This place is GOOD! When you need that one bolt, with an odd thread or head, this place will have it. Also, the staff will assist you and walk you right to it.For the folks that need to be held by the hand and dont want to deal with the big box store down the street, this is a blessing come true.Justin assisted me in my last endeavor and he was very helpful.

Nice store, organized and ppl were helpful

I havent been to an Ace Hardware in years. I searched everywhere online for an air filter, Walmart, Target, Lowes, The Home Depot, even Amazon. The retail stores could get them, but it would take 3-7 days. I decided to check Ace and lo and behold the store 2 miles from my house showed them in-stock and available for pick-up today. I came in, was promptly greeted and was treated like royalty. I will be back to this Ace Hardware (and so much more) store. Id much rather spend my money with this locally-owned Ace than I would Amazon or a big box retailer. Very pleased with the prices, too. All their Filtrite Air Filters are buy two, get one free. I got three. Couldnt be more pleased.

Ace is always better than the Orange or Blue guys, and this particular store always goes well beyond even the standard Ace level. Love coming to this shop! And definitely like the new layout for checkout!

I would not say I got the “correct item”It seems like you all found this in the back maybe from display after giving me the larger stand. It appears to be used and not in good condition. I will be contacting ace Corp and better business bureau

Friendly staff wrong to help.Competitive pricing with just enough selection of items you need to maintain a house.I like that you dont have to walk 10,000 feet just to get something bit wished location was closer to me.For me theres a Lowes or HD closer to me, but sometimes I dont want to mess with crowds.

Just went in to get a few screws and Justin helped me find what I needed quick. Very friendly and clean store! Highly recommend. Ill be shopping here more often for all my home improvement needs!

Good

I love Ace neighborhood stores. They are locally owned, usually and carry those quick items that they bigger box stores used to carry but have stopped carrying so much. This store is no exception. They had exactly what I needed and the staff was friendly and quick to help me. They had an impressive selection of grills and smokers too! It kind of surprised me that this store sales beer! Dont think I have ever seen that in a hardware store. Will definitely continue to be a customer.

Nice selection! I much prefer supporting local businesses like this, than big box stores.

The employees are so helpful and knowledgeable with exceptional customer service. Definitely going back for all my hardware needs.

Love this store. The staff were friendly special the reception Ruhi such a sweet, friendly. Has smile all the time. I went to the store on the weekend she help me to find the product, called another store to hold, tell me how to do online order, and today she help me put the stuff in my car on this cold, windy day. Amazing!!!

They were extremely courteous and helped me find what I needed to complete my project

The manager Shawn, was amazing as was the entire staff. My friends and I were trying to purchase a Big Green Egg BBQ for a friend for his birthday. We all live in different states and we were struggling to figure out everything we needed to buy. Shawn went above and beyond, emailing me multiple times to help us decide exactly what to buy as well as coordinating payment and pick-up. When my friend got there to pick-up the items, the staff were so kind. They had everything waiting on her and loaded the car for her! I highly recommend this Ace location.

Very clean and welcoming store. The associates knew exactly what I was looking for and asked me relevant questions to make sure everything was perfect. The managers and store owners were out on the floor and assisting customers too, which was a nice touch. I would absolutely recommend to a friend.

They owner is very nice and helpful person

I bought 5 gallons of paint online, then the winter storm arrived. They gave me a call telling me that they were closed because of the bad weather and that they would call me if they opened even briefly. They did called me to see if I wanted to go pick it up. They even stayed open later because I wouldnt be able to make it before clousing time. Excellent customer service!

The times I go into this store. The staff is very helpful and friendly thank you.

I can’t say enough about the great service that my husband and I received from Ace on Parker in Plano!! From the initial phone call, to the in store purchase, and then the delivery of our Traeger grill was Top Notch!! They were consistently awesome and professional. We have an Ace a few miles away from us but we chose the friendly and professional Adil and Victor!! They know their stuff!!Reggie and Tonya Love

Great store, friendly staff and a decent inventory.

Nice neighborhood store, staff is helpful and friendly. The store is clean and easy to get around and they sell beer..

Great staff, and beer! How nice! Rezner was very helpful bringing all my wood to the car!

I was having difficulty finding a specific bolt for a car. Went to Ace and they had it and the right size!

Great selections on grill from Weber to green egg and I love the STIHL set up and how they also got beer

Place is as helpful as your average Home Depot

Staff was helpful BUT employees kept lowering their mask and they allowed others not to wear mask.

Awesome!! The have the Bug Assault gun in stock! Grills and griddles galore and more. Nails, screws and tissue too.

Terrible organization.... do NOT order online and pick up in store. several wasted trips. complete mishap time after time.

Great environment! Friendly staff and clean building. Highly recommend!

Helped me picked out the right size bolts and washers.

Always great.

Beautiful store with nothing but friendly faces, and they sell beer!?!?!-

So nice and accommodating for their customers!!

New store and love it

The employees are very friendly and helpful.

Need parts thankful they had it

Great place and staff. I’ll be back👍

The store is disorganized and the selection is low. The staff while friendly have no idea how to help customers. They sell beer but the selection is terrible.

Thank You for Everything 🥰🌷

Zero customer service!

Very helpful staff!!

Ace is great.and this is a great Ace

Great service