Bonifide is the best!Personable..honest...quality workmanship.I recommend Carmine and his crew to anyone in need of auto body repair.
They handled everything from dealing with the insurance company to scheduling a rental car. They were able to get my car done ahead of schedule and gave me back my car with a free wash. Everyone was professional and knowledgeable. Highly recommend this shop.
Bona Fide did a great job on my Wifes car after an accident. They led me through the process and were up front about everything involved. Everyone there is a pleasure to deal with. You can tell they take immense pride in their work. Thanks guys!
I love the guys over there. The customer service was beyond excellent. They are very friendly guys who went over and beyond to help me out. Definitely will be using them for future repairs. I would highly recommend everyone I know to go there. They are the best. Thank you bona-fide for everything
Great work, no guess work everything was up front with no surprises.So happy with this experience. I caused the damage and they made it disappear, now it’s just a memory.Nice friendly family business, refreshing! I will definitely recommend them to anyone in need of their service.Thank you so much
Once again Carmine came through and exceeded my expectations of the work he preformed on the repair work on the rim of my Infinity QX 50. I had a scratch on my rim that was noticeable to me and Carmine was able to bring the rim back to showroom quality. I would like to give my thanks to both Carmine and Denise. I highly recommend Bonafide. 5 Stars!
Professional, friendly, and great craftsmanship. I brought my car here for a repair after an accident and could not be happier with the results. This family run business removed all dents and scratches from the incident, and matched the paint to where you would never know my car was hit. On top of this, they hand washed my car and returned it in better condition than I dropped it off in. 100% recommend this auto shop and will continue to support their efforts.
Tremendous customer service and excellent craftsmanship. The staff was incredibly attentive and thoughtful, they went out of their way to make the repair process simple. Vehicle was repaired quickly and looks new, the inside was cleaned and spotless.Hopefully wont have to recommend someone for a repair like mine, stay safe and know that Bona Fide in Patchogue has the best service and has your back.
I brought my car here because of the good reviews online and i spoke with a man named carmine who could have not been more disinterested and disengaging than need be. I was dealing with an insurance issue and he treated me so calously. I guess he didnt like dealing with insurance companies through accidents. All I needed was an estimation on the car. But he was extremely rude and talking to me like I didnt understand anything. But most of all there was an uneasiness of a lot of passive aggressiveness. I wouldnt recommend this place if you want to feel like youre taken care of and your issues are important especially if youre a nice person who likes the conversate with the business thats supposed to take care of them.
Great people!! They actually did paint work & detailing on my motorcycle. I couldnt have asked for better service & quality!
I brought my 2019 GMC Sierra 1500 to Bona Fide, and from the start I felt like I brought my truck to the right place. I spoke with Carmine on the phone and he made me feel like I was talking to an old friend. I brought my truck to the shop and when I dropped it off I was told I can come see the truck whenever I wanted to, to check in the progress. One day I stopped by and Carmine explained everything that they were doing to my truck and I saw the work that has been done with it. When I came back to get my truck it looked like nothing happened. The paint matching was spot on. They take all the right steps and don’t cut corners with their work. I wouldn’t pick any other spot to get work done to my truck.
Amazing work from Talented Body work Professionals
Bona fide collision is the staple of the industry in the Suffolk county area for 50 years.a family run shop treating all types of damaged vehicles like their own.on time turn around,high quality repairs.let them put your damaged vehicle back to pre accident condition.restoration work and custom painting is also available here.i highly recommend bonafide auto
Couldn’t have asked for better work done on my Maxima. My car was side swiped in a parking lot and after bringing it to Carmine, Pat and Pat Jr I got it back in immaculate condition! They truly are the best! Great family run business! Very professional yet so down to earth! I cannot thank you guys enough for such amazing work and fast service! Highly, Highly highly recommend!
Three generations of professionals taking care of their customers. Carmine ordered my parts then gave me a call when they came in. Dropped my tuck off Tuesday morning and got it back Friday afternoon and it looks great!
Paid them in full with CASH and they still screw you over for body work. Don’t trust them. I’ll be sure to tell people NOT to go there.
Carmine is a professional and a great guy. The finished product was done beautifully. Excellent work. Bona Fide is an A+ auto body shop.
When looking for a collision repair company, I researched and read all of reviews. I was impressed with the reviews about Bonafide and decided I would bring my car to them. I was pleasantly surprised that not only were the reviews spot on but that they totally exceeded my expectations! I learned that they have been in business for over 50 years and that it is a family run business. I met the owner Carmine, his son and grandson. What a breath of fresh air to see that the true values of family and excellent customer care still exists. They maintain a professional yet friendly atmosphere when you speak to them on the phone and when you are there in person. They made me feel comfortable and treated me like a family member and longtime friend. Carmine explained everything that needed to be done in order to repair my vehicle. There were no hidden costs and he was very upfront about getting the work done and how long it would take. I was impressed with the quick turnaround time it actually took. I can’t say enough good things about my experience with Bonafide Collision. I would HIGHLY recommend them for any of your car needs.
Wonderful service and great detail ! The staff is excellent, passionate and honest people! Darlene helped connect car rental services while our car was serviced! We have a Honda Accord sedan and Carmine and staff matched pearl paint perfectly !! I had rear end collision and staff fixed bumper and tail light! It was quick easy and painless!’ Bona-Fide collision is the place to go ! Great professional team there to make things easier !!! Thank you Bona-Fide !
Bona Fide auto is by far the best. From their guidance with insurances to the completion of the job was just extraordinary. They made what is a stressful time an easy process. The pride in their work is second to none. Your car will not leave the shop unless it is 100%. Thank you to everyone at Bona Fide Auto for giving me my baby back.
I cant stress enough how trustworthy, honest and professional everyone is at Bonafide. It sounds cliche but you actually feel like theyre treating you like a family member when you walk in. I will never go anywhere else and everyone I recommend them to says the same thing. Do yourself a favor and make the hassle of fixing your car or getting custom work done as easy as possible!
Carmine, Patrick, and their crew are as good as it gets! I was hit in a parking lot a few weeks back and was completely dreading the process of getting my SUV fixed. Bona Fide immediately put me at ease. They went above and beyond to ensure that I wasnt spending half my day on the phone with insurance companies and the rental car company. I couldnt be happier with the whole process. I just picked up my car today and all I can say is WOW!.. my car looks brand new. Beautiful work by really good/talented people! In the event that you need work done, do yourself a favor and call Bona Fide.
I was referred to these guys from an industry professional. Not only did they exceed my expectations but finished the work ahead of schedule with perfection. Everyone I dealt with here made you feel at home, but yet professionalism and production were never compromised. You will not hear much bad about these guys. Thanks to the crew .Very Pleased.
Quality Service - fastProfessional and experiencedDid a beautiful job on my car!
Amazing experience from this family owned and operated business. Friendly staff did all the work for me and made an unfortunate situation easy and stress free. My car came out beautiful, better then new! I recommended my family to use Bona Fide as well and they were equally as impressed. My Dads Lexus has a pearl finish and you would never know it was hit - a perfect match. Two of my friends brought their cars there and said they would never go anywhere else!
Thank you for being so helpful, comforting, reassuring during my stressful car accident experience. So sympathetic and caring. My jeep is beautiful again. Just like new. I would definitely recommend you to family and friends. Thank you Carmine and Darlene and the mechanics for giving me my jeep back good as new. Thank you to Steve at Goodyear in Patchogue for this awesome recommendation. You have been wonderful as well. Best wishes to all. Marilyn Nye.
I cant say enough amazing things about this place. Pat takes pride in his business & is so passionate about the work and service he provides. He treats every car like its his own.I had TWO of my cars in his shop at the same time. The shop was professional, and the staff was warm and friendly like family. They kept in touch with me to update me on the progress of my vehicles, and when I received them back they honestly looked better than prior to my accidents.I will use Bona Fide Auto for every and any accident or issue i have. I cant thank them enough for making a stressful event a smooth and easy one.Thanks so much!
I recommend Bona Fide they did an excellent job on my car 😊☀️
Car accidents turn our lives upside down. The people at Bona Fide make this difficult process so much easier. They really take care of their customers. If you ever need any body work on your car there is no better place to get service. I will never go anywhere else. The work is amazing and the people are even better. Thanks to the Bona Fide family for treating us like family.
My car is perfect now. It was perfectly at affordable prices. These people are honest. 5 stars.
Excellent customer service and professional job! After a car accident its difficult to feel good, but Carmine and Darlene were so helpful that I could leave the shop with peace of mind that my car would be repaired. They also assisted me with my car rental and made the whole process easy. I would highly recommend them for their professionalism in all areas of service!
Theres something about going to a shop that can be intimating especially if youre not knowledgeable. Its even more scary when its the first time youve been in an accident at no fault and you have to go through this ridiculous process to get your car fixed. They made this process so easy, smooth with no intimadation. All the employees are welcoming and understanding. They walked with me step by step on what I needed to do and what they were going to fix. They took care of my rental car as well. Their skill is beyond impressive. You cannot tell that my car was ever in an accident. If I could post before and after pictures, I would!! It was truly a pleasure.
No one likes the idea of having to go to a body-shop. But my experience with the guys at Bona Fide Auto Collision was exceptional. Their professionalism, attention to detail and personalities took a bad situation and made it great. Their quality is second to none - and they did a great job. Highly recommended!
They did a wonderful job on my car. Fast and reliable and honest.
In the process of finding an auto body shop to repair some small damage on my leased car I stopped at several places in the area. Bonafide by far had the cleanest shop and the friendliest staff. They were happy to walk me into the actual shop to show work in progress and I was definitely impressed by the body work and custom paint jobs in progress. They had some high end cars, motorcycles as well as regular cars like mine.
We unfortunately got hit while our car was parked. Bonafide not only walked us through the entire insurance process each step of the way but made our car look amazing again! I will forever be grateful and recommend this shop to EVERYONE I know.
Big shout out to Carmine and his awesome staff for doing a great job repairing my Kia Soul. Finished product is better than I thought possible. From start to finish, their team put my mind at ease about the whole process. Bona Fide offers outstanding customer service, best quality work and knowledge, honesty and compassion. I wouldnt bring my car anywhere else!
They were fantastic! Everyone there was SO friendly, honest and professional. Bona Fides magic touch has made our daughters car look better than ever! For all my collision needs, Im going to Bona Fide!
Bona Fide auto body completed my car in the time promised, the car was clean and the job was excellent. I love the work and the staff, everyone was nice and polite, helpful and kept me up to date on the work being done. I would highly recommend Bona Fide for any and all body work needed.If I ever need work done again, I know where I am going....
Fast and professional
Im so glad that my car repairs were handled by the Bona Fide crew; after the accident, they made everything simple and easy during a tough time, and they got me back behind the wheel asap! Thanks so much Bona Fide!! You guys are the BEST!!!
I highly recommend Bona Fide. Pat and Carmine are professional and friendly. My car was ready when I needed it and they did a great job. Pat is a perfectionist and went out of his way to make sure I was happy.
The name speaks for itself close to 50 years of Quality work thats always guaranteed
Perhaps the best. Staff is courteous, professional and skilled. We used them twice and were very pleased.
Extremely happy with the work they did my truck was hit i brong it to them and happy i did my truck looked like a brand new truck didnt belive it was mine i highly recommend this shop to everyone if u need body work done im only gonna be going here for now on and im refering firends as well to just lost for words how good my truck looks thank u so much to the owner and his team on the best work they do.
Best auto body shop around. My car was sideswiped front to back & tore off the mirror and destroyed the gas cap door. What a mess!Only 4 days later...and the car is SHOWROOM, like it never was hit. I was amazed. I used this shop twice, and they even had recalled that pervious episode a year later in detail, and had all the color info on file, on computer.Carmine runs the family owned business....and they all are very nice, accomadating, and fun to chat with.The best. Makes getting your car repaired a nice experience hands down!
I had The Misfortune of getting in a car accident and I was upset because the car is leased... When I went to Bonafide they made the process very easy for me and I returned it with no questions asked... They even touched it up and detailed some of the areas around where it was hit... I highly recommend Bonafide Auto Collision for all your Collision needs
Excellent repair facility, great customer service, they make a complicated situation very simple and take care of every detail for you
Had a bad collision with my 2013 328 is bmw thought for sure it would never look the same . Friends told me to use theses guys unbelievable workmanship carmine said don’t worry and he was one hundred present great guys to deal with clean shop
Picking a body shop after an accident can be difficult and nerve wracking. After doing research, I chose to go to Bonafide and I am so glad I did!! Carmine is honest, very kind, and they did a great job making my car look brand new again.I am a pain in the neck customer, but they went above and beyond to make me happy. Im so grateful for their kindness, especially after such a stressful ordeal that accidents can be. I felt so much better knowing I could trust them.Thanks so much Bonafide!! Im hoping I wont have to return anytime soon, but if I do, Ill definitely be going to them again.
Pretty disorganized place. I tried to give them a chance but the secretary was very confusing. I received different advice each time I talked to her. I almost used them but didnt because she told me it was so difficult to work with insurance with my circumstances. Went somewhere else and they were able to make it work without a problem.
Bonafide and their staff demonstrated top-notch customer service from the moment I contacted them. The office managerial staff were knowledgable and helpful in contacting the insurance company to assure the repair went smoothly. The length of the repair was true to what I was informed of from the beginning, and they delivered on their service. The workmanship and quality of the parts used matched what was demonstrated in the front office, and even exceeded my expectations for quality. I would HIGHLY suggest Bonafide as a premier auto collision repair service.
I was rear ended at a stop light in early September. Took my 2017 Rav 4 to Bonifide for repair! They were wonderful! They told me not to worry about anything :) EVERYONE I came in contact with at Bonifide, was very pleasant and friendly . Just got my car back today, and is as if the accident never happened they even washed my car and cleaned the inside!!! Thank you Carmine, Darlene and the rest of the employees at Bonifide Auto!❤
Bonafide Auto Collision and paint !!!! They the best of the best.... !!!! Had my bumper painted at another shop did not match the paint correctly... had an accident took it to bonafide same day they put my bumper in and matched the paint exactly to my car !!!! They AWESOME!!!!! THEY THE BEST !!!!!!!! Thank you bonafide!!!!! You guys are the best !!!!! And Darlene front desk she awesome too !!!!👏👏👏👍👍👍😁
The customer service was horrible. The gentleman on the phone was rushing me to get off the phone without listening to any questions. Just providing you with the address.
Great autobody shop, friendly and professional service. my truck came out perfect, couldnt even tell it was in an accident. thanks again bona fide!
They were very helpful and caring . I highly recommended them. Thank you Bona Fide
Bonafide collision has been in business in the area for over 50 years.family owned and operated so you know they care..3 generations here...customer safety is first and foremost.quality repairs and customer service impeccable.state of the art global refinishing spray booth waterborne paint system to keep up with factory finishes..I wouldnt go anywhere else
I was not very pleased with a few of the employees approach years ago rude and they try to rip you off perhaps since they improve the their name and reputation.
Ok