They didnt even know they had this replacement head for the Braun Series 3 Electric Shaver & when I found it, it was locked behind glass. The 2 stars isnt really for BB & B, but for the Shaver. This electric razor was expensive to begin with. Less than a year, the inside of the top broke (its made cheaply & the plastic piece holding a tension spring broke) but I didnt contact Braun until just after the warranty expired. Poor customer service. Had to pay to ship it & pay to fix it. Got it back after 6 weeks. Shortly thereafter, the metal on the head of it seemed to break, and didnt understand why it was scratching my face. Look closely, it is like shards of metal near the end. IDK how that happened, I figured I must have hit it against something. Spent 29.99 to buy a replacement head, can you believe the same thing happened again? It recommends to change the top piece every 18 months... this was not even a year. Cheaply made. I would NOT recommend a BRAUN product.Pictures are of 2 heads, 1 that was replaced & 1 thats still on the unit. I wont be spending another $30 to replace the head again. What a waste of $.BB&B shouldnt carry this brand.

Love love love this store💕unfortunately, Bed Bath and Beyond Pembroke Pines location going out of business. Everything must go! 20%-40% off in-store. I picked up a few things. I saved a lot😁

I love coming to this bed bath & beyond. its just fun to browse all the products. This time we came in specifically for a new knife set and bed sheets. needless to say the service is always great period when we got to the cash register they literally handed us a coupon to make sure we got 20% off at the price. Considering we didnt come in with one they didnt have to do that. We thought that was very respectful, definitely will be back.

I love shopping here very nice and professional staff

Store Manager Jorge and cash register Representative Andrea, were amazing. Excellent customer service and very welcoming personalities and extremely helpful. Thank you to both for the great experience.

I went to buy a Dyson v11 toque, which is around 699! I called and was told there were 5 available. Drove to the store, waited around 15 minutes for them to check. They claimed they had 5 in stock but couldnt find them, then I was told to order it online... I did order it online, from brandsmart. Never going to this store again, this is not the first time Ive had horrible customer experience from this location.

This location is going out of business and everything is marked down 25% off. When I heard about it, I thought what a great opportunity to take advantage of the 25% off everything sale. I was going to combine the 20% coupons in addition to the 25% off everything sale. Unfortunately, no coupons are accepted, so its not really much of a sale at all!! Only 25% off. With the usual coupon, its already 20%. So, its not much of a difference!!!

Shame they are closing. Fun place to browse. Great customer service

This business is in the process of closing out so there were lots of good items on sale, the check out was fast, the associates were pleasant and helpful and there was plenty of parking available.

Excellent. I order one espresso machin in another store last Friday, and they still hold for me after 3 Days in this store. I really am very happy. and the employee was very professional and helpful,

Love this place! The new layout of the store is much better. You can actually score great deals when using their coupons. For instance, my total was $85, but after stacking various BB&B coupons I only paid $54. Whats not to like about that!

Good place, I am sad, they closed this store location.

Got new accessories for our remolded bathroom 😍

This company went from a 5 stars customer service to a 1 star. BB&B has always been an expensive place to get your stuff, even with the 20% coupon(s) you still pay a lot of money. I used to be a faithful customer because of their customer service. I remember when you will bring a 5.99 can opener that you used 10 times and it stopped working and they will gladly exchange it without receipt. If you bought something 3 months before they will replace the item without receipt. Now they changed their return policy. It is not worth to go all the way there when I can find the same item cheaper at Amazon and they will deliver to my house in a day. BB&B, after spending thousands of dollars in your company, I am done. 20% discount and still pay more money is not worth it now that your customer service it is like any other place. :(

Nice atmosphere. They have a workable plan in place for shopping safely.

I always love browsing around at Bed Bath & Beyond. There is so much to see and many novel and beautiful things to choose from. Their 20% off coupons are a nice additional discount. Also, free giftwrap is available.

Good Shopping. Workers Helpful.

The BB&B on Pines Blvd. In Pembroke Pines has finished their remodel and the store seems much larger, but is just merchandised much better! The store is very clean and inviting to shop in! They have added new sections of new merchandise and the walkways are not so narrow that it used to be difficult just to get their own carts through! Now it is just a pleasure to browse all of the aisles!

Closing sale; this store only. Good customer service.

The staff was very helpful. I really like going there.

The staff was super friendly. They were so helpful. I had never been to this location, I always would go to the one on biscayne. However, I will now go to this location.

My daughter and I had the best experience this afternoon in the bridal registery department with Ashley!!!! She was pleasant, very knowledgeable . Walked around the store with us as my Daughter was selecting her items. Ashley went above and beyond helping us. Thanks Ashley!!!! We will be back because of you!!!!! You were outstanding and a true asset to the Bed Bath and Beyond company.

Jessica was my cashier today she was very pleasant and smiling made me feel welcome!

Great selection of high-quality products for the house! Very good prices. Love this place.

Im staunch BBB shopper. I love this location and my old neighborhood location in Aventura. I love the sales and coupon and great service.

This store always have everything! Very helpful!

Store is closing.Great sale prices.

Store won’t honor their own Bed Bath & Beyond online prices. They will honor Amazon, Target and other stores but not their very own online store. Doesn’t make sense! I went to the Bed Bath & Beyond online to view prices, make a trip to store to purchase it and then they don’t honor it. Crazy! Left without the item and they lost the sale.

It was a favorite place and location of mine but now its closing down so this review is a waste of stars now. But it used to be 5 stats because the service there was like none other.

Sorry the staff at this store on Pines across from the mall are the worst. Employees walk by & don’t offer any help when I’ve been waiting for 30 minutes to find an item displayed for sale on a shelf. I even offered to buy the display model and no one but the manager could authorize. Finally I called the store to ask for assistance from the manager and he (Michael) said I’d have to wait for him (he didn’t know how long). There should be a responsible delegate he could send? I Waited another 20 minutes & put everything back I picked up. Won’t ever shop this store again.

They redid parts of this store. Good improvement. Overall still like to shop there but must have 20% coupons every time for prices to be competitive

Not a bad location choice.. noticed they opened it up more inside, giving it a more spacious look and feel👍.

The worst experience ever - ABSOLUTELY the worst shopping experience with long lines at checkout to the point we just left after 20 minutes of waiting in line, poorly stocked shelving and prices were very high.. don’t waste your time going here!!

Place is pretty big, although I didnt find for I went for. But the 4 star is the difficulty of finding someone in store who can help, crossed the whole store no staff in sight, a cashier called at the end for help, I got a very nice man who left cashier post to help he Was very patient looking for what I needed, second is a very long line to the registers.

Normally not a fan but you guys surprised me with some awesome finds. Our cashier was a one man show. He was everywhere and did it in pure excellence!

Poor customer service! Not buying there again. If you dont know how to treat or interact nicely with people, you should not be a cashier.

Love the store but its way too much merchandise everywhere. Can barely get by with carts on certain areas.

Bed Bath and Beyond us a good location to purchase health food items. This includes vitamins, minerals and supplements. They also have good closeouts on gift items such as candles, gift items and bedding. However, not all stores carry all these items.

Store #146...was a pleasure to shop in. Very attentive, welcoming and helpful staff. Will shop again!! P.S. Thank you Dina for personally helping me with my curtains and bedding idea.

We had a great experience tonight. Kudos to Junior who stopped what he was doing to help me find the item I was looking for. He first took me to the department where we thought it would be and when we didnt find it I thanked him for helping look for it. But 5 minutes later as we kept shopping, Junior came up to us with exact item I was looking for. He actually continued to look for AND FOUND the item I asked him about even after I had given up. Thanks again to bb&b for hiring a great worker like Junior!

I love this particular store, they are always so friendly and willing to help you also awesome prices, good sales and great quality.

It was an amazing experience. I was completing my wedding registry with Michael Cohen and he was so helpful and gave me so much information that was helpful. Very pleasant person and I will always look forward to being greeted by someone like him. I loved it!!!

I had a great experience at this specific store. All the employees I walked by said good morning to me and asked if I needed help. I love how everyone was so friendly!

Love the changes. You can get your normal items along with their specialty stuff. Could spend a long time shopping.

The sales associate Sue was, so very pleasant. We had an organic conversation during check out. Its refreshing to interact with personable genuine people. Great example of customer service done right!

Good new store layout, fast check out lines, didnt have what we were looking for unfortunately.

Great selection and very helpful employees.

They have a large selection of home stuff, check out could be faster.

We usually fine what we are looking for. The staff is polite

They have a beauty dept. that makes it easier to save on beauty products

Great service, great discount and words cannot explain how happy I am. Keep up the good work Bed Bath & Beyond is my store.

Dont like that the items are often out of stock. Also the prices of a particular item was wrong on the shelf and cashier did not match it. Store aisles are too small. Maybe if they free up that empty shelf to make space for aisles and change off the right price tags so customers wouldnt have issue with the prices this would be a good location.

Well stocked with all types of items needed and gadgets galore. Salespeople are so very helpful.!

Nice and organized shop,lot cashier attends. Is good for business fast line.

Beware if you order online for in-store pick-up. The item appeared available and the order was confirmed via email. However, after arriving to the store for pick-up, I was advised the item could not be found. No apologies or further assistance was offered. I had not received a cancellation email. All the employees could say was, “maybe it was stolen over the holidays.” Call to verify whether they have an item because their online stock database is inaccurate.

They have a nice selection if quality household items. Their customer service is wonderful. Only problem is that unfortunately their prices are a bit out if my budget. But if you are looking for quality this is a good place to start.

Love this place. Always send coupon and I always find great deal to top it off.

Always fun and interesting. I found almost everything needed, but no Thanksgiving tableware. Coupons saved me enough to upgrade my dinner to the next level.

Pembroke Pines Store. I was there last night. My pressure cooker stopped working and I was under the impression the policy was still - life time- the clerk at the register was helping and called Jorge the store manager for override. Oh what a surprise. This guy was rude, dry, arrogant. He defeated me in his grandiosity. He is the manager of his almost empty store. I had gone from the store HIALEAH where I couldn’t find all the way to Pembroke Pines. Perhaps he was on his full right to turn me away, my item guarantee had expired 15 days ago, give and take mail time. Regardless, the point here is the arrogance and the discrimination possibly. I came from Miami lakes/Hialeah, I sound totally Cuban, I am. He didn’t listen me out, he didn’t see my sincere effort, my ignorance maybe. I contacted the online customer service and the rep was also willing to help and she called Jorge on the phone. He turned her down as well.

They need to lower their prices. Theyve always been more expensive than other stores.

January sales! Plus coupons. Best

Love bed bath& beyond but the lines were outrageous... They did go quickly but the lines were really too long and if i didnt need the things we were purchasing i would have walked out. The staff was great tho. Apologetic and patient.

Towels, cute artifacts for your home lotionz & potionz, very interesting gadgets. Bed Bath & beyond with the coupons Etc it is easy to save here on good quality products. I hope you never go out of business bed Bath & beyond!

Love this store. Great customer service. The last time I shopped here I unexpectedly received a five dollar gift card. I turned right around and bought something else along with. 20 per cent off coupon.

This Bed Bath & Beyond is now CLOSED; Went Out of Business

Needed device I was looking for was not available in the store and an employee help me to the point that the order was done online with free shipping directly to my home and even a 20% discount coupon. Customer service asi expected it to be. Awesome!

Great, friendly customer service. Love the layout of the store and was able to easily find what I need to get in and out. And my cashier, Gaby was excellent.

Love being able to use the coupons even after they expire. And some where over a year old . They even took my $10 off and $5.00 off expired coupons.

Love the fact that I can use my 20% discount on any item 👍🏾

Good source for home goods. Multiple Coupons can be used for assorted purchases. Generally competitive pricing. Help on the door is a little difficult to find.

They accepted two credit slips I found when cleaning out papers that were from 2007!! Dora knew what they were and took a young associate through the steps together. They are one customer friendly store!!!

They need more cashiers..its hectic without the holiday shopping when they do not know where to find a product. I asked if they sold bathroom steamers thar clean the bathroom without chemicals. The showed me carpet steamers???? Not what i asked. Then looked at mw like i was out of my mind or something. Had no clue. Need to order online. I like to see what i am buying so i see if it what i need. Online shopping has made it difficult for those that want to see what theyre buying before they buy and have to ship back if not correct.

Took forever to find help,if you can even call it that. The guy seemed none to thrilled to help. They dont have the item from the registry anywhere and to order it takes too long to be here by the wedding. If I order elsewhere it cant be removed from the registry by anyone but the couple. So there goes the surprise of a gift. Not happy

Will take my business elsewhere from now on. Not cool that employees are not working but instead talking with friends and spewing the N word and hate at customers. This place should be shut down. WORST ATMOSPHERE. Should fire the young lady as well. That’ll teach manners most likely since her parents didn’t.

I wish they had better offers. The coupons help, but their overall prices are always a little bit high.

The cashier was very rude and nasty period I will never visit that store again.

I cannot beleive anyone still shops here. Do they not know about Homegoods, Marshalls n TJ maxx. Literally one third of the BBB prices

The store has a great supply of cookware.

Where to start is what hits you when you visit this store......beautifully laid out and helpful staff

STORE IS CLOSING!!! Sad to just find that out

Beautiful and fully equipped. The free coffee table area is nice

Two stars only because theyre closing 😲😝😡

Love the store, love the fact that you can save up and use expired coupons, someone is always willing to help you find something or order it for you, look to see if its at another store. Its my go to first when I need something.

Good customer service by the team,very helpful and found the item I was looking for.

Thanks to Mr. Eisenberg, I am well aware of the high standards of customer service at BB&B. In my single visit I came across 3 out of 4 individuals that exemplified that. The 4th was able to exceed said standard. Her name is Kelsey, and she deserves a raise! She couldve done just as well by doing what was required, but took an extra step up instead with ease. Thanks again Kelsey!

I went to the new storage opened in Hialeah, is huge, well organized, assistance all the time, the parking is accessible and free.

They are going out of business and they refused to accept

This store has been remodeled and it looks really nice.

I was being followed while browsing. I was uncomfortable then angry. It was probably because of the way I was dressed... jeans, baseball cap and a hoodie. Whatever, I wont go back even if I have my business attire on. They need to be careful.

20% coupons are great, and good product selection. Amazing return policy. Bit of a wait at the cash register sometimes.

Great value has everything you need and with ones discount card makes prices look very competitive

No staff on floor able to help you. If you find one, they turn around to avoid you. We went to the cashier for help and her answer was: I’m not in that area, I have to call someone.She only had to look on the computer.... again NO ONE helps you here.

Person using the N word and employee not doing anything about it 👎 nope do better will be calling corporate.

Been here quite a few times, helpful staff and nice items to pick through, always find something new!

I love this store. I always go to buy my home items there. The employees are very kind a friendly.

Love this place! Everything you need to make your house more convenient.

I have always loved coming to Bed Bath & Beyond but at this one theyre very helpful very nice, nice place little pricey but still a great place.

No staff to assist around on the store. Request assistance 3x before service was provided. That is my last @ that locstion

I walked in look around see if if they got what I want pick it up check out is it Bed Bath & Beyond have a lot of things love.

Love the location and they always have what I need and employees are on top of their game