Xavier G was EXTREMELY helpful and kind. I was having a rough morning a few days ago and he was able to help me with my car and help me get everything that was needed. He is amazing!

Blake was amazing. For being a new employee, he was helpful, professional and went above and beyond to help me. Great experience and will be back.

Xavier was GREAT! You need more workers like him. He is the best! Understanding, polite, helpful, friendly!!!

Randy B. Was amazing! He help us get my mothers battery and made the process swift and easy even though the store was very busy. Randy even took the time to install the battery and even recommended a product that will help prevent future issues! Thank again for amazing customer service!

Went in today because I was unsure if I needed a new battery or if I just needed it to be recharged. Everyone in the store greeted me as I came in and Elijah performed the service of checking the quality of my battery. He explained to me that I needed to replace it and shared with me all of the information regarding it. He was able to price a battery for me and install it within 15mins of being at the story. 10/10 very helpful and friendly.

I was searching for a hard to find sensor for my 1996 Honda Civic. Matthew answered the phone and was very knowledgeable and helpful, especially with my Honda. He was patient while I was verifying the product and remained personable and very professional when I went to pick up the part in person. Im grateful for his help and hope corporate sees this review because this is a great employee and team member. The car I was working on was for a friend, and with Matthews help, I was able to give it to him the same day. Thanks Matthew!! 👏🏽👏🏽 God bless!

My fiance and I had an emergency battery replacement that needed to be taken care of and Collin was there to help right away. He tested our battery, showed us its bad, picked out a super adorable battery and replaced the new one for us within like 20 minutes tops. He was personable, genuine and just overall super nice to deal with. Give that man a raise!

I will continue to go to this location as long as Im a car owner because of the excellent service and knowledge. Grahame is the best auto parts employee/manager that Ive ever met. He went out of his way to install the battery that we bought last winter and today he went above and beyond in helping me find the items I needed and at a price that would make the pickiest shopper smile. He also has the smoothest English accent this side of the pond. Keep up the good work! Ill always refer this store!

I truly received such great customer service in a long time. In walking into this Auto Zone I was truly impressed with the counter service person Mathew!, Mathew greeted me as I was walking in with a very good morning with great enthusiasm, very helpful in answering my question and very knowledgeable in all products of the store!. You have a real winner here!, thank you so much Mathew!

Mr. Collin McCoy and Mr. Graham were absolutely excellent!! I can’t thank them enough for their awesome service skills. I definitely recommend this location.

Grahame was very helpful and thorough! He took the time to explain what was wrong with my vehicle. Such an outstanding employee!

Staff is incredible; great customer service… by far the best auto zone ive been to. I needed help with my key fob they disassembled and reassembled the key for me replacing my fob’s battery. Highly recommended

WOW! This AutoZone had the best customer service experience I’ve experienced in quite some time!! Very knowledgeable staff - extremely kind and willing to go above and beyond. **Team member Justyn helped me out this evening - Employee of the year award! **It’s so difficult to have a decent customer experience anywhere these days, and this blew my mind!

Grahame was and always ihas been extremely helpful and curious.He goes out of his way to help solve problems.

I absolutely love this store. Amazing service. About everytime I visit I learn something new about my car. Staff is super friendliness. Shout out to Graham who really looked after me.

Quick and simple help with complex problems! Staff was helpful, friendly and provided multiple solutions and possibilities as to what may be causing my issue.

Chris S. and the other gentleman that was closing was so helpful! My car battery kept dying on me so I went and bought a new one, instead of driving away we decided to fix it in front of the store. Chris even provided us with tools to remove the old battery. The customer service in this store is superb!!

Very helpful staff and good service. Went there to get my car battery checked. The guy at the register not only did that but also cleaned the battery terminals as there was some corrosion. All this at no charge….amazing!

As I try to start my car this morning to come to work, it would not start. Bummer! Got it jump started, took it to AutoZone in Pembroke Pines #4964. I went to get a new battery today at 7:30am for my vehicle. I was taken care by employee Grahame, (was in a hurry and did not get his last name) what a nice gentleman. First he checked my battery to make sure that was the problem, and then I bought a new battery and he put the new battery in my car in a matter of seconds, he did not care that it was raining. He just wanted to take care of the customer and in a timely manner.It is very nice to find employees like him nowadays.He is definitely a great asset for your Company.Thanks again Mr. Grahame.

Akeem was extremely kind and helpful duriny the checkout process & even helped install my windshield wipers quickly. Amazing service. This location has a loyal customer.

AJ was fantastic! He was patient with me, helped me diagnose my car and assured all products were in stock.Xavier replaced my battery with no hesitation and was understanding with all my questions!Amazing service this morning! ☺️

Jose C helped me with so many things! Windshield motor, battery terminals, refrigerant and headlights! Outstanding customer service.

Gramame always provides excellent service along with Justin . Honestly the only two I look for when I need service . Keep up the great work guys!

Great prices, great service, attentive staff. Had no problem getting a great deal on a new battery and installed. Jose Castro attended me and replaced my battery in no time. Changed my annoyed mood to a great one. Highly recommend this location, will refer to others as well. Jose was extremely efficient I really cant have any complaints with with store, location, or staff!!!

Grahame from store 4964 is an absolute delight to work with. He was quick, friendly and changed my car battery in the rain. I am very grateful for the quick service and the stellar customer support. Would recommend highly to anyone that has car trouble!

Amazing customer service! Manager Graham took the time to recommend the best deal for your car, the attention is appreciated. Thanks

Mario was a great help installing my battery. Manager was super helpful too !

I went to this store to find the clips that hold the plastic to my front bumper, and Justyn tried helping me look for them. We tried multiple and none of them fit, but he wasn’t going to let me leave without getting at least a temporary fix. He grabbed a zip tie he had laying around from his car and let me have it to fix it up. Shouts out to him 🙌🏿

Thanks to Xavier G. Very nice, professional and had great customer service.

Went there the other day and was help by the store manager grahame s he was very informative friendly and helped me with my needs definitely going back and I highly recommend going to grahame very nice gentleman.

Waw, was really impressed 👏 of the attention I received today. The way he took his time to explain what oil I needed for my car and when out of his way to come out side to my car and he him self put the power stirring oil in my car.i was really blessed with his attention and AutoZone is plebleage to have some one like him working for them, seems it puts the name up high..tks

AJ was the best! Helpful from the minute I walked into the store. Had my car battery tested and replaced in less than 20 minutes. Ill definitely be back.

I Recommend This Location To All of My Family and Friends and if They Are Good Enough For My Family and Friends They Are definitely Good Enough For your Family and Friends. Being A Woman is Hard When Company’s are Designed to take advantage of us But Not At This Location I’m Never Afraid of Going inside For My Needed Supply’s. From The Manager To The Regular Employee’s Everyone is Great I’ve Been Here on 4 Other Occasions and I Received The Same Great Service. Other Company’s Can Definitely take a Couple of Pages From Their Play Book of What Great Customer Service Looks Like.

The attention was amazing, super fast! Thank you Xavier G.

Very Helpful Service...if they dont have it . They will try to help you locate it!! Thanks

Great customer service, rewards program works and great price...

Jose was super funny and extremely professional Al and nice. I definitely recommend this Autozone to anyone.

Hasyani was such an amazing help. I came into the store and before I could even ask for assistance he was there. I needed wiper blades and he not only found the correct size but also installed them for me. The service was unmatched! Thank you so much for a great experience!!!

AJ was very helpful in assisting me on this visit, I was in need of help and he had no problem answering all my questions. High accommodations to him keep up the great work! 😁😁😁

Just wanted to give Hasyani a shout-out! Came in there & He was just awesome man. Great customer service and made me feel very at home. I appreciate people like Hasyani Great spirit and is very happy to assist customers with whatever they need. Good job brother Hope you keep up the good work and keep putting smiles on people’s faces! May God bless you.

Great customer service! Was helped out by a guy named Hasyani. Personable and professional. Will definitely return.

Autozone in Pembroke Pines is the place to get help, and service,Glamaml is soooo helpful. highly recommended

Hasyani realky went out of his way to help me out. I think he may have even been on his work break but he took the time to go out to my car and to hook up the computer to see the codes of what was wrong with my vehicle. He clearly explained what was going on and what my options were to fix it. Definitely a 10 out of 10 experience.

What a GREAT EXPERIENCE I had going to get my battery replaced! Joel and Arman were AWESOME they replaced my battery in less than 20 minutes. If you see this THANK YOU GUYS!!!!

Mr Grahame Store Manager number 4964.Pembroke Pines.Very professional customer service and high qualification in knowledge above products and mechanics electrical parts. High recommend this store just because the manager makes the difference on this one.Thanks. Five stars.

AJ, did a great job. Thank you.

Justyn is an amazing worker.He went out of his way to make sure that I had the correct tools to achieve my goal. He definitely exceeded expectations. Hes an asset to your company.#leadership

The young man who attended to me was honest, courteous and extremely helpful. He politely answered my questions and recommended the best products to conserve spending unnecessarily.An item that I purchased was new to me. Rather than just telling me how to install it, he accompanied me to my car and did it himself.The store is neat and clean and observing the best practices for safety.

AJ was very helpful with me today with buying a new battery for my car. Excellent customer service!

The sales manager is nice calm and focused. Gives confidence to customers that they are professional and knowledgeable

I went earlier this week for help regarding the oil in my car. The manager AJ was able to help me out and was able to answer my many questions. He was also able to give me pointers on how to check the oil on my own since I wanted to learn! Very helpful guy, 10/10 and amazing customer service!

Jose came thruuuu! He was super nice and well informed. He hooked me up with a new battery and got my car running smoothly again. Thank you!

In this day and age, customer service is a lost art... but Graham prove me wrong. He went above and beyond and its much appreciated!

I needed a battery and AJ was wonderful and switched out mold battery with the new one. He showed me the difference in the battery and warranties. AJ was very professional and I invite everyone to shop here.

Great service!! Jose changed the wipers to my car super nice staff. Thank you so much!

Randy was really helpful, pleasant and gave us good advice . Great customer service!! Will definitely return for our next purchase. Thank you Randy!!

Justyn is an amazing team member.We found the correct body fasteners for my car after several trips to the parking lot.Justyn’s customer service was super!!Very pleased with his personal assistance.A brilliant young man with a bright future😀

AJ was very knowledgeable and professional a real pleasure buying my parts at this store .

Aj was an amazing help with my battery and helped me right away!!!!!

I really appreciate the assistance i recieved from Grahame and His Staff .I recomend this Store to every one

Graname was such a help. Got my battery switched out in no time & was patient in finding my account! Another auto zone seemed to have messed up with not fact checking customers that have the same name.

Grahame did a great job helping me, he is the best!!!

Ever since I’ve lived in Pembroke Pines this auto zone is one of the best honestly the customer service is A1 Barbecue hot Sauce!!! Especially The Old Man Name Graham I Think He’s Super Incredible and His Creditable About Cars trucks Etc! I think he’s From Russia but His Skillz is Straight Incredible Hulk!!!! Thanks Again!!

I had a great experience! AJ was very helpful. He went above and beyond to help me with what I needed. I will make sure to come back to this location because of his great service!

Hasyani was so much help and the other staff members who work Saturdays mornings have so much to offer their customers trust me they go out of there way to convenience everyone

Justyn was awesome! He changed out my battery and was a pleasure to deal with. Will never go anywhere else for my auto needs. Thanks again Justyn!

I have to say it was great not feeling “stupid” like when I’ve stopped at other places. The associate was patient and sweet, Justyn, and he helped me find exactly what I needed and gave me tips. I appreciate that more then anything!

Chriss was very helpful! Thanks Chriss !

Jose Castro is the best employee in auto zone history..👍

I visited this AutoZone yesterday to test my battery. I was greeted with top notch customer service immediately upon entering the store. A gentleman named Randy came out to assist me with my car to test my battery. Upon realizing that my battery was bad, I wanted to purchase a new one. Randy advised me that the battery that I have is actually from another auto parts store, and that it most likely is still under warranty. I had to do some research and found out that he was correct. Randy then spent time to help me get my car started back up so that I could drive over to a different store to swap out my battery. My car would not start from the booster kit, so Randy brought over his personal vehicle to help provide more juice. It still would not start, so Randy then helped me swap out my battery for his battery, which was new, then I was able to start my car. After the car was running, we put back in my dead battery so that I could drive over to the other store for replacement. I cannot say enough good things about Randy and this AutoZone. Grade A customer service, friendly and extremely helpful. Randy went above and beyond to help me get the best resolution. I will not be surprised if Randy is promoted very soon and running his own store or even region of stores. Absolutely amazing experience! Thank you so much!

Justyn was very helpful. From the phone call to when I went into the store. They really care!

Randy was a fantastic help!!! Please give him a raise - he totally deserves it! This is my new favorite store!

I went to this location to buy an AC compressor and Justyn went above and beyond to make sure I knew exactly what was going on. He explained the warranty, the difference between remanufactured and new parts, and I left with confidence in my purchase. I left the store, and decided to come back in to do a quick battery test and Justyn helped me once again. This guy needs a raise!!

I came in today with concerns over a low tire pressure sensor in my moms car. Amauri stopped what he was doing to not only show me the tire pressure gages available in the store but went above and beyond by walking outside and carefully inspecting each of the problem tires. He spent a good 5 minutes on the ground while I turned the tires from side to side before instructing me on what to do. His knowledge & kindness are truly appreciated!

This is by far my favorite Autozone. Thanks to these guys my shop is able to function at 110% so I can provide grade A+ service to all my customers. Behind every great business there is a great team of professionals. The commercial team composed of Jose,Grahame,Xavier and Tony make everything possible they are extremely knowledgeable and helpful. Please keep up the amazing work. Professionalism at its finest.

I always have a great experience shopping there. The staff is very knowledgeable and helpful. Great customer service

Randy went above and beyond helping me with my battery diagnosis, 10/10 would come again.

Came into Autozone and was assisted by Grahame he took care of all our needs. He is the best we truly appreciate the awesome customer service which is so hard to find now a days.

Matt was great and extremely helpful!

Justyn helped me tremendously! I needed a battery for my vehicle and without hesitation he checked everything and found me the best better for my car!!

I LOVE IT EMPLOYEES R VERY POLITE AND HELPFUL

AJ was very helpful and assisted me in whatever i needed. A really excellent employee. Thanks again

This store is located in a central area for easy access at any time in a busy plaza. The prices are average and the staff were very friendly and helpful in assisting with locating products. The store was clean and well maintained.

Good spot good service from the Nottingham/UK guy very professional he apologize to customers before he interrupts and ask a question or help out. Very polite so to everyone go in their with a good attitude because its nothing but a positive helpful vibe thanks!. P.S. He should have a chance to be a manager and manage stores

AJ was truly an amazing associate to work with. He went above and beyond to help us in understanding about our vehicle as well as get the correct parts for it. I have no doubt in my mind his capabilities. He should get a raise ! Thank you again AJ! (:

Tony very very helpful in assisting me going above and beyond to explain how the parts and products work ....Good Auto Zone ..Thanks Tony

This morning after taking my little cousin to school, my car stopped working. For like an hour, this employee there called Hasyani tried his best to jump start the car for me. Still the car wouldn’t start, he manually pushed it with his hands all the way to his car in front of the store to try and hun start it with his car still the car wouldn’t work. I even bought a new battery, he tried every other method he knew how to help just so the car could start so I could make it home, but the car still wouldn’t work. To be honest I am just grateful that he was the one to help me today, and even though I was getting stressed out, he remained patient and helpful the whole time. This was my first time at autozone and probably the best customer service that I have experienced.

Grade-A service! Tony was very knowledgeable and patient when it came to helping me with my car battery! Honestly, extremely superior service. I exclusively only come to this Auto zone. I have been to many other Auto zones and this one by far is a winner! Thanks Tony!

Okay let me begin by saying I was in a complete frantic of having a dead battery, let alone not knowing the 1st step to even changing a battery. However, when Hasyani asked me if I needed any assistance once being able to make it to the store my response yessss please lol he called me straight to his register and began an amazing customer service experience, from start to finish.With the process he had to literally search high and low for me in the system for my number, the agent prior to him made a mistake and I only knew that because I asked he was never going to mention that an error was made. And that I respect he had loyalty to his co workers, may be small to some but in this world loyalty is everything. He found my acct and assisted with getting me the correct battery, putting it in and making sure during that process he educated me as a woman on small things with my car so in the future one thing can for sure be eliminated “panic.”Hasyani, thank you for your amazing customer service skills and knowledge, you are apprenticed.Auto Zone - pines blvd.Thank you!

AJ Helped me out today. It was was amazing like every time I come here. Thank you.

I really love this this store 😍 Ive never had a dull moment especially with the store manager Grahame hes always attentive, friendly and get the job done whenever I cant find a part between him and Jose ZAPATA the commercial manager they locate and find it for me. Keep up the great work you guys make fixing 🚗 easy 👏 👍 👌

Thank you Grahame for all your help you and your staff are truly the best Jose is super cool and nice as well

AJ provided professional and time efficient service. Knowledgeable and detailed information provided. All questions answered. 5 stars.

I certainly appreciated having a kindhearted knowledgeable staff member like AJ. He helped me find everything I needed.

The whole staff is very helpful, Xavier G. Is very helpful.. Grahame S.. best manager ever. walked into the store and was very attentive with all the customers!!! All in all best auto zone I have ever walked into! Thanks guys!

Went today to get my battery replaced and was serviced by Xavier. He was very helpful in assisting me with choosing the right battery. It was very hot outside, but he didnt complain once while changing my battery out, instead he kept a cheerful smile and made the waiting process a fun time with his great sense of humor and friendliness. Thanks Xavier for your phenomenal service!!👏

Aj was awesome he helped me out a lot very good guy should give him a raise!!

Amauri is an excellent employee. He went above and beyond to help me with my car battery. Amauri is a prime example of Customer Service. Thank you Amauri for putting me 1st as a customer.... BRAVO ZULU

The front counter dude named AJ was really great and proffesional, the store was busy but the guys managed to clear out the customers quick, I wanted to take my time and recognize these guys hard work by leaving a review!

Tony was fast and friendly. He changed out my battery. I appreciate the service at AutoZone Pembroke Pines.