Mariel, Javier and the entire team make the shopping experience terrific. They are super friendly and knowledgeable. The store is well kept and they understand customer needs. Great place to shop and the high end products are terrific.
May 5, 2020 I visited the pinecrest location to pick up a gallon of ceiling paint. Unable to go inside the store, I sat in my car and phoned the clerk inside. When she picked up I gave them the phone number associated with my previous purchases. I requested a gallon of the ceiling paint we had previously purchased. The store clerk brought out 6510-65906 Bright White. I went home and applied the ceiling paint only to discover that it was the wrong paint. The correct paint is 6509-89858 Bright White. I called the store to tell them and for them to get me the right paint as I previously requested. They refused to help and told me to go to another store. I pleaded with them to help however they took a laid back nonchalant approach to the mistake and made it all my fault. Im disgusted with this lack of effort to help. We have spent a lot of money $$$$ with Sherwin Williams over the last couple of years. I hope you take this matter seriously. Obviously it bothered me enough to share this experience.
Very well organized and helpful service. Such great service by Eddie. He is really nice and professional. Great quality. And they have an amazing manager who was so kind Sandra. Thank you.
Really friendly staff. Wait on you to make sure you order the right paint. Even should the text message I got from the owner, so they could match it precisely.
Excellent service. Great prices
After my bad experience at the Sherwin-Williams store in Kendall Dr. and sale person David, I decide to drive a little farther and see if I can get the pairs I was looking and I had a great customer service experience, Mr. Many was very helpful and nice an yes I was able to sell the colors I was looking based on the information I provide.Great Customer Service
I placed my order over the phone, and was able to pick it up curbside within about 30 minutes.
Awesome helpful staff! Eddie and Sandra excellent customer service.
Sherwin-Williams has a slection of paints that rivals Home Depot and we have had great results. The information from the staff in the store is clear and to the point helping you make a decision to get exactly what works for your porject.
The people you have working at the store are professional, friendly and very knowledgeable!
Awesome service, good eye for precise color matching with staff!
Good advice, good service. Staff is friendly but professional, take time for you and give you their full attention.
If youre look for great professional service, & information about paint. Sherwin-Williams is the place to visit.
Helpful staff, good selection
Ease of finding colors and quick service.
They are always very helpful and knowledgeable
Fast and friendly service.
Nice friendly people
This place here or where you find another, never changes your excellent attention and great knowledge in all areas. PAINTING DETAIL PAINTING. Thank you.
Very good attention from the staff thanks
Good attentionI easily got what I needed
I consider it a very professional place for your specialty which is the paintings
Good service and attention
To buy paint this is the best place