The ACE hardware store is the best hardware store in town with floor personnel that knows what it is doing. All are very helpful and most of the time correct in their recommendations. If I have a problem fixing something at home, Ill go there for advice.
What a non- friendly, poorly stocked and great example of BAD custom service location. The Manager was very unwilling to help, either.
OUTSTANDING customer service! Always ready w some suggestions, and very knowledgable. Love everyone who works here. My husband and I always find such cool stuff here, so we end up spending way too much 😂Far nicer experience than the big box stores. Great patio ideas, too! My favorite hardware store. May be a hair more expensive, but a way better shopping experience w excellent and attentive customer service. That’s more important to me.
This place is efficient and communicative. The workers here get their point across most directly and clearly.
Great store with lots of help. If you dont know what you are doing this is the place for you! Nice people
Excellent local hardware store. They carry most tools and hardware for all your diy needs. World class customer service, best in the industry. The staff is well trained and always nearby.
I go here alot. They have everything hardware and little items yoi cant find anywhere else! They have quality merchandise and its a treat to go to ace. Their patio sets are beautiful you need to check them out first if your looking for a new one.
I love this place because they carry great products you cant get just anywhere. But thier prices are just outrageous. Find what you want and then shop online for half the price.
Convenient has many items you would need instead of going to home Depot. Unlike home Depot these people are friendly and helpful!
THE BEST hardware and home improvement store in the area. Staff is truly 5 star...knowledgeable and friendly. Unlike big box warehouse chains, Ace staff are always available and even walk you to the location if you are looking for an item that you can’t find. Are prices higher than elsewhere? Sometimes yes but worth every penny in what you get back in service and knowledge. Remember you get what you pay for.ACE in the hole here for service, knowledge and friendly staff.
Ace in Palm Springs has the most helpful and knowledgeable staff. They are friendly and freely ask if you require help... so contradictory compared to the big box companies like Home Depot or Lowes, where one usually has to track down & practically beg for help. I really appreciate that they have been able to stay in business. A shout out to Donald, who helped me with my hardware needs.👍🙂
The staff here is always available to help. Great neighborhood hardware store.
The buisiness has verything you need for at home or garage garden houshold tools and and. Not may costumer enough parking. Nice staff.
Thank goodness for Ace. Ace is the place! Batteries, paint, keys, patio furniture-they have it all.
Every hardware item you might need is there and the staff is happy to help.
Like the way hardware stores used to be. Excellent service and always able to find that item not available at Home Depot ot Lowes.
Love this place too much. It has all the hardware essentials plus a great staff plus a bunch of home decor items to die for. Where else can you find a garden gnome cheese knife. You owe it to yourselves to check it out.
LOVE this place...a little pricey...but totally worth the non-congestion of lets say Walmart, its employees are the best, help a customer with what they need...one on one help...LOVE THIS PLACE
Always a fun experience here. Have a friend that works here.
Im new to town and had several friends talk highly about Ace Hardware. I finally made it there and loved the store. Ill definitely be back often. Also the customer service was incredibly friendly.
Great customer service, excellent selection of quality outdoor furniture, and our new “go-to” hardware store.
Ace Hardware in Palm Springs has the most helpful people who are able to answer my questions. I needed a product that wasnt on the shelf and the gentleman went in the back to get it. Great customer service!!!
This ace has alot of dope flashlights go get you one
I took my grandson from Georgia here to show him the best hardware store i have ever seen.
Best Hardware store over ever been in.
My experience as usual Was great. You can Always count on expert assistance, Which is something you cant find any place else
Heres another store that wants to make their own rules and make you wear masks when nobody else is making you wear them masks dont work yet this store seems to make you think you need one to shop there there is not a mask mandate at this time
They support the dirt bag homeless people in Palm Springs. They were giving those filthy people water. Let them die!!!!!!!!!!!
Employees are always helpful and eager to answer questions or point me in the right direction. If one does not know the answer they will get you someone that does.
Hmm, not sure. I really enjoyed the ACE Hardware on Farrell in the no longer Palm Springs Mall. This not so much.
Every person working was friendly and helpful. Have not experienced that in a while.🙂
They always have the coolest stuff besides the hardware! Great service, very helpful. You could actually get someone a nice gift at a hardware store... who knew???
Remember going to a hardware store and the employees knew their stuff & cared? This is it.
So many wonderful and friendly staff members there to help find what I needed. Extremely helpful!
Great service and they probably have what you need but a lot of items can be purchased for way less and other outlets
Love Ace Hardware. The staff are the best. always helpful. Great hardware store plus many other interesting items. They have beautiful outdoor furniture too beautiful but often pricy.
Lots of things well stocked and helpful employees all around to assist you with your hardware needs. Fairly priced maybe a bit more then the bigger stores lowes, home depot.
One of the most amazing stores in all of Palm Springs with merchandise you didnt even know existed. The staff is incredibly knowledgeable especially George who knows exactly where everything is. If you need something Ace probably has it
Even when you have no clue, the staff at this Palm Springs hardware gem will help you (gladly) to figure it out. Well stocked and always filled with knowledgeable staff. My go-to hardware store.
Just... fantastic, genuine service here. Everyone seemed to be running around happily looking to help.Great products as well. This is a business that cares.Well done, people.
The best customer service. The store has a lil bit of everything its awesome
The guys who work here are always the most helpful particular for us two guys who are all thumbs.
The most colorful and FUN hardware store there is. They have all the real stuff you need, and all the FUN stuff you want!!
Always have what the others dont
This place has a huge variety of items youll need for all your projects!!The helpful staff have good knowledge, will answer your questions, and find what youre looking for.
This Ace used to be True Value so its not your typical ace store. They have a very wide selection of so many cool items for your home.
Was True Value. They have kept the variety of products before change of owner/name. Therefore, still a lot of fun shopping here.
A place you can find unique tools, fittings and cute home decor. Great staff. Very gay friendly.
My favorite place to shop!
Duper clean and great staff always willing to help. And they find you! Excellent
Had To wait awhile but good service
Older store but well stocked and very helpful staff.
Great place with helpful staff. Very well organized and lots of different stuff in inventory...
Super clean, well laid out, easy to find the things I needed.
Even though this store has a large selection of products, they do not carry the main item we were shopping for.
Awesome service nice employees very helpful
Great service, an employee will offer help about every 8-10 feet or 2and a1/2 min.
Love this place, great helpful staff and lots if cool stuff
Good old reliable store. Helpful staff. Knowledge.
In contrast to past visits, I left frustrated, unable to get the needed parts to fix and update a garden hose.Each of 3 sales staff had a different opinion, including buy an unneeded extra $30 item and throw away the $24 pieces of hardware already purchased.Ineedless to say I wasnt a happy camper.
They are really good at helping you find the things you need and get you in the right direction on your projects. Excellent customer service.
All the employees know where everything is in the store. Very friendly,clean, and inviting store.
I always go here to have keys made. Fast and super friendly service. Lost of fun inventory in addition to the regular items.
Great Storewide! A wide variety and fashionable items for home and patio. The staff is super friendly and easy to find when I need help.
Great selection of patio and out door furniture.
The people of this store are so very helpful its really a mom-and-pop kind of situation theyre there to help you find anything
Great friendly help
Neighborhood store with good folks to help you put
Found everything I needed. The staff was great. The store was clean and face coverings were required.
Great place, always helpful and extremely knowledgeable.
Female cashier touched my card terminal. FAIL.BUT, manager Marty’s class, grace and professionalism saved the day! Will be back!
I’ve been buying K & S precision metals products from Ace Hardware for years. The section at this store was extremely disorganized (11/15/20). They did not have my item, even though the online store listed it as available at this location. Lots of employees there, don’t know what the section was such a mess.
Always have what I need when I needed it. Oh, always someone near by to answer a question or take you to what youre looking for.
Very friendly and attentive staff. Felt welcome and free to ask questions and find what I needed.
Friendly and helpful staff. Everyone is very knowledgeable. Great selection.
I walked in greeted as walked into the Store. I found what I came for and some other items for a Christmas gifts.
Always find, what I need for work.
Excellent service in paint department! And well staffed too. Everyone very kind and helpful.
Pretty decent place with great service but Ive been staying away from Ace in general since they bowed down to the liberal freaks and changed the logo from Helpful Hardware Man to folks because God forbid they offend someone. Well they offended me so Ill go to Home depot instead.
Awesome service with great product knowledge especially in paint!
The old True Value is now Ace, but its the same great staff. Super helpful but will be happy to let you browse. Prices are about the same as Lowes and HD, and carry the weird local yard watering system stuff that youre lucky when you find it at the big stores. Hours are limited due to COVID, but hopefully well get a vaccine soon.
This place is Awesome....Great Service and Smiles ....
Great customer service and a well designed and layed out floor. Nice shopping experience!
Great service and selection.
Great little hardware, they have a little of everything 🐾🤠
I could spend a very long time in this store. It is not your basic hardware store and the crew is very helpful.
Always helpful finding the perfect solution.
I love to shop at this store. There is always someone to direct you in the right direction; AND, the checkers have become friends over the years.
Best hardware store.... if you cant find it they will have it
Personal attention and help . . . They go the extra mile!Yes, you will pay more, but at the same time, you get the service, some times extra investigation or research on their part and dont forget the convenience of a store close to home. Thank you True Value.
What a treat after home depot. The staff are so friendly, helpful, and humorous it makes going there a joy.
Always helpful, always fun
Great store, wonderful selection, very helpful staff.
Best place to find anything & Everyone working there is eager to assist.
Has everything you could ever need or want for your home. And the people there are very helpful.
Great place always have what you need
Always very helpful!!!Thank you Stewart...
Placed an order and it arrived 3 days ahead of schedule. Employees very helpful in directing where to pickup iyem