These guys are absolutely the best..Thank you for your kindness and your help.. awesome.Jpc

I love these guys they are always kind but this is the second and last time I will deal with this. The first issue was I just got my tires done by them fair price and fair work. Give it a week and the pressure light comes on. Take it back as I asked for the warranty turns out even after my tires werent covered and there was a bolt in my tire which they ripped out on the spot. The same ones littering the ground in the back parking lot. They could not patch and it would cost another 300 for the tire Ive had a week. Left and fixed it myself. Went back as up until they have been perfect. I am regular and on time. My break light came on last oil change and I asked them then if I needed to change them I was told nope it was fine until next oil change. Sitting here this morning they couldnt fit me in and I went somewhere else. My rodders are shot. Listening to them just cost me another $200 then I should have had to pay since I was willing last time. This place has cost me $300 total for just using and listening to them. No moreYou will not find a better oil change location I will give them that but if that is all you can do well do mot advertise for anything else.

Great and friendly service. In and out and under 10 minutes. Answered every question I had. Will always go back.

Thanks guys Honda drives a lot better I would recommend Express oil change and tire to everyone

Andrew at this location will be my go-to from now on. I recently had some brake work done improperly, at another location, which created noise upon braking. I stopped in this location to have the noise inspected. Andrew promptly diagnosed the problem, and communicated with the other location. He then explained to me why the noise was occurring and his knowledge and expertise were very evident and much appreciated.

People were nice but if Id known a tire repair (slow leak) was going to cost $33.00, I would have taken it a little farther down the road for the repair.

The employees were very nice and professional.

I have asked them twice to not report to car fax. One of the reasons I don’t use the dealer. But both times they did. Service was fine. But I don’t think car fax has any business tracking my services. So I will be going somewhere else

Fast stay in your car service. They check just about everything.

Although I dont believe the mechanic (Andrew) intentionally broke my car he did and now I have been without a vehicle for over a month. I took my car to Express a couple months back and they told me I had 3 oil leaks.. First oil leak was replaced and it went off without a hitch (even though car was still smoking and showing low oil almost 2 weeks after repair). Took car back for oil filter housing gasket replacement and as soon as we got the car back it was spewing coolant out of the coolant reservoir. Immediately took it back and he claimed it was just an o ring.. Put that on, drove car home and it was fine until 2 am when I had to drive my husband to work.. An 8 minute drive turned into 2 hours and thank god their business was close by because we had to drop off the car and walk a mile to get to his job in freezing temps.. I had literally just given birth too... Im lucky my little newborn wasnt with me while I had to walk that..Anyway.. Few days passed at their shop and they pawned me off to another mechanic that wants to replace my now malfunctioning water pump for $3500. Mind you I just had this water pump and hoses replaced ONE YEAR prior.. Honestly, I should have said no.. You laid your hands on it and it was running just fine until you did whatever you did.. It probably wasnt intentional but somewhere down the line you made a mistake because theres NO WAY a practically new water pump should malfunction like this.. So..Now BMW has looked at the car... I dont know if the oil filter housing gasket was truly spewing oil (I also had that replaced 3 years prior, but hey you try to trust people right??) but the rear valve cover is leaking oil. Thats where the oil leak was truly coming from. By the way they pawned me off on someone else I suspect that they took me for a ride and did $1200 in useless repairs that probably werent even necessary.Now I am stuck with a car that wont move and costs more in repairs than I even owe on it.. I think they know what the right thing would be to do, but they probably wont do it... You got your money so who cares huh??These people might be able to change oil on a car (I personally wouldnt even trust that anymore) but they can not do actual engine work.. Period.. And the total lack of care and professionalism will keep me away from this place forever..

10/10 will always recommend. I never leave reviews for anywhere but I have to make an exception because This place is great. Only place in town I will have my oil changed at.We were immediately pulled into a bay to have oil changed and wiper blades replaced.VIRGIL is who serviced my car and let me tell you guys, he is incredible! Very quick but also thorough, and very polite. They usually have suckers to pass out to kids but because of COVID they have stopped doing that so when my little girl asked for one he apologized and handed us $5 and told us to get her a couple bags of them. He really was the sweetest guy and he is very good at what he does. All the guys are great but Virgil really stands out.

Great service 👍❣️😘, . We love yall and we will continue to have our cars worked on at your business. Great prices, friendly, and very helpful to let me know what needs to be done and what doesnt. Now days that is a rare thing. C.J. and Jack are the best.

Good crew. Left feeling confident job was done right.

Always nice and very helpful ...Great People ...

Went in for an oil change and had one of the most pleasant experiences we could have asked for. Virgil was very efficient at his job and super friendly. 10/10 experience. We will be coming back

Very professional and courteous.

Great customer service. Friendly staff. In & out quickly.

I went in for an oil & fuel filter change. I ended up with a mechanical issue that the manager & technician gave direct attention to. Kent & Bo really went far ahead, above and beyond to repair my vehicle. When Kent says, we value our customers and appreciate your business, it isnt just a line. I would highly recommend trusting your vehicle to these gentlemen. Extremely professional. The facility has a very nice waiting area for the customers with available snacks. It was very nice to be able to get out of the heat. The restroom was also very tidy, which is a big plus!

Great place!!!! Definitely take care of their customers and a great price!!!!

My visit to Express oil was a good one checked everything and as good price also very friendly people that are working there

They are always honest with me.

Good place and people are friendly they took really good care of my Volkswagen without any problems.

They were very fast, friendly and professional.

They were fast and friendly .

They always do a good job at a good price. They have to order oil/plugs for my car. I would definitely recommend them

Super fast service

A knowledgeable staff. Helped me with everything I needed.

Good experience overall. They are actually part replaced, not mechanics. Took what they didnt want to do somewhere else local, fixed no questions, no problems

So kind n considerate never have these people been anything but nice. 5 Stars across the the bosrd

The guys were all very nice and helpful. I was in and out quickly without being pressured into purchasing other services that are not priorities. Definitely will be back!

Visiting our second time in a month. Different vehicle. Both times we’ve gotten Chris at the Pell City location. He has given excellent customer service each time and always with a smile. He is so friendly. Definitely deserves some type of compensation for his hard work.

Really friendly and helpful employees, always make sure to help the best they can. They have handled any issue I couldnt have fixed elsewhere, like Express Oil Change. Overall pleasant experience

This is best place to have your car serviced. All of the guys are very courtesy. They explain what needs to be done and how much it will cost. And they are willing to answer all your questions if you have any. They are great!

Very delighted with the professionalism of all the employees. When I pulled in to get my oil changed, CJ told me he heard a noise coming from under the hood of my car. He explained what it could be. However, the noise stopped and a diagnostic couldn’t be rendered. I can’t say the last time such courtesy and all out Southern charm has been shown for an oil change. Two thumbs up. I will definitely be back.

Very friendly. Locally owned business. Quick and amazing job.

Very nice people. Oscar Bennett is very knowledgable!

Great people!!

Always good guys never about experience. Most like change my own oil but sometimes time just doesnt work out. And these are my go-to guys.

Awesome!Very professional technicians did a great jobMitchell went out of his way to assist my vehicle needs and made me feel like family. Very nice bunch of guys who perform maintenance on vehicles as if it belonged to their own mother. The assistant manager Neil will make sure you leave feeling confident in the his crew.Thanks for another Great job guys!

First time at this location! Excellent service! Lots of customers reflecting a great business! Highly recommend!

Always quick, and above what you would expect.

Great customer service! I recently had a HUGE amount of work, that was unexpected, done on my SUV. This was AFTER I had the motor rebuilt. The guys at Express Oil Change & Tire Engineers took care of all my multiple issues with no problem. They helped me get my money pit back on the road and driving great! They are not just a tire and oil change place. Ive trusted them with regular upkeep on my vehicles for over 15 years. Its hard to find a place you trust when you need a car repair. These guys I trust completely!

Clean place, friendly employees full of information on what they offer.

My wife and I have brought several cars to James for tune ups and repairs and he has been exceptional in his service and attitude. He have a Honda Pilot that needed about $1800 in repairs and regular maintenance and James had it done in less than two days! We live over an hour away but will drive out of our way to come here because we love and trust James.

Very nice associates. From Florida and used to paying 20$. Only reason for 4 stars was the cost being higher than what Im used too. Great staff thanks!

The only one who fixes my car

Very quick and efficient service.

Havoline does most of my mechanic work. After seversl issues of low tire, today Flat tire with nail near edge on truck F150. Recommended I go elsewhere because their patch would not hold in that nail area. He could have patched, been paid, and sent me on my merry way only to have problems again soon. I live in rural area which could have been dangerous too. Thank you for being honest, helpful and having my back. Great company for your car service and repair business. Highly recommend. 5+ stars.

If you are looking for an honest mechanic who knows what he is doing then you better come here because they have a couple. Thanks you James and Bo. Ill see you next time I need auto repair.

By far the best place to go to get my oil changed or my car looked at! They are passionate about what they do, and very caring for their customers. I highly recommended going to them!

I did like the in vehicle service, but they gouged me on the price of a Dexos oil change... nearly twice what Walmart charges!

This place never replaced my oil after draining it . Due to this my motor locked up and I needed to buy a new motor . I contacted the management (Richerd whom we all know stands for @x$k & this he was on the phone ) and thy did nothing for me . Now I’m without a car & $1000s in the hole for a new motor. Looks like more time waisted in small claims court . If your reading this & in a position to make this right feel free to leave a comment and I’ll Contact you .

This is my first time visiting this location!! Customer service was great!! Fast friendly service! I’ll definitely be doing business here in the future!! And would recommend to all my friends and family!!

OUTSTANDING FAST POLITE AMAZING SERVICE!!

VERY FRIENDLY,WORKS FAST..WILL ALWAYS STOP HERE WHENEVER IN ALABAMA!!

Havoline Xpress is awesome! Very quick service and the workers are extremely kind. I always come here and I definitely recommend for anyone looking for fast and friendly service!

They have great customer service! Every year my car tells me my tire pressure is too low. I just pull up and ask them to check my tires and they do it for free. So because of things like this, I have no problem getting my oil changed here when needed.

Today was my first visit to this facility. Its a little out of the way and difficult to find if youre new to the area as I am. I will remember where it is! Fantastic service by very professional and personable employees. I can HIGHLY recommend this facility for you auto oil change and service needs.

I received excellent service from James and Kent and it was fast!! Loved my experience there!

I love using Havoline. They are quick and helpful. Always nice and ready to answer questions!

Great job! They always make sure that everything is working properly & if you ask questions they are happy to help. If you don’t understand what they are talking about they always explain.

I’ve always trusted and depended on Havoline to take care of me and my car when I pop in for an oil change.. they always did their job quickly and explained each step along the way.. I also highly recommend Havoline Oil bc I have stopped by many times, sometimes right at closing and raining or Cold out, with the “unknown light” or “clicking” noise that made me nervous to drive - always they took great care of me with a smile & excellent attitud and knowledge of their job . I always left with my mind at ease, my car running great and I never felt like they hit my pocket book too hard either.

Great service and price

These guys are the best. They dont try to make me out to be stupid just cause Im a woman. Always treated with respect there! Thanks guys, Ill be bringing my new truck by

Always great service, fast and friendly. They do not push anything on you, just let you know and actually showed you what needs to be changed. The decision is always mine.

The guys working were very nice and professional. I was in and out in no time. They told me anything they saw wrong but did not push me to have to have it repaired. Great experiencr

Great service! The guys are super nice and knowledgeable. Had a reverse light out, that I wasnt aware of, they informed me and changed it out. Ive never had anything but good experiences.

Have been here several times and these guys always do such a great job. They make sure to take the time to explain everything theyre doing and Ive never once felt like theyre trying to sell me something I dont need.

Excellent work and great customer service. James did great working me in to put my tires on. Will be back for tire rotation!

I had my oil changed today. It was a great experience. They were very polite and professional. Thank you for all you do!

The service was above expectation along with the time it took.. They were able to not only service my car but also change my windshield wipers and brake light.. Thank you guys so much!

Fast, and reasonable. Staff educates about the products but never pushes. My go-to!

I purchased tires on Tire Rack and used this Havoline Xpress Lube for the install since they are on the list of approved/participating installers. They were professional, courteous and charged less than the online estimate. Couldnt be happier.

Nice employee and I was in and out quickly. Employee also gave helpful information about my car, thanks!

So thankful for my freinds at Havoline Express Lube located in Pell city!! Kregg and Spencer were very helpful with my questions I needed my oil and air filter changed and in a hurry they had me ready to go within 15 minutes! I will always use this store for my automotive needs.

We had excellent service today as always! The employees are very friendly, efficient, and knowledgeable.

The guys at Havoline Express Lube are always super nice, quick and keep my vehicle operating perfectly. Theyve done all the maintenance on this vehicle sine it was new and it runs just as well now at 127,000 miles.

Excellent service! I will be back!!!

Friendly technicians. They appear to pay attention to the details. Ill see them again in 5k.

Great service and friendly staff. Very professional. I try to time my service for when I am in town visiting family. Helps me avoid Atlanta traffic and oil change places there.

Excellent service. Long time customer and never a problem! Would highly recommend.

I used them when I was dead broke, and they always took care of me. Now, I am not completely penniless, and they still treat me like one of the family. As long as theyre here, I wont go anywhere else. Best oil change in town.

Highly recommended! Dexter and the rest of the staff were thorough and friendly! Thanks guys! Will definitely be back!

Mike was the one that helped me out and he was fantastic. But, everybody was so nice! I would recommend to anybody!

Very professional and very polite. Always have great service and they answer any questions that I may have.

Excellent service and fair prices on mechanical work. Have been coming here for 10 years and they have never let me down

Very nice people. Got right in and out. Would recommend them to others.

Great place and great service. The manager Kent is the most honest and trustworthy you can get. He works on all my cars and my company cars.

Service is good. They have improved their in the timeliness of service in the past 2 visits. Much friendlier as well.

Enjoy getting my oil changes here you can get it all done within 10 minutes and the staff is wonderful

James was very helpful and nice got everything my car needing and got heavy educated about my car best vist Ive have I will be back!!!

Extremely courteous and thorough! We enjoy using Express Oil Change!

I have used this place for my oil chance when the name was Texaco. Always received great service. I miss the vaccum you use to offer though.

Very good service. Attendant was very thorough, attentive, and polite. This us a great place for oil changes, and many other dervserv.

Would definitely recommend people to visit here, best customer service ever, very helpful and fast service. Have employees who are willing to work and satisfy there customer🌟🌟🌟🌟🌟

This is the only place I use they are fast reliable and the staff is very polite and helpful

Oil change service was quick and courteous. I was informed and shown dirty air filter without any pressure to buy. Air filter price about same as auto store so agreed to replace.

Always fair and loyal. Has the consistency of a large shop, whilst being as friendly as a mom and pop shop.

Excellent service and good price on oil change compared to other places I have used

My experience with havoline express was fast and very courteous. They were very clear on what my car needed.