Everything comes with a warranty employees that are willing to do pretty much anything that you ask him as long as its not illegal or something thats going to get them fired might be a little bit expensive but thats only because of the warranty
Incompetence!!! Ordered a part. Paid 30$ for 5 day shipping. Two weeks later I stopped by and it took them 20 min to find I even ordered. They said they would fix problem and reorder and refund shipping. Once again two week later I called they couldn’t find the order. Manager would call at 1:00. I called at 4:00. He said the same thing he said two weeks before. That he would fix it. Part finally arrived 5 days later. So of course they charged my credit card for 5 day shipping. Never go there again or another Napa do that matter.
Was a 1 star now a 3 star . No more to say but parts and other . OReilly is the first spot I go
Had the most, ridiculous, experience in here this morning. Whoever that gal, & the guy (??) in that office behind the counter, were...they cost me the price of a tow truck, and, this particular store, a customer & future business. I was embarrassed for them & quite upset myself. Ive been by that store, many, times today & there has not been 3 cars, at a time, in that lot. I took the money I was going to spend there, to, OReillys. They turned away a few hundred $s in 1 sale & it wasnt 10:30 a.m.
The store itself is well organized, clean, and wide-aisled. Store associates are friendly and knowledgeable. They take the time to find the exact part needed and suggest alternatives, even if its the competition, if not available.
Thanks.. NAPA .. you can always have them get those hard to find parts.. for boats, cars, or what is needed to be able to make your ride better running
Ok customer service the person that helped me must have been having a bad day or something.
Fast and professional service. Knowledgeable staff.
Always helpful
Very helpful. And kind.
Fast pace environment
Right partsSame high price.
I was greeted as soon as I walked in then asked if I needed help finding anything. The employee took me to the location of the item I needed and explained each items pros and cons. Check out was easy and I got a free hat.
Always courteous and helpful. The rewards program is nice plus they have a military discount. I find my self choosing them as my primary go to for auto parts and tools.
I found what I needed, Im happy. 🤓
The guys here were very helpful and made sure I was getting the correct items I needed for my vehicle!
Always had great service from staff just trying to help out and not trying to push anything unnecessary
Great parts store! Knowledgeable staff, decent prices, great customer service. There are sales on tools on occasion which is also pretty nice.
Glad you are close.
Prices can be ridiculous. They wanted $45 for a tiny little roller bearing. I called the bearing store in Anchorage and it was $4.79. Decent selection of general items/oils etc... Staff is more helpful than some other auto parts chains in the area
Always the right parts, always the right price.
Not bad good service been around longer than I have as well as the same employees from when I was a kid good thing to see very knowledgeable
Very helpful. addressed my specialty issue very well in a timely fashion! !
Great Prices.
I have been into this NAPA many times while I was rebuilding my old truck. They have almost all the parts that I needed. They are always friendly and helpful. They are especially good at it when I dont really know what part I needed.
I had an emergency and needed some parts and they had it and they saved me time and money.
Friendly and efficient. well stocked and very clean
Great store. Highly recommended. The young man who helped me was very knowledgeable and patient.
Educated cashier that knew what he was talking about
Great fast professional service, best parts for your money and great quality.
These guys know what they are doing. Extremely helpful and knowledgeable staff!
Ive been given the wrong part b4, and know other people who had this happen to them too. Otherwise, good selection, and quick service.
Very quick and friendly service!
Nice staff, helpful. Typical 15% more than other auto parts stores.
The staff are extremely helpful and are knowledgeable about most parts and locations of where to find them on your vehicle. Would suggest thus parts shop over the others.
Very knowledgeable people friendly great service highly recommend
Very knowledgeable and helpful. They have always been willing to research to find the exact part I need even if it is an odd part.
Goods parts and everything you need for your car. Good service.
Staff was helpful. Quick visit.
Good customer service, and always have what I need.
If youre looking to get custom paints made, try the Wasilla store
Staff were very helpful in finding what I needed and helping with a corporate billing issue that was my fault.
Always friendly and helpful with whatever Im working on.
Got my oil 4 my Honda
Well stocked and friendly helpful staff
Very help full
Not normally a NAPA fan but this one is great, staff is super helpful and has never not found or gotten me what I need within a day. I’ll continue to go here when I need parts cause the service is stellar.
Very helpful staff.
The gentleman helped me right away after walking in the store!
Always have what I need.
Staff is always friendly and fast.
Good napa good place for parts in Palmer
To many workers and no one asked me if I needed help
If they dont have something just go to ORileys.
Good service, very helpful.
Helpful, super friendly knowledgeable staff
Good for big truck parts
Expensive. Three times that of six roblees.
Great help
Always prompt, knowledgeable, courteous
Great customer service
Good
Had what I needed in stock and cheap
Great help
Quality service