I frequently visit Retro. The girls always treat me with kindness and respect. Kayla specifically, happens to be one of the kindest, most genuine person Ive had the pleasure to meet. I dont write reviews, but when I see someone write a review that doesnt match-up with reality, its important that I set the record straight. Keep up the great work!
Great place. Great people! And they have everything you need!!
Great store, fantastic staff, clean and organized inventory. Gas Pipe is ALWAYS my first stop for anything smoking related. I didnt buy anything this last time around but only because I was after something very specific and they didnt carry the brand I was looking for. 10/10 everytime+
The bomb!!! Best place ever. The ladies are very customer service oriented. Wanted to assist. I love their vintage, hippy attire. Well be going back.
This is a great place if you are really into glass and tech, they will have the most up to date products accessories and prices. Have been using them for a decade. Only gotten better.
Very very helpful staff. Real chill, knowledgeable. They Never pressure you into getting something you dont need but you should consider their recommendations
The staff is really educated in their products. Super helpful at all the right times.
They’re v rude and everything’s over priced. The girls that work there talked about fighting me
Super cool. Lots of Boho clothing that is rare and unique. Prices are reasonable. Store was not over crowded. Staff very friendly. Neat place to shop and look for unique gifts.
Had a pleasant experience here for the most part. Staff was very polite and helpful. I went in for a new bowl for my water pipe and was sold on a unique teacup design. Was stoked about my purchase and went to go use it and found it had manufacturer defects. The bottom portion of the bowl that seats onto the down stem was warped and bent to the left. What appears happened is the glass was too hot when this bowl was made causing it to slant over.Mistakes happen and Retro tried to remedy the issue. I took off the sticker so they wouldnt take it back. No biggie, its their rules Im not gonna complain. I want to give this joint 5 stars but the quality control is lacking. If the inventory was examined before offered for sale this would have been avoided.Once again, great experience other than my product. Ill be coming back, but make sure you check all your glass before purchase. Shoutout to Brian and Brandon for the great customer service.
The employees are very helpful and nice, both online and in store. Always helpful on finding what i want and also showing me other stuff i might like. I highly recommend going here for your smoking needs.
Had a great experience and have to share....I went to Retro Revolution in plano the other day. The staff was not only friendly and helpful but they were extremely knowledgeable on all the products there...I actually learned a lot! I highly recommend it to everyone as not only are they great but their prices are really good too compared to other places.
Customer service on point, awesome spot to get any range of things from smoke gear, to clothes, to spiritual/metaphysical tools.
I always have a great experience here, Kayla and Christie where awesome and well versed.👍
Sold me a faulty vape then asked me to try in store when I told them I didn’t like the way it hit. They told me there was nothing they could do?
Best smoke shop experience🌻 store is very well stocked. boutique side with clothing and accessories is really cool 😎 but most of all the staff here was LOVELY its obvious they are happy to work there and love what they do. i was complementing staff in boutique side (beautiful lady with short brown hair) on selection of merchandise and she was able to tell me the history of the store (which has another location in dallas). i will be a returning costumer anytime i am in town 💛
Best smoke shop in town in my opinion. Prices are good with a wide variety. Employees were very helpful.
I bought a puffco peak pro from this retro best product i have ever purchased. The staff is amazing shout out to my homie Keyla best employee at retro, shes awesome and she convinced me to get the peak pro and i love that she did !! Thanks retro yall are the bomb!!!
This is the best little spot. Some of the cutest clothes..Nice variety. Friendly helpful service..I definitely recommend 👌I will be going back for sure.
LONG time customer (started shopping when they were just a stand in the mall) staff is very knowledgeable! Selection is much greater than competition. Customer for life.
Great place ! They have everything you need and more !
My wife and I were enjoying our day off until we walked into Retro Revolution Plano! Being our first time in this shop, we were taking our time and looking at everything. We had found a few really nice treasures as we made our way around and were just about to add a bit more when out of no where we were asked to leave. I am at a loss as to why, we were not being offensive, we were not being loud or unruly, we did not say any of the forbidden words or phrases. I never saw anything about a time limit on looking at the merchandise and there is alot to browse through. Unfortunately, I am left to wonder, were we taking to long admiring the amazing selection or maybe the attendants made the mistake of assuming we wouldnt be a high ticket sale or possibly it was the fact that we are proud members of the LGBT community. Whatever the reason may be, this type of behavior is misrepresenting the business as a whole. I am truly hurt over Retro Revolution actions and will never return to any of their locations.
I love this place. Very friendly, helpful and knowledgeable staff. They have a wide selection of products including clothing. This company also honors military personnel🎖
Come here for all you glass needs heady needs and even they have a killer clothing section not typically in other stores
Retro in Plano has always been my go to spot. From glass, to papers to any smoking accessories. The new employees as of a month ago or so are not very knowledgeable but beforehand staff was great. The glass options are still okay, but the new staff members seem lost.
Great place but the guy who followed us around made us feel weird. But great place
Great place to find all your smoking needs. The guy who helped (his name was Michael) was super chill and answer anything I asked about any of the products. He also made sure I knew how to take care of my bong I bought from there and made sure that when I got home I knew how to refill my torch. I love the great deals and will definitely be coming back.
The staff is so welcoming and knowledgeable. Thank you for every time Ive shopped your store and the passion you show for your role at this amazing place. You are all wonderful representatives of Retro Revolution.
Great little store, Alex and Kiera are very helpful and was able to find me the perfect gift. Thanks again long time customer.PS. Out of Towners this place is a definite stop.
They were very friendly and knowledgeable on questions I needed answers too. Prices werent bad either.
Always attentive and polite. I keep forgetting to ask his name but one guy is always so sweet when I come in. Very helpful. Large selection and prices are reasonable.
Very nice and helpful staff as always. Theyre always very nice about offering to hold my stuff at the register, so I can keep browsing.
Walked in 2 minutes before closing and the staff was so welcoming! I believe it was Joshua and Kyle (might not have remembered the correct names😭), that helped me!! Love this place! Had to go back and edit to add Sim (Sam) to the review! Bought the cutest shorts here and the hospitality continues to be great!
Great place friendly people grate selection of products
AMAZINGLY GREAT PLACE 😍 YOU SHOULD EXPAND...AND WE REALLY MISS PEOPLE WHO USED TO WORK THERE ! 💖
Omg! I am so happy I went in tonight. Its my husbands birthday, and the guy who helped me (cant remember his name; sorry dude) was absolutely amazing! He helped me gather an assortment of products, in which he knew everything about, for my husband, and it was a lot of fun hunting for the right pieces to make a gift. Love the store, atmosphere and people. 10/10(five stars just aint enough)
The staff here is incredible! Super helpful and friendly. Great selection on glass pieces and plenty of other things. Can be pricey, but worth it.
I went in to just look around and everybody there was so helpful, very polite, prices are great, and I love the different stuff they offer. Will definitely be shopping there from now on for all my needs. Thanks guys yall rock!!!!!
Never a bad trip, if you need a new regular shop, look no further!
Best shop ever. I dont go any where else
This place is a go to. Josh helped me so much in choosing a new hookah set up after my original bowl broke. I had an older model hookah that they didnt have parts to. Not only did he call around to try and find me the piece that I needed, he was willing to give me my money back for the bowl I bought from him that didnt fit my set up. I ended up buying a whole new one, and he even saw to it to give me a discount for my troubles. They have an awesome selection and are extremely helpful in choosing products that I didnt know about. Josh was never pushy and made me feel like Ive known him for years. I will be going here from now on for all my tobacco and hookah needs. THANKS JOSH! 5 stars!
Great place great people
I would give the staff at Retro a million stars if I could! Everyone was extremely helpful. Great vibes for sure when you enter the shop. Thanks for fixing my pen yall!
As always Retro was a great experience. I was greeted upon entrance and immediately directed to my purchase. I was pleasantly surprised to know that they had hand sanitizer, masks, bandanna’s and other essentials needed in this crisis. I want to give a special thank you to Miguel and Josh for making my visit so pleasant and easy! Thank you so much to everyone who keeps Revolution Revolution running and providing for our needs during this difficult time!
Transparent with their products and consistent quality.
Very amazing place! I love this place because its a very down to earth place. My husband goes here for his things and I go here for the clothing and jewelry. Ive been trying to find a store for awhile thats that has 70s clothes and jewelry and this seem to be a great match. I enjoy looking around at all the unique things they have as well. I pretty much found my new favorite store and everytime I get paid Ill be shopping here!
Perfect for all ur needs from glass to paper
This place has everything youre looking for. Best smoke shop for sure!
I love this place! Everyone there is extremely nice and incredibly knowledgeable. They know their products really well, and they also know the industry. The store itself is pleasant to go into. Whereas most stores of its type are sterile, this place makes you feel like you walked into Woodstock circa 1969. They have clothes and bags as well as some extremely clever accessories. The glassware selection is top-notch, ranging from $28 up to well over $1,000. They have a wide selection of products with a focus on quality. Great place to shop.
The only option for a headshop in DFW.The staff is incredible, friendly and welcoming.The selection is fantastic and the prices are unbeatable!If you are serious about glass, this is the place to go
Love this place. Been going here since early 2000s
Michael, is very informative. And knowledgeable about Products
Excellent selection, great prices, knowledgeable staff. Will never use their neighbor again.
Kayla and Josh are my go to. They are super helpful!
Wonderful store. They have everything you would need from a head shop. Cool clothes and beautiful an extensive glass collection.
My boyfriend and I went there and we loved it. Josh is a great manager showing us different stuff, he is very knowledgeable about products sold in the store. So many cool things in the store. This is our new store.
Carolyns Review----------The employees were extremely polite and nonetheless professional. I liked the way the merchandise was placed on the floor. It is very different from most places. What I liked most was their rings made out of natural stones. They were beautiful and extremely price friendly! There wasnt anything really that I didnt like about this place. Also, location is very convenient. I would definitely recommended giving this place a look! Thanks Retro Revolution!
Nice people and good service
Always love comin in here. Came back in after some items were stolen, the family hooked me back up and set me up nice again. Love you guys!
I love their incense and body jewelry. The clothes are too overpriced. Not sure why because it all just looks like 70s goodwill. Their body jewelry is my favorite because they actually have my size (1 3/8ths, 36mm) which is hard to find in stores. The workers are okay but very sketchy. They probably dont drug test because the last time I was there, the lady behind the counter was talking to a customer about how shes coming down off of heroin. That totally made me not want to come back. Over all its an okay place.
Knowledgeable and friendly associates, great atmosphere. Sometimes Im just there to browse what they have and end up buying something because I always end up finding something to take home.
Always a pleasant experience here. Josh is super welcoming, and the Vet discount is the cherry on top of the cake. Even if youre not looking for a head shop, youll find something among the vintage clothing and knick knacks that you never knew you needed. Awesome place.
They are always so nice and friendly here . Fun place to shop, they have the cutest stuff.
This is not just a smoke shop. They have something for everyone. Employees do their job by asking for ID, even though Im close to 60. Theyre also very knowledgeable in regard to their products. I always find a neat selection of gauges for my daughter, as well as the hippie style clothing and Buddha options. Fell in love with this place on my first visit 8 years ago.
Get the Aspen Valley flower. Its amazing. Frosted Lime strain. So so good.
Dude this place is huge! A good selection with a great staff.
The only place to shop for these kind of needs!
Friendly staff, lots of shopping options, really cool accessories. When you have developed a relationship with the staff they will work with you to save money. Love going in and seeing whats new.
Super knowledgeable and friendly! I always feel super comfortable in there and any questions I have they answer fully and thoughtfully for my specific needs. Love this place.
No mask rules. when I walked in a literal dozen customers had no masks on whatsoever and this place is already pretty cramped. Asked the guy behind the counter if they had masks rules and he casually said naw man so I just turned around and walked out. There are 3 other headshops in that same street and all require masks, just walk to one of those. The Retro in Greenville does a better job.
Cool store, great for gifts and posters. Slightly expensive, but has great customer service.
The staff is always knowledgeable, friendly and go out of their way to make sure you find exactly what you’re looking for! Definitely my favorite place in Plano.
Great people and place
To notch customer service. Excellent vibe. Great selection, better prices. Planos hidden treasure. Professional, clean, great layout. Stocked fill of things you dont realize you need. Gotta go back.
I took a trip to the Retro Revolution in Plano to see if anything peaked my interest. Once I stepped inside, it was like I was at home. Everyone was very welcoming, Especially Kyle. He greeted me when I walked inside and showed me around. I told him I was interested in some type of device that would help me with dry herp vaporizing. He pointed to the Arizer Extreme Q. I fell in love immediately when I saw it had all the options I was looking for. It came as a shock with how in-expensive it was compared to other machines. He took the time to talk with me about the machine and its capabilities and I was set on it. I was very happy knowing I was being taken care of as well as getting a good machine that I knew would work. I would completly reccomend coming here and speaking with Kyle when you can!
Went in for tapers again and the guys remembered me from my last experience and definitely took care of me !!! I even found a cute piece for my cartilage and had to buy it as well. Best customer service by far, this location is my new favorite. I will definitely be back for more stuff 💖💖 The guys there were super friendly as always!!
Jay and her coworker are the sweetest and were very helpful, I highly recommend this shop. It is by far the dopest shop I’ve been in:)
This place is one of the best! They have great prices, a very knowledgeable staff and plenty to choose from! Theyll sit there, patiently, and answer every single question you have, give suggestions based on their experiences and do it all with a smile on their face. Love Retro!
Fantastic customer service. Very kind and helpful
I dont know I have never been there.
Great selection, knowledgable and great service. Return customer!
Great people, friendly and helpful 👍
Amazing team, great supplies, and best prices. Ive been to several smoke shops and this place is always stocked up and ready for sales.
Fantastic service! Best pricing in town.
Well, it was better than a kick in the face with a golf shoe. Almost a complete waste of time. Almost. I think between the three people working there, they had maybe as many brain cells. And all those belonged to the girl working. Hope you like Patchouli, because youll be breathing it for a week. I prefer Nag Champa myself. Barely decent selection of useful items. They have a lot of horrible clothes, so if youre into that, kudos. I will probably, most definitely, and honestly not return. Too many other shops to stick to the drab.
These guys are the best. Always smiling and answer every question to the best of their knowledge, and when they don’t know, they ask another employee. They go to the back to check for product that’s not on the shelf and they have a ton of knowledge in Kratom and cbd. Josh and Chris specifically are the bees knees.
Employees are quick to help but laid back at the same time.
Very knowledgeable and friendly staff.Lots of great things to look at.
I really like shopping here. They have everything & then some. Way better than Gas Pipe The atmosphere is fantastic & employees are very nice. It smells pleasant with the incense. The owner seems to be willing to take a chance on getting obscure items which is a good thing. Way to go!
We stopped by (twice) on the afternoon of 7/8. Didn’t catch any names, but the whole staff was super helpful and friendly. Absolutely recommend! They have a little of everything.
Edit: Since my initial experience with Retro Revolution, the owner reached out to me and we talked via Email. My complaint was taken seriously. The owner was a lovely woman who was determined to make the situation right. I was assured that the producer of the product has been informed about the issue with the weight and intends to figure out what went wrong. Hopefully they can fix the issue. Thecustomer service I received was unparalleled, and for that alone, I give it 5 stars. Its also worth noting that the employees are friendly, helpful, and patient and will answer any questions you may have about their products. The store itself is nice, clean, and well stocked with all sorts of items. I would recommend this store over any others as they really care about their customers.Original review: Nice shop, but when I just went to buy kratom, I bought a 30g bag only to weigh it when I got home and see it come out to 25g WITH the bag. -__-
Cool hippie shop with a lot of stuff other than just smoke related things. Customer service is great. Would give 10 stars but cant
Favorite store ever!!!! Everyone is so nice, friendly and professional! My boyfriend and I have been coming to this store for over a year and everyone is always so helpful and knowledgeable! They have lots to look at and everything is worth the price.
Knowledgeable staff and great selection! The price wasnt bad either! Definitely coming back!