This was a long process, buying from Louisiana and having my car shipped but the salesman Albert was very helpful and was on top of everything! (I worked with 2 different salesman throughout my process) He maintained great communication throughout the process and got things done quickly. He even made sure I got my keys that was left in my trade in. I love my new car.

Cristian Valdez was great! Not like a typical sales guy. He was easy going, personable and did not make us feel pressured to buy anything. I test drove a lot of cars and he was patient and accommodating. I shopped prices at several places and felt I got a fair price. Found a car that I love within budget. I will definitely recommend my friends and family when car shopping.

I have been looking for a Masereti for over 3 weeks. I had my check in hand from my bank, therefore I was ready to buy. I finally found one but it was in Dallas and I was in Houston. I called the dealership and Ike was the salesman I was referred to. The car was not there but was due to arrive in a day or so. He advised he would call me as soon as it came in. The next day the car came in and sure enough Ike called me and sent me a video of the car, it was beautiful.Due to the large amount, I had to put my eyes on this car. The issue was I was 4 hours away. I was advised, it was first come first served, so guess what, my husband and I got on the road and drove to Dallas. We got there and the car had everything I wanted. Im glad I went to purchase the car in person due to a couple of things that needed correcting but they took car of those items and back to Houston we went.Ike was awesome and the experience was quick and easy. We were literally in and out withing 2 1/2 hours. I will never buy a car without a check in hand and confirmation the dealer have what I want. The experience was awesome, please go see Ike and let him know Marcia sent you.

NEVER DEAL WITH THIS DEALERSHIP EVER!!!!I bought a car at this dealership being out of state. First, it was so hard to get in touch with somebody over the phone, I had to call the general manager to provide me a salesman because the previous gentleman on a phone was so rude and didnt want to give me any information. Finally, I got a deal by the end of the day, after that car was stocked for 2 weeks at the dealership, due to different issues. I arranged a transportation service to bring a car to my place and when the driver almost arrives at the dealership, the sales representative called me and said they found a crack on the windshield at the last minute. So I had to pay a late cancellation fee for a driver. But the most horrible happened later when I finally got my car. The car was dirty and everything was in the paint. Nobody could give me any explanations for why they sent a car like this. The general manager said it was buffin component and sent me a check for $200, which was a nice part, but when I finally drop a car to detail I got aware that the back bumper was repainted after the car was sold to me. I tried to contact the general manager but everybody just start ignoring me. And final thing was that they received my plates one month ago and sent them to the wrong address and didnt let me know that the plates came back to the dealership.PLEASE BUY CARS IN DIFFERENT PLACES IF YOU DONT WANT TO HAVE MANY PROBLEMS.--

We had the pleasure of working with Rob Evans at Autos of Dallas. He is super professional and friendly. We never felt rushed or pressured to buy. My wife loves her M4 he sold us and the entire process was stress free and not the usual back and forth car haggling we had to do in the past at other dealerships. I highly recommend using Rob Evans of you are car shopping. His knowledge of cars is impressive and his approach to business is above and beyond any of my prior experiences when buying a car

Looking for a luxury vehicle? Rob Evans is your guy!! I completed the entire purchasing process and never stepped a foot on the car lot because I am not a resident of Texas. Rob took care of my needs and made the purchasing process extremely easy. Give him a call. You will not be disappointed.

My wife and I sold our 2013 MBZ E350 and 2013 BMW X5 with low mileage (approximately, 70,000 miles each). We casted a nationwide online search from our West Plano home, for a late model E350 and GLC in white. We found both cars (horses) at Dallas Auto. We had clear title on our prior cars and/or pre-funding when we collaborated with Dallas Autos Rob Evans. Rob is a people-person and I found many commonalities during our discussions about life and family. As it relates to the new horses, Rob listened and provided the specific vehicles, we were looking for, a 2020 MBZ E350 (AMG Accents) and 2020 GLC with the black wheels (see pics), very nice. Rob offered to deliver the horse to our home but we worked it out with the car rental. He took car of the small things, which really matters, such as making sure the cars were detailed, applicable mats and had their upholstery man resolve a blemish on the front passenger seat, now invisible. As a IT Director and wife a Corporate Sale Director, we appreciate quality results and closing the sale as a win-win. We have friends and family, who love our new horse and asked us to refer them. We have referred them to Dallas Auto and, especially, Rob Evans, extraordinaire Sale Professional.

Cristian Valdez was easy going and personable. No pressure. He and they helped me get my wife the car she wanted. Salesmen are really cordial. Selection is impeccable. Definitely going to be a first thought when others ask me where to seek a nice upscale car.

I had a great experience, buying my car from Autos of Dallas. The service was outstanding and they gave me a great price for my trade in, as well as my new car! I will do business with them again.

Was in and out within 5 minutes and not due to a good experience. My husband and I were told we can only test drive one vehicle and we’d be better off going to look elsewhere if we still needed to figure out which vehicle we wanted. The salesman said they sell the most vehicles and sell them fast which doesn’t make sense considering the vehicle we were wanting to look at has been there for over 3 months! In addition, they charge a ridiculous dealer fee of $1,498 for a “location service” for your car. I just purchased a vehicle from a different dealership with the exact same service for $400. Total rip-off and judgmental as soon as you walk in the door! Found the exact same car elsewhere for $3000 cheaper, less mileage, and no dealer fee. Thank you autos of Dallas for showing us who NOT to waste our time with! Worst customer service experience we’ve ever had.

Outstanding service from Rob Evans, very professional. Best customer service, patient and walk you through every detail. Thanks Rob Evans for all your help, we appreciated your effort. 🚗👍👏

Mr.rob was awesome and made my purchasing experience very easy and helped me find the car I really wanted always taking his time with me never rushing me through the process or trying to push me towards a vehicle I didn’t ask for

I had just started the car shopping process three days ago… I went into a Autos of Dallas to look at a Jaguar XE to buy for a daily driver. Cristian V. showed me the car and handed me the keys for me to test drive at my leisure by myself! I wasn’t quite sold on the interior space since I have to entertain clients sometimes… So I looked at an F Pace on the lot and test drove that as well. After test driving both of them I still wasn’t quite sure and told Cristian I had one other vehicle to look at, at another dealer and I would let him know either way the next day. He didn’t try to keep me there… pressure me… and gave me his cell number in case I had any other questions after I left.Needless to say I was impressed… I called him the next afternoon and told him I was going to go with the F pace… He asked for my basic information… The next day the finance manager called me with a rate and a payment… After agreeing upon it he had everything ready when I showed up the next day to pick up the keys… Cristian made this three day process easy and rewarding..! I would definitely recommend Autos of Dallas to anyone looking for a high-end vehicle without the high-end pressure.

Ehad was a great salesman. He was very tentative, knowledgeable . He cared about the customer and his job. He followed up and returned calls. Mitch was good aswell. Ehad wasnt pushy at all very upbeat. Facility was clean.

Mark Johnson has been extremely helpful and personable during our recent purchase of the 2020 Alfa Romeo. The buying process was very smooth and upfront with no gimmicks or tricks. I truly feel like he helped us get the best deal. I greatly appreciate Mark for generously giving his time to answer any questions or concerns quickly. Would definitely buy a car here again!

Cristian did an awesome job assisting me. He went beyond the call of duty to make sure I was satisfied before driving home. Also, his incredible friend, Kevin assisted me too when needed. Great teamwork! I strongly recommend you pick Autos of Dallas to allow you to experience a calm and friendly atmosphere, while purchasing the car of your choice! 😉 I love my Benz!

Awesome, Awesome, Awesome car buying experience! When I tell you I was in and out within 2hrs, the fastest turn around time I’ve ever experienced. I had the pleasure of working with Frankie, and he was great! The customer service was on point, and everyone I encountered made sure I had everything I needed! I can see myself working with them for my next vehicle 😁Go visit Autos of Dallas and see Frankie, you will not be disappointed!#beamerpurchase#satisfied

We recently purchased a BMW from Autos of Dallas and had a wonderful experience! Our salesman, Rob Evans, was very helpful and made the experience an easy and pleasant one.

This dealership is the best at what they do. Cristian valez is the best guy to talk to. He hooked me up with what I wanted and did it in a timing manner. Also very professional and respectful. They helped me with any questions I had and were not impatient at all. Overall experience, I would definitely recommend this place 👍

Cristian Valdez was very helpful, great salesman! Made buying there a great experience! Everything was handled over the phone and online. Never stepped in the dealership. My car was delivered in perfect condition. Love the car! Would definitely buy there again. Thanks Cristian!!

Very happy and satisfied with Autos of Dallas. I visited other Dealerships before going there and it was a total nightmare! Once I got there I noticed the difference right away and they allowed my own financing which made it much easier. Cristian was great, he brought out the cars for me to compare. Will recommend them to family, friends and coworkers.

Definitely check out Auto of Dallas!! Steve helped me purchase my new vehicle. Being a first time buyer I was super nervous but they made my process so easy and I was in and out so fast. Thank you again auto of Dallas -and Steve for helping me purchase my dream car!!!

Oh I am someone who firmly believes in thoroughly inspecting a vehicle before buying it. However, I found a vehicle with the exact package I needed and I could not make the trip to Dallas to inspect it. However, I took notice of the type of vehicles that were for sale in their inventory and also read their high reviews. They were willing to send any pictures or videos I requested and the vehicle seemed absolutely immaculate and almost too good to be true. They had it shipped to me very quickly and upon arrival I saw that the vehicle was truly perfect. It really could pass as a show room vehicle that has never been driven.If you are considering purchasing a vehicle from then you can rest assured that they only deal with high end vehicles in great condition. I highly recommend for anyone in the position that I was in that cannot view in person and needs a place they can trust.

Mr. Frankie Wells was my salesperson. He was direct and straightforward during the entire transaction. I flew in from Michigan to get look at the truck. Mr. Wells picked me up at the airport and took me to the dealer. The truck was exactly as described and pictured. After a quick test drive, we returned to the dealer to sign the paperwork. Afterwords, Mr. Wells provided transportation to my hotel. I’m back in Michigan now, and my truck is scheduled to arrive on Thursday. It was a smooth transaction, and I look forward to continued future business.

Super easy buying experience. Frankie answer all my questions. I am not in the Dallas area but they delivered right to my house. We love our new car. Fair price, no hassle buying process, great customer service.

I recently bought my first luxury car. It was an amazing experience from start to finish. JP was very attentive, patient and helpful. He delivered everything he promised. Thank you!

IKE over at Autos of Dallas assisted me in getting the Jaguar that I really wanted. I called and knew exactly what I wanted. He was very understanding, patient, and not pushy at all. I had my new car secured within hours and picked it up the next day. This was the quickest and easiest car buying experience ever. I went through my own bank so I came ready ready the day I contacted Ike.Autos of Dallas could’ve made the pickup easier but it was the mechanics problem not Ike’s. With the car shortage in DFW I knew I had to act quickly and Ike made sure of that.

Autos of Dallas is a great place to find your car. The team is wonderful. Frankie most of all was so helpful and knew exactly what I wanted and made sure I didnt walk out without it.TL was also the best he made the wait a great experience he made sure me and my family was taken care of at every turn.I love my new BMW.Thanks Frankie, TLand Autos of Dallas Team

Kevin and Ryan are the absolute BEST people here! They helped me buy my first car on my own. Because I was doing it on my own I was very nervous and vulnerable but they did not use that to their advantage. They were extremely patient and explained everything to me. I would definitely recommend Autos of Dallas to anyone but specifically Kevin and Ryan. Thanks so much guys!! Y’all rock!

It was the most pleasant and easy car buying experience I have ever had! I drove in from out out of town to pick up my car and everything was set and ready to go!

I had a great car buying experience at Autos of Dallas. My Salesperson was Ike, who was both informative and comforting throughout the whole process. He was up front about there being no negotiations on price and up front about the customer care package that automatically gets added to the price of the car. Most salesman wait until it’s pencil time to discuss those things. Also, I got an approval in less that an hour. I was in and out of the dealership in an hour and a half and that includes my two test drives. I will definitely be doing more business in the future with this dealership.

Bought a car from Cristian. He was awesome to work with. Very friendly and helpful. I recommend you ask for him if you visit this dealership!I would, however, recommend the owner teach Mr. TL Ricks “customer service 101”. I almost walked out and didn’t buy a car because of him. I was dealing with Cristian and Mr Ricks decided to interject himself into the conversation somewhat aggressively. I didn’t appreciate it Bc it had nothing to do with him. He needs to not butt into other people conversations.Had it not been for how professional Cristian was, I would have gone elsewhere. 5 stars for Cristian. 0 stars for TL Ricks.

Purchased a 2018 Porsche Panamera with Rob Evans, great experience with this dealership, from test drive to purchase process. Rob is a great sale with outstanding customer service.

DJ is the best car salesman!!!!!!! The best car buying experience ever. He was amazing in helping me find the car I absolutely love. He made sure I was in love with the car before letting me buy it. He went above and beyond to help me. The finance experience was a speedy process and he explained everything with detail with patience. Following the purchase, he was still available to answer any questions. DJ made my first car purchase an amazing experience. Thank you for helping me find my dream car. If you need help purchasing your dream car, definitely find DJ at Autos of Dallas. Thank you so much!!!!!!!

Christian Valdez made the process incredible smooth. He was not pushy at all, he is super easy to work with and extremely communicative. He got me an excellent deal. I will be back in the future.

Buyer beware. Have purchased a vehicle here before, and had no issues. This time, trade in vehicle, do most of the deal remotely since I live 6hrs away. Notice a few cosmetic issues, ask salesman, then escalates to sales manager. Nothing he can do. Tires not a matching set, so I ask, “well, we had to replace that tire”, so everything is good? “Yes”. Go to leave, TPMs shows low tire. They add air and send me on my way. Something doesn’t feel right (Have wife and daughter with me) so we stop by discount tire down the road. The “new” tire has a screw in it, not repairable, other 3 tires too worn to drive safely. I text my contacts, they say “Don’t worry, we’ll make it right”. Nothing can be done 4pm on a Saturday. Chalk it up to bad luck. Buy airfare for the 3 of us, get home, will start over Monday.Monday arrives, but airfare to return to pick up the vehicle which stayed the weekend at Discount Tire. I call sales manager after the new kid salesman (I think he was doing best he can, new to the job), and the rudest, most unprofessional sales manager (TL) from cosmetic issues previously enters the fray. I told him I had concerns that the dealer could have put my family at risk by not having safe, reliable tire, and I would have been stuck on side of road if we had not stopped to double check the tires and that I was told Autos of Dallas would make it right. (Not true) He gets immediately nasty, . I ask him to make it right and pay for the tires and I’ll be in my way. He told me I wasn’t “going to tell him how to spend the dealer money” and “get my car back to me”, then said, “this isn’t a sales problem, this needs to be service” and punted. He was also irritated that I would ask for half of the airfare back and forth to be covered for inconvenience. Ended up, the service manager did his best to make it right, and found some tires from other vehicles on the lot.Be careful when dealing here. Customer service and follow up not what I would ever expect. Super friendly till there is an issue.

Just received my car from Autos of Dallas. Cant wait to drive it. My salesperson, Ike (Ikechukwu Oboegbulem) was fantastic! I drove from Mississippi to test drive my Audi Q5. He communicated very well from start to finish! Smart and knowledgeable. He answered so many of my questions with professional patience. The process of buying a car these days is very new and different, but they made it a lot easier. Thank you, Ike. I feel like a have a new friend I can trust. GO SEE IKE! Ill be back!

Okay, not a great experience. I bought a used Audi Q5 and had it shipped. So I was nervous buying such an expensive vehicle without seeing it first. It’s only a 4 hour drive to Plano and I considered going to look at it. The car has less than 6k miles so I asked my salesman if there were any flaws that you would notice. He said “the car Is perfect”. Well it wasn’t quite perfect. Nothing terrible, I just wish he had been more transparent.

When you go…ask for Frank Wells! He is an honest, trusting sales rep along with the owner! Very good people, made this process so easy and hassle free for me. They also made sure that everything with the car was fully serviced and in great shape before leaving their lot. Again, ask for Frank, he’s going to get you that car you want and take care of you! If I could give 6 stars, I would.

Khalil, Kenneth, and team are 1st class hands down. I have nothing but the upmost respect for this team. You can not ask for a better car buying experience. We will be back because this is our dealership.!! My wife and I highly recommend Autos of Dallas because they truly care about your needs!! Thanks Guys!!!

I had a great experience at this dealership. Anthony was amazing, helped me get the car my heart was set on definitely ask for him! I highly recommend this dealership.

I just visit Auto of Dallas for test drive, it is located very close to my home. I met Mark and buy car at the spot. Mark is awesome with professional mind.He listens all my request and fix problem. Thank you Mr. Johnson.

This was our very first time shopping with this company & every single step was amazing. The amount of vehicles to choose from was overwhelming but so worth it. I went in looking for a particular model & left with something totally different. I will forever shop here. JP was absolutely amazing!

Very happy with the car I walked away with. There are many high quality luxury cars at this dealership and the staff is helpful to answer any questions you have on any vehicle. Cristian helped us look at Mercedes and we found a 2020 in great condition, and Cristian and Kevin helped us fix any issues with the vehicle prior to driving it off the lot.

Everybody should go see Frankie at Autos of Dallas in Plano...He answered every question without hesitation. He made my car buying experience effortless and went out of his way to make sure I got exactly what I wanted. Frankie is hands-down THE Best salesman I have had the pleasure of working with!

Kevin and Sales Manager TL showed exemplary customer service! I appreciate their patience when issues with the original vehicle I purchase arose. They listened and worked their magic to ensure my expectations were met; when not obligated. I was placed in a new vehicle and promised future access if I has any questions or concerns. As a business owner in multiple consumer driven industries, I was pleased with their ability to accommodate and put the customers concerns first. We had a rocky start but their problem solving skills and execution proceeds them.

Kane, our salesman, was very friendly, professional, and helpful. Top-notch service from start to finish!Our experience with finance team was also very efficient, friendly, and helpful. They were up front and honest, and helped with financing options that benefitted us the most.

Mr. Wells helped me drive away in my dream vehicle. There is nothing better than a person that listens and gets the job done. It was worth the 9.5 hour drive twice. Thank you from the awesome communication!!!! I will see you in a month for our next vehicle trade.

Cristian and the team at Autos have of Dallas made my online purchase very easy. Car was delivered on time and my trade-in was picked up. I would definitely recommend buying a car from Autos of Dallas!

Great dealership! Great sales and management team! I have purchased 2 vehicles from them and will continue to do so.

I never want to post bad reviews about a business but after the way I was treated so rudely and unprofessionally the sales manager TL Ricksat Autos of Dallas I had to express my deep concerns on how he tried to manipulate and pressured me about additional charges and fees that were not explained to me in financing.I have excellent credit, didnt ask to negotiate on the price we called the dealership a head of time to come test drive a Maserati Ghibiliand not only was the vehicle very dirty it had spiders in the trunk my boyfriend had to leave for a meeting and we asked if they can hold the car so we can get it checked out with our mechanic which the salesman agreed too. The dealership then told me when my bf left I had to buy the car even though we offered a $1,000 deposit which I felt very pressured without having it checked out first.We came in the next day after we noticed almost $2,000 in additional fees added to the purchase price to find out what the fees and charges were. The sales manager TL Ricks came in the office had a sarcastic attitude towards us both and told me I should have read what I signed.He said so do you feel like we took advantage of you when I said that these charges were never shown to meHe then threw the paperwork on the desk and walked out of the office and told the sales person you deal with them. He never came into the office again or said goodbye when we left.When we came back to pick the vehicle up it had no gas and no floor mats. The sales manager TL Ricks was there in his office and didnt walk out to apologize or thank us for our business. I will never go back to this dealership ever again and I have told my friends and family how I was treated to never do business with this dealership. As a woman, I feel I was taken advantage of and mistreated very rudely when I was just trying to have a pleasant buying experience to purchase my new car.

Extremely happy with my experience at Autos of Dallas! Huge shout out to Cristian Valdes & Kevin Jones for assisting me. After doing tons of research, I went to the dealership with a car in mind, test drove it and was a little surprised it wasn’t what I expected it to be. Cristian showed me a BMW 430i Gran Coupe and I must say WOW! I am glad he took his time to notice what type of car I was looking for and found something that he thought I would like more. Kevin helped me see that I was making the right decision by switching from my first choice to the BMW. Those guys are truly the A Team. Thanks fellas and thank you Autos Of Dallas.

The vehicle was for my wife and JP found her the perfect vehicle. He explained about the vehicle easily. She was very satisfied about the vehicle and his service. Best of all, no haggle price. I didnt waste my time. I strongly recommend JP.

Rob in Sales was a pleasure to work with! He was very patient and understanding of my needs in finding the right vehicle! Would definitely recommend working with him!

Cristian was the best to deal with - very smart, patient and helpful!!

Great purchase experience, Mathis was great as was the rest of the employees we interacted with. Would definitely recommend to family or friends!

Weve all heard the unfortunate stories from other individuals when it comes to dealerships and auto shopping, and/or even the staff. Yikes! I have to admit that I do not have an unfortunate story to present to you today. I have had nothing but a pleasant experience since I walked in. Chris Allen was very professional, very knowledgeable, determined to provide answers to all of my questions, quick to provide me with the key to the available vehicles of my choice. Kevin Jones was also very proficient. When the time came for the financing part of the process, Ryan was able to find the best solution for me. Ryan means business, not pushy at all, never rushed me. In fact, he once presented me with something great and I may have slept on it too long. Not to mention or that its anyones business, but I live an hour away from Autos of Dallas, it takes me about two hours to get there if theres traffic. There are dozens of other dealerships closer to where I reside but again from the first day I walked in they had my business. Thank you again gentlemen for being gentlemen. Keeping your words, taking care of my vehicles needs, and keeping it real. In case youre wondering what I purchased...

JP did an excellent job on selling and we owe. He took care of brake pads. Excellent job. Thank you.

AWFUL CUSTOMER SERVICEIm from San Antonio, I checked the deal online, for BMW 430i 4DR. I liked the deal and talked to JP on the phone. He initially responded well, called me thrice, and wanted me to come to Dallas to have a look at the car. I informed him that Id come to Dallas on Monday (07-05-2121), and wanted to get back with the car. I informed him, about my arrival, before I started as well.After I reached there, JP seemed busy. I waited for at least an hour (which is understandable) before we spoke about the car. Only after that JP informed me that the car we were discussing was not available, as it was in the shed for the past 1 week. It is not available for almost another week. I was disappointed. JP should have informed me at least before I drove 300 miles. I was ready to look for other cars as I was in consideration to get any other good car. JP didnt seem interested to at least show me other cars. I searched a few online myself and enquired about the cars available that day. I finally liked a car and was ready to get the deal.I spoke to the manager, TL, about the deal. Im sorry to say this, but it was a very bad customer service experience. The way TL talked was not appropriate at all.I was ready to take the car at the end, despite all the hassle, but they said they are nearing the closing time, and wanted me to come the next day, driving from San Antonio.I would never recommend Autos of Dallas to any of my friends/ colleagues. I would rather prefer to get a car at a higher price than to get a car with the worst customer service experience.

Wow! Look at all the fake reviews.So many 1 review folks out there buying off-lease vehicles.This place went down fast after new ownership took over.Bought two cars from previous owner, but I wont be buying again.Staff acts as if theyre doing you a favor by speaking with you. Lots of posing going on. There are 6 lots selling the same off-lease vehicles as you within 500 yards, maybe treat customers a bit better.New owner has completely changed business model, adding $1000s in extra fees to the listed price. Previously the prices were clearly marked on the vehicles, now you have to ask. If you have to ask why thats a problem, then you probably need to take an adult with you to shop.Take a moment to find actual reviews below. Its not pretty

Working with Mark at Autos of Dallas was the best car buying experience we have ever had! Not only was Mark knowledgeable about the inventory, but he took the time to listen and understand our needs. After looking at several different makes and models, Mark made sure we were happy, comfortable, and satisfied with our “perfect car!” The entire staff from Reception to Finance closing were all friendly and professional. I would highly recommended Auto of Dallas! We will definitely be back!

Loved the experience we had here. We met up with Frankie and he is so awesome! Very down to earth and helpful. He made buying my car so easy and hassle free!!

What can I say, I have been searching for a good deal on the 2020 GLE 350 and I found it at Autos of Dallas. I nearly lost it to another buyer BUT my sales guy (Chad Craig) made it possible. I got my paperwork signed before the other very interested person got to even to test drive it.Thanks Chad!!!

I recently bought a Mercedes for my wifes birthday and had a fantastic experience with this dealership and Johnny who was my sales agent.Thanks to Johnnys willingness to listen to my needs and to explain various options and vehicles, i was able to select the best vehicle within my budget. The shopping experience surpassed my expectations but the after-sale support Johnny provided was even better. I had to leave the car on their lot for nearly a week (waiting to surprise my wife) and had a tinting company come over to install dark tint on the windows. Johnny and the companys receptionist were great as they jointly coordinated and helped me get the installation done completely over the phone without having to lift a finger.I will surely buy my next car from Johnny and Autos of Dallas!Johnny - you did a great job - THANK YOUPS: My wife loves the car

Thank you to Mark for being our salesman at Autos of Dallas. The service you provided to me is Far Above where any salesman has gone. You are a Star to me and what you did for us with our Mercedes 300 purchase and the way you took care went Far Beyond what other dealerships would have done. I am a repeat buyer and tell all my friends about Autos of Dallas but will now include Mark Johnson as the man to see when they go to this dealership to buy a car. I thank you so very much for your professionalism.

Kevin and Christian were wonderful to work with! Upfront and honest about the entire car purchasing process. They were very patient and answered all my questions. This was by far one of the best car purchasing experiences for me. Thank you Kevin and Christian!

First time hearing about the dealership so I decided to go check them out, I had a great buying experience with Cristian and Kevin. They both provided great customer service that I ended up buying multiple vehicles... I didnt know what to expect at first but they both took care of me and thats the most important I look for is customer service. I def recommend going to this dealership and seeing Cristian and Kevin. Ill be back for more purchases. Keep up the good work fellas..

An exceptional experience! RJ and Johnny did a fantastic job. No pressure, very informative. We will be back in 3 years to repeat the process!

Cristian and Kevin was fantastic when i was there purchasing a vehicle i wouldn’t go anywhere else to get a vehicle. Thank you for making my car purchasing process very easy.

Thought I was getting a deal #1 but wasn’t!!! That $1,500 luxury advantage fee is a rip off. The car I bought has a repainted bumper and now the paint is chipping. I texted my salesman about the problem but he hasn’t even gotten back to me ( it’s been 4-5 days). There were two small chips in the windshield as well that I had to pay $120 to have fixed. Next but certainly not atleast, I thought when you buy a new car it’s supposed to have a full tank of gas?! At the bare minimum atleast a half tank? NOPE! it has a quarter of tank so I had to fill it up. The Mercedes also didn’t have floor mats inside of it as well so once again I had to order some of my own mind you I just bought the car a week ago. THIS IS MY LAST TIME WORKING WITH AUTOS OF DALLAS! KEVIN & CRISTIAN PLZ DO BETTER NEXT TIME!!

From the moment you walk in you are treated with respect, no matter what your financial situation may be. Such a night and day experience from other dealerships that Ive been to. Great, great people, who operate as a team

I bought an Audi Q5 2020 from this dealership yesterday and everything went smooth and made the car buying process a success! The sales guy Ike O. was helpful and a pleasure to work with. I would definitely recommend this dealership to anyone looking to purchase a nice luxury vehicle.

Bob Tauber was first-class. Great service, transparent and an efficient transaction. Thanks for making it easy!

There are hundreds of dealer choices. Run away from Autos of Dallas. Purchased a BMW on a Saturday. Was told there was a bubble in one of the tires and Autos of Dallas would replace the tire on Monday or by Friday latest. Monday and Friday came and went. During that week, another tire started showing loss of 5PSI per day. Tire blew out. Had to get towed. Went to a BMW dealer. They said every rim was damaged and that is what caused the bubble on the first tire and loss of pressure on the second. Had to replace all tires and get the rims fixed. Asked the GM at Autos of Dallas to pay for part of the damages. He refused to even pay for the original tire they said they would replace. Am 100% convinced the rims were all bad when I drove it off the lot. The General Managers response was essentially you cant prove it. Run away and go to any of the hundreds of other choices in dealerships. Oh, and, as an extra caution, was only told that there was one key fob available after the sale. The fobs are about $600 each. GM response to this was well did you ask if there was a second key fob? Actually, I did not. But when he gave me two tile locators for the key fobs, one may have assumed the dealership would say hey, theres only one key fob. RUN from this dealership.

I found a car through the online page of the agency and I received an excellent service, It is highly recommended to buy at Autos of Dallas, Christian is an excellent seller with excellent service

I absolutely love my Range Rover!! Kevin was amazing!! He made the process very smooth. Michael who delivered my car was very pleasant and helpful! I will buy all my cars though Autos of Dallas from now on.

I was very pleased with the purchase experience all the way up to the delivery of my car. The day that I completed the purchase (paid off the car) was a Saturday and they told me that they were installing new brakes and that it would be ready by Monday. When I showed up on Monday they told me that they had discovered that the car needed rear and front breaks (instead of the rear ones only, which was not communicated originally) so it would take another day for them to complete the work and the Sales rep Cristian offered me to take the car to my car (I live an hour away from Plano) due to this misunderstanding.Tuesday came and I never received a call, so I messaged and called Cristian to ask about the status of the car and he told me that they would need to change the grill as well as they noticed a scratch and wanted to make sure the car was in perfect shape (which I appreciated). They needed to order the part so it would take at least 1 if not 2 days but this time he was 90% sure that he would be able to deliver the car that dayThursday came and I once again had to call Cristian multiple times but he was always busy until the point that he stopped answering, so I called the front desk, explained the situation and asked for Kevin (Cristians Manager) as I wanted to know the status of the car. The person that answered was very rude, told me that he would talk to Cristian and ask him to contact me right away and that Kevin was not available and hung up the phone. After that I found Kevins cell phone number on one of the emails that I had received, so I called him and he told me that they not only had ordered the wrong grill, but also had to repair the hood. At that point I was deeply concerned as it sounded to me that the car was wrecked (although no accidents were reported in Carfax) or there was something going on. Kevin told me that the car would be available no later than Saturday and assured that it had no issues. He then mentioned that Cristian would deliver it to me as agreed.Saturday came and I messaged Kevin an Cristian asking for a status and they both told me that the car would be ready by late afternoon, but this time Cristian told me that he was not feeling well and could not deliver the car as agreed, so I had to go pick it up.All of this story is just to express how frustrating my experience was due to lack of effective communication and customer service and empathy.The car was in good shape when I picked it up (half tank gas though, I wouldve expected a full tank) and after a few days I havent found any major issues, however, I now have a very bad taste in my mouth due to the overall experience. I would strongly recommend avoiding this dealership as they do not know how to properly treat a customer that buys a luxury car.

Very unethical dealer. Went in ready to purchase a car cash in hand, and they would not honor their online price, stating they had already added some bogus theft prevention and key replacement for $1500 over the price. This 100% a scam, buyer beware.

Sorry sorry people. Bought a 2018 Mercedes 2 months ago. My tire pressure light came on so I took it to discount tire. Told me the tires had to be at least 5 years old. Sorry company. Sorry people. Highly do not recommend. Cheating people out of their money.

Had a great experience buying a used car from Autos of Dallas in Plano, TX. No pressure at all, very helpful. Im satisfied with my purchase & experience. Jimmy H. was the guy who helped me. I recommend this place when looking for your next luxury vehicle.

Awesome experience with JP Park salesman. It was a no hassle experience. Great job also by Jacob in thefinance department. Will buy from them again.

Excellent experience from start to finish. JP is your man in sales, he was very professional, courteous, and knowledgeable. When the time comes for me to purchase another vehicle, I will definitely be back.

I had a phenomenal customer experience here at Autos of Dallas. I’ve bought two cars from here now. This customer service experience was by far even better because of Ehab. He was knowledgeable, easy to talk to, and answered all my questions with ease. This guy was hands down the best professional to work with. Above and beyond service. Just ask for Ehab! You won’t regret it.

Doing business with Autos of Dallas was a breath of fresh air. They removed the stress and hassle of buying a car.My salesman Anthony Ivey was very informative and patient with me and my demands. Anthony listened to my thoughts and what we wanted without ever pushing me to something I was not comfortable with. He was helpful in helping me decide between two cars. He kindly allowed me to take a look at several great cars until I was sure of what I wanted to purchase.Jacob R in finance pleasant and extend the utmost customer care. He worked with me the entire time at the dealership and the experience was quick and seamless.I had a chance to meet the Managers TL while making rounds to greet new shoppers. He was also helpful, a no-pressure kind of guy. You can tell he really enjoys what he does.The whole car buying experience at Autos of Dallas, from start to finish, was easy and fun (truly).We would recommend them to anyone looking to purchase vehicle

Mark was super friendly and welcoming. He worked extremely hard to fulfill my desires in my dream car. Thank you so much Mark.

RJ was excellent to work with. My husband and I have bought many cars throughout the years and I would say this was hands down the best experience of all!! RJs communication was excellent and the car was ready to view as soon as I pulled into dealership. We were given the CAR Fax and all my questions were answered by him and the Sales Manager. Once we decided on the car, the application and paperwork was quick and painless. Everyone we met was positive and a joy to work with. We are lifetime customers now and we will refer all of our clients and friends to RJ and Autos of Dallas!!

I definitely recommend buying your next luxury car at Autos of Dallas ! Ike made the experience fast and hassle free for us to come home with our new BMW. If your looking to buy this is the place to!!

We had the best experience buying a car at Autos of Dallas. When you go make sure you ask for Mark he is the best salesman, great customer service!! Mitch in finance was awesome as well.

RJ was very patient and responsive in working with me and making my car buying experience a good one.

We just purchased our second vehicle from them! Cristian and the finance team were very helpful and courteous. Autos of Dallas is a completely different buying experience compared to other car dealers. They have luxury vehicles with up front pricing.

I recently purchased a car at Autos of Dallas. Our salesperson was Taylor and he was awesome. He was very professional, knowledgeable and answered all our questions. He made us feel comfortable through the whole process. It was a great experience. If you are in the market for a new car, I suggest you go to Autos of Dallas and ask for Taylor!

I had a Great Experience with Christian V. and Autos of Dallas.I have already recommended them to my Clients, friends, and Family.

This place was not originally on my list of places to car shop...at all!! But, it was definitely a diamond in the rough! From my first inquiry, Rob was pleasant, kind, and even went the extra mile to take pictures for me. He was well-spokened, down to earth, and a humble man...and no hassle!!! This place has a luxury car salesman on their hands, thats for sure!!! Even the manager and finance manager were amazing!!!Mak sure you ask forRob when youre ready to make your next purchas!!

It was a great experience buying a Mercedes from here, Cristian Valdez is nice guy to deal with. He made everything very smooth

Carl, I absolutely love my car thank so much! He was very informative and easy to work with.This was the easiest and most pleasant automotive purchase I’ve made. The sales and financing staff were great to work with and answered every question I had. Great customer service. Def. recommend this place. 👏🏻

Incredible car buying experience to say the least! We traded in my wifes car for a Mercedes and we were taken care of so well that we returned 2 days later to trade in another vehicle. Mark, Bob, and Ryan are great to work with and there to help you make the right decision.

I came in today to look at a car and the sales man Ike was very helpful and gave us a really good experience buying my first car! He made it easy to understand what was going on and how the process was going to go. I ended up buying a New car from him and I recommend you to visit this location and have Ike help you out!

I had the pleasure to work with Christian. He was very helpful and kind. He was patient and showed me a myriad of vehicles. He responded to all of my questions and concerns in a timely manner. I’m so happy and I love my car!! Thanks so much Christian! I appreciate you!

Fast and easy deal! All online. Got my car shipped one day and delivered the next! So Happy!!! Chad Craig was my sales rep and kept me informed throughout the whole deal.

Albert Sanders was very on point about what i could afford and price point and help me all they way thru the buying process very nice person to deal with