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Verizon Authorized Retailer - TCC
269 N Broadway, NJ-49, Pennsville, NJ 08070, United States
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Verizon Authorized Retailer - TCC
Comments
Bi
Review №1

Met with Alexandra today and she was a gem. Im thankful for her help and support. She even showed me how to Google things for help if I cant call for help. We saw her pictures on the website here and laughed! Thank you again alex

Di
Review №2

Keisha was fantastic! She was very professional and polite. Keisha was knowledgeable about the different devices the store had and which would work best for my family member. I loved her down to earth witty personality. She has me as a customer for life! :)

Jo
Review №3

Gotta admit, I am not a fan of making calls to customer service, but today I had a great experience. Keisha took my call. She was pleasant and patient! She walked me through my account and straightened everything out for me! Thank you Keisha!

Ke
Review №4

Great service from Keisha, she was very knowledgeable on plans, phones, all the available deals/upgrades. Best service in the area.

Ji
Review №5

Keisha is awesome she was very helpful and knows what she’s doing.

De
Review №6

Keisha was very helpful in setting up my phone. I would recommend her to everyone. Keep up the great work!

Da
Review №7

Great staff, everyone is helpful and they are willing to do whatever it takes to give the best customer experience. I would recommend to anyone.

Cl
Review №8

Kesha was a very good representative. I appreciate her patience and time today even while dealing with other difficult customers

Li
Review №9

Nicole and Keisha are so helpful!

Bi
Review №10

I was extremely happy with the personalized service I received.. Ive been a verizon customer for 22 years and getting my new phone was the best experience Ive had so far. Kiesha was most knowledgeable and very helpful, in helping me chose my new phone at the best deal. I highly recommend the Pennsville Verizon!!

Le
Review №11

Hi. I had the most wonderful experience today with Naa. Thank you! She definitely knows her stuff, but more impressive was the person. Naa was polite and not only made me feel welcome, she made me feel important. She is kind and encouraging. Not only was this the most enjoyable experience I have had at a Verizon store. It was better by a mile. Naa is a superstar and I hope Verizon recognizes her talent. Thank you

Sa
Review №12

Im a truck driver and my phone shattered while I was out on the road . Knew I was coming home and reached out and spoke to Keisha. She told me about the new LG velvet and I told her I was used to Motorolas . She gave me an opportunity to try the LG velvet but it did not fit my needs. Keisha gladly helped me getting the new Motorola. Explained everything and set up my phone flawlessly. We definitely recommend her and the store . She went above and beyond period her customer service was outstanding.

Ju
Review №13

Good store, clean and good people

wh
Review №14

Keisha is polite. Very knowledgeable about all products and plans offered. Very experienced in showing me the breakdown of billing and changes that will be made. Thank you Keisha for a great experience at the store.

Er
Review №15

Im in the Verizon store in Pennsville NJ due to my phone crashed totally and Keisha was absolutely the best Ive ever felt with she is the reason Im sticking with Verizon I was going to switch but with an employee with her personality and professional additive did the trick for me she is a dream to work with

ky
Review №16

I decided to upgrade my cellular device today and Nicole was the worker that helped me today. It was very pleasant, Nicole was very patient with me and helpful as well! She was so awesome, if I ever experience a problem with my phone I want her to be there!

Je
Review №17

Great Experience! Shawn was extremely helpful and patient in transferring our (four) phones over to a Verizon plan. We were in the store for hours because of the difficulties porting numbers over based on other carriers locking the phones that we already paid off. The whole ordeal was a nightmare, but he knew what to do at every step. He was unflappable, extremely knowledgeable, and tirelessly worked through the process.

Su
Review №18

Great service!

Ch
Review №19

Our situation was difficult but when we went into the store the associate Nicole worked very hard and patiently trying to resolve our issue. It went much longer than expected but she worked tirelessly to make sure we got our new phone set up. We are extremely grateful for her time and dedication!

Ry
Review №20

The employees are extremely knowledgeable. I had Keisha who was extremely patient and was able to trouble shoot a complex problem I was having while porting my phone. She took the time to answer all of my questions and reassured me she would solve the problem and get me out the door with a fully functioning phone which she did! I would highly recommend coming to this store and if you happen to get Keisha you will be in great hands. I can not say enough good things about this store and how great Keisha was. Verizon just got another costumer thanks to her.

La
Review №21

I’m retracting my 5 star review until the credit I’m due shows up on my statement. I was told things happen slowest with this store so it may not occur on my next statement meaning it will take nearly two months. 😏I’ll keep everyone updated.Months later and numerous calls to Verizon to straighten out the issues my husband and I had with our new phone purchase and account. I’ll go to a real Verizon store next time. Sale technique is nothing but dishonest. It ended up costing us more than what was promised. We were flat out lied to!!!

Lo
Review №22

Keisha Moore was so helpful and patient with us. She answered all our questions In a manner that we could understand.

Ja
Review №23

Keisha was very helpful ! Loved my service

DE
Review №24

I had the most helpful young lady by the name of Keisha I would recommend this store to everyone very very helpful!! I just had the best experience at the verizon store with Keisha very knowledgeable and helpful I give her a 100+ score shes. the best!!!!!

Ph
Review №25

Came in today and the girl Nicole was so helpful! Coming back here more often

Th
Review №26

Helped with phone adapter excellent help

Br
Review №27

Great service always keisha. She is 1 of ur best ppl. She is just all around great.

De
Review №28

Great service, knowledgeable employees ready to assist you with all of your wireless needs!

Li
Review №29

Great service very polite management I will return!

Ki
Review №30

Best place for all your cellular needs. My rep Mariah was great she went out of her way to set up my new phone and transfer everything over.

Mi
Review №31

Friendly service and very helpful

je
Review №32

Cheyenne the manager at this location was super helpful, the employees working alongside were all very personable and fun.Will definitely be back to this VerizonThank you Verizon team that gave me a great experience

Ra
Review №33

We chose to go to Pennsville rather than Deptford, and very glad we did. Mikhail was so helpful and very knowledgeable. We upgraded to a new phone.

st
Review №34

Got my new phone activated in less than 5 minutes. Great job kisha

am
Review №35

Came in with phone not working very upset..I was greeted by a smiling face...mikhail basada telling me everything will be ok and he will help us! The beginning of a wonderful experience...he spent over two hours trouble shooting with us...mind you the store closed at 8:00pm...unfortunately the phone was beyond repair however...Mikhail made a bad situation bearable....friendly, personable, accomodating and genuinely cared about helping us! I love that a home town store is so approachable and we don’t have to go to the mall to get our needs met...kudos to pennsville TCC Verizon store for mikhail!!

Na
Review №36

Service and tech support at Pennsville Verizon excellent, both girls are very knowledgeable, would definitely recommend, convenient and plenty of pking

Te
Review №37

The workers were very helpful,And polite.

Ty
Review №38

Professional staff, no long waits, Stop into this TCC location today for a great customer experience!

TU
Review №39

Pre order the 8plus with the free vr gear and both the phone and vr gear was never ordered. They say verizon screwed up but who knows I got the preorder refund but now Im out the vr gear.

Br
Review №40

Went to buy a charger cord for my phone was very surprised that it was very expensive..but needed it cause it wasnt like the normal chargers that are standard that the dollar stores carry...$30 for a charger cord is expensive to me but it did come with warranty so that was a plus

Bo
Review №41

Very helpful, very nice people

Jo
Review №42

It was the best time of my life!

ab
Review №43

Perfect

Ju
Review №44

Very, very helpful.

Re
Review №45

Great service

Ma
Review №46

Store full of customers, one employee. We left, go to another location. Guy in front of us says he was there an hour, we left after 35 minutes. Staff member never even acknowledged us.

Mi
Review №47

Keisha was fantastic,,

ce
Review №48

Excellent!!

Information
14 Photos
48 Comments
4.6 Rating
  • Address:269 N Broadway, NJ-49, Pennsville, NJ 08070, United States
  • Site:https://locations.tccrocks.com/nj/pennsville/269-n-broadway.html?y_source=1_MzIzMjQxMS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 856-514-3090
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations
  • Metro by T-Mobile233 S Broadway, Pennsville, NJ 08070, United States
  • T-Mobile421 N Broadway, Pennsville, NJ 08070, United States