Previously I gave a 4 Star. Although the store did not have what I was looking for. The staff was helpful and directed me to another T-Mobile. And for that, they deserve 5 Stars.

DO NOT GO HERE. These people will lie about their promotions, false advetisement from what Ive experienced. I put my trust in these people but that was a mistake. Do your self a favor and drive to another location. Two employees struggled to do simple math. You have been warned.

WORST BY FAR! This location will rob you of your hard earned dollar. They will lie about valid promotions in your face so they can charge you higher prices. employees will swindle their customers rather than provide optimal customer service. This store should not be able to represent Metro by T-Mobile.

Lisette was super helpful and I got a great phone plan for much less than I was paying previously.

Beware! Worst customer SERVICE! Liars and cheats at this location. Drive down a couple of miles to another store, save yourself the headache. They charge things under different titles to get away with overcharging and lie to your face about what youre paying for. When confronted, they can use the its the system excuse and dont do anything to right their OWN mistakes. So unhappy with ERICK and DEVIN.

Went for an upgrade explained step by step, excellent customer service definitely a go back!Thanks to Angel and Vanessa it was a quick and easy process

Worst customer service ever !!! The “manager” yanara has the worst attitude. Too busy on her phone ! And didn’t bother to help me at all !

Instant acknowledgement of each customer, vanessa and angel elaborate every step easy to understand!

This place is pretty much Russian Roulette. Sometimes there are nice people who WANT to help and explain everything. They are happy and rush around to help you the best they can. Sometimes there are people who who just say NO. No explanation just No we cant. That is really rude and passive aggressive. I recommend you leave and come back later. (Maybe the shifts have changed.) If not then just go to another store. It shouldnt be this way but, what can you do?

Want to Thank Jennifer for the great customer service she has offer us the times we have gone to the store!!!

Person in charge was very friendly and helpful. Made sure I got the best deal possible. Something I realized I was not getting from other metro pcs stores. 👍

Ana Lee Was awesome called for hotspot issues and she walked me through it like a pro !!!

Best metro store in the Palmdale area !! Workers are very friendly and can make your in store walk in experience a good one 👍🏽 S/O to Brandon & Julio !! Thanks Guys

Have bought phones there twice always friendly knowledgeable AND FAST.

I needed a Phone exchange, and they just said oh...it will be 3 days meanwhile tried to take my phone!....I went to the store on 47th and Ave S, he explained how I could keep my phone during the three day process and call me when it was ready.. These people need to be fired.

Loud and disrespectful short little latina employee, talking very loud to a male coworker while i was been helped by other employee, making impossible to hear what the associate was trying to say to me. At one point the little employee pair her cellphone with a big speaker they have in the store and started listening and singing loud music while I still in the store buying a new line. The associate taking care of my self smile to me trying to make things better. Very rude little mexican girl. PROBABLY WAS ON DRUGS!!! WHO WAS THE MANAGER BY THE WAY?. There was a quiet black young boy, the little person, the white girl taking care of me and, the the other coworker she was talking to very loud. ( latino guy close or in his 30s). By the way I am Latino.

Great service and content with my purchase.

Good prices better signal than Sprint

What great service, everyone was very pleasant

Great Customer Service!

False advertisement they had 4 line for 100 and told me they don’t have that no more the Girls there are too lazy to take off a advertisement post . She just wanted to talk to her friend

Worst customer service I walk in to port # from sprint and the representative Alice was really rude the worst employee she’s the manager with no customer service she was horrible

Great customer service

Thanks for your help Analy

Love to service

Friendly