I enjoyed my shopping experience at Rana with Ms. Maria. She was very pleasant & helpful. Also made sure I was aware of all my options & the staff really made me feel at ease. I would definitely recommend them in particular the Pembroke Pines store.
Maria was absolutely AMAZING helping me pick out furniture. She was very helpful and honest during the process. If I could give her 10 stars I would! Thank you so much!!
Angie Soto was a life saver! She never gave up until we were able to get everything we wanted. This was just amazing service and an amazing team all around! Thank you you so much 🥰
Very nice experience. Very professional I got what I wanted. Nice Bed set and a Nice recliner. Very beautiful.
Raul and Angie was very nice, I came in knew what I wanted and she got me checked in and out and delivery within 2 days. Definitely shopping here for anything else.
I had a good experience the manager was great he explained stuff very good in detail they were very friendly and patient the manager is awesome he helped with basically everything his English helped
Great experience. Everything went smooth from start to finish thanks to Angie. Will return.
Manager and sales person were very courteous and pleasant. Made my purchase a breeze
This is my second purchase at the store. My agent Angie is smart, diligent and we are established a very nice friendship. The furniture of the store are of great quality, beautiful and affordable. 100% recommended.
Went there again after 8 years and found the same “great”sales agent Angie!! Awesome service. Thank you!!
Good attention, professional knowledge, competitive prices, very satisfied
Carolina was very help, she was awesome! She knew how to make customers feel right at home. I will recommend to my family and friends to go see her because she was great! She was able to help my mother pick out her bedroom set and even my mother said she was helpful and friendly.
I went to the store a few days ago after work late at night. Carolina helped use with everything we needed, I didn’t feel rushed nor pressured to pick something quick. She took the time to understand what we wanted and helped put together our vision. All our questions were answered and they were very knowledgeable on the materials and the functionality of the furniture we wanted.I had a great experience.
I feel scam by this people. Very bad furniture quality that last 1 year and on top of that they push an insurance that doesnt cover absolutely anything and they know that.... they are lying in absolutely everything. If you need more details(rana furniture management) Ill be more than happy to provide it.
The 2 delivery drivers were awesome. They assembled and handled everything. GREAT JOB!
We bought the San Mateo bedroom set. Went to store to see in person. Carolina the sales person was awesome. Set up delivery in 3 days. Set was delivered today and it is gorgeous!! Many kudos to the 2 delivery men who put the furniture together! So professional. They are the unsung workers who deserve way more credit than they get. Please Make sure that their manager is made aware of the incredible job putting massive furniture together. Do not hesitate to purchase from Rana! We went to thePembroke Pines location. Also purchased a top line mattress to go w the set. We are so thrilled w the purchase!
Wonderful service! Angie was kind and patient. Looking forward to come back!
Great customer service by Angie. Very helpful and clear answers to our questions.
Ivan Rosado was Amazing. He showed me something that wasn’t even on the floor. I’m so excited to receive my new bedroom set. I’m considering ordering more furniture. He took his time making sure that I made the right decision for me. He’s a keeper!
Rana Furniture (Pembroke) was excellent! Ivan provided EXCELLENT Customer Service. He was very detailed, professional and efficient. I had to make a slight change with my order, and Ivan made the transition very easy. Thank you Ivan! I will definitely be ordering more furniture soon!
Great way to offer or sell furniture but as many opinion of different customer is the worst customer service!!.Claim about incomplete item (almost a month) without answer for a missing sofa motor.Make sure if you wanna buy a furniture DO NOT come to RANA FURNITURE!!
Angie helped me and my fiancé to find furniture for our house. She was very welcoming and helpful. I appreciate all her help in helping us make the right decision. Thank you so much Angie!
Madeline was my sale person y She is wonderful, very gentle very Smooth, and make me very easy all the paper work, and de Instructions, !! Rana Furniture must be very proud to have someone like Madeline 👍👏😀👌🙄😄 !!Thank you Madeline in the Store of Pembroke Pines, Florida!!
Ivan Rosado at the Pembroke Store is SUPERB!!! He took the time to explain everything and was very thorough with the information he provided. He went through all the pieces we were interested in and made sure to check the availability so we could know for sure if these were things we could get within the desired time frame. He was very accommodating and made sure to give us the very best deals available to us! Fantástico! Excellent customer service! He deserves a promotion!
Angie was very nice and professional. Great buying experience. Would highly recommend
Went with intentions to purchase a bedroom set. When you first walk in, the show room is decent. Carolina came to assist upon entering but all she said was her name and to let her know if anything was interesting. Afterwards she just followed me around while on her phone. When i finally decided something, she told me it wasn’t in stock but i checked online and it says it was. She was not attentive at all, and kept pushing for the sale. When i said I wanted to apply for the credit card, she just assumed I wouldn’t get it without even asking my history. At the end when i told her that i do have credit history, she ignored that i was trying to decide and jumped into getting my information to apply for the credit. When i said I was going to leave and possibly come back, she immediately just said “bye” and when i said thank you all she kept saying was “bye”. Seemed to have a huge attitude. (Was i cutting into her phone time?) Needless to say, I went to Rooms To Go and met a wonderful gentleman who assisted me to get approved for their credit card, and purchase a set (that was WAY BETTER QUALITY) just a few minutes after visiting Rana Furniture. Never coming back to Rana. Do not recommend at all. Prices are way too high for the bad quality and the staff is not helpful either way.
An amazing experience with Carolina at the Pembroke Pines location. She was so helpful and attentive to our needs. The financing program is great as well (if you qualify for it). We came in thinking about buying our couch and our dinning room set and ending leaving with a plethora of items! Happy is understatement, thank you so much Caro!
The moment you enter you feel at home. Quality products, friendly service, and excellent displays that are how we would actually set up a home, as opposed to feeling like we are browsing a warehouse. I have bought several items there and have been impressed. He and he was super friendly and helpful! Thank you so much!And of course with the help of Ivan Rosada
I walked in planning to buy 3 dressers that I saw online here. Absolutely none of the sales people addressed me when we walked in the door. I looked around for 5 minutes, No one came to say do you need help with anything or I will be right with you, or even a simple hello/ welcome. Its seems they only cater to hispanic people. I will take my money elsewhere. I drove here from north Lauderdale with intent to purchase immediately, a simple greeting wouldve changed the narrative. Im sorry I dont speak spanish maybe you wouldve said Hola at least. Smh. Oh well
Great customer service.Very personable.Highly knowledgeable.Answered all our questions.Great Selection and very reasonable prices.
Carolina was very efficient and helpful. Extremely pleasant. Thank you so much. Will be returning.
Own it 4 less told us that as long as we didnt have any negative balance for 90 days and had money in my account, Ill be approved. They asked for the last 3 bank statements and I sent it and they deny it. They gave me no reasons. Lina Rodriguez didnt explain to me why and was not helpful. I want to know ? Anybody can help me? And tell me why?
This place is awesome came in looking for a room set and found a perfect one! Leo helped us as soon as we stepped into the door! awesome explaining w/ details, patience with questions, quick with paper work. leo had us laughing and pleased the entire time, he had us in an out within an 1hr and 30 mins. first time purchasing furniture and it was smooth and a breeze! THANK YOU!!
Best experience I had by far . Very quick . Carolina was helpful and very passionate on helping people. Very sweet woman . Help me find a couch and explain everything to me in detail. Left with a smile on my face and extremely happy thank you Carolina for everything
Carolina is a great sales person, with excellent personality and customer service skills. She was very professional and very sweet person. I will recommend her services 100%.
We had a great experience at Rana Furniture in Pines. I called and Ivan Rosado let me know the product I wanted was in stock. So we went to the store to place the order, we were able to do so quickly with no issues. He accommodated our delivery date to work with us. I would definitely recommend ordering furniture here!
I love the service I received today. Ms. Garcia was so very helpful. It was truly a great choice stopping into that location. I cant wait for my furniture to arrive.
Miss Garcia was amazing! Sweet, patient and kind! She helped us pic decor and was so friendly 🥰
What an experience. Good prices but would never buy from them again I purchase a bedroom set .. before receiving it I notice it wasn’t going to fit the room so I changed it to a smaller size . 1st problem my delivery date was wrong which I wasn’t aware of until I called to ask about the furniture. 2nd the furniture came broken so I had to wait and additional 2 days to get it. 3rd the borders of the bed came in the wrong size so I had to wait another day for my bed to be complete I been sleeping on the floor this whole time, because Rana can’t get right ! Customer service at the store was good but they should focus on making sure the customer it’s satisfied the whole way through not just when selling the product
Carolina is amazing!! Super super helpful. Service was 10/10. She helped me when I was indecisive between certain things and I can honestly say I left the store incredibly content with my purchase.
Angie was very patient and helpful in choosing the right furniture. She explained everything and helped us with the right choice, thank you Angie!
Angie was amazing! I needed a sofa and she showed me exactly what I was looking for. When the delivery was too far out she called around and made it happen so I got my sofa for the next shipment day. So happy with my purchase and can’t wait till I have my furniture in my house. Highly recommended the Ranas furnitures on Pines! Especially Angie! Thank you!
Great customer service and super informative! Carlos and Angie were extremely friendly and professional. I would definitely recommend them to family and friends.
Maria Angie Soto was absolutely the best! She helped me find exactly what I wanted within my budget and within the financing terms I wanted. Her customer service skills are astounding. Her kindness and compassion are what brought me back to her to this location more than once. I even went to a different location and was so dissatisfied and disappointed I had to come all the way back to her location just for her skills and personality. Highly recommend her if you’re looking to build your dream home come to Angie.
We come to this store to choose furniture for our new house. I have to notice that the all the furniture stuff is gorgeous-you will definitely find something for your own. And the Angie,who was supporting us- is a very professional manager- she will help you to find all you need. Great furniture for a very reasonable prices!
I ordered dressers for my bedroom in January and had a great experience. I decided to get a sofa and loveseat and dining room set as well. Angie was very patient and kind with me and helped me find furniture that was available for when I needed it.
Ivan Rosado was super attentive and super helpful with buying my daughter her room set. Super helpful truly a blessing.
A cozy place all the staff are very friendly.carolina la vendetta very especially, you dont leave the store empty-handed because they take the time to help you leave the customer happy read I recommend this store especially, because you feel like at home. We left with Cuban coffee service thank you equipment thank you very much
Ivan Rosado helped me today. He was very informative, kind, and made buying furniture easy. Would recommend.
I was initially upset when I placed my original order and I never received my furniture after 3 months. However, Ivan in the Pembroke Pines location went above and beyond for me today and made the impossible possible. He walked me through each step from start to finish and assured me that I would get my furniture this time around. I received a confirmation text for my delivery before I made it home! Thank you Ivan!
The sales person was Ivan Rosado! It was super nice buying at Rana Furniture at Pembroke Pines! Ivan was very nice, he assisted us and explained everything very clear! It was such a great experience!
Angie was great attentive and straight to the point.
Great experience foe me and my family. Ivan Rosado is a great person, and cares about his customers.
Ivan Rosado was my sales associate and I can tell you he is the best. Caring and understanding of our needs, he made the purcase experience easy and pleasurable. Thank you Ivan your the greatest.
Excellent customer service, service fast and efficient this is going to be my favorite place to buy furniture
We have an amazing time with Angie Soto she have an excellent customer service, also she was very helpful, I fully recommend.
Carolina was great, had a great experience and I am very satisfied with all of her help. Cannot wait to get our furniture.
This is my second time in 3 years utilizing rana furniture. Last time was in 2017 and I still have the furniture. The furniture is quality furniture . This month I purchased another bedroom set because I moved to a bigger place and I had the pleasure of working with Ivan the great 😊😊😊. Superb customer service,, super patient, professional and kind. both him and rana furniture worked extremely hard for me to get my furniture today. It was supposed to arrive in Jan and they worked their magic and I recieved the furniture today and on time. Also the furniture looks even better in person. Also want to recognize randy and Alain they delivered the furniture and set it up within 30 minutes. Both moved like the flash. Rana truly cares about their clients. That’s why I doubled back 😊😊😊😊
Sales person was very nice and helpful. Love the selection of furniture they have to offer. Will be buying a couch from them on my next visit
Great experience excellent customer service
I was attended today by Ivan Rosado, It was better than what I was expecting,very efficient very helpful,respectful. I will definitely come back to him.
I went to 3 other furniture showrooms before stopping at Rana. Once I entered Rana I felt very welcomed. The sales rep Angie Soto was very helpful finding the right bed my husband need for his back pain. Im glad I found that store and can now sleep in peace. Thank you Angie 😁
Eily is very professional and, patience and respectful sales person.Manager and others associates very helpful and courteous.I recommend themI recommend the good prices
Great service, very helpful Carolina was very attentive and had a lot of patience to help us and explained all the details
Carolina has been extremely helpful & has amazing customer service. Very happy with everything!
Carolina was very helpful, she help in every thing I needed, I would recommend anyone to come see her at rana
Very nice 👌 I love it
Very friendly staff. Thank you Angie! Excellent service!
Im very grateful for the service that you have at all time, since I went there the first time, untill we received the love seat! Thank you Madeline for dealing with us in such a great way! You deserve the highest number of star ! Thank you very much!!
Angie Soto was my agent at this location and I love her. She made sure I was satisfied with what I got. Awesome service.
I just had a great shopping experience at RANA with my sales person Angie Soto. Angie was great and very professional, personable, and fun. The store had exactly what I needed, as advertised on their website! And the price was right!!!!Thank you Angie
As soon a I walked to la ranna funutire, Ivan Rosado came to us very friendly and respectful also he was very helpful and efficient I will definitely go back to him.
I purchased at the store on Pembroke Pines and Ivan was very professional and helpful 👍.
Ivan Rosado provided excellent customer service today with my purchase.
Nice costumer services by Isoris Garcia. Thanks, we found what we where looking for.
Angie was awesome and so helpful!!! Super satisfied!
Angie gave us an exceptional friendly service
Very friendly and helpful staff
Angie S. was very patient and helpful. She assisted me every step of the way. Will definitely return.
Omg!!!!! Ivan is incredible!!! 😍😍 Easy and smooth process! Don’t even think about going to any other company, RANA Furniture is the truth! Thanks Ivan!!—Allenassmiles on instagram.
I give Rana Furniture Pembroke Pines10 stars. Eily was attentive and on her game she was really helpful with my purchase of a twin bed for my son. I would definitely do business with this store again and I look forward to it and working with Eily for my furniture needs.
Where do I begin. If I could give a zero rating I would hit it a milllion times over and over again. Secondly, reviews placed on here aren’t authentic you get a discount on your monthly payments if you falsify a review. I’m not sure if it’s because of the pandemic but I paid over $1,600 on furniture for it not to be delivered not once but twice broken upon installation. I was lied to and advised the warehouse double and triple checked to make sure nothing is broken just so that it can end up being broken again upon installation. I advised them at this point to take back their furniture which they advised they will for a 30% restock fee, listen and listen carefully if you do not have money lying around to waste during this pandemic do not go here if you want quality furniture there are other places. I am taking all the necessary steps on my end to make sure this becomes something known and public about this company.
Great customer service, from Carolinawe follow her recommendations and we are very happy with the sofa purchase.
Excellent service from Angie. She helped us find what we where looking for. Was very knowledgeable she gave us our space when we looked at our choices on the floor. She was patient and her reconditions suited our needs. Thanks!!!
I was greeted by Eily and she was very nice and extremely helpful. I made my purchase and was very pleased with my experience. If you visit Rana furniture in Pembroke Pines please see Eily she is great!
I love the fact that our sales person Humberto was so clear in thinking that he looked out for the best deal befitting my handicapped leg. Not just looking for his sales number ! Just a great experience. So nice and kind. Thank you all so much at Rana making my furniture buying experience so pleasant!Stephen and Sabrina
Carolina Garcia.. Was great!!! The service exceptional
Ivan rosado was great! He answered all my questions and made the process go as smoothly as possible.
It was an amazing experience our salesman Was patient and very Professional... he took time to explain everything he was very knowledgeable and made our decision very easy.
Thank you Angie for your service you took all the time to help us find the perfect living room and not only that you gave us many differently ways to pay! My mother and I are so happy with our living room I will really recommend this lady to anybody who is looking for a great costumer service!
Angie S was great we were able to move from showroom to purchase very efficiently. I’ll be back to purchase here again. Great staff great prices.
Angie was very nice and helpful. Was able to get approved for a good financing deal and found a couch we love.
This is my worst experience online shopping to Rana every time that they should deliver my order they keep move my order to another date I spent over 2 months or more and I still don’t get nothing.I will never order or buy from Rana furniture no more.Awful service.
Angie customer service was the best had us in and out in 30 min
Eily provided a wonderful costumer services, very knowledgeable on her field of services. Would highly recommend her.
Great service and value
Eily has excellent customer sevice. I would recommend for my friends to come see her any time. She is very knowledgeable and friendly.
Max was patient and very helpful. I enjoyed my time here and look forward to decorating my entire home with Rana products. The company should be proud to have a hard working man amongst its salesman. Recommend 10/10
My sale rep was Antonio Moran (Tony). He very welcoming, polite and knowledgeable. Our visit was quick and got approved in seconds. Would highly recommend Tony to my family and friends.I would highly recommend him to be consider as employees of the month.Freddy Lopez