Great people, great product, great service. This dealership takes care of their customers. I would recommend this dealership to all my friends.Thanks for everything!!

Called ahead to schedule an oil change. They took me in and I was out quick. Love the complimentary refreshments while I wanted.

Bought my Jeep Wrangler Unlimited Altitude from this dealership in 2014 with Bobby Dalgo, theyre a pleasure to work with! Very trusted, left very happy with a great Jeep! Cant wait to buy another one from them in the future! 5 Stars.

The entire staff at Crown Dodge in Pascagoula are outstanding. Very friendly and always do whatever it takes to make you feel welcome and take good care of you.Their service department is great and I have been a customer for over 20 years. I have purchased 5 vehicles from them over the years and the customer buying and service experience has been excellent!

This place is hot garbage. Charged my childhood friend several hundred dollars totals. Not only did they NOT fix the problem, but created an additional one. Autonation Dodge on Highway 90 is just as bad. Crown was supposed to get the gas pedal to work. That was the problem. One day my friend gets a call: the truck wont start!?!?. It started when it was driven on a flatbed truck to Crown. This was sorry on another level. Dodge Ram Trucks should be forced out of business. Dont EVER go to this dealership. Or Autonation Dodge. What they have done has to be criminal on some level

Im in the market to buy a new jeep but I will find somewhere else we the service department doesnt return calls about the jeep I now have

BEST buying experience I have had in a long time!!! Poppy was great. No hassles! I will definitely buy my next truck from them in 3 years.

After taking my Jeep to the local “oil change” place and ending up with a leak, I was so happy to find Crown Dodge Jeep. They were half the price and always fast, courteous and take great care of me. Plus they fixed my leak. They have been awesome. I have been very happy with them. Would definitely recommend

Very professional help me pick out my dream car 2021 Dodge Charger... FIRST TIME BUYER ALERT 💖❤️

Traded a dodge charger for a new ram pick up sales force and financing department did a phenomenal job to put me in the truck great job Brandon I feel like I met a friend!

Crown Dodge is excellent, workers are very courteous and friendly I drive from Mobile to Pascagoula to have them work on my vehicle. Thank you CROWN Dodge.❤😊,,,,Well I guess I am going so retract my options of this DealershipI have been waiting for 2months to get my Truck worked on and I bought the lifetime warranty, Ever since Mike left this place has been going down, always excuses why they cant get you in.I thought they had the problem fixed but no they have not. When I call to speak to the Owner he is never in, I have left messages and he doesnt return my calls.

They took exceptional care of us on the purchase of our Jeep. I will returning to purchase truck in the near future. The management team did exactly what they said would do. Quick and transparent purchase. Thank you for your help.

I had to drop off my car for oil change/tire rotation! ABS/Traction control light has been coming on and going off for a while now so we will see what happens after the fact! I bought my car brand new in May of 2012 a recall came about a few days beforehand for ABS/ESC AND WAS TOLD TODAY IT WAS FIXED BEFORE I BOUGHT MY CAR!!!??? WELL SEE

3rd vehicle we have bought from Crown, that should say it all. Each time our sales reps have been open and forthcoming. The sales manager is visible and available to interact. Bobby and Andy are on hand, both have always came out of their offices to chat and positively contribute to the sales experience. All bonuses and incentives are applied plus we get a better than average price on trade ins with hastle free financing and paperwork. The service department has always been accommodating and fair. Fantastic and fun buying experience. Thank you team Crown 👑!

Thank you Richard! I found a great deal and I am now the proud owner of a Jeep Compass Sport. The staff was friendly and very helpful. Thanks again I love my new car!!

My sell man was great

Have been dealing with Crown Dodge for many years. Customer Service from the showroom, the finance section to the service department is nothing less than outstanding! The Dalgo family and this dealership is outstanding!! Thanks!

I just wanted to say this Jeep dealership is the best on the coast. I have had exceptional work done by then. Never one thing done wrong to my Jeep. The service department is great and fast and able to help out in anyway and go over and beyond. My service advisor Chrissy Waller is one of a kind. She is kind and very professional have nothing but good things to say about her she has been my service advisor. She gets the job done and is such a polite lady. SheDefinitely deserves A raise. Thanks for everything Ms. Chrissy Waller wonderful person!

I had my first oil change for my new truck and they did a great job. I would recommend Crown Dodge for all of your vehicle needs!

Good experience. Thanks for your help Joe.

No high pressure sales people ~ nice folks to deal with !!!

The service at this dealership is absolutely outstanding! Polite and friendly staff too.

Great, sales consultant, Poppy, was awesome to work with.

I went to the dealership today for an oil change and service. I arrived at 8:00 and left at 11:00. Disappointed that it took 3 hours. I was told that the mechanic was in a meeting about insurance. Seems like they would have meetings outside of normal hours.In response to your comment. I called ahead of time and was told that I didn’t need and appointment for an oil change. Also, I was not told that it would take longer without an appointment. I was told that it took longer because of an employee meeting. Furthermore, the customer after me was very upset too for it taking too long. The easy solution is to hold employee meetings outside of service hours,

Communication with outstanding good attitude outstanding good customer service

Guys are the best great service hands down

Awesome experience and very friendly staff!!!

Robert Riley helped get us into a new 2020 Jeep Gladiator. Great experiance and he knew his stuff. They did a great job over at Crown Jeep.

Sam in parts is a great employee. He gave me just what I needed!

Excellent service, prompt and professional.

Fast,friendly, and always does exceptional work

Scheduled recall was done in a timely manner.

Timely, professional, friendly with service well done!

Jerry was awesome. Very nice, helpful, and knowledgeable. They didnt have what I was looking for in my price range, but he took my info so he could contact me if he found something. Awesome service. Sam in the parts department was very helpful as well. Amazing customer service from them both. Will definitely go back if I am ever in need of their service again.

This dealership is the most UNPROFESSIONAL RUDEST UNORGANIZED dealership, I’ve dealt with I’m sad to say that I purchased my first car from them! I called them to get some information sent over to my bank to have it refinanced they seemed as if they didn’t want me to have my car refinanced! Shirley acted like she couldn’t do anything I don’t understand why she’s at the front if you can’t handle business and help customers on the phone. Then she sent me over to another woman who hung up in my face because I asked for a pay off total of my car! The employees at Chrysler crown and dodge are a showcase! If you are purchasing your first car with them and are young DO NOT go here I advise deeply that you goto more professional helpful nicer dealership other than the sh.t show there!

Ive purchased 2 vehicles from Crown and I have to say, were top notch transactions. Customer service in the service department has always been fair and honest. Krissy is fantastic. Now that my Ram is 4 years old, I will go back and purchase my 3rd vehicle. I wouldnt do business anywhere else. Looking forward to seeing my good sales person Bob.

They work very hard to get the problem solved on my vehicle I appreciate everything theyve done thank you so much.

I bought my first vehicle from Crown, and it was so simple, and just the way it should be when buying a vehicle. They had my vehicle ready to look at, and test drive when I pulled up. Richard was my salesman and helped to make this a great experience.

Richard Fordham is my guy! I keep going back for him. He knows that I am there for the best deal and he always goes above and beyond to make me happy. This dealership is very fortunate to have a salesperson so committed to them. I have purchased 3 or 4 vehicles from them. Would recommend to anyone.

Friendly staff and really helpful on finding the vehicle you want. In Mobile the main Ram dealer is totally opposite So my business goes here

I recently ordered a 2018 Jeep Wrangler through Richard at Crown. The deal was straightforward, fair, easy, quick and professional. The time from order to delivery and the final paperwork were both quick and smooth. I have ordered a good number of cars/trucks in the past, as well as purchased cars/trucks directly off the lot, and this experience ranks at the very top. Well done.

Its a great place to work and everyone is very friendly and down to earth and the best place to buy a new or used car and awesome service department fast and reliable

Even though I kept them late, everybody was great! Really were willing to work with me to make me happy. Didnt buy a vehicle yet but theyre high on my list for customer service.

Super customer service! Christy was great and she communicated with regular updates while waiting for service to be completed! Definitely recommend to anyone in need of auto service.

Never can reach anyone on phone after 3pm

I went on to test drive a car. My sale person was David, he let me leave knowing the tag was expired. I got not even a half mile away before I was surrounded by cops. I has hassled and bullied by the mosspoint police. I ended up having to call david to explain to them that it was indeed one of their cars. When I returned the car. The other sales people told me it was a set up that my sales person called the police as soon as I left the store.I hope that the sales people were joking. However this is a serious situation. I spoke with the sales manager who was less than sympathetic about what I was put thru and dismissed my concerns with statement of Im sure thats not true I will talk to them. This is not how it should have been handled.

Great experience from the moment we arrived, test drove a vehicle, ordered our vehicle, and picked it up when it came in. Very friendly, knowledgeable staff. One of the very best car buying experiences I have ever had! Would highly recommend this dealership and Richard.

I went on to test drive a car. My sale person was David, he let me leave knowing the tag was expired. I got not even a half mile away before I was surrounded by cops. I has hassled and bullied by the mosspoint police. I ended up having to call david to explain to them that it was indeed one of their cars. When I returned the car. The other sales people told me it was a set up that my sales person called the police as soon as I left the store.I hope that the sales people were joking. However this is a serious situation. I spoke with the sales manager who was less than sympathetic about what I was put thru and dismissed my concerns with statement of Im sure thats not true I will talk to them. This is not how it should have been handled.

Riley (not sure of spelling) is a very new salesman, but he did great. This place is much smaller than I realized, but they are attentive and fair. I did not end up buying a vehicle from them, but my experience with this dealership was good; they did not pressure or try to push me toward a purchase that I was unsure about and I appreciated that.

Crown dodge made but a vehicle a pleasant non stressful experience. The customer service is by far way better than any other dealership I have worked with in the past! Pat in the office was amazing! I would have been lost without her.Great staff and they have gain a customer for life!

Great staff

It was a great experience. Came on Monday and test drove...... called Tuesday and say I was on my way.all the paper work was ready to sign and the car was ready to go! Excellent customer service! Made the car buying process extremely simple and fast!!!! They have even called to check on me days after the sale!

What a great place to buy a vehicle! We have bought 3 over the years and will not go elsewhere! Richard and Deedy were so helpful and very friendly!! Great people to work with ! Go buy a vehicle from them!!!

I am very satisfied with my transaction. This was the first time I bought a car over the phone but Richard and his wife DeeDee won my confidence. They literally went the extra mile for me to help me get my other car back. And the Fiat---fun, fun. Fun!

No service department on weekend.

This was by far the easiest and most pleasant car-buying experience we have ever had. Our sales person, Deedy, was very helpful and knowledgeable. She wasnt pushy and didnt pressure us to buy anything we didnt want, but rather let their vehicles sell themselves. Due to some back problems, I had to try on a few different vehicles to find comfortable fit and ride for me. I never once felt rushed or pressured to decide on something. Once we found the perfect Jeep for us, we were a little stunned and shocked at how quick & easy it was to complete the financial paperwork. I will most definitely return to the Crown dealership for any future car-buying needs, and send friends and family their way as well.

I was looking for a pickup and after shopping around I bought my Ram 1500 from Crown Dodge Chrysler Jeep Ram in Pascagoula.They were by far the nicest and most accommodating dealership I came across.The sales staff was friendly and I saved thousands compared to the prices I was quoted from the other stores on the Coast.I also get my service work done there and it’s done right every time and very fast since I don’t have a lot of time to waste.I would recommend you make sure you give them a try.

I have been buying new vehicles for 28 years and this is the best experience I have had and Richard went above and beyond to explain the Jeep to me and he made the transaction quicker and easier than Ive ever seen. I will do business with them again and will send folks to Crown Dodge.Sincerely, Bonnie

This place is a joke. I do not recommend wasting your time!

Jeremiah did a fantastic job getting me my new car . First time car buyer and everyone made the experience so easy ! I love my jeeps and if I’m still in the area when it’s time for a new one I’m definitely coming back here !

I have bought a brand new car off the car lot and they were trying to tell me that the warranty only covers engines they dont cover the body part which is only one thing that would be an issue is a little part but the only reason the only reason they wouldnt fix it is because if must have already had problems and someone tried to glue it on they wouldnt say the warranty covered it the lady who was not willing to work with us about anything she wasnt even trying to discuss something that could we should do to get it fixed or anything!!! I havent had the car maybe 2 months!!!

Mr Richard and Mrs Deedy are the people to see here very friendly helpful and their whole team has a great attitude very helpful thank yall.

Bought a car on 29 May 2015. The staff treated me like an old customer, who shopped there for years, even though it was my first visit. The Salesman was the best ever. No sales pressure from anyone. Let me decide what I wanted and then did everything possible to get me in it. I would recommend Crown Dodge to anyone. I will return for all my new or used car needs.

I bought my 2015 RAM truck from Crown Dodge. I love my RAM 1500 and I really appreciate the service I have gotten from them. Thank you Bobby and Andy Dalgo for a wonderful experience!

I am not reviewing the dealership. I am reviewing two employees. Although, I did not buy from the dealership, Richard and Deedy Fordham, went out of their way to get me the info that I was seeking.i would recommend them to help anyone out, that is seeking information from this dealership.

They have the greatest employees around and they gave me a great deal. Im very pleased with my purchase.

The people who work in the service department are the rudest people that I have ever dealt with. I wish there was an option to give them less than one star because one star is being too generous. I would not recommend buying a car from this company. I know I will be taking my business to Bayside Chrysler going forward.

Loving it

Service department is not very good. Apparently they are short staff and way behind in the service department. Passing through because I am military and in the middle of changing stations with my 8 month pregnant wife who is also military. My Jeep broke down so I called the closest Jeep dealership for service. Soon as I called they gave me the vibe like they were not happy to help. I get there and they keep saying they are behind and it’ll take forever for them to get to my vehicle even after I explained to them my situation....the lady kept on complaining about being being behind and under staffed but I didn’t see anybody working on cars .... bayside Jeep was better service

I made an appointment for an oil change and tire rotation. Dropped off and was told should be ready in a couple of hours. 7 hours later I showed up and still waited for them to finish. No excuse for this.

I like a good business and I like a local business. I got the BOTH with this one. Ive had a fantastic service experience with a loaner car provided. I cant wait to buy my next car here!

This place is great. I wanted a Fiat Spider 124 in white, and they were the closest dealership to New Orleans to have one, so I made the drive out. Im so glad it happened to be these guys who had the car I was interested in! David was very helpful, as was their finance department. My prior vehicle had been hit by a semi (I was parked, no one was hurt, but very scary and unexpected totaling of my car), so I was not in the best mood, was dealing with convoluted insurance and legal paperwork, and I had not been prepared to buy a new car-didnt save up, hadnt been strict with credit pulls recently, etc. They worked with me and were very helpful. I also entertained getting a Jeep, and I didnt know if I wanted used or new (like I said, had done zero prep), and instead of making me feel dumb for not knowing which of two very different vehicles I wanted, they let me test drive everything I wanted, checked prices on new and old, looked up what color options were nearby etc, and answered endless questions without making me feel like I was bothering them. Ive worked in sales and trust me, I was being an annoying and indecisive customer, and they were lovely. They even drove me to the local Enterprise and waited in the car while I returned the insurance rental car, and then drove me back to the dealership. And by the way, they did this without any commitment or even verbal indication of purchasing from them.-Two things stood out to me most about this dealership and David in particular: one, I have to now mention that Im a young, blonde, single woman. Usually, especially in the deep south, car dealers and mechanics etc. treat me like Im completely incapable of making solo decisions, especially large financial ones about machines. Ive actually had a different car salesman pat me on the shoulder (I wish I was joking) and tell me to get my dad on the phone so he could talk loan terms. I used to be a banker, but thanks? When the aforementioned semi truck totaled my Range Rover, both the responding officer and the truck driver both told me to tell me husband not to worry, they would handle it. Uhhh again, just me guys. Bought the Rover myself, Im actually a doctor now...and that DEFINITELY doesnt make me a mechanic, but it does usually make me better at math and physics than the man telling me about statistics or impacts. :) My point is this happens more often than it doesnt happen, even when I know what Im talking about. This dealership DID NOT do that to me, not a single person, even when I *didnt know what I was talking about. Even when I did have ignorant and tiresome questions, demanding to know about new car warranties and details about the process. I usually buy used and pay in full or a lot upfront, but because of the accident circumstances I was in a new negotiating spot. I had lots and lots of -probably very stupid- questions. They were never once condescending, rude, patronizing, or annoyed. I haggled the price down, and their attitude didnt change. I was treated with respect regardless of if I was saying yes or no to their negotiation terms, and regardless of the questions I asked. That may seem minor to some of you, but trust me when I say it is more rare than youd think.-The second and more universally relate-able thing that I like about this place is the follow up. Even a year later, with nothing in it for him, David returns my phone calls same day if I have a question. That is not his job, he is also not a mechanic. But he still helps me if I am trying to look up a warranty issue etc. They check up on me not to sell me anything but simply to make sure Im happy and feel good about my purchase. I was given personal cell numbers and I am not dodged if I actually use them. Again, I think everyone can relate when I say that some other dealerships are sweet when selling, but cant manage a return phone call once your check clears and they are done with the transaction. This place sticks by you. Will likely make the drive back for my next car. Thanks guys and thanks David!

The worst customer service I have ever dealt with. When I call a business i expect to speak to a pleasant person. I do not think that is to much to ask as long as i am pleasant in return. Before you decide to give this company your business give them a call and ask to speak to the service department. The lady who initially answers the phone sounds like she is miserable. Just hearing her voice puts me in a bad mood. Then you get transferred to the service dept where you will wait on hold for way to long only to be told that they are booked up for months an can put you on a waiting list. Once again the person you speak with could not be any less friendly. FYI my latest call was for a safety recall due to faulty airbags. Normally i would not take the time to post a review but this is the 3rd time this has happened with Crown Dodge. When i was looking for a car a few years back i called Crown to see if they had what i wanted in stock as i was looking for a dodge charger. The lady who answered the phone was the most unhappy person i have ever spoke with. Needless to say i purchased vehicle elsewhere, actually 2 hours later from a dealership who understands that the person who answers their phone should represent the company in a good way. I do not ask for much. If i am going to give your business my money I want someone pleasant to speak with. Crown dodge has failed more then once now to meet this simple request. Before i put myself through dealing with Crown dodge, and their staff of miserable sounding workers, I would go to 14th street where you will find plenty of dealerships that are appreciative of your business.

Jerry and Ron made me a great deal. The transaction was smooth and fast. Nice folks.

I went into Chrysler to get my transmission fluids change and they did a fantastic job and very informative.

The guy who helped me jeremiah was so friendly and actually listened to my wants and needs. I never felt pushed into a deal that qasnt right for me. Best salesman hands down i have ever had the pleasure of shopping witb. I will be a life long customer as long as he is there or i will follow him in his career to ensure the person has my best interest on mind. Thanks for such a great experience and for changing my thought on who a salesman can be. Not all are out chasing the dollar and trying to satisfy the customer. Will be back very soon and i have told all my friendns and family about him. He certainly has a future in this business. Keep it up my friend.

Deedy Fordham is the absolute best! As the internet sales manager for Crown, she was the first one to contact us regarding our recent inquiry into a 2018 Dodge Ram they had in stock. She provided us with all the information we requested on the vehicle with courtesy, professionalism and NO GAMES which was truly refreshing. Based on our rapport with Deedy, we decided to move forward with the Ram purchase. Being that we are Florida residents, our out of state purchase hit some unexpected snags which delayed the transaction. Thankfully, Deedy got things back on track and quickly finalized. We then arranged shipping and received the truck less than 24 hours later. It arrived just as Deedy had described and promised! Crown has a great asset in Deedy! She is genuine, goes the extra mile and has unmatched people skills! Truly a joy to work with. Thanks again Deedy!

If I could give this place a negative rating, I would. One star is way to generous. Susie in the automotive department is one of the rudest people I have ever dealt with in my entire life. She claimed she called us and told us the price of something the warranty was suppose to cover, that is far from the truth. This is not the first time she has done this to us. I had been in 3 or 4 times before about a blower motor going out and she claimed she called and told us the issue, again not true. We never even had a missed call from her. This department flat out lie to your face. She is just spiteful and does not treat costumers the way a costumer deserves to be treated.

Went once to get a ram 2500 from there first time even though deedy and the owner couldn’t get me to the numbers I need they never gave up went back two weeks ago and deedy set me up with Richard and to be honest the experience was great between the owner deedy and Richard they did all they could and made the deal happen would definitely recommend to go to them to buy

Richard and Deedee are amazing to work with. Wonderful customer service!

Great service department! Chrissy and Cory are knowledgeable and professional.

We just got a 2015 Dodge Challenger and we love it!!!! Brad Beemon was extremely helpful and very professional. I would recommend everyone who wants a new car to stop by Dodge Crown in Pascagoula!!! We are so pleased with the service they provided. Thanks a lot!!!Daniela and Tommy Holden.

Excellent service, friendly staff. They were fast and efficient!

The sales manager is rude and arrogant, sleazier than a televangelists accountant. He refuse to set a price and expects you to make offers on every car you may be interested in. Did not buy, will not buy. There are 3 other Chrysler dealers within an hours drive, I suggest you go there and you can leave there without feeling like you need a shower.

Hard working honest people who cant fix air conditioner.

Did not buy at this time but Dee Dee was very nice, friendly, and helpful. I felt she was honest. I would request her next time.

I love this place, getting my second car there today

After switching initial salespeople. We had an awesome team to work with our salesperson, the financial team and service department . Mrs Fordham and her husband are both salespeople I will se again. We bought one and went back the next day and my sister got one as well.

Bought a Ram 1500 about 2 years ago. Have had nothing but problems. At least its under warranty!?! Wrong. There service center is the equivalent to a middle school auto class. Poured a oil change a quart low. Truck has not rode right since off the lot. I have been in there 5 times, overnight most times. Got a loaner once out of the 5. Some people have to work unlike crown dodge pascagoula. Worst buying/servicing experience i have ever had.

I absolutely love Cody Dalgo, hes the best. If youre in the market for a new vehicle I strongly recommend Crown Dodge, theyre truly the dealer for the people. 5 STARZZZZ ALL THE WAY

Well i had a 9Oclock appointment and was told that it would only take at least 2 hours.well i got my Jeep out of their shop 3:30 . I bought my Jeep at Crown Dodge and have been carrying it back there, after last Thursday i will never go back there any more. I will carry my Jeep some where else from now own.

Just bought an 2016 vehicle from Crown Dodge by far the best vehicle buying experience in have ever had would recommend this dealer to anyone I will buy my next vehicle from Crown Dodge top notch dealer ship

Wonderful experience! Deedy and Richard Fordham were amazing and helpful! All the staff were very nice! Will be a return customer!!!

From the sales floor to finance, best car buying experience ever! Friendly, knowledgeable, no-pressure experience that I highly recommend.

Great customer service on the purchase of my jeep wrangler. Deedy was wonderful as never pushy.

Can get good deals

2 stars cause they fixed my car. But they lack actual customer service. No actual greeting, just looking at you. They need a lot of work at this place.

Everyone was very helpful and got me in a ride when no one else could!

July 28, 2017We were so please by the way we were treated at Crown Dodge. Our Chrysler Town and Country Van is beautiful and we are enjoying driving it. Brad Beemon was a great salesman and was very helpful with filling out all our paperwork and getting the van ready for us to take. It was a pleasure working with him. We also want to thank Ron Baldos for helping us with the best finance. We were happy with the numbers. Last by not lease we want to Thank Bobby Dalgo for working with us and getting us the best deal ever. We will highly recommend Crown Dodge to all our Family and Friends.Mike and Nancy Killingsworth.

Not from pascagoula, just passing through after leaving casino, decided to stop in for a quick oil change since it was early in the morning, first thing I noticed was the sign advertising oil changes for $ 19.95. I check in and give the lady my keys, oil change was done extremely fast which was a plus, they tell me Im ready, I go the cashier desk and she has a bill for $ 39.81. Not one who likes to make a scene, I reach for my wallet, as Im searching for my card, the cashier is constantly going through my bill then staring back at me as if shes wondering herself why I wasnt charged the $ 19.95 plus maybe the additional 1 or 2 quarts for the hemi engine as most $ 19.95 oil change specials are usually up to 5 quarts. The cashier never says anything and neither do I. Guess Ill stick to the Dodge dealerships in my area from now on. Dont have me thinking Im going to be charged one price and be charged almost double. I could have paid $ 39.99 at Firestone and at least got the Synthetic Blend versus the conventional I received here for the same price and they both use Pennzoil.Edit: Gee Bobby, How about training your workers on mentioning your promotions when a customer is in the process of purchasing the very service that is being advertised. Thats called customer service.