Chris was amazing. This is definitely one of the top tier pawn shops in the area. Earned my business for life. Thanks again guys!
I have no words to say just good ones how great this pawnshop was from the time I have arrived to pawn my firearm to back to received my firearm back the staff on duty was great friendly and acknowledge you when you first step into the store especially to Kevin he help me with the amount I was looking for the amount I ask for even try to meet halfway it was amazing feeling when you have a staff that willing to help youThank you so much
Cant say enough nice things about this place. They are friendly and honest. Easy to work with and very knowledgeable. Location is good, not creepy/scary like some.
Very helpful with all of my purchases. Amiable and informative, guys.
Great place to do business with, my package arrived and it was ready for me to pickup in 5min.
I have to say, these guys helped me out tremendously when I was in a tight financial situation. Chris was so helpful and offered me a more than fair price on everything I brought in to pawn today for a loan. He was really patient with me in explaining the process on how to get everything back once I get my paycheck and overall, he was just a really nice guy. I’ll definitely be doing business with them again in the future. Plus, their store is filled with all sorts of cool things!
Very friendly and helpful while looking around for guitars today. Not everyday a staff members takes his time to be informative and his stock. This place gives you fair market on what your selling and cuts you a break when purchasing.Ed
Good selection of tools and always fair price when buying and selling
I love this store!!! The staff are actually friendly and very helpful!! I’ve never had friendly service at a pawn shop! They have great items for really good prices! I Purchased a nice camera recently for my daughter and the camera was giving an error message and I was really worried I Left a message for some help and they actually called me back and helped me get the camera working there was nothing wrong with the camera it was user error I put the micro chip in incorrectly but the willingness for them to help me out really made me feel like they care and because of that I will do business with them in the future
I been going to this place to pawn my things for years now. Guys are really nice and I trust them. They all are really nice people and very friendly. Steve and Chris both are awesome 👍🏽
My uncle went in looking for a guitar today, afraid he wouldn’t be able to afford one. Steve gave him a great deal on an acoustic guitar. He walked out of there with the biggest smile on his face! Definitely would recommend checking this place out!
Only fair Pawn Shop in PlanoThere are 5 pawn shops within a 15 minute drive from me. This is the only one that actually runs a fair business. Theyll give you a fair deal on what your selling/pawning where they can still make a profit without cheating you or giving a major low-ball offer. On top of it all, theyre very personable and make their customers feel comfortable, easy 5 stars.
This place is awesome. Very lenient. Very kind and helpful. And would recommend this to anyone.Thank You Guys!I really appreciate the service. 😁Keep up the good work. 🙂👍
This family owned shop cares about you! They helped my niece during a low point financially in her life. With their assistance and kindness exemplified my niece has recovered and started to receive many blessings. I would highly recommend this family business to anyone. God Bless you all!
Quick Service and great prices very professional,, and don’t low ball you and look out for your best interest. Great products, honest with Awesome Customer service and ready to assist. Best of the best keeping it real and help out as much as possible over and above. Highly recommendable out of all pawn shops this is the one. Thank you
I doubt you could find a fairer or more pleasant pawn shop experience than this one. The big corner shop’s modest look conceals a really wonderful group of people who are prepared to meet you halfway honestly on whatever you bring them in, from jewelry to instruments to firearms to miscellany. I’ve dealt with this shop over the course of many years, and the rates of return and overall service experience are significantly better than neighboring shops I’ve found my way into. Please give them a try if you’ve got something you could use the money for instead!
Chris at Texas Jewelry & Loan will make sure you get the best deal for your jewelry. I sold a diamond necklace because it kept getting tangle and he was very nice and gave me what I asked for... best pawn sop in the Plano area.
Very happy to do business with this store. The people who work here are very respectful, professional, and reasonable with pricing. My husband got my engagement/wedding ring here and I absolutely love it. Donna pointed us in the direction for a jewelry shop to resize my ring for me too. Good quality stuff to buy, the jewelry selection is huge and has a great pieces to choose from. Lots of Tools if anyone needs some, my husband is always going through.
The best pawn shop in the area. Always have a good selection of items. Plenty of quality guns with great prices. Steve is always super helpful and willing to answer question!!
The jewelry here is actually pretty nice and priced really well. I’ve been here a few times to buy gifts for my mom and sister both times the stuff was nice, informative, and helpful. I recommend it for jewelry. And they have guns!
THE Best Place To Sell Your Jewelry. Gave Me A Better Price Than ALL Other Places To Sell Jewelry Around The Area. Don’t Waste Your Time Trying Others, Go There. 6/5 Stars.
Over a year ago I went here to pick up a s&w 5906 you guys had in. I called ahead of time since I was traveling from close to an hour away and asked if the guy working could hold it aside for me. He assured me it would still be here. When I got there, another guy was looking at it and literally bought it while I waited behind him to see the cabinet. I motioned to the sales guy that I was the one that called about that gun and was there to buy, he said sorry man he beat ya to it. I get it, first come first serve but dont tell me itll be there and have me drive an hr to get there and then sell it right in front of me. Once I realized I wouldnt be getting that pistol, I decided to look at the rifles on the wall. They had a used LWRC DI - BRONZE Gen 1. On their verticle rack. The gun retails for $1399-1499 new. They were asking $1799 for it used. Decided to leave this review because not only was I misled, the prices are unreasonable. *mind you $1799 is fair for todays market but not a year and a half ago when the market was saturated and LWRC was selling the gen 2 DI rifles with Mlok handguards at the $1400 mark brand new.
Texas Jewelry and Loan are great people. Weve done business with them several times and have always been treated fairly and with respect. I encourage everyone to give them a try, Im sure you wont be disappointed.
Great people to do business with. I got exactly what I wanted when selling and they offered me a great deal when buying. Highly recommend and trustworthy.
I recommend this place for all pawning and buying things. Good customer service,honest people,and they go out of there way for you. There always smiling and laughing. Thanks guys for everything.
I responded to what appeared to be a personal ad on marketplace for a guitar.Was sent an address to come buy it.When i arrived at the address it turned out to be a pawn shop...I went in, one of the associates allowed me to look at the guitar..suddenly another associate interrupted and took over the potential transaction. I asked if there was a case, or any accessories, but was told no.The guitar was missing a string and had a considerable chip near the input jack.There were other minor flaws so i asked if the price was negotiable.The associate asked what id offer so i made what i believed to be a reasonable offer considering the condition.The tag was clearly marked at $349.The associate began looking on the internet to see what these guitars were priced at.He then told me that the price waa $377, and if i didnt buy it NOW... He was raising the price to $500... i asked if he would accept the price on the tag and he said no. So i left the store without any further communication.I did see the ad on marketplace had been raised from $349, to $499.The tag does not say + tax. It says $349.If this were a new guitar i would understand taxes not being mentioned... But this is a pawn shop and they didnt honor their own sticker price once i drove to the store.The post still appears to be an individual profile instead of a business.This is a Pawn Shop... That raised its prices while im standing in front of them...If they make it right, i may reconsider my review, but this is not the way to operate..Im just in shock at the attitude of the sales associate and the audacity to raise the price as they did.
I was shopping for a great deal on an engagement ring and could not be happier with my experience at TJ&L. They had a much bigger selection than other places I looked. The guys were friendly, knowledgeable and very helpful. They also guaranteed that any ring would appraise for at least twice its sale price. The ring I bought appraised for 4 times what I paid, and she loves it.
Chris is a generous man with his customers interest at heart. He listens to exactly what your interest are and accommodates with either vital information or just the product your looking for. I highly recommended Texas jewelry and loan even if your not local to the area, when you receive excellent customer service traveling is the least of your worries. Thank you Chris for all your help today!
Great place to find any tool you are looking for. Love to chat with all the team members and always walk away feeling good. I personally know they do their best to help out people in tough times and I will always be a repeat customer. Best pawnshop in Texas!
Absolutely a pleasure dealing with this Pawn Shop! First timer here and I couldnt have had a better experience. I dealt with a wonderful lady who was very friendly and courteous. I am definitely a customer from here on out... Thanks!
This place is a lifesaver. The people here are awesome. They work with us all the time, with almost everything. I can’t say enough good things about them. They are friendly, good people. I definitely recommend this place if you ever need to pawn anything. Steve he is very friendly guy.
Very professional, friendly and overall an awesome experience! I came in today with some items and got a good deal. Would recommend to anybody looking to make some quick cash! You guys are awesome! If I could give more stars I would!
Awesome service! They were the only people who really worked with what I was trying to pawn. They also went even further with being helpful about payments, unlike most pawn shops.
Christopher was excellent! He made a very stressful situation better by his outstanding customer service and willing to work with me. I felt no judgements and would recommend this business to anyone needing to sell or get a loan.
It was a quick 6 minute walk from Downtown Plano Dart Station to these guys. Great customer service, very fair and quick. I was done in less than 10 minutes. Our relationship has started off right. If I need their services again I will most definitely be back. Its very refreshing to come across a business such as TJ&L Pawn Shop that provides such great service with great attitudes! 💜
I recommend you stop by! Steve is a great guy, friendly and helpful. They have a nice gun selection and good prices on transfers.
I have been going to this pawn shop for the last 2+ years, and they always treat me right. I am a regular customer and when I need a quick spot, these guys always help me out so I can get through to the next payday. Best of all, they always make an offer. A+.
The guys at TExas jewelry and loan are awesome! I’ve been coming here for years to shop, sell, or even get a loan. This visit I needed cash fast, so I got a loan. I was in and out in less than 10 minutes! You cannot do that at a bank. I recommend these guys and feel they’re the best pawn shop in the area. Thanks gentlemen!A happy customer
I went to Texas Jewerlry & Loan to look for a used cordless nail gun. I was in town from out of state to do some home repair projects for my mother that lives in Plano. They didnt have a whole kit, so Chris offered me the use of his personal cordless nail gun to use overnight, free of charge, are you kidding me! Im a total stranger, from out of state and this was awesome and very appreciated. Pawn shop is clean, has a great selection, and obviously Chris goes above and beyond! Thanks again Chris, 5 star review and service!
These people are great! They are honest, quick and helpful. And they have beautiful jewelry for sale. Will come back for sure!!
Me & my wife have been coming here for years. They always have good deals!! They have great customer service and always willing to work with you!
Staff and owners very nice and helpful. My experience has mostly been with Chris whom always is very knowledgeable and attitude is always positive. great place!
Had a great experience making my purchase. It was easy and Steve was very cordial throughout the whole process.
Didn’t actually make a sale, but the team here was very gentle with me and definitely made an effort. I appreciate the little things (like smiles lol)
Great place, they always take care of me.. really friendly and helpfull. Have been going there for years
This is the best pawn shop i the area. Everybody is nice and helpful. The price is reasonable compared to others.
Well come again very nice people well do business with them 🤗❤
They take care of you when you need it. The process is real simple. Awesome place!
This Is The Best Pawn Shop in PLANO!!! Very Friendly Great People, Always there to Help You When you Need it the Most. Take Just About Anything to Help. Big Inventory in Store and ONLINE!! A++++++
Great family. They care about their customers. Great service! Variety of products to offer. I am a repeat customer for the last several years.
I have the best experience of my life every time I go in. Service is phenomenal 🥰 Medina Morris!!!
One of the better pawn shops in plano. New things come in quite often. Good people here!!
Chris and Steve were extremely helpful, professional and fair. I highly recommend them.
Literally the only pawn shop I trust and come to! Always very nice, professional, and here when we need them!
Professional workers, 😅 people, flexible deal of prices and friendly to the buyers.I am recommended ⭐⭐⭐⭐⭐☺ Myla.
Love doing business here, the employees always have a great attitude.
Received really great service from Steve. Thank you so much.
Very kind and helpful people! Made my purchase easy and very affordable
This pawn shop is awesome. Steve is so patient and helpful. I will definitely be going back in the future.
Every time I go in workers are always nice and helpful
Not the first time I been here and everytime I stop by Chris is always available to help! Awesome customer service!!THANK YOU
Very shady. Purchased an item and explained what I was to try do. Offered me a period to test the item to make sure worked for what I needed it to do. It did no . Went the next day I could to return and would not stand by what they said. Buyer beware of shady tactics to get you to purchase and unprofessionalism to not honor what they say.
Texas jewelry and loan really helps me with everything that I needed great customer service wonderful people I appreciate them.
If you are ever in need of cash for any reason, this is the place to come to. Friendly staff that can help you with your needs. Quick and easy!!!
Nice store. Service is excellent. The staff is awesome and very friendly.
Wow loving caring people... They will help with anything you need... Dont be shy come through and these nice people help out.......
That guy Chris is the best ...what a guy..great customer service.
Prompt, Courteous, Friendly. Made the process simple and easy! Thank you Steve.
Nothing professional about this place or to share with others. SUCH A WASTE !DONT EVEN WASTE YOUR GAS
Excellent people, they work with me and help me get my bill paid, dont know what I would do without them!
Great service, nice people !!
Great place to pawn or sell quick and fast money
Good selection of stuff but they refuse to allow you to purchase items with a credit card unless you spend more than $25.
Great guys great prices!
Good customer service and best prizes in Plano. Just dont drink the coffee
Better jewelry selection, and offer better prices than surrounding pawn shops.
Horrible!!!!! I wanted to purchase a porta cool that Christopher had listedon craigslist,for sale by the company. Texas jewelry and Loan.When I called this morning.He asked someone there if they were keeping it, or selling. Its a pawn shop. I would assume everything they have is,for sale. If its displayed, or listed online. What kind of pawn business list a for sale ad, and then decides to keep it.Sounds like false advertisement to me!This is the first time that i have ever posted a review online, but i amnot happy that i called saturday,, and nobody was answering the phone.I understand that they are closed on Sunday, but when i called Monday morning. Again I was told that someone at the pawn shop is going to keep the item. The ad should have been removed from craigslist when it was decided to keep since last week.I would hope they learn from this, and do better business in the future.
Best pawn shop because all of the employees are very nice, knowledgeable and helpful!
Excellent service-friendly staff - we appreciate the experience!
Really nice ring selection! More jewelry than other Plano shops.
Thay are good people and give u a good price for your stuff...
Steve was amazing and great help! Never go anywhere else.
Awesome place with awesome staff, cant be beat.
5 stars. Theyre honest and have a friendly service. I will be back for other needs.
Good store. Tons of items.
Ive used these guys several times for buying and pawning. Always excellent customer service.
Very Helpful and Friendly
Rude and arrogant.
Got vice grips and a mallet hammer $ 6
Great! Reasonable prices!
I like this place
They take gold