Best staff at an auto parts place ever. Super helpful with a great sense of Dad joke humor. This is my new go to car parts spot.

The Best, I always find what I need.😊👍I recommend

Is it me? Or am i bugging the fact that the guy at the store told me the light bulb would be bright white, but says Halogen on the package. He said try it, it will work.. so i did, than brought it back a day later because it was still warm yellow, so another guy tells me no exhanges... ive spent alot of money here and now ill drive further to a store that did steer me the right way.

Needed headlights, for my car there were 2 different kinds 1 for early model 1 for late model. I checked door which said Oct of 2008 for my 2009 Hyundai. He said take both and return the one you dont use. When I went to return the unused headlight bulbs the computer was down. I did return them the next day

Staff in duty at time was not all that friendly or helpful.Regardless Found what I needed...

Great alwaysvhave the parts and very helpful

Imagine a world where you can get anything faster and cheaper online and no one points a finger in your face to tell you to wait a minute...

Very helpful folks...

Excellent service, they have the patience to go see what part of the car you need if youre not really sure,no one else does it.

Really like this location. The people that work there are super nice and extremely helpful

Very helpful and friendly service!

Read this: This Advance Auto parts store is Awesome!!Knowledgeable, friendly employees, extremely helpful and attentive, really do care about helping you with any questions, concerns, and needs. The Manager of this store is just as professional, and keeps his staff honorable and excellent. If only all auto part stores could function a business like this one did. This is now my NEW auto parts store, and I will be as loyal to them as they are to helping me. Thank you Advance, for being my go-to support when I need professional advice and parts!

Gary and Skylar were great with my windshield wipers. quick service!

Online website stock doesnt match stores. Call first before you waste a trip

I went to Advanced Auto and bought a good quality battery for my car. When my battery died it was still under warranty. I went back to them and they tested it and said the battery was not bad it must be something else. I got a jump and I brought it to my mechanic. He tested it and said the battery registered as bad. My mechanic even called John, at the Patchogue store for me, to argue on my behalf but they refused to honor the warranty. I had to buy a new battery. Do not trust them. They do not honor their warranty. Their testing only shows part of the problem but the real problem will not show up so that way they cheat the buyer. Unacceptable.

Great help at the counter! Had most of the parts I need to do my power steering rack and pinion job.Unfortunately the stores Stock and Inventory system needs to be updated.I called in two days in advance to verify my rack and pinion assembly was in the store, their computer said yes. Today I went to the store to buy my part, it was not found in the back room, and it was still listed as available in the computer?So, after leaving to pick up my part at a different store and location, I called back and placed an order for sway bar links. I was told that I would be able to pick them up tomorrow morning 😊.Like I said, I usually get the items that I need here, granted the store usually only stocks one of the items needed.

Worst experience ever 20 minutes before closing the workers went ti the back and never came out

Good service and usually parts are available.

Would rather buy from Advance Auto then autozone! Staff at Advance at least have some mechanical experience!!!

Good customer service

A very nice man helped me top off my oil. Thank you very much!

Sunday I went to the store with my machine on hes day off he told Gary he has an account there Gary said he didnt know him and was rude thank god for joe in Holbrook because of Gary I had to go to Holbrook 4 time I got brakes and rotors and calipers I just want you to know I drove by 4 other auto parts stores on the way because of gary I will never spend my money in a store that Gary work at I am sure I am not the only person thank for wasting me and my machines only day off ps the brakes were for my daughter

I love Advance and getting discounted auto parts by buying online and picking up in the store, but this is probably the worst location Ive been to. They NEVER have the order picked by the time I get there, even if I go the next day. The whole point of buying it online is so that its ready when I pick it up so I dont have to go looking for everything myself. Theres nothing more annoying than being asked what half of the items are and waiting for them to go find them. I honestly think I can pick all the items myself faster than they can. But hopefully that will change as new employees cycle through. For now Ill go to the Holbrook store for better service.

Tommy was a great help good service help me find everything I need to get job done

Great customer service at the Patchauge, NY site. Very helpful with their knowledge. Very friendly. Great customer service. I go back all the time because they answer all of my questions. :)

Always a pleasure to shop here. Tommy is great, he is an exemplary employee. He takes the time to make sure you get what you need.

Horrible service! Everyone was very rude! No respect ! No customer service! This store Desperately needs new management. And I had to give it one star to post this review.

They always have all the parts Im looking for and great service

They had what I needed in stock on more than 1 occasion. Works for me.

Sir Peter is the most knowledgeable guy around any questions ask for him by name

Manager Gary needs to find another job because he failed to give me my receipt for a new battery and starter with lifetime warranty.When I got home called the store and spoke to Gary who said he put my receipt in the starter box.I said no, its not in there, he then hung up on me.I immediately went back to the store to find that Gary had left for the day and found Steven an Army vet help me. He was amazed that the manager did that. He then proceeded to dig threw all the trash in the store and finally found my receipt. I needed that to return the cores for the battery and starter core.Thumbs up for Steven and big thumbs down to Gary.

I always have a great experience! Everyone is friendly and knowledgable.

Tim was very helpful and informative. Nice kid. Ive gone to Any Part, Napa, and AutoZone looking for a part I needed. He had it in stock and was very pleasent. 😀

Always have what I need. Prices are good, and never given me any problems with returns/refunds

Steve and Tommy were super helpful and friendly. Ill definitely be back for future purchases!

Its good.! Very busy@ the location.. Well stocked & friendly staff.

Ive been coming to this location time over time and I must say the service I get from this store is out of this world. I recently came in to get a new battery for my car and for some odd reason couldnt find it online . I was greeted with in seconds from Tayler. She went over and beyond for me not only did she find the battery I needed but check this out she even took the time to help me install it . I dont see other stores doing this . Because of her customer service skills I will now only try to deal with her. She is a great assest to the company keep up the good work !!!

Very helpful, professional, patient staff. As busy as they were in the store, they helped me replace the battery in my car, and it wasnt easy 😀😮👍

I prefer Napa but stock is usually limited. Started going to Advanced after I realized how crappy the service is at pepboys. Great selection and always great service. Also goid prices and even better if purchasing online and picking up at the local store.

Good prices and accommodating employees. And their online service just adds to the experience

Awesome place even when extremely busy they are fast and courteous to all customers

Pretty decent staff, the lighting is terrible but other than that its ok! I get whatever I need there. their discount program for vendors is really good

Tommy is hands down best employee they haveI will wait however long I have to in order to have him and him only help me. I will definitely be back

This place needs new staff. Everytime I get parts from this store they are wrong. When you have very little time to make repairs on your vehicle you count on getting the right parts to do the job. I go here because its the only store that says they have my part. Customer service is not their priority. Called 7 minutes before they close, told them they gave me the wrong and that I need to fix my truck for work and I could be there in 10 minutes. You would think since they gave me the wrong part that they would be willing to wait the extra 5 minutes to help me out so I dont lose any more money, but NO! They were unwilling to go the extra mile to satisfy a customer they already screwed. If you can find another store to goto do it. Ill be driving extra miles to my parts from no on.

Always helpful, 99% of time have my quality part, thanks

Got oil,filter for Corvette there, associate told me the special s which I purchased

Big selection and very nice store..

They sale use parts 3 times and i have to pay double for labor I ask the guy and he tell me the i have to eat the labor is nothing he can do for me i never go back to that store lost a lot a money no help

Nice, really helpful staff...good prices too!

Far better option then other auto shops

Oil deal was good except for the counter guy giving me the wrong filter picture this under truck and wrong filter not a happy guy !! Wont be back there anytime soon

Very big store, I ordered part online, came in and was helped immediately. Only problem like every where only one person at counter.

Helpful employees, good prices, large selection of items.

Only place I ever buy parts for my 87 Wrangler. The staff is always helpful & knowledgeable.

Very good at helping me with the problem on my car

This store is a joke. I placed an order online, they called me to tell me the order was ready and when I got there rushing because my babysitter had to leave they tell me my order wasnt ready and that they needed to pull it from the shelves. Previous times I shopped there it takes them a long time to get their stuff from the shelves. The counter person thought it was a joke I had to wait for him to get this parts. I cancelled the order and Im not shopping here again. Last, It takes them 24-48 hours to return your money to the credit card where it should be instantaneous. NEVER AGAIN.

Had the part in stock staff was helpful had a wait though

Great place to get auto parts

Complete waste of time ordering online, never once was order actually picked and ready. The benefits of online ordering is to bring their over priced items to same or slightly lower than other auto parts stores.

Great service and great people

Order part on 6/2/15 was suppose to be in on 6/9/15 never was order kept calling for 3 days after 6/9/15 manager could not track the part nor could call me. Had to get a refund 4 days later and part still not in

Great auto parts store.

Great staff very helpful

Very Helpful and Knowledgeable Staff!!!

Very helpful customer service

Poor service, long wait, I walked out didnt get taken care of after 30 minutes on line so I left, very rude workers

People seem to know what a car is at this store ha ha

Very nasty on the phone and than when I went to the store they were cursing and arguing amongst themselves so I went to autozone instead

Had the light bulb I needed and had a mail in rebate, which did come in after 4-6 weeks.

Knowledgeable

It was OK

Good help nice people

More often then not they have what i need in stock. My only complaint is they never pull the online orders before i arive. They always do it when i get there. Its a real inconvenience and defeats the purpose of online ordering.

They are berry, berry helpful. ☺☺☺☺☺

Basic autoparts, helpful

Very helpful

Great helpful place

Nice Customer service

Okay, staff not so helpful, limited inventory

Lotta stuff, friendly crew

Super helpful.

Good car parts

Great place

Nice people

Knowledgeable staff

Quick service

If. Need. Part. Its. The. Go. To. Place

Very helpful

Slow service

Cool

Good

Friendly staff

Love it

Prices are fair

So so.....

Okay

🏁🚙🔧

First Id like to say that I never write review on Google but this is an expection. I went there on 11/7/21 to purchase a spring compressor tool (W80559) that shows available on the advanced website. I went in and polity asked for a spring compressor tool. The employee (tall older white male) brings me a tool. I say Do you have a different one while showing him a picture of the exact tool with a part number. He looks at me up and down and says nope we dont have it. He never looked up the tool in the system nor when to check his stock. I then proceeded to the next closest advanced location and the employee there took one look at the tool that I showed him on my phone and got it for me. I asked him if he could check if the tool was in stock at the previous store and he said they had 2 in stock. As a man of color I can only think of one reason that I was treated this way. Im sure everyone knows. what I mean.

Excellent discounts