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Publix Super Market at Oakbrook Square Shopping Center
11566 US-1, Palm Beach Gardens, FL 33408, United States
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Publix Super Market at Oakbrook Square Shopping Center
Comments
L
Review №1

PAUL is an exemplary example of great customer service. As a full time professional shopper, this guy goes out of his way to help me find those out of stock, obscure items. Since all of the Publix stores are laid out so differently, especially in the case of the promo items, he has a pulse on inventory, promo areas, and hard to locate items. Thank you for hiring such a shining example of what excellent service looks like!

Ra
Review №2

Not very friendly oriented workers cashier Veronica had a very negative disposition and j am an avid Publix shopper love Publix but not this one

Sa
Review №3

Standard Publix. The lady that makes subs needs to find another position. Soooooo slow. I get it, employ the elderly. But you dont put them on making sandwiches. Everyone knows lunchtime deli in publix gets crowded. Good Lord. Get a manager with the stones and make the call to get someone that can make sandwiches fast. SMH

Li
Review №4

Great place to shop. Hard working helpful people with friendly smiling faces. Keep up the great work everyone and Thank you!

Me
Review №5

Great variety of items, especially healthier options like coconut milk and spray. Good produce and protein choices, especially grass-fed beef.

Le
Review №6

Always beautiful women. Im married though. So i try not to go there.lol great customer service.

Na
Review №7

I’ve been going to this publix for the passed 3 years and I have to say I’ve never really had a bad experience until now. For people who go to Publix, know the Publix promise for some reason this Publix doesn’t honor it. Even when I show the manger that it was wrong.

Ho
Review №8

Came in for prescription, hey didn’t try my insurance, didn’t really explain anything, then went to get take out from the deli. I was the only person standing there and three different employees from the deli saw me, didn’t ask if I needed anything. I had to say excuse me to get someone’s attention and I told the guy what I wanted. He said ok, walked away and then said someone else would help me. There was another employee right next to me checking the rotisserie chicken and he didn’t say anything either. So I walked away. Very bad customer service. Would not go back to hat store.

Ja
Review №9

I Awesome 👌🏿 👏🏿 👍🏿 place to shop at.

Da
Review №10

Great store. Employees are so friendly and helpful

mi
Review №11

Not good, asked a manager where the Frenchs onion rings where he went to 2 isles and said I guess we dont have them. I always get them in stuart publix. So I put everything back and left.

VE
Review №12

Mostly has what I need. Big selection of produce.

Ma
Review №13

I really liked the vibe of this Pubix, but it did smell funny.

Ro
Review №14

Where shopping is a pleasure is not just a slogan at this Publix. The staff is always friendly and helpful. The produce is always fresh. The Bakery and Deli are well staffed and provide good service with very little wait time. The store is always clean and well maintained. In short, I recommend this Publix wholeheartedly.

Mr
Review №15

It is too crowded in the front of the store. I believe this is the first Publix that I have ever been in that has a cluttered appearance

Ne
Review №16

Nicks the best pharmacist out there.

Sa
Review №17

Love This Store always ready to help a customer Oakbrook right cross my street and we drive to Gardens Square Publix or Alton.

Em
Review №18

Man i had a good experian man oh man was it a good time shopping at the publix today. Liam rang in my groceries with a very handsome smile under his mask and a polite tone. i tried to give him a tip but he wouldn’t accept it 😩 he said it was against policy. What a nice and respectable man. really made my publix experien grate and magical. zachary forte

ma
Review №19

Publix is the best market. The real ledgend.

na
Review №20

Checkout was filthysome employees up front were unnecessarily rudeas i walked around the store not one person offered to help medid i mention the FILTHY CHECKOUT AREA🤮

Je
Review №21

I just had a baby a couple days ago and spent all day in the NICU. He is a 3 week premie so were there alot. On the way home we decided to stop for a pub sub for dinner. I didnt feel like cooking so thats what my daughter wanted. We stopped and ordered and went home. I got a shower and opened the subs to sit down for dinner since we were all starving by this time. There was NO LUNCH MEAT on the subs at all 🤦‍♀️ I was very upset amd had a very hangry family. I called and spoke to the customer service manager Kerry. She was super apologetic. She asked for my name and number and order and address. She went and had the subs remade and then PERSONALLY drove them to my house (around the corner) AND refunded my money. Im pretty sure she was getting off and this was her off clock time too... I know they cant always do stuff like this and it was WAY more than I expected. Honestly I would have been happy with store credit. We love our pub subs 😆.. anyway, I couldnt belive how above and beyond She went, and how quickly she rectified the situation. That publix, well KERRY, has a customer for life. I will tell everyone I know how amazing she was. I can shop anywhere and she made sure we stay there!!!

De
Review №22

Wonderful Publix, great people. Helpful, friendly and accommodating.

Ga
Review №23

Ive never had problems with any Publix before except this location. Three times now I have ordered subs online and all three times they had me waiting 20 - 30 minutes after the pickup time. There were people coming in after me and leaving before on the regular sub line. That defeats the purpose of ordering online. Im never ordering from them again.

NH
Review №24

Very busy, but great store

Ba
Review №25

Seems like they hid the clearance rack and my cashier was surly and unfriendly. Bag boy was very nice

So
Review №26

Great experience awesome store cant get enough

Ar
Review №27

Everyone is always very polite and helpful!

Me
Review №28

I asked for a special cut of rib eye and the lady butcher did a beautiful job.

Jo
Review №29

Clean and well stocked.

St
Review №30

Awesome ! Author SJ Frye

Pa
Review №31

Store is always clean and employees are friendly

Ky
Review №32

Best Publix in my vicinity.

do
Review №33

I love Publix, nut lately i,m very disappointed about a couple people who packed my Groceries, first one there was a young he acted like I try to steel that small bottle of nail polish, it was stuck in the grocery store! I never steal anything! Today there was a young Lady packing my groceries all I like too say, very unfriendly!

Ch
Review №34

Excellent shopping, help available if needed and everyone smiling behind masks!!!

Ra
Review №35

We’ve been coming here for 15 years. It’s usually great. Disappointed to go today and sold intentionally mislabeled “Cuban” bread. Instead of simply advising they were sold out, the bakery person took a baguette and printed out a Cuban bread label. When we challenged this, she claimed this was a special recipe of Publix Cuban bread. We ate it. It was a good baguette. Not Cuban bread. Hate being lied to.

Ca
Review №36

Nice. A little expensive.

Ed
Review №37

Nice super market

As
Review №38

Great store & clean

Br
Review №39

It was good.

Ed
Review №40

Love it nice people good prices

Ma
Review №41

Average. Clean, busy, typical grocery store in South Florida

Ka
Review №42

Amazing selection of all types of food from around the world at really good prices. Love this place

Mi
Review №43

Clean, great service, friendly staff

Ti
Review №44

Big big store well stocked, clean and organized with friendly staff. Fresh meats, seafoods, vegetables and fruits.

Vi
Review №45

Good selection of products both vegan and regular. Nice produce. Friendly staff.

Mi
Review №46

Always you can find what you looking for

Ga
Review №47

Publix is a good place to shop. There is a CVX next door. Duffy is still closed.

Lu
Review №48

Always has what I need from a grocery store. Rarely disappoints.

Ul
Review №49

Great location close to work . Gotta Give it up for the Deli/hot food counter . Melissa is amazing and she great her customers with great attitude every time. She is also your best sandwich maker by far. Had one other person make my regular sandwich and it wasnt as good . Not many people may agree but I feel the way your sandwich is made makes it a more enjoyable taste and makes us want to come back again to get another just as good. Great leader behind that counter you have.

Ya
Review №50

Almost good.

Ro
Review №51

I know Publix workers aren’t security guards, but... maybe during a mandatory mask mandate city wide, remove people from the store who are actively walking around, coughing, sneezing, just gross.Otherwise, good experience at this Publix.

an
Review №52

Ok always good mask stink and bums always askin for money out front

Sh
Review №53

Very convenient

Ta
Review №54

Great experience

Ti
Review №55

Worst Deli service ever, took me 25 minutes to get a sandwich and I was only 3rd person in line. Never again for this particular store

Ja
Review №56

Very good

An
Review №57

Good as usual

He
Review №58

Best Publix in Palm Beach county. Emma, Laurie, Francine meet, greet and keep the traffic flowing while Stacie cooks up tasty, tempting treats.

Be
Review №59

No Pharm

De
Review №60

Love the store

St
Review №61

Went to get a certain lotto ticket, machine says out, i ask if she could refill it, she said the person who could do it was on break. Someone at all times should be able to provide service it almost seemed like she rude and didnt want to be bothered by me. Whatever happened to customer service?

Ke
Review №62

The checkered stations were well-staffed, the store is clean, and is well stocked. It has a great parking lot and location in Palm Beach Gardens next to the Duffys in Oak Ridge Square. I would shop at this Publix and did for many years when I lived in the area and was always happy with their service

Fr
Review №63

I shop oaktree public enjoy the the ease in finding items. The manager & asst manager are hands on which I find amazing especially when theres a problem.The employees are friendly, happy 2 assist, conversations are new abrupt, Ive always had nice conversations with them. A great store 2 shop in.

Da
Review №64

Very friendly and clean store. I am giving it two stars for two reasons. 1st: The baggers always slam the produce which causes it go bad pre-maturely. 2nd: The seafood always smells bad when you get it home (like bleach). I stopped buying my seafood there years ago and now I am considering getting all my produce at Doris around the corner as they dont slam the produce when bagging. I have actually asked them to not do this and the bagger always points to the cashier. The only thing they are careful with is the eggs.

Ge
Review №65

Good variety. I especially like the special pricing options BOGO. Very cordial employees. Management visible to offer help.

Is
Review №66

Great staff

Jo
Review №67

The staff and patience with the patrons who at many times, especially in our seasonal months are high maintenance, are to be commended. This is not an easy store to work at. I Applaud the Friendliness, Competence and Endless Smiles I encounter there.Be Aware in the parking lot as its quite compromised crossing to enter the store or even getting patrons in cars to observe the signs allowing pedestrians the right of way.

Ed
Review №68

Good

st
Review №69

Regular shopping center

Jo
Review №70

Although almost a monopoly, these folks give great service to their customers. Ownership, although verrry politically conservative, hires great people with some of them being special needs. Good selection of food. It is interesting, however, how different Publixs are better at different food selections. (Including Sushi)

RO
Review №71

Publix is right down the best... When we went to cashier to pay, the bagger ask if he could help us unload our basket and did so... 1st time ever this happened... I shop her once every 2 years while on vacation... The best ever.

Th
Review №72

They wont slice the meat thin they are lazy. I had to tell the deli person that I was not going to purchase the ham and I asked for it thin. Then she sliced it thick again. I asked her if I need to go to another publix and she then sliced my my ham thin.

Ga
Review №73

Great food selection.Their shrimp are also very juicy. The meat and seafood staff are great! Highly recommended.

Wi
Review №74

Best Publix in Palm Beach county. Emma, Laurie, Francine meet, greet and keep the traffic flowing while Stacie cooks up tasty, tempting treats.

Br
Review №75

People in many areas of the country and the world would feel privileged to have access to a Publix grocery store. The inventory, staff and diversity make the shopping experience bar none. Try shopping in a Publix and youll be convinced.

ed
Review №76

Very busy.

Pa
Review №77

Very good customer service. I go there twice a week. Never disappointed.

au
Review №78

This publix is always so slow and understaffed you have to wait 15 minutes for a sub when theres 1 person in front of you

Vi
Review №79

Ok

Ke
Review №80

In and out....love it

st
Review №81

Great grocery store! Tons of parking, easy access from the main road or side street. Good prices, large selection!

Al
Review №82

First time Ive been to a Publix that didnt give great customer service. I asked the deli worker if an item was still on sale, he told me yes, so I ordered it. When I got my order it didnt have the sale price. I went to customer service to inquire why and I was told the sale ended yesterday. There was no attempt by the clerk to correct the deli workers misinformation. So I walked out and ate lunch across the street.

Wi
Review №83

Terrible publix. Empty shelves, horrible deli and hot food section. Meat section pathetic especially prepared, seasoned meat and poultry ready to cook. Icecream? Lol. Was once a good place now only publix worse is Northlake Blvd us1 store. I live across the street and wont shop there anymore!

as
Review №84

Friendly service and the produce department is always full

ro
Review №85

Pretty good actually quick and easy to get in and out of at least for my Experience.

Me
Review №86

It’s very disappointing when the store opens at 7:45am and at 8:30am there are empty shelves and no seafood out. What are you people doing all morning?

Hu
Review №87

Absolutely terrible service. Every online order will be late by at least 20 mins. I come here once a week for the last 6 months and it’s the same everytime.

OD
Review №88

I like to visit every day publix vecause have many offers in everything, all is fresh and the prices aste reasonables, variety ax nd clean, the bakery is the best. My wife and me love the chicken wings and the fried chicken, salads and the sea food is very fresh. If I help you please push 👍.

Pa
Review №89

Store has a very friendly and helpful associates working at this location.

Ke
Review №90

Lived in Florida my whole life. The deli is one of the worst. Slowest, no leadership apparent. Whether its ordering online in advance or getting some meat cut.

jo
Review №91

Good items and variety but more expensive than Shop Rite in CT

Em
Review №92

Prompt pharmacy, great deli selection and amazing customer service! I always leave this store with a full cart and a smile

Ma
Review №93

Wide selection of products, ample parking, but higher priced than other publixs

jr
Review №94

Great sushi department . Very receptive to special orders and food is fresh !best sushi in this area . I love the sushi man.

Ro
Review №95

Very clean, very friendly staff, good prices, and good food

kr
Review №96

I stopped going here, I agree with Sarah, the Manager is obnoxious and pathetic so are Gail and Francine who think they own the store and knows nothing about customer service. Do not go to this Publix. Corporate please look into these employees.

Do
Review №97

P good Publix ngl very friendly cashier

br
Review №98

Gardens Publix is the best grocery store in the area.

Li
Review №99

Interesting store....employees seem to go out of their way to ignore you and avoid eye contact. I guess customer service isnt a priority.

Ca
Review №100

Love Publix

Information
74 Photos
100 Comments
4.3 Rating
  • Address:11566 US-1, Palm Beach Gardens, FL 33408, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 561-622-0804
Categories
  • Beer store
  • Bakery
  • Grocery store
  • Butcher shop
  • Deli
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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