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Family Dollar
5160 Penn Ave, Pittsburgh, PA 15224, United States
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Family Dollar
Comments
Br
Review №1

I dont know how this place has almost a 4 star score. I just got done waiting in line for 30 minutes to buy 4 items. A line of 8 people were there, including me. 2 of them left at the 15 minute mark. Its like this every single time you go in there. I feel sorry for the single employee that works the register. Management has to be a joke, if not nonexistent, for as bad as this place is run. Make sure you have plenty of time to spend here if you plan on going.

Ma
Review №2

40% Mark-Up Mis-pricing at Family Dollar, Penn Avenue in BloomfieldTwice I came here and found that the price on the shelf was not what i was charged at the cash register. The first time their printer wasnt working (which seems to happen a lot). The second time I was charged $3.50 for two items that were marked $2.50I went up to the manager who said she would not give me a refund. I told her I would write a bad review and she said,Thats okay!You should think about the fact that you may be paying 40% more for each item you purchase at Family Dollar!I took photos so that I could write to corporate (I think Family Dollar is owned by Dollar Tree).Check your receipts!

Jo
Review №3

This was my first time browsing the isles, and I must say that this location Family Dollar is clean! Furthermore, the shelves are well stocked and the customer service representatives are friendly! I definitly will be shopping here again!

De
Review №4

Very polite employees and a clean store. Fast service, too.

ri
Review №5

They are convenient to go to and they have a lot of small items that you might need but Ive been there a number of times and they are closed because they dont have staff available. So it can be hit or miss.

ju
Review №6

This store is. terrible, it closes prior to it required time, the coupons on their app dont work half the times, staffing at times is laughable. The only thing good about it, its in the neighborhood.

Me
Review №7

This store is trashed. Products in the aisles none on the shelves. Its a disaster in that store☹️☹️

el
Review №8

I like Family Dollar because they have what l need some of the time and it the people are nice

Da
Review №9

If you ever hear about a place where all the employees just quitat the same time theres a reason

Sh
Review №10

Very Clean, Good People working There, and most of all Very Outstanding.

Sa
Review №11

The employee on duty was helpful. Sadly, theyre also very understaffed

Jo
Review №12

This place is Never open as late as the website, phone and signs say they are and I try to call at 8pm see if open - nobody answers the phone, this store is pathetic! 👎👎👎👎👎

na
Review №13

Terrible place always closed 2 hrs before their supposed too and when they are open employees are rude or M.I.A. Need to jus shut down

Ms
Review №14

Its come a long way... Very organized now, its nice & bright, and the cashier is cordial.

Je
Review №15

Sometimes a little busy but Ive always found the staff to be friendly and helpful.

Sn
Review №16

Less expensive than Target and Walmart and lot better then Dollar Tree. You can buy many household things here that are pretty nice. Like for decorating your home, toiletries and food. They have a little bit of everything. Next to Walmart its one of my favorite stores.

Co
Review №17

This is a great store in a good place. But it’s hours are posted that they are open 8am-10pm daily and it closes at random times throughout the week!!

St
Review №18

Out of a lot of products. Very friendly and helpful staff!!

E
Review №19

This store is routinely closed hours before the official closing time. The aisles are always filled with unstocked merch. The overall demeanor of the staff is dry and unconcerned. There appears to be an issue with keeping a manager, if this location is not going to operate with regularity and be realizable for the community shut it down and let another operator occupy the space period. Family Dollar seems more concerned with real estate acquisition than customer and community service.

Ry
Review №20

I love the Smart Coupons and with sale prices, I was able to get a lot of stuff for not too much money! This store has friendly employees, both on the floor and at the registers. The store was much more organized and much cleaner than some of the other Family Dollar stores Ive been in.

L.
Review №21

The store manager there is awesome! I mean hes really seems eager to help anyone walks through that door. Im surprised he hasnt been promoted by now. great job!

Ch
Review №22

I found everything I was looking for. The service was quick. The return transaction was successful. I visit the store often.

Ma
Review №23

It has its perks and meets most basics.

St
Review №24

Beautiful manager willing to help any way she could but the cashier too slow

Su
Review №25

The store was very dirty. That was a little turnoff from returning. The employee at the cash register was very cheery and helpful however not all could be described that way. There was one in an isle and miserable could be the only word to describe her.

lo
Review №26

Not good but ok

Ci
Review №27

This store on Penn Avenue in Garfield seems to have more than the one in Lawrenceville I just love it

Wi
Review №28

Not crowded found what I wanted right away good service

Sh
Review №29

It was really good for me, the people there very helpful and nice.

Ga
Review №30

I am blind and Ive shopped at the store many times because I live a few blocks away. I am consistently received terrible service related directly to my disability. Sometimes I am asked to wait for 10 to 20 minutes before and employee will help me find just one item in the store. Most employees are generally rude to me and insist on pointing or acting as though I am not capable of understanding what theyre saying when in fact the problem is that I cannot see where they are pointing The ADA requires that store employees assist blind customers in finding products in the store.

Ki
Review №31

Quick easy shopping. Lines move fast and very friendly employees that welcome you as soon as you walk in the door.

Ma
Review №32

This store has cleaned up and reorganized but no longer carries the Libbys Country Sausage Gravy. They have begun carrying more lesser quality canned items.

Ma
Review №33

Pleasant! I just wish my online discount would work! The Smart etc.!😯

Ja
Review №34

Usually the line is ridiculous (alongside the customers spending hundreds of dollars there), but as of late Ive noticed both checkouts open when Im in line. If they keep it up, this might go to 5 stars.

Ma
Review №35

This review is similar to the majority of my reviews of the Family Dollar store in the Pittsburgh, PA area. Horrendously dirty. Looked as if the floor has never been cleaned. It as most in Pittsburgh do had a stench to it that will turn your stomach. I do not recommend visiting this or any Pittsburgh Family Dollar for atleast an hour after eating or you may lose your dinner. It is a shame but you could reduce their prices to free and give all there items away and I would not shop there. This company has some of the worse management I have ever experienced. Thats what it comes down to.

Z
Review №36

Convenient to go to but theyd be out of things sometimes too.

Ra
Review №37

Staff very helpful and friendly but the lines are always super long need more people at the registers at the same time.

Mo
Review №38

Not a true dollar store. Friendly staff. Food products, scrubs, convenient location.

Jo
Review №39

Very friendly and helpful staff. The store is also always clean and organized.

St
Review №40

Family Dollar is a great discount store for people on a budget. You cant get produce items (Meat, Fish, etc) there.

Me
Review №41

. Though wheel chairs can get in, its probably hard for them to get to the check out from the awkward wrack in the middle of isles and counter. Its almost hard for someone not in a wheelchair and its hard to form lines. The set up needs a better marketing perspective for its customers Long lines. They cant seem to get enough staff and are always hiring. If they were properly equipped itd be fine. I didnt appreciate the rap music blaring from 2 young men behind the counter. However that only happened twice. If it were lower id notve been so annoyed as i couldnt hear my bpyfriend speaking. The manager wasnt there and neither kid works there now but that shouldnt be allowed. The store has a nice discount corner and wrack. They carry a lot of items.

Jo
Review №42

Polite staff. Generally well stocked and clean.

Pe
Review №43

This Family Dollar is changing management often. But its seems to be moving in a positive direction.

Ly
Review №44

Great place with great prices with parking

Ke
Review №45

Cheap stuff, but very low quality over all. Ifind these places a little depressing. They make me wish I selected a different career path.

De
Review №46

Its a.verydecent place to shop .very unexpensive

Ma
Review №47

Its convienant and the Customer Service is Great

ki
Review №48

#ratchet..Well at tymes it kan be, klean up, please!

Ge
Review №49

Always fully stopped and convenient hours

Ry
Review №50

Good size store, cashiers are slow.

T
Review №51

Cheap store, good for daily needs.

Ez
Review №52

Cool that their so close by me

Ja
Review №53

Store associates at friendly and helpful.

El
Review №54

Nice place to shop, price is nice

Je
Review №55

Very slow service. Sometimes rude customer service.

Iz
Review №56

Found most of the items I was looking for. I would shop here again.

De
Review №57

Ok for quick items

Za
Review №58

Workers of the world unite

Ch
Review №59

Has basic things. Not very clean

Pa
Review №60

This place had everything I was looking for.

Mi
Review №61

Friendly and helpful staff !!

An
Review №62

The area is convenient!

De
Review №63

Love it a lot.

Ra
Review №64

Cheap but low quality. Dont buy food

Ba
Review №65

Store almost always has what Im looking for

an
Review №66

Always pleasant👍👍👍👍

ma
Review №67

Great prices

NR
Review №68

Good prices

Lu
Review №69

Good prices

Ch
Review №70

Nice place

Ja
Review №71

Love Family Dollar.

Al
Review №72

I like this particular Family Dollar

Sh
Review №73

Great

Ke
Review №74

Yeah Bro

في
Review №75

Of the stores that have reasonable prices, which include foodstuffs, toiletries, sweets, household utensils, clothes, childrens toys, luxuries, shampoos, nuts, plastics and many different tools, and this does not mean that everything is low in price, but there is no hand in knowing the purpose you are looking for and how much its price in other stores

Information
31 Photos
75 Comments
3.9 Rating
  • Address:5160 Penn Ave, Pittsburgh, PA 15224, United States
  • Site:https://familydollar.com/locations/pa/pittsburgh/26137/
  • Phone:+1 412-404-9984
Categories
  • Dollar store
  • Clothing store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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