Tim is very professional . We love our car. Nice staff and clean facility.

This dealership always goes above and beyond to their their customers. Definitely make you feel like family.

As always, our service was excellent and all questions answered.

The sales staff dont pressure you. But listen to what you are looking for. When picking up the car I purchased. Staff took my wife to the vehicle. To set up and show her the features. Plus how to use them. From start to finish a very good experience.

Smooth buying experience. Would highly recommend.

I had a very good experience, which I expected, its Acura. My salesman, Benjamin, was the epitome of what I expected, he was friendly, knowledgeable, and very willing to meet my needs. In other words, he was/is a true professional.I dropped in to see if I could possibly afford a TLX, which Benjamin showed that I could. I was surprised and happy. The TLX is a beautiful car. If youre interested, even remotely, go see Benjamin, hell take care of you.

I recently was traveling from Ohio to Wisconsin with my two daughters and unknowingly hit road debris that became lodged under my MDX. Acura Roadside was able to coordinate a tow truck for us; however, due to COVID issues we were unable to ride in truck with driver. I outreached to Bob Lindsay Acura (where I was being towed) and spoke with Mark the Service Manager. He was nothing short of kind and accommodating. Mark pulled a staff member, Clay, to drive a hour to pick the three of us up. Fortunately, the tow truck driver was able to fix our issue without towing us; but Mark and Clays willingness to help was greatly appreciated. Acura is fortunate to have employees, like Mark and Clay, promoting their brand and making loyal customers. Thank you again to Mark and Clay for outstanding service!!!

Spent some time looking around and visiting dealerships over the past few weeks. I kept going back to an Acura TLX as my choice. I made a phone call to Bob Lindsay Acura. I talked with Tim Lipsey explaining I have a strong interest in one of the vehicles listed in their inventory. Tim informed me he wanted to put hands on the vehicle to ensure they still have it. He confirmed it was in stock. Perfect, we set an appointment, where I learned it was his day off. I told him I can make another day. Not necessary, I would be happy to meet with you. On arrival the car I was interested in was inside a customer viewing area. The car was spotless!!! What I found really amazing is every employee I encountered during my time walking around looking, both inside and outside of the building greeted me. I came prepared with research on the vehicle I was interested in. Not needed, they exceeded those figures in their offer. I received what I considered a very fair deal for both of us. Amazingly I went through a seamless very professional negotiation and purchase. My experience here rates this dealership and staff as Fantastic!!!3-13-18 Im back for an oil change and tire rotation.Honsetly this is the best dealership I have dealt with. They definitely are interested in their customers first. No pressure sales at all.

Great place to get a new car! Very helpful and knowledgeable!

I havent bought a vehicle, outside my price range, but the sales floor is very clean and the staff is excellent.

Wow! We are so grateful for Bob Lindsay Acura! Jim Lindsay was so knowledgeable, patient and kind in helping us pick the perfect car for us! We purchased an Acura MDX and absolutely LOVE IT! Thank you Jim Lindsay and the entire staff at Bob Lindsay Acura! We are so happy with our car!

Bob an Julia made us feel at home. Great service!! Thank you both!

Was looking at cars. Very organized lot.

My first car buying experience with this dealer was great! The consultant Tim and business manager Sandy were both very helpful throughout my entire car selecting/buying process. They made the process fairly simple and easy, wonderful experience. If you need any advice, go find Tim, He is the guy!

I have been enjoying Bob Lindsay Acura for over six years now, from Gary in parts to Mark in service! The used TL I bought there has been a tremendously reliable car, and they really took care of me when I had an insurance claim awhile back. This 5-star rating is way overdue and well deserved.

Staff is always friendly and making sure your needs are met. Each experience is always outstanding.

Great dealership. Excellent service department. Julia in particular is knowledgeable and always willing to answer questions.

Our experience was great working with John while purchasing our MDX. I also had some issues with services which they were able to fix so I was grateful for that. We will definitely be seeing them again.

The entire experience was amazing! Ben, Nikita, and Jim put together a great deal for us, and Sandy was outstanding with the finance paperwork. This is my 3rd new Acura purchased from Bob Lindsay Acura and their great service is the reason I keep coming back!

Julia is AMAZING to work with! And the crew do a great job servicing our cars! And a huge thank you for Tim for his assistance!

I haven’t dealt with their sales department - my rating is for their service department. I drove from an hour and a half away to get work done in relation to a recall. I call twice ahead of time to verify the work the that needed to be done and also about additional work I wanted done. I called to make sure I understood what would happen, the time frame and the price. Once I arrived, I was told completely different information - which would require me to bring my vehicle back 3 more times. They did make a concession later that I could bring my vehicle to a different location closer to me for the other visits- but this should have been explained on the front end and saved me so much time.Finally, I asked for the window of time to confirm how long it would be, based on what I had been told previously. The lady told me the time and I said, ‘if it will be any longer than that, please let me know as soon as possible’. I brought my children with me and drove a long distance so if it would be different than that, obviously we do not want to be sitting in the dealership any longer than necessary. She cane out after the agreed amount of time and then told me that it would be even longer, doubling the amount of time for us to be here.They should be upfront about expectations about work being done and the time that it requires. Very disappointed. We are in the market for a new car and definitely won’t be buying one here, no matter how great the reviews are for the sales department.On the plus side, they do have a nice waiting area, which when got to see in our extended time here.

This was without a doubt, the best vehicle purchase experience Ive had in my long life. Bob Lindsay and the people that worked with me, Benjamin Shafer & Sandy Schmidt, were beyond helpful. NO PRESSURE at all. The SUV I bought there was easy to review online, easy to test drive with Benjamin, and easy to buy with Benjamins & Sandys help. Drove 3 1/2 hrs one way to get there would do it again in a heartbeat. Love my SUV!

Mark, the service rep, was friendly and professional. He outlined everything that was going to be done to my RDX based on the inspection and the costs involved. I received a loaner vehicle so I was able to limit the amount of time away from work. I even got my RDX back cleaned. The service was awesome.

Took RDX in for oil change. They recommended a $350 fix for tran fluid leak. My independent private rural mechanic fixed for $40 today Not the first “up sell” attempt here. Love the car but no more service visits.

Ive been a loyal Acura customer for decades. It is a quality product combined with the excellent service from Bob Lindsay. These guys really know how to take care of you and the car! Forever grateful for covering a major repair under warranty. THANK YOU!

After purchasing our second Acura MDX from Bob Lindsay, our expectations of great service and treatment continue. And learning how to use all of the features on our new car was made easy by the expertise of Kyle, their technology employee. I cant say enough about how helpful Kyle and all employees are to meet our needs.

Always a great place to purchase a vehicle. Everyone is friendly and seem like they really care. I would highly recommend Bob Lindsay dealerships!!

This place is amazing! Our salesman Tim Lipsey was super nice and knowledgeable. The homemade cookies were also really good! :-)

We just bought a new Acura here a couple of weeks ago. Our salesman John was very nice, professional and attentive. The entire process was pretty seamless. I would just have to add, this dealership is not very willing to deal at all. They will make you shop around and then come back to them with your lowest quote on the car you want, then they will most likey match it. Overall, this was a positive experience.

They always provide great service and accommodating to all our needs!

Awesome customer service and fair negotiations. Great experience!

I live almost 2 hours away and have a squeaking noise come out from my car.The noisy goes away a the long drive, I have to wait 4-5 hours? Till the squeaking noisy goes away and they will be able to start diagnostic my car which is make sense. But the down side is they won’t let me have a loaners car, it’s only for people who bought the car from them 😱Very nice customer service. Mind just say it’s just for locals.Well I better drive to Chicago, at least they give me loaner car as long the service take more than 1 hour, and lot of things I can do while waiting for my car to get done 😊

Great Acura dealer. Everyone there was very nice and helpful. I was definitely pleased with my experience of buying my certified 2108 TLX there

This my second service appointment with Bob Lindsay. I live in Bloomington, but they pick up my car, leave me with a loaner, and perform the required service for my vehicle. I appreciate the curb side service as we dont have a local dealership. All of the staff have been helpful and friendly. I truly appreciate their customer service!

I dont live in Peoria & I had tire issue. I stopped in to get some help/information and the 2 gentleman in the service department were AWESOME and I made it home OK.

Outstanding service, extremely knowledgeable, and always professional! The Lindsay Team delivers a great customer experience in all aspects of their business- sincere, caring, and servant driven- wonderful people!

Service was done correctly and efficiently. The touch up paint I had requested was provided. Kyle assisted us with questions about the GPS and command console interface. Thanks to all!The cookies were excellent!

Bob Lindsay Acura made my first experience buying a vehicle an extremely smooth process. The costumer service was absolutely impeccable. Roger and Sandy were great to work with, and went above and beyond. I could not be happier with the entire experience and my vehicle!

My experience at Bob Lindsay was smooth and pleasant. John B. went far and beyond to get me in the right vehicle for my needs.Also the finance office was experienced and professional.My wife and I will share our experience with our friends and family.TJ

I normally do not write reviews but this is our 4th interaction with this dealership in little over a year and every time there is some sort of mix up or issue that requires us to follow up with them. I can honestly say I would not recommend purchasing from this dealership or visiting their service department. Particularly because this is a luxury dealership, it is even more disappointing that the professionalism of the service department specifically has been lackluster and even rude on some of the occasions.

Im happy to have visited and bought a car there. No hassle, no haggle and hopefully we both got the price we wanted!The only luxury dealer Ive had any luck with downstate - and they saved me a drive to Chicago!

Wonderful group of people with great values.business if only a part of the relationship!!

The Bob Lindsay Acura team is top notch! We bought a used RDX from them 2 months ago and it was a very quick and easy experience. Reasonable pricing and very helpful staff.

Always friendly and attentive to details. Great service! And the cookies and coffee were great!

My experience at this dealership, from start to finish, was excellent. From the first call I made, to driving off the lot, the people here were wonderful, Tim Lipsey in Sales answered all my questions, returned calls quickly, and was excellent to work with. We quickly reached a deal and I flew out the next week to pick up the car. The car was exactly as it appeared in the photos online and as described by Tim. Its a gorgeous car and I could not be happier. I recommend anyone in the market for a vehicle to check out Bob Lindsay Acura.

First time visiting for some recall work, and overall checkup. Julia is exceptional and I couldnt have asked for a better experience. Well worth the drive and I look forward to working with them in the future.

Bob Lindsay Acura is an outstanding new and used car dealer. Mr. Roger Waldo sold me my second brand new Acura since 2010. Both of those buying experiences were quick and painless with very little negotiating. I am loving my new 2018 Acura TLX and Ill happily drive 100 miles passing other Acura dealers on the way to get a new one from Mr. Waldo at lease end. Thank you Roger and thank you Bob Lindsay Acura!

Roger Waldo couldn’t have been nicer or more helpful. We have driven Hondas for years and he helped us to find a used Odyssey. He kept me informed when one would come into the dealership and paid attention to our requirements. He found exactly what we needed and wanted! We are so happy with our 2013 Odyssey!! Sandy was so professional in the billing office and knows her job SO well! We felt we could trust everyone and knew we were in good hands.

Excellent sales experience with Tim Lipsey. Price negotiations were very cordial; pricing was very competitive. Owner Bob Lindsay took the time to introduce himself and discuss personal and community issues. Well worth the time dealing with Bob Lindsay Acura.

Roger Waldo - he breaks the mold when it comes automobile salesmen! Friendly, helpful, patient, and I never felt any pressure sales hype like Ive gotten over the years with other car dealers. My car buying experience was pleasant, as were all the staff at the dealership - and I love my Acura!

Tim Lipsey and the rest of the staff at Bob Lindsay Acura are too notch. Ive bought a lot of cars and this was an excellent experience overall. Highly recommended!!!

I called with an issue on a Friday, they reached out and discussed it with the District Service Manager since they had not experienced it before. They called me back on the following Monday and they serviced my cat on Wednesday.

Ben in sales and Sandy in finance were great to work with. They were both easy going yet professional and knowledgeable. I will definitely try Bob Lindsay again first when Im ready for another new Acura.

As usual, the service was completed on time & with a smile! (& under warranty!) Mark made sure we had a loaner & the inconvenience of not having our vehicle just absolutely disappeared. Its easy to see why Acura has such a good reputation.

Roger Waldo (salesperson) and Sandy Schmidt (finance manager) were so pleasant to work with. The sales process was smooth and paperwork was seamless. The entire experience at Bob Lindsay Acura was exemplary, and I appreciate their willingness to give back to the community (WCIC sponsorship, Foster-Pet Outreach, etc). Truly a pleasure!

Don and Mark are the best. Best service dept I’ve ever experienced.Steve Wells

Dropped vehicle off to a smiling Julia around 7:30AM. Expected the car to be done by the end of the day, but to my surprise, was done and washed by 10:30AM. Great experience! Highly recommend!

Great experience! Thanks to Tim, Kyle and Sandy. Love my new MDX!

As always, great service. Don was pleasant and helpful. I truly appreciated being given a loaner vehicle while mine was being serviced. I drive 2 hours to get to Bob Lindsay Acura and it is worth it!

Great Staff - very professional and they take care of their customers by any and every means possible.

The service staff have always taken very good care of us, and this time was no exception. We took the MDX in for routine service & as always, they washed it up for us. I felt like they went above & beyond when I saw that they had also cleaned our Weathertech floor liners that were now very dirtied from the winter months. This made my wife’s day....on her birthday no less! Thanks again for the great service.

Courteous staff from sales to finance. Thorough review of the cars features before you drive off the lot.

Ive had a company vehicle for the past 20 years and was dreading the new car buying experience. I looked at several other dealerships and the experience was the same as it was 20 years ago....painful. From my first step in the doors of Bob Lindsay Acura to the final drive out of the dealership with my new vehicle I could not be happier!! Tim Lipsey our Sales Advisor was awesome all the way through the process. Sandy Schmidt the Finance Manage could not have been more helpful or pleasant to work with! Then when I thought I was completed Kyle Jackson the Product Specialist showed us every bell and whistle on the vehicle. Some of the options are on my wifes vehicle that we never new what they were or how to use them. All these individuals contributed to an absolute pleasant new car buying experience and are an example of Bob Lindsay Acuras quality and dedication to providing a truly painless and enjoyable car buying experience.

Got me right in. Made me feel like a queen, answered my questions. Great service!

Very friendly and helpful. They walked me through everything I needed from start to finish.

1st rate as always. Always a pleasure to take the trip to get our Acura serviced.. All the people are so friendly. (from Springfield)

John Bordatto was an excellent sales representative, very knowledgeable, and forthright. Mark Fjelstad in the service department has always taken good care of me and my MDX.

My wife and I purchased a RDX last month. We are very impressed with the vehicle and even more impressed with our experience. Roger Waldo made the experience very enjoyable and answered ALL of our questions before AND after the purchase. I highly recommend Roger and Bob Lindsay Honda.

Always satisfied whenever I go there to check up my car.

We had a good service experience at the Lindsay service department on our 2016 MDX. Fast and efficient service as always from Bob Lindsay Acura. Quality service shop. They were able to schedule me in on my request and finished 4-wheel alignment within and hour. .

Best Car Buying Experience... Ben Schafer is best.. The go to guy..

I had an oil service and tire rotation. Later I discovered the scratch on the bumper had been buffed out. Thank you.

I had the WORST experience that I have ever encountered at any place tonight. I just got home from visiting BL Acura and worked with the rudest salesman I have ever come across. Benjamin, was very nasty about the time I came in as I wanted to get some information about the RDX. I explained to him I was considering leasing and he started talking about how long he has been at the dealership. If you were too tired to provide decent customer service, you could have asked someone else to step in so you could go home. I was very rushed, I came around 7:45p.m. just to get information and as soon as he found out I was not planning to purchase he was rude. I see a lot of posts saying that the purchasers did not feel rushed, I felt the exact opposite. He told me, even on the test drive to “let’s get going because I have been here for 12 hours”. He said it again, when I asked for a print out of information after the test drive. I told him, he needed to speak to his management team if his hours are not working for him. He stood up and said “I have had enough tonight” he said it is offensive when “you come before we are about to close. I asked him for his name he said “take a card and feel free to complain”. You all have lost new business. There are so many car dealers and tolerating rudeness is not in my top 5 things todo for the day. I explained to him that his attitude was disgusting.

Mark Fjelstad (Service Manager) was able to identify the warranty issue on my 2017 Acura RDX. Mark worked with the technical area in California to understand what was causing the constant spikes in error messages. Since I live 90 miles from the dealership he made arrangements to provide a loaner vehicle while my vehicle was being repaired. Julia Jenkins was gracious enough to meet me half the distance to make the vehicle swap. Both Mark and Julia followed up after the repairs to see if things were working as expected.

Jims team including Tim Lipsey and Sandy Schmidt did an incredible job getting us through the car buying process. Obviously finding and purchasing the right car can be nerve wrecking, and after going to over 12 car dealers across Chicago and Peoria, we settled for a new 2019 RDX from Bob Lindsay. They were able to get the car we wanted within a week and made the process very smooth. The most important thing for me was that we didnt feel rushed at all. Also had a great after-buying experience, which, from my experience is rare cause many dealers couldnt care less after youve bought the car. Lastly cheers to Acura for the awesome redesign to the model, although I wish I could have had some of features of the advanced package on the A-spec.

Bought my car here several years ago. Moved away for a couple years and now have moved back. Service is even better than I remembered it being.

Excellent on time service including an unexpected loaner car was provided by Don Patterson! Very much appreciated!

Friendly atmosphere and quick service. Great snack and coffee area

Mark from the service department is always a pleasure to work with. Great team !

We had a great car buying experience at Bob Lindsay Acura. Our salesman Ben was very accommodating. It was really a no haggle/hassle experience and we absolutely love our new MDX

It is always a pleasure to work with Tim Lipsey. We appreciate that he is so willing to work with us to find a vehicle that meets our needs. We dont have to be convinced about the Acura brand - weve driven them for years. Tim is very patient when explaining the new features on our new RDX to two tech-challenged seniors!Sandy Schmidt makes signing all the paperwork much more pleasant.

We are sold on Acura and Bob Lindsay Acura. Had a fantastic salesman, Ben Shafer. Service after the sale and any issues they will make right. Going back for our third Acura soon. Highly recommended.

Tim Lindsey, Sales Rep and Sandy Schmidt from Business Resources were please to deal with and made our buying experience great!

I am regular customer. They are always polite and friendly. They provide good service.

Family atmosphere with attention to detail. Staff makes you feel part of the family. Service as it should be!

Oil change! Charge was very high!

Searching for a particular car is stressful, but I was relieved to have Tim help me get exactly the car I wanted! Excellent customer service!

Great service (as always) at Bob Lindsay ACURA. I really enjoy working with Mark and Don.

Friendly and helpful!

Always a great experience working with the service department. Recommend them highly for all service needs.

Detailed service and outstanding people willing to work with you and get things done right

Don did an excellant job getting my Acura serviced today! Mark, Don, and Jim always go above and beyond when your car is in for service. Because of this I will always by another Acura from their dealership.

We have been with Bob Lindsay Acura for over 12 years through 4 different vehicles and their overall rating in our opinion is second to do other dealership we have ever dealt with. From sales to service is as professional as it could be.

I love this place!! Great atmosphere!! We will definitely be doing business in the future!

I GOT IN ON THE DAY I CALLED. SERVICE WAS DONE IN A TIMELY MANNER. THEY EVEN WASHED THE CAR.

This was the best automobile buying experience I have ever had. This is also my first time buying a pre-owned vehicle. Tim and Sandy were both professional and friendly.

Very comfortable showroom and customer waiting area. Friendly knowledgeable staff.

Love Bob Lindsay Acura we purchased our Acura MDX from Roger Waldo and wouldnt go anywhere else. Cuatomwr service is outstanding. All future vehicles will be bought at Bob Lindsay.

Every time I tow into this place they have me drop the customers car inside their service department weather is nice outside or not love this place

Exceptional customer service from the moment I walked in the door. Very pleased with my purchase, and would recommend to anyone considering where to buy their next vehicle.