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Mr. Tire Auto Service Centers
6575 Ridge Rd, Parma, OH 44129, United States
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Mr. Tire Auto Service Centers
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Mi
Review №1

I’ve been coming to this particular location for years. I’ve had nothing but a phenomenal experience each time. The guys here are always courteous and respectful. I’ve been able to get same day appointments with no problem. Like any place you go to, if you decide to “wait” you’re going to wait as they are a rather busy, popular shop. I’d be more nervous going to a place that wasn’t busy. The guys truly do look out for your best interest and will not guide you wrong. I’ve read some negative comments about this place and it’s truly shocking because I’ve never had that type experience here. Maybe someone was just having a bad day and decided to take it out on a google review. So if you want great, courteous, knowledgeable technicians working on your car, this is the place to go. I can’t imagine going anywhere else.

Ro
Review №2

I have been coming to the Parma Mr. Tire for 4 years. I love this shop and I recommend them to everyone! The service is exceptional. The staff is friendly, professional, knowledgeable and honest. I never fear getting ripped off. I will be a customer for life! Thank you for unclogging my AC system drain!!

Ri
Review №3

I got an oil change at a great price and the staff was very friendly and helpful.l am very happy.

Mo
Review №4

Very knowledgeable at this store I pass up 3 of their stores just so I can go to this one for all my cat maintenance

Ma
Review №5

Very frustrated with my experience here. I spoke with someone on the phone the day before about a quote on the tires and got a reasonable price so I made an appointment to drop off my car. I arrived today and saying I was rushed through the door was an understatement. I arrived and met the assistant manager who ran my credit check through snap and asked for my keys to get started without giving me a total, just saying well take care of you. I then got eye rolls and huffs having to ask literally 4 times to get a cost breakdown. He kept telling me how much he was discounting and the grand total instead of the breakdown. Talking slower and slower as if I could not understand how money works. Being as the brakes/rotors cost more than doubled the price of the most expensive tires were WITH the premium installation, we were too far apart on pricing and I walked out. Now I have a hit on my credit score for two years that could have 100% been avoided by showing me a cost breakdown instead of rushing me through the process as quick as humanly possible. I cant believe people are spending their money here and your credit score will fall without getting any work done or borrowing a dollar. Embarrassing

Ku
Review №6

I do not trust too many people in my life; that being said,I trust the men I have met at this location. They are hardworking, kindhearted, respectable family men with empathy and integrity. They have shown my daughter and I so much kindness on several occasions that it has made our days better whilst dealing with them. Fixing a vehicle can be taxing and costly... problematic and confusing; Cody, Christian, and Dustin are good men! I will not take my vehicle elsewhere as long as they continue to do work at this exact location. Thank you, gentlemen.

Di
Review №7

Awesome place to have your car serviced! All the guys really take good care of you there. I will never take my car anywhere else. They went above and beyond, and they explained everything they were going to fix on my car. Great job guys!

Da
Review №8

Called me and asked us to come back to the store. Showed my husband what was wrong, whereas most places would have just told us over the phone. Very courteous and friendly. I would highly recommend this place, as they treat you like family.

Ji
Review №9

The Assistant Manager Cody and Manager Tony are fantastic! Quick professional service and easy to work with! Recommend them to everyone I know looking for a dependable auto repair shop!

Da
Review №10

Excellent and quick service! Very thorough and informative! Exceptional work and fair prices! I take all my vehicles here and I’m very satisfied with their work every time! ⭐️⭐️⭐️⭐️⭐️

Ka
Review №11

Great auto center with great service. Very helpful staff!

jo
Review №12

Cody ryan dustin nick and the rest of the staff are amazing. Friendly smart dont try to sell what isnt needed. Have now gotten 2 tires and an oil change on 1 car and 4 tires on another. Not any other shop id trust. Much appreciation.

Ka
Review №13

They did my oil change fairly quickly even though they were understaffed. However, the manager at the front desk ridiculed me to my face about my name and the fact I was a new driver. On top of that, when we were talking a customer had called and asked about the oil change prices. She claimed on the website their price was cheaper than what it actually was, and instead of trying to talk to her about it he hung up on her and laughed about it to me. I have never experienced anything like this and I wouldn’t recommend anyone to come here unless they want to experience the same things I did.

J
Review №14

Customer is not always right here. Very immature and disrespectful staff. Wont ever go back. Did not have service done because we did not trust them to work on our car. They were too busy not taking care of the custo.er and b.s.ing with each other. JOKE

An
Review №15

I’ve came to Mr Tire a hand full of times for my tires and brakes and every time my service gets better and better! Tony is amazing!!!

Ev
Review №16

They really care about the safety of your vehicle and expect it well to make sure your in good hands.

An
Review №17

DO NOT COME TO MR.TIRE IN PARMA Worst service Ive ever had Customer service was literally No help I Went in For a $750.00 job but Some How at the End needed $3,500.00 of work done Picked my Truck up and my interior Lights where left on which killed my battery after I asked them for a new they Told me I was lying and that They had nothing to do with it PLEASE AVOID GOING TO THIS PLACE BY ALL MEANS 💯💯💯💯

Da
Review №18

This place is amazing ! Super quick to get my car looked at, worked on it asap the first time I tried this place out and a couple months later I needed something else and it was exactly the same experience plus more !! If you need work see Tony he definitely will give you good service and help you out!Thank you!!

Li
Review №19

The tires were as promised but I was told 35 to 45 minute. Actual time was 3 hours and 20 minutes.

Cr
Review №20

Horrible customer services if your not buying new tires dont bother, had tires to be put on rim and waiting all day they didnt call .End of day went in and the boy at the desk says sorry we were busy as he was on his cell phone and saw him vaping in the back....yeah too lazy more like it

Mi
Review №21

My mechanic told me ‘You need tires’. Since I bought them from Mr Tire and had the warranty, took car in for evaluation. They agreed that the tires had prematurely wore out and replaced three of the four w/o giving me a hard time. The fourth tire was replaced last year also without any drama either. I know from past experiences at other stores that actually using the tire hazard / replacement programs is often difficult or next to impossible. Thank You Mr Tire Employees for being ‘stand up guys’ and honoring your warranties/ protection plans. I’ll continue going to Ridge / Parmatown for tires and maintenance and recommend to friends.

B
Review №22

Beware of the upsell. Get a quote from your mechanic before paying for things you may not need. Saved myself a ton of money to fix the same problem by being patient and getting my car to my own mechanic.

To
Review №23

Ran over some scrap metal on highway going to church. Ended up with a flat tire. Jim was not only friendly and kind, he had our exact tires in stock. Got our Jeep in on a moment’s notice on a Sunday. And we were in and out in about an hour. We highly recommended Mr Tire

Ro
Review №24

Had a flat on a cold, snowy, winter day. Had to put my spare on out in the weather. Called Mr. Tire and they were very busy on a Saturday afternoon. They still got me in and out in about an hour! New tire, mount, balance, etc. Also put it back on my car for me since it was very cold out and put my spare tire and all accessories back in their spots. Thanks for the great service!

mi
Review №25

Very nice people working there. I would end because I couldnt get my old plate off the card I needed to put my new one on and the person there took me no problem whatsoever no appointment and fixed it and didnt even charge me. Very professional service

Ma
Review №26

Great customer service we called pretty close to there closing time and he said come on in and took care of us with a tough job we had them to do. Didnt over charge us. Was actually on our way to Tire Choice on ridge but from their poor customer service over the phone got us to Mr. Tire. So thank you guys at Mr. Tire. 2 thumbs up

Je
Review №27

They are very polite and very knowledgeable on all your car needs I highly recommend them.

Ja
Review №28

Took great care of me. Honest people and got my car running new again

Br
Review №29

Tony, Cody, and Jimmy and the crew did a great job on my emergency tire repair early in the morning... Thank you!

Re
Review №30

I stopped in 15 minutes before closing with a bolt in my Tire! This manager and team stayed overtime to fix my Tire! Not one time did they make me feel rushed bit fixed my emergency with great customer service and professionalism!

My
Review №31

Their service was great. Very convenient and fast. Friendly staff also!!!

Cr
Review №32

All 4 rims scratched all around after a tire change. Their excuse: The machine broke down. Apparently its ok to use the same broken machine and scratch the other 3 rims after it damaged the first one.

Kh
Review №33

Went here for an oil change after reading all the reviews. Noticed my oil started leaking shortly after. Turns out they put in a drain plug that was too short and when they tightened it, it pulled the threads out of my oil pan. An unnecessary expense that could have been avoided.

Br
Review №34

Had warranty work done on thermostat Tony got me set up and got the job done in one day! This is the place to go very good!

Br
Review №35

Tony and his team are amazing!! Honest guys doing honest work!! 10/10!! They will work with you as if you’re family !! These men truly care!! Don’t go anywhere else !!

Je
Review №36

Great customer service! Quick and friendly!They were able to get my tire fixed quickly, allowing me to get on with the rest of my day.I cant tell you how happy I am that this went so smoothly because waking up I to find that I had a flat tire really started my day off wrong. Then, we drove around looking for tire shops before finding Mr. Tire; Im so glad they are open on Sundays because the other shops were all closed and was ready to give up on the day.I will definitely be returning, thanks for saving my Sunday!

Mi
Review №37

Dustin Saved the Day! I was driving from Alabama to Ohio and I hit a log and bent the rim to my tire. Dustin was able to fix my rim in time before I had to drive again, all in the same day!I was seriously happy. My brother lives close by, so Ive defiantly recommend this place to him.

Au
Review №38

Really great professional work, with excellent turnover. I am very pleased with the results and will go back!

Ca
Review №39

Super nice, real car guy working the desk. Well be back for sure

Te
Review №40

Mr.Tire always does a great job on my vehicles and the Guys there are friendly and professional. Ive been using them for years and never had a problem.

ho
Review №41

Mr. Tire in parma the staff is awesome they will take care of you. I really appreciate them.

Ri
Review №42

Had a tire issue and only a small window of time to get it fixed. I walked in with no appointment..they had a full schedule and were still able to get to my vehicle and out on my way quickly...fair price didnt try to add on work but told me to pay attention to a few things on the car...would do business with them again

Pr
Review №43

Very rude and disrespectful guy who hides in his Lil office back there doesnt know how to talk to people very unprofessional and good thing the tire inspection was free

Pr
Review №44

I usually never write reviews because it’s pretty essential for good customer service to be practiced in any business. However— EXCEPTIONAL & amazing customer service & GENUINE CARE is what I have experienced here at Mr. Tire in Parma. I’ve never trusted a business so much after just one visit. My first visit I had a flat tire and I was in & out with an affordable price just in time for my next class. This experience is exactly why I came a second time. Tony helped me figure everything out and gave me advice truthfully & honestly. He has the best intentions and with that so does his staff. THANK YOU so much for taking care of not only myself but everyone else. I’m extremely grateful. This place deserves a million stars! -Preet 😊

Ke
Review №45

Took my car in and was given an estimate of $1100 for 4 tires, power steering pump, and inner outer tire rod. The manager Tony referred me to Snap Finance I was approved for the $1100 in credit two days later Tony called me to make a payment with him in the amount of $496.96 which now he tells me the total price was $1600 and they never sent the payment I made to Snap finance.. and the repairs werent even completed correctly I had to take some where else. Be careful of fast talking managers that lead you to believe one thing and turns out to be another

Br
Review №46

Awesome guys. Very friendly and great service. We had a screw in our tire and went to 7 different places and none of them carried our tire size after calling and having them check and they all said to come in.... We came here and they were able to hook us up. Highly recommend this place!!!!

Ja
Review №47

Hands down the worst service I have ever received at a shop. I had a vehicle dropped off for a standard brake and rotor check a week ago with this place on a Sunday morning (9am)The shop had it for the entire day and didn’t bother calling me by the end of the day. I called the shop as the vehicle was needed for work for the week at 430 pm and they said we looked at the vehicle but would like a second opinion. Great you had a vehicle for a full day and did absolutely nothing to it. Ok I understand if your busy. Now we made an appointment for the following Saturday. I drop the vehicle off today 1/4/20 after making a scheduled appointment that they called and reminded me about yesterday. I drop it off at 11 am and inform them it’s needed by end of day. It was 330 and I checked on the vehicle. No progress was made on it. Great then what’s the point of an appointment? Worst customer service with nothing but excuses, I have had over $1500 worth of work done at this place due to the convince of the location but honestly why does it take two days with a fully bodied shop like this to check and see if brakes and rotors need replacing ? Work on your customer service

vi
Review №48

This was my first time coming and the service was very inviting. They was upfront with pricing and I was able to see for myself where the problem was at. No! Hassle even when I was short with funds they provided information to help with payment options. Thanks again no much!!! Mr. Tire

Ke
Review №49

Absolutely the best experience at an auto repair shop! Tony and Jim went above and beyond to get me the best price for my repairs and made sure I stayed within my budget. They took the time to tell me what was needed and ensured it was done right! John worked on my car, he was great! He took the time to show me what was being done and explained why my repair was necessary! Bravo to all you guys for helping me out!! You have gained a lifetime customer!!

er
Review №50

They were absolutely great! i am not from around here and got a flat tire on highway! they got me in quick and the tire changes out immediately,within 30min so i could get back on the road! i will recommend them to anyone i know in Cleveland or passing through!

Su
Review №51

I was having car trouble and pulled into Mr. Tire. They were so kind and helpful to me. They diagnosed what was wrong with my car and fixed it right away. They were so nice to me. They went above and beyond to ensure my car was safe to drive. I would highly recommend this place.

Co
Review №52

Best price in town. Thats why I went there by chance. Got all four tires for my truck for less than 600$ wow friendly and fast dont know anything beyond that. By the way I was thinking $1200 for my tires low end . Thanks guys.

To
Review №53

This place is wonderful, went up there for a very specific part to be fixed. My egr valve. I brought in the part and they helped me out and let me know I had full liability if the problem wasnt fixed. They got it done in a day even though I added putting in new spark plugs, very suddenly and they still got everything done. Got my car back just in time for work and very friendly people. Rudy and the mechanic that worked on my car were great! From a person thats passionate about their car I will come back 100%

Ma
Review №54

Repaired my flat tire quickly and with no hassle.

X
Review №55

Customer for life! Staff was super friendly and knowledgeable. Very fair and reasonable prices. No sales tactics or pressure. Tony (the manager) very cool and extremely helpful. Best experience I’ve ever had with auto repairs!

Am
Review №56

I love Mr. Tire! They were extremely helpful with my car. Fast and also helped me get on a payment plan. Otherwise I would not have been able to get the work done I needed.. also very nice and kept me updated throughout the whole experience.

Ch
Review №57

Mr. Tire has great customer service! I called very last minute and needed tires ASAP and Tony took great care of me! He got me in a time slot that worked for my schedule! It didn’t take long and everyone was super friendly and welcoming! I would recommend Mr. Tire 10/10 every time!

Sa
Review №58

6 months ago i bought 4 tires and had a great experience. The staff is helpful and prices are fair. I am back today to get a new tire. They squeezed me in even though they were very busy. Make sure to ask about road hazard so you can pay for only labor if you need a new tire within 1 year.

I
Review №59

Total thieves. RUN for the hills. They seem friendly and honest but DO NOT FALL FOR IT.We took our car in for an oil change and were given a list of about $2300 worth of repairs that we needed, or our car wasnt safe to drive. Including front struts which we had replaced within the last two years. That was enough to set off suspicion for me. Thank God I had the brains to go for a second opinion. Only about 1/4 of the things they said were actually true and none of them are a safety issue.We were even told by a former Mr Tire employee who happened to work at the second shop that they indeed are scam artists.Im disabled with no income except my husbands salary and theyd have been happy to completely scam me for more than our car is even worth.My elderly, disabled mother also went there before we discovered this, and she had about $600 worth of probably fake and unnecessary work done.I think I hear the Game of Thrones shame bells ringing in the distance.

DO
Review №60

I was on the road when my tire picked up a razor blade and went flat, thank goodness Mr. Tire was the closest repair shop. I was impressed with how quick the customer service rep was in getting my car in for my repair. The service technician, Brian R, was very efficient and quick with my repair and he had great customer service skills. The rest of the staff was great and the pricing was definitely fair. My family will definitely be going back when our vehicles need service again in the future.

Sa
Review №61

Such an awesome mechanic place. Low on cash so they dropped the bill almost $200 so that I am able to take my car home today. This is the only mechanic I will go to anymore!! They work with you so that your pockets aren’t empty when you leave! Great people!! HIGHLY, HIGHLY, HIGHLY RECOMMEND!!!!

Jo
Review №62

I cannot recommend this place enough! If youre looking for an honest car mechanic(s) who will not take advantage of you, come to this mr tire!Dont let the name fool you, they are a FULL SERVICE auto shop!I had them recently install a set of four tires on our chevy spark.During the time of us waiting for our appointment the car was hit and run in a parking lot, and they cracked the passenger headlamp and washers fluid container under the hood.When I was getting my tires installed, I asked the manager Tony to give me an estimate on fixing the headlamp and container. I explained to him that it was a hit and run and we were paying out of pocket.Tony game me a really good estimate and I made another appointment to get the new parts installed. The turnaround was great, the money was right, and the service was even better! We got the car all fixed up for this WinterI recommend this place to friends and family and they are definitely my go to when we need our cars fixed.Keep up the great work Mr. TireThank you,Joseph PEdit:11-27-19. Thanks for responding. Its just another step Mr. Tire takes to satisfy their customers, and it goes to show they actually careI understand how honest reviews help (or hinder) a business so I always try to give credit where credit is due.

An
Review №63

During this pandemic its nice to come into an auto shop that is very clean and sanitary. They have the best staff here and they are very friendly and have the best customer service. Thank you Mr. Tire Parma you guys have a loyal customer in me.

Ka
Review №64

Greg was awesome and the other guy told me everything very polite and honest I will send my family and friends to them ty all very appreciate

Fr
Review №65

Clean and sanitary. Great precautions to this outbreak. Amazing service and helped me the entire way through the process offering me different solutions.

As
Review №66

I had a great experience. Staff was nice and they helped me out with a payment plan. Very satisfied with the work they did on my breaks. Very considerate and they actually care about you and your situation. Plus if you need a ride they are willing to drive you where you need to go if you leave your car in the shop. Thank you for the great service

Ha
Review №67

Brain & Tony were AWESOME! I had Last min work that needed to be done on my car before I leave For Florida. They checked everything over and fixed what needed to be fixed. I called The morning of and they were able to get it done that day and worked with the pricing. They were so personable and made sure everything was safe. Thank you guys so so so so so much! I don’t know what I’d do without Mr. tire and the amazing men that work there!

La
Review №68

Excellent service and experience at Mr. Tire. I had 4 new tires installed on my Chevy, they also fixed the headlight and windshield washer fluid. I would highly recommend their services. They know how to treat their customers!

Ra
Review №69

Tony and Dustin were incredibly helpful.I can’t say enough good things about this garage! They did such a great job with making recommendations on exactly what my 2012 PT Cruiser needed! The repairs and replacement of parts was affordable and a flawless job. I was able to drive to Connecticut and back with no problems what so ever! I am now having my Toyota Yaris serviced here too!

An
Review №70

Great customer service. They were quick and easy, explain everything thoroughly. Definitely a customer first customer focus establishment. Would recommend you come here before anyone else and great prices. Will be coming back! 👍🏽

C
Review №71

I needed an emergency tire repair and Tony was able to get my car in right away. He provided great service and came up with a solution to get me on my way at a great price. Would recommend everyone to Mr. Tire, especially this location. The waiting area was clean and staff were very professional. Great customer service. Thank you.

Al
Review №72

Great customer service. They do free inspections with their services and when they find an issue they show you it. They help as much as they can to ensure you’re safe in your car and help with financial plans. Would definitely recommend.

Al
Review №73

Great service, friendly staff, and I never feel like theyre trying to over sell me or take advantage.They are always willing to work with me to get the best service and best value to me while keeping me safe. Even with a last minute appointment. Tony and Dustin are always so helpful every time I come here

Ma
Review №74

Today I came into Mr.Tire with a flat tire and expecting it to just be the tire. Dustin took his time and gave my car a full review . He walked around my whole car with me and explained what was going on, what was most important to fix. Mr.Tire has great pricing they work with you also outstanding Customer service. I definitely would recommend Thank you for your help.

El
Review №75

I had a tire blowout on the highway at 11 PM and Mr. Tire got me in first thing the next morning. Adam was awesome. Walked me through everything and made sure I was okay while waiting. Will go back again in the future.

Ma
Review №76

I came in at close on a snowy cold night, and I was treated like a life long customer! In and out with a flat repair in minutes and I feel like I gained more than that. Thanks guys!

Ma
Review №77

I have been a loyal customer for quite a while and recently had a very poor experience. It is never ok for an establishment to lie to a consumer. I will never spend another penny at this location. I advise that others avoid as well.

Jo
Review №78

What a great experience at this location. Came in to price 4 new tires at 625pm. They closed at 7pm and made the effort to stay open late to accommodate me. Great service and great people. The technician Jim and the Assistant Manager Dustin McComas went above and beyond for me today. I will definitely go back for any future service work and the oil change prices you cannot beat.

Mo
Review №79

Went for one of my cars with a screw in the tire. Pretty quick service, a job well done, and very decent prices. Went back a couple weeks later with my other car that had a leak in the tire. They didnt have a lug nut key that fit my car (I didnt realize my lug nuts were lockable), so I went home and brought one back, they fixed it in a few minutes and didnt charge me at all. Very very nice people, and great work. I will continue to come here with all of my tire needs!

Ce
Review №80

The employees were very nice, greeted me promptly when I walked in the door. I had a few people ahead of me but they still got my car in, looked at, and diagnosed within an hour. They told me all the things I needed done and what was most important, helped me figure out financing, and worked with me the whole way through. I would definitely recommend the Mr. Tire in Parma to anyone.

De
Review №81

First off. $125 to run a code scanner. I said, “no thanks.” AutoZone does it for free, as well as other shops, and people I know that own code scanners. He gives me an estimate of $2,000 and some change, and says included in all of those charges is new shocks for the back. I told him when I first came in that they’d replaced those for me two months ago, and he couldn’t find a record. After he does my inspection and tells me that I need shocks, I present the receipt showing that they’ve replaced them already, and he tells me, “oh, those are brand new.” They’re brand new, yet you thought to tell me I needed new ones? Didn’t trust this experience so I went to another shop. It was more thorough, the code scan was free, and now I’m having more work (more NECESSARY work), including the things both mechanics agreed on for half the price.

A.
Review №82

This is a long story, but bear with me. I blew a tire and this place just happened to be right down the road. Took my car in and had to leave it overnight while waiting for replacement tire. Fine, whatever, I appreciated them working with me. What I didnt appreciate was them taking the entire next day to put the tire on, but even that could have been overlooked. What earned them this review is the fact that they called me WHILE my car was being worked on (without me there) asking if I wanted them to change my brake pads while they had it lifted. I was mystified because I had just purchased the vehicle a few months prior, and literally two days before, had taken it in for an oil change and multi-point inspection which turned up no issues. “No no, Mr. Tire Guy said, your pads are due to be changed, and soon. Maybe not an emergency, but theyre getting there.” I asked for an estimate (a whopping $360 for the back pads) and said maybe later, knowing I was going to take the vehicle right back to the dealership and make them check again. Dealership brought me back in the next day, checked, and SHOWED me that my brake pads weren’t even 50% gone. So. Don’t let them do a THING to your vehicle that you don’t absolutely know you need, or get a second opinion on. And price check, because my dealership also quoted me a hundred less for the pads when they DO need changed, which probably won’t be for another 5000-10000 miles if not more. Thats a pretty big margin of error to be believed, Mr. Liar.

De
Review №83

A+, this place was extremely helpful and educational. They didn’t try to oversell to me, just changed my oil and helped me with my car. Even taught me how to check it myself! Definitely suggest taking your car here!

Mi
Review №84

I downloaded the app and got a free oil change because of it. Brandon was fast and friendly. My car was ready faster than I expected. I was new to the app so Brandon helped walk me through it and did a great job of that as well. Had a much better experience here rather than the Conrads down the street on Day Dr that always tries to push other car parts on me that I dont think I need. Will definitely be coming back to Mr. Tire.

Je
Review №85

I have been going to this location for at least 10-12 years now. Every single experience has been fantastic! Mr Manager, Tony has always, always been so helpful to me!! I was just in there the other day for an oil change & because my check engine light came on and the car was shaking...needless to say, I came out of there driving smoother that day. :) Dustin also, is a very helpful person as well. Every person that works there, that I have witnessed all are very personable and nice! Ive never seen any crabby faces.Thank you again Mr Tire! :)

Go
Review №86

Brought a tpms sensor and tire to be installed on my vehicle. They could not get the sensor to program before i left and said it should activate itself when i drive the car. Sensor did not activate and when i brought it back i was told the sensor is dead and they cant do anything for me. So they originally new the sensor was dead and sent me on my way regardless.

Gr
Review №87

Always fair and honest. Great friendly people,, as if I was going to family. They are always up front with what is wrong with my vehicles, and tries to save me money where possible. I have never had a bad experience with these guys.. I will not take.my cars anywhere else.

Da
Review №88

Im a rideshare driver that needed to be back on the road quickly. I arrived first thing in the morning and these guys had me back out almost as fast as I came in. They were also incredibly friendly and personable. They even tipped me off to a coupon that they allowed me to use. I highly recommend this place. I know that Ill most definitely be back.

Ir
Review №89

I just stop at this place and wow,great service! Main character Tony, comes through and figures out my situation with my vehicle. Very helpful, flexible, and respectful. Also, the rest of the staff. Definitely recommend anyone if u need a quick place to stop for your vehicle to be fixed, this place is it!

Ba
Review №90

Thanks to this place now I dont have to worry about my wife getting into an accident. They did huge work on her 2004 Mazda 6 sub frame, arms and all the labor and what was necessary to make it safe for her to drive. This job should cost no less then 2500$ but they helped us a lot by taking that down to an unbelievable 1150$ out the door. This is insane, no shop ever done this to us, we will always be loyal customers to this place.Tony is the type of business owner you would want to be in your town!!!

Am
Review №91

Great staff who put the customer first! The shop only had the highest end (highest priced) part that I needed. My budget could only cover the cheapest version of this part that was out of stock. The mangers were so considerate of my situation that they charged me for the low end part and gave me the high end part! The manager also offered me some excellent advice in regards to being able to afford the future maintenance of my vehicle. Friendly and relatable staff, quick service and a free vehicle inspection. Hands down the best shop experience Ive ever had!

De
Review №92

Fantastic service, quick turn around and solid work. I have been searching for a local mechanic since I moved to the area, I tried a few other places, but now have finally found the shop I will be bringing all my vehicles to. Thank you, Mr. Tire!

Ja
Review №93

I honestly feel like the guys at mr Tire kept me extremely informed of what was going on with my car throughout the whole service. I am very happy with the service and it was a good price as well! I will definitely be returning and recommending these guys to my family and friends.!

Sh
Review №94

Tony and Brian were great. Excellent Customer. They were kind and explained the cost and charged me only what I needed. Peices are affordable and I got great brand new tires

Th
Review №95

Might be a bit expensive but youre paying for the convenience of the hours. Also the guys are always honest and straightforward. Been going there for 10 years and I cant complain about their work.

Ke
Review №96

They really helped me out when I needed a repair! Brandon Hall made sure that my car was fire was fixed, even though they were busy, Brandon was able to get the problem taken care of so I could get back on the road and back to work! The mechanic was very friendly and courteous. I appreciate the great team the manager Anthony Valentino runs a super shop. Thank you all!

Am
Review №97

Horrible service. They will lie to you and give false information. Went in for alignment $1800 nothing was communicated of any further issues. 1 week later driving and realized the alignment was off took it back since there was supposed to be an alignment completed. Took it in and was told we need to come back in a week when a master mechanic was in. Took it back in and wanted to charge us for tie rods. When we were under the influence everything was fine with our car.

Pa
Review №98

Always a pleasure coming here! Tony ensures I know exactly what is being done and the issues that could possibly come up in the future. They even take me in the work area and show me. I have the confidence that no unnecessary work is being done, and it is a relief to come here knowing I can get outstanding work done at a good cost....Tony informs me of specials and ways to save money. I always recommend this Mr Tire to my friends b/c appointments r easy to make and the wait time negligible....would not dream of putting my cars care in anyone elses hands!

Br
Review №99

WOW!!Let me tell you that those guys at Mr. Tire are fantastic. Dustin and his whole team of technicians very professionally.They went above and beyond to get my truck back on the road.The price was affordable and helped me with a budget plan(which a lot of places wont do).Also had couple places wouldnt work on my truck because was to much work but Dustin told me bring it in and we will fix everything and they did So Happy.

E.
Review №100

AWESOME! Staff very friendly & helpful. Did a great job on my vehicle great communication & service. Thank you.

Information
38 Photos
100 Comments
4.4 Rating
  • Address:6575 Ridge Rd, Parma, OH 44129, United States
  • Site:https://locations.mrtire.com/oh/parma/6575-ridge-road.html
  • Phone:+1 440-299-7167
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:9:30AM–4PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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