I never imagined a vehicle purchase experience like this experience. Dave Koehne and Velde Ford are top notch! Dave is so personable, he immediately greeted us when we arrived in the parking lot, and answered all of our questions during our visit. The offer process exceeded our expectations, so we didnt feel we had to haggle on the purchase price, and accepted it on the spot. We traveled 45 minutes to this dealership, it was well worth the drive!

I love velde they are the best dealership! Great people and service department is top notch. Helped me get the truck I wanted.

Excellent, expeditious, friendly service. Honest people. Fully explained every service and charge. Answered every question satisfactorily. Will recommend them to friends and family. ( and Im hard to please let alone impress)

Today, we were refused service in an emergency situation. Traveling from another city (and explaining we were just driving through) we were caught in a sudden storm. Our windshield wipers had suddenly stopped working. No one would service us! My 80 year old dad said he couldn’t believe they wouldn’t take care of a traveler. Not cool!! We stopped just down the road at Mid-Illini Auto Center. They are looking at our FORD truck right now. I am sitting in Mid-Illini’s comfortable waiting room writing this review.

Wow where to start?! Best customer service Ive had at a dealership! From the internet team to all the salesman! Chris Cochran was my salesman and what a great one he is!! I recommend Chris! Very helpful, considerate, and will go all out to help get a deal done Thanks to Chris, Steve, and all the velde team I got a new truck and my soon to be 16yr old daughter a car!Thanks again you guys! You are rockstars!!👍🤘

Very good customer service. Nice waiting area.

Thanks Nick for making sure my A.C. was working! You guys are awesome!!!

Rob DeBoer was great and made the process seamless for us! Everyone we talked to was friendly and warm, congratulating us on our car as we finished financing. Finally Rob took a picture of me with our car (my SO chose to take the pic) which made me feel like the whole process was about finding the right car for our needs and celebrating that. If you want a car dealership that treats you right, go to Velde Ford!

All of their sales men are very friendly and helpful especially our salesman Mike Closed we got a great deal . Thank You so much

I bought a Fusion from Dave Koehne. He guided me through the process, answered all my questions, and was very helpful.

Need a car Rob DeBoer is your guy

I have dealt with Velde for a long long time. I trust my salesman and that is why i always return. The problem some time ago my grandson got his first truck. After two weeks it wasnt working. I know it was used but my son in law offered to bring it back and get something better. Salesman did the best he could on the situation but owner wouldnt do anything. So i was disappointed in this but i still keep coming back. Came lately to get my oil changed. NOT ONE PERSON HAD A MASK ON. I am high risk so i was upset with this. Wrote. a letter and was told the majority of customers prefer no masks. I would like to take that survey. I need more car work done but unfortunately wont b going back. Heard same complaint at Velde GMC. Also Gary Horn was the greatest service dept staff. Sorry he is no longer there.

I seen Ford Flex for sale on-line at Veldes in Pekin, I went their last Saturday. Mark the Salesman said someone drove it home for the weekend( or they test drove it for the weekend). Tonight I went to the dealership tonight, Mark said they drove it home again. Mark is mistaken, there was no appointment set for Monday.

I bought a used 2007 Cadillac dts and could not happier with the car. Rob Shults first showed me the Cadillac and then after looking at a couple different cars including another car they had, I decided i wanted the Cadillac and worked with Rob and got it for the price I wanted to pay. Great car and price.

Hands down, the best experience Ive ever had at a car dealership. Fast, professional, no pressure. My salesman, Rob, was awesome. Thank you Velde Ford for the experience. If you have what I want next time Im looking, Ill be back.

We had a wonderful car buying experience at Velde Ford. Worked with Dave Koehne he worked very hard to put a deal together for Gabby our Daughter. Best price and trade in hands down!!!! Will buy again. Stevan

Does great service and very good selection of new and used cars and friendly service from the salesmen

I had a vehicle repaired at the Velde Ford Auto body shop. Matt is an amazing professional who goes above and beyond to ensure the work is done correctly and in a timely manner. I highly recommend Velde Auto Body!

Mark Walka went out of his way above and beyond to sell Kevin Reader a truck today was a good experience. Kevin will get a new Blue Ford Truck it will be here Wednesday.

Very friendly staff that made the purchase process simple and enjoyable. My experience with their service team has been great as well. Highly recommend!

In 2017, I had been to a few different dealerships and they all told me that I couldnt get approved for a loan even with a co-signer due to how much I owed on my trade. Thoroughly frustrated I had decided to just run the car that I had tried to trade, till it died. But then one day I randomly stopped at Velde to see what they had or what they could do for me to get me out of my old, rundown and unreliable car. When I walked in, I was greeted by Rich Walker and I told him my 3 requirements which were 1. Low Miles 2. Good Gas Mileage 3. Low Payment. The first car he showed me was a 2014 Fusion with over 100,000 miles on it so I was frustrated and felt like I was being played yet again, so I left. A couple weeks later Rich texted me and said that he thought he had a few vehicles that I would be interested in, I replied that I wasnt going to trade at that time because of not being able to get my inequity down on my trade. He replied and said that he would work on something for me and then came back with a deal that I couldnt say no to! He even gave me $1,200 more than my trade was worth in order to get me into something better. I greatly appreciated how he went above and beyond to take care of me and to get me something better than what I had. My mom and I both said that we felt that because I was around the same age as his son that he took me under his wing especially since I didnt walk in there and be like Put me in the mustang. I have been a loyal customer of Velde ever since and will continue to be!! Their customer service and how they treat their customers is their top priority!! Tim (the owner) and all of his staff work hard to make their customers happy and it shows! Thank you Velde for your spectacular service!!

We needed a low priced, dependable used vehicle and were looking for a needle in a haystack. Chris Cochran at Velde Ford really came through for us. He treated us like we were buying a fleet of new vehicles. Everything from finding the right vehicle to the test drive through final purchase was smooth and stress free. Chris is as warm and friendly of a salesman as you could ever hope to meet. He is very knowledgeable and has the resources to make car buying smooth and trouble free. We would recommend Chris to anyone thinking about purchasing a vehicle. You wont be disappointed.

I dropped my van off for a tune-up and oil change the day after Labor Day. $3500 and 9 weeks later they told me that my engine was shot. I took it to another Ford dealer, and they went over everything that Velde had done. It cost me another $2500 for them to repair the mess Velde had made. They told me that I could take it back to Velde and the work would be covered under warranty. You couldnt pay me to go back to Velde. I just wish that I wouldnt have trusted Velde so much. I should have taken it for a second opinion before letting them do a timing chain job on my van. Incidentally, when the other dealership redid the timing chain, they found broken parts and several missing bolts.

Working with Chris was absolutely the best experience i’ve had at a dealership. I went in not knowing what vehicle i wanted to buy and I ended up test driving at least 5. He let me keep one over the weekend, and it ended up not being the one i wanted. I went back and purchased a totally different car and it was super easy! Definitely recommend working with him if you’re wanting to get into a new vehicle!

Great place to shop for vehicles. Customer friendly. If shopping for a Ford definitely try them out.

Steve Yerbic is a stand up guy! 5/5 best experience my wife and I have had purchasing a vehicle and it was all because of him!My wife was in a non-life threatening car accident that totaled her car. This obviously took us by surprise and we dreaded looking for another vehicle because of our past experiences with dealerships. Most dealerships are very pushy, make you feel uncomfortable or try to swindle you into a purchase you don’t want to make. When you politely say no thanks it makes them push even more. We both have had very negative experiences in the past. HOWEVER, after a week of constant searching and speaking with salesmen from all over central Illinois, we made the decision to purchase from Velde. Steve was not only understanding, professional and generous, he was a straight shooter. His patience and willingness to help us with our purchase was what made him stand out from the crowd of hungry salesman. From start to finish our experience was 100% painless and relaxed.We highly recommend Velde Ford and Steve Yerbic. We will be back to buy our next vehicle from him because of the fantastic service provided by everyone involved with our recent purchase.If you’re reading this, Steve, we absolutely love our 2014 Ford Fusion SE and we appreciate you more than you know! Your Christmas card is on the way, our friend. :)

We really like coming back to Chris for our Ford cars and trucks. We have been buying here for years and will continue. Great place, Great people. Thanks again, Tom

Had a great experience at Veldes. I worked with Dave Koehne on finding me a used F150. I had a pretty extensive list of needs, and of course a tight budget.Dave kept looking, sending me a number of possibles before we hit on the one. He was straight forward and honest, making the whole process very enjoyable. Tim Sauers also stopped by to say hi and make sure everything was going smoothly. I cant remember the name of the woman who walked me through all the paperwork, but in my 45 years of car buying, I have never had a smoother, quicker process.My sincere thanks to Dave. It is obvious why he has been the top salesman at Velde Ford for so many years.Tim has put together a top notch team!I would highly recommend this dealership and Dave.

I love Velde Ford! I would absolutely recommend this dealership. They have an extremely friendly and service-oriented sales team. I have worked specifically with Chris Cochran in the past and found him to be thoughtful, considerate and so helpful throughout the process. He went above and beyond to understand our needs and to continue to work with us until we found the perfect solution. When its time to buy our next car, we will definitely be giving Chris a call! If you are looking to buy a new or used vehicle, this is definitely the place to go -

Bob manager of garage was awesome and made my day perfect. I stopped there cause my front end was making grinding sound. When got back in car stop but still took out to see if it really quit and got back found piece of limb. Thanks so much for helping me in a pinch Bob.

Very nice, they provided me a ride to the store and back while I waited for recalls to get fixed on my car. After they fixed my car they washed it for me as well

Great service ! Very nice people !

5 stars FOR SURE!!! Always a pleasant experience when purchasing from Velde Ford! Ive known the Saurs family for a long time...Scott is just awesome!! Rob DeBoer is who we have dealt with in the past & who helped with my recent purchase. He is so easy to talk to & goes the extra mile to make sure you are taken care of. Steve in Finance is awesome as well & makes the experience a pleasant one! Can not thank this team enough!!! :)

MY EXPERIENCE WITH VELDE WAS AMAZING! Rob DeBoer,Steve knight and Tim Saurs all made our latest purchase of a Ford Explorer painless,simple and fast. I contacted Rob told him exactly what I wanted than they worked around my work schedule all while getting all the paperwork together for my arrival at the store to finish the deal. I tell ya Velde Ford is the place to go to buy your next car or to get your current car serviced! Great people and great service! Many thanks guys!!

I was passing through Pekin and got a flat tire. Velde was able to get my car in a put 4 new tires on it with no notice at 3 oclock in the afternoon. Great customer service!

Vern was an amazing salesman. He treated my daughter with great respect even though shes only 18 and this was her first adult purchase. Great experience!!

Do not waste your time trying to get service out of these people, it’s a total waste. Every time I’ve been here, the answer is always NO!I bought a $37,000 van from here, close to home so service would be “easy”, yeah, right. They refuse to take 10 minutes out of their day to look to see if my van is even safe to drive! Never again! I buy a new van every 2-3 years, guess where I won’t be buying from again?

Always friendly fast service.

It was an awesome experience! very friendly staff and help a lot! We where helped by Chris Cochran. He sold us a 2011 F-150, and to say the least we are not disappointed. Very helpful man, i would recommend him to anyone looking for a great salesperson!

Have them go hook up my sync again for my phone thank you so much Velde Ford

Randy Seward was very helpful and wonderful through the car buying process. He made it very easy and simple to find the best car for our needs. The experience was much better than expected! I would recommend him to everyone I know!

Excellent! The folks at Velde really took care of my wife and I as we were looking for our next vehicle. They were able to meet both our trade-in and new car cost expectations, all while having amazingly good customer service. We will definitely return there for our next vehicle!

Mike brenkmen was rude to me didnt even give me the chance to get out of my before he told me there was nothing he could do for me. I have bought at least six vehicles from them and have never been more embarrassed in my life. It was a huge waste of my time and I will not be going back. Thanks VeldeFord you will never have my business again. I will not put a good word to people I know looking for a new or used car on this place ever again....

I bought a car here 6 years ago and it was such an easy and pleasant experience. The service and the car were great quality! I have since then moved out of state and was recently in the market for a 4WD SUV. While shopping at local dealers in Grand rapids MI, all of them were missing something, something I had experienced 6 years ago, quality, care, and customer service. I ended up coming back to Pekin illinois to make yet another awesome purchase from a good dealership! So happy to be an out of state customer! They were knowledgeable and helpful with the process. I love my new to me 2017 Ford Explorer!

Velde Ford showed me so much respect when maintenancing my Fiesta. I did not feel like the dumb woman when asking questions about the average miles per gallon and the missing part on my wiper. Questions were answered intelligently and missing parts were ordered. In the past, that level of respect has not always been given at other dealerships.

The customer service was absolutely phenomenal. Id looked around at other dealerships and had troubles with the payment options and such, but at Velde, they worked with owners and banks to get everything down within my price range. My sales rep, Jeff did a wonderful job helping me choose which car was best for me as far as mileage, appearance and price goes. Thank you! I appreciate all of the help.

Great people !!! Helped me out in a pinch.when I needed air in my tires.

Best dealership ever! I contacted Stacie, whom was very nice and helpful, she then set me up with a test drive and Mike Closen. Mike is awesome, he made me feel like I was buying a vehicle from a friend, he had even put air fresheners Im the vehicle when I came to pick it up :-). From start to finish my experience with Velde was amazing. Mike has even been there after the sale when I had questions.

I went here to talk to the GM about the situation that had happened with our like a daughter that I had been dealing with,and thought he should be made aware of. I met with Tim. He was sympathetic, and understood where I was coming from . He apologized for the way I was treated and made the wrong right. I thank Tim Saurs for his time and for stepping up to the plate.

Great service as always!

Got a good deal on a 2019 Escape! Ask for Mike Closen

Took my 2018 F-150 that had 6,000 miles on it for an oil leak. They said they needed to order an oil pan to fix the leak. Waited a month and heard nothing out of them so finally called them to find out they had the pan but couldnt tell me how long they have had it. Scheduled an appointment for first thing on a Tuesday morning and they didnt get to it so they told me it would be done Wednesday. I finally called late Wednesday evening to find out they didnt get to it again and the one mechanic they had to do this job was off the rest of the week and the following week so Id have to reschedule again around my work schedule. Dont recommend buying a vehicle from any Velde if you intend on getting it serviced by them because, Ive had horrible experiences with Velde Buick GMC right next door as well.

THEY HAVE SOME NICE CARS OR WHATEVER KIND OF VEHICLE THAT YOU OR YOUR FAMILY NEEDS VERY NICE!

Any time I need help, they are always there. Chris Cochran is so helpful.

We got out 2nd SUV here and both times were treated great and feel like we got a good deal. It was a good buying experience. Mike Closen was awesome to work with on the sale.

Dave Kohne is awesome!

You need a car Velde Ford is the place to go. Besides a great selection of cars and trucks to choose from, they also have the best staff and service in Central Illinois. Dave Koehne definitely deserves to be called Salesman of the Year. Dave is friendly,insightful and personable. Dave made my experience very pleasant, comfortable and fun. The choice to purchase was always under my control. No pressure to buy. Rich in the finacing department made the loan process easy and non-confusing. Great experience.

One of the best places I have ever bought a vehicle at, they were willing to go the extra mile for me!

Clowns. They have a just ok sales staff and service after the sale is by far the worst I have ever come across! They dont mind you dropping off your car for service. They just wont fix anything. Pass on this steelership. . . .Drive on to another Ford place.

Great experience. Mark was a pleasure to work with.

We have always been happy with Randy Seward as our sales person at Veldes. We have always bought our cars here and will continue to do so in the future. Everyone there is so friendly and willing to go the extra mile to find the perfect car that you want. They even went out of state to go get the exact Ford Edge Eco boost that I wanted. I knew the options and colors that I wanted and they did find it for me....I am a happy customer and will go back there for my next new car.Thank you Randy and the Velde Team!!

The woman at the front desk was very rude to me. Everytime Im with my parents they are nice but when Im by myself theyre rude. Weve bought 5 vehicles from Velde in Pekin and theres a very nice guy we always buy from but a significant amount of the staff is rude. I also have called since November about an airbag recall to set up an appointment and waited about 2 weeks for a call back to set up an appointment because they were, full. Well after 2 weeks no call and my transmission went out. Called again and they finally ordered the parts about mid December and they told me theyd call me when the airbags got in and set up an appointment. Well, It had slipped my mind for a while that they were suppose to call with an appointment because I still had a spare vehicle. Well about mid February I got another service recall letter in the the mail for the recall and remembered. I called and told them and was waiting for a call back. So I called again and explained at this point my transmission was out and they informed me they had the parts for my airbag for awhile. I told them Id call once my transmission was fixed, which arent cheap so I had to get some money. So, about mid march my car was fixed and I called about the airbag recall and was told Id recieve a call about an appointment date setup. Didnt get a call and it slipped my mind once again because I had a vehicle. Skip to mid April my mom asked me if I ever got it fixed and I completely forgot and called and asked about the appointment. They said tbey werw busy and someone would call me back with an appointment. 2 weeks went by no call so I called and finally got one set up for May 6th at 1 pm. Well I got there and spoke to a very rude woman at the cashier area. I had asked about rental vehicles each time Ive called because its a 2 and a half hour process I was told on the phone. Well I was told, Since your car wont be here for 3 hours or more a rental vehicle can not be provided. Then I brought it up again probably the third time I called but this time I was told, We dont have rental vehicles. Then when I called mid april to set up and appointment I brought it up again and the male on the phone said, You have to qsk for a rental vehicle a month in advance. Mind you Ive been calling since late November. And I EXPLAINED EACH AND EVERY TIME THAT ON MY RECALL PAPERS IT SAYS, A RENTAL VEHICLE WILL BE PROVIDED. Well today I came to velde and spoke to the rude woman at the cashier area and asked about rental vehicles and she told me, You have to be 21 to apply for a rental vehicle unless your name is on the car or youre the primary driver. Well Im the primary driver on my vehicle and still didnt get a rental. So, I was stuck waiting for about an hour plus some and couldnt even get my words out half the time I tried to speak to the woman at the cashier area. My family and I know alot of people who work here and theyve had our buisness for years. Never in my life expected such poor service...I gave 2 stars because of the poor service but also because we have been with them for years and I am greatful for a lot of things theyve provided. But today I had the worst experience here. Little edit I forgot to add one time I came here to order a wheel well cover thing for my car and the guy I spoke to talked to me like I was an actual idiot and ended up ordering the part but ordered it for the wrong side of my vehicle, even tho he came out to the parking lot and looked at my vehicle.Update its been almost 2 years since this review & ive never gone back nor has anyone else in my family. Best decision ive made.

We just purchased a used 2013 Ford E350 to fit our family of 9. The staff at Velde was remarkable! Not pushy at all and they really worked to make the trade and purchase work well for us and them! Weve bought a lot of vehicles over the years and I wont ever look anywhere else till Ive checked with them first now! Our salesman was Jeff Witherspoon and would recommend him to anyone! He was genuinely friendly and trying to do what we needed done. So many places weve been to its taken forever to get all the numbers figured and paperwork processed. They gave us our final figures, we all went to lunch while we decided, and when we all met back there, they got the paperwork ready and we signed in a very short period of time! No waiting and wondering what was taking so long! We honestly enjoyed the process for a change! Well be back for any of our vehicle needs!!

Worst place ever!! Old man behind the counter in service is rude and doesnt care about the customers. He only cares about spending your money. Dont ask to speak to the tech because he will roll his eyes and act like youre dumb. He never makes eye contact and always talks down to you. They didnt know what the hell they were doing.

Good experience from the time I walked through the door for test drive of my chevy camaro. This dealer had exactly the car i wanted and gave me a fair price. Ask for Randy Seward. He was very helpful and had answers to all my questions. Would definitely recommend this dealership.

They were so friendly, knew what inventory was what and had such good vibes. Recommend them highly. Ask for Randy!!

Mark helped my daughter and me get her first car and begin to establish her credit.

Friendly and attentive to my needs. Rob DeBore was super to work with and would recommend this combo of Rob and Velde

Horrible service. Service department left 3 of us to fend for ourselves with broken down car. Made no attempt to offer any assistance to help us get home. They were not helpful at all.

Asked for several things to be done to my truck. I dropped my truck off on the 7th of December and didnt get to working on it till Wednesday afternoon the next week. I made several calls to check the status of my truck. I was told they would be getting it done before they went on Christmas break. I call again and they said the reason they where taking their time was because they thought I was going to make payments on my truck work. So they said it would be done Wednesday the 26th when they got back. Nope truck still wasnt done. Later around noon they called and said it was complete. I arrive to pick it up and one of the things I asked to be done was an alignment, it wasnt done. I called they said they could get me in at 330pm I wait and finally when I drop off my truck its pouring coolant out. Note when I dropped my truck off it wasnt leaking anything. I ask them about this and they acted stupid like they had no idea how this happen. So I get my alignment and pick up my truck they let ms know that there is a hole in my radiator. I explained to them that when I turned over my truck to them it wasnt leaking and I even have video proving it. They suggested I get it repaired but I would have to take off even more time at work. Overall my experience there was horrible. The guy i was working with forgot several things I wanted done, the mechanic put a hole in my radiator, and it cost me a huge amount of time off work. I will never bring my truck here again. The only reason it gets 2 stars is because the guy working in parts helped me out and some of the things I asked for got completed.

I drove to Velde Ford from Detroit last week to purchase a used Ford Edge -- they had exactly what I was looking for in stock. Mark Walka and Lynzie Gruden were both great to work with. This was by far the fastest and easiest vehicle purchase Ive made. Great price, great service, great overall experience.

Had my oil change and transmission service done on 3/1/19. I knew the trans. service was gonna be 189.00 but didnt ask what the oil change was gonna be cuz Id never paid more than 60 here before. They handed me th bill an oil change ended up being 125.00. They discounted it to 90 after i voiced my problem with that. I dealt with a dealer manager about the issue and he said they were paying 15.00 a quart at napa for valvoline. Thats why the bill was so high. Well first off the service writer told me they had valvoline on hand for my vehicle. Secondly they used the wrong type of valvoline for my vehicle. Thirdly if they are getting it from napa in bulk for 15 a quart they are completely business stupid. Ya can get the same thing from walmart for under 7 bucks a quart. You would think they would take care of their customers by passing along the best prices for service an service related products. I can get the same oil change done for 60 bucks anywhere else. Needless to say Velde Ford has lost a valued customer for life considering Ive bought two trucks there an had all my service work done on them there. I was gonna buy a new mustang there but someone else will get to sell me my new Shelby GT500 Mustang now. Not sure if ya will see this or not but in response to your reply i guess i should have been more specific about my request for oil. I use valvoline 5W-20 synthetic blend not durablend. Wal-Mart does carry it an it only costs 60 bucks for the oil change with that oil. Personally i feel that if youre spending napas 14 plus per quart for oil as a smart business move ya should question that cost cuz thats outrageous for oil.

Great Service, Great Staff, Go see Dave

Thank you guys for getting me into a 2015 Ford escape I love the car and the price

We just bought a used vehicle from Veldes. We had a great experience! Bill Miller was great to work with and we got a good deal! Thanks Bill!

Very nice and informative. I will be buying my next car there.

Easy buying process. Very nice salesman.

Great service department and great sales people to deal with!

Everyone here was very friendly and helpful, I ended up working with Vern who was great! If your looking for a car I highly recommend checking velde ford out,its worth your time,and money!

They don’t deserve one star. Took my car there for service and asked for an estimate concerning another repair. I was charged $39.00 for the estimate. I dealt with two service employees and no one mentioned a charge for the estimate. Spoke with the rude Service Manager who said if I wanted a refund “that’s just not going to happen!”Avoid this dishonest dealership and service department!!

Service department is HORRIBLE!!! And dishonest! My daughter took in her 2013 car for a frayed serpentine belt (which Velde had already replaced in Oct. 2016). It took them 3 days to look at to determine cause. That was ok since she did not have an appointment. On Friday morning at 8:30, May 4, they told us it was the water pump causing the belt to break. They told us they would have to order the belt but it would be DONE on Monday, 5/7. We did not hear from them Mon or Tues. I called them tues but they were already closed. Called again at 8:22am Wednesday morning, spoke with Callie. She told me they are working on the car right now it will be done at the end of the day. They were waiting on a part, but it came in so they are working on it now. They will call me when it is done. DID NOT CALL ME. I called back Thurs morning, again at 8:38. They are working on it now, It should be done this morning. they were waiting on a part - told again by Callie. Do you not purchase a water pump with all parts included!!! I dont believe they changed the water pump but charged her for it. So her father stopped in there at about 11 and spoke with a Gary (service manager??) and he claimed that he thought the car already went out earlier in the week. He went to find the car and it was sitting in the back lot - NOT EVEN TOUCHED!! So, once again, we were assured the car would be fixed today. Guess what!!Not again. The car was finally done one week later on Friday afternoon. I will NEVER go there again and will make sure to tell anyone of the horrible service we received. If they had been HONEST and told us they havent had a chance to look at it yet, we would have been ok. But to blatantly lie to me and tell me they are working on it right now. Shameful!!! What else are they lying about?? Did they even replace the water pump or just the belt and charged (OVERCHARGED, at that) her for both.

Favorite place to shop for a car salesmans are great

Marla checked on my warrenty and it was about to expire. I had a problem with my car got us in and it was covered. Thank you very much.

Friendly sales dept... Dave Koehne is awesome to work with and works to get the best deal for you!!

Three trips to get airbags replaced. This place is a joke!

Most unfriendly people I have ever dealt with in the service department, never again will I go there!!!! I tried to email velde back but it says the email is invalid.

Chris there at velde always goes out of his way for you even when other car dealers have turned there back on you he will get you a car or truck that you will love he helped me when in had to file bankruptcy green Chevy turned there back on me and refused to even talk to me after I told them I had to file bankruptcy is wasnt due to me not wanting to pay my creditors back it was because of my job I lost 60 percent of my income and was able to make a max monthly payment of 250 a month after the payment plan was approved for a car or truck at first I thought in was gonna have to drive some small car but he got me into a suv for 255 a month so when I say Chris will try is best to get you into a car or truck he will and velde ford has always done me right they have me a customer for the rest of my life. Just brought me a newer truck from Chris about 2 weeks ago and my wife is thinking about a escape or edge from Chris. Once you meet him you will fall in love with velde ford also

Very nice place to buy an auto.

Best auto purchase we have ever had.

Nice place. Good customer service.

Great customer service. Sales and service great!

I help you in every way they can on your car

The only dealership we go to, why go somewhere else when they, VELDE FORD, are the best!!

Salesman was very helpful and friendly

Went to Velde Ford to get a new key fob and key cut for a vehicle I purchased @ a different dealer, they where very friendly and treated me well, unlike like other Ford dealerships in the area. I will continue to use them in the future for all my maintenance

We enjoyed working with Jeff Witherspoon ... he made our night go a little easier ... will enjoy the new Ford truck ... thanks.

I bought my 1997 ford ranger from chris cochran. he is an excellent salesman. i was very pleased with his service

Dave Koehne was an awesome salesman to work with. He took the time to show us all of the options we had at the dealership. We ended up purchasing a 2012 Explorer with no issues at all. There were some cosmetic issues with the car and they were fixed that day. Dave spent as much time as we needed working with us and it was great not being haggled. I cannot say enough great things about Mr. Koehne. If you are looking for a car, dont waste your time anywhere else, go see Dave Koehne and the Velde Ford crew.

We really enjoyed our shopping experience at Velde Ford in Pekin. Not only did they have the Ford Escape that we were looking for, but Dave Koehne was an excellent salesman. He never pressured us, but made sure to point out all the features of our new car. We would gladly buy our next car from him and would recommend him to our friends.

I would happily send anyone to the Pekin Velde.First off if you are looking for a car at Velde, talk to Randy Seward. He is friendly and has a great sense of humor. More importantly than that if you know the needs of the vehicle you are looking for he is knowledgeable and can put you in exactly what you want.Regarding the dealership, I was very please. Everyone seems to enjoy working there making it a very laid back environment. They have a good selection of vehicles. They were able to beat the financing through my local bank (saving me quite a bit on interest).