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R & C Auto Repair and Service
3596 Utah St ste c, Pleasanton, CA 94566, United States
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R & C Auto Repair and Service
Comments
Al
Review №1

There’s a reason why R&C has 5 stars. Love this place! Joel was friendly, professional, and honest. I requested a quote from Yelp and received a response with a price breakdown and all of the inspections/replacements they planned to do.When came in to get my scheduled maintenance and they were able to get it done in a timely manner, not to mention the prices are super reasonable. I will 100% be coming here for all future maintenance.

Ad
Review №2

Amazing customer and car service. I took my car for a check up after a visit at the dealer which resulted in pricey fix it list. The quote at R&C Auto Repair was affordable for my wallet. The staff was very respectful towards me explaining everything throughly. They serviced my car the same day and I havent had any issues since. I would definitely recommend this place for any car service.

Tr
Review №3

I had an oil leak and the local dealership said it would be $2,600 for labor alone...I took it to R&C Auto on a friends recommendation and when they checked for the oil leak they said they could pin point where it was coming from. They put dye in the oil so we could find out exactly where it was. After driving it for a few hundred miles, they found exactly where it was (the oil pan) and said it was minor and only need a small patch. Turned out to be a little over $200!! A LOT better than that shady dealership.The service was on time and finished very quickly. These guys are honest, hard working, and are priced at a great value!Safe to say I found my new auto shop!

Bo
Review №4

Joel was super helpful.Took the time to explain the diagnosis, and found the right parts for just the right price. Super genuine, honest guy with strong work ethics!He definitely is not trying to make money off his customers, he cares more about fixing the problem.Joel communicates in a timely fashion, is very knowledgeable and always professional!I definitely will be back! Thanks Joel!

Ka
Review №5

Fair price and excellent service. Even told me, no need to replace the drive belt as it is good condition. Rare to find such honest mechanics nowadays.

Mi
Review №6

I went to R &C by mistake. I was calling places closer to home and accidentally dialed R&C. Because they were so polite and helpful over the phone, I thought I would give them a try. I was very happy with their service. They don’t try to up sell service. The repair technicians are honest and helpful. The folks there are attentive and good people. They answer their phone and stay in touch with me during the service.I drive out of my way and past several auto repair businesses on the way to R & C and I’m sure I’m passing some good ones, but now that R &C has treated my family and cars well, I will continue to do business with them.

Ed
Review №7

Took my Ford Edge in to have repairs done, and my experience with R & C was great. All car repairs are expensive but they took care of me and gave me a couple of discounts even. Repairs were explained, and they didnt try to oversell me on additional repairs or parts. Joel kept in contact with me and gave me updates throughout the entire process. Id definitely recommend them to anyone in need of a good automotive repair and service shop.

Je
Review №8

Brought in my 2014 Mazda V for new wheel bearing and CV joint. Excellent prompt service at a fair price.

Ca
Review №9

I had a great experience scheduling a vehicle inspection.

Om
Review №10

Easy and cheap diagnostic. Quick and efficient service.

Ge
Review №11

They did great job helping me with repairs to my truck. In and out and great prices.

Sa
Review №12

Very nice and helpful people! Honest!

Ai
Review №13

I went in for a mileage maintenance service with little knowledge of what I needed to get done, but they were super helpful in letting me know what needed to be done for the mileage I had. Very friendly all around and super quick service too!

Jo
Review №14

My wife found this place when needing an oil change on the Honda CRV. They are professional and accommodating, as well as providing great service at a fair price. I would definitely recommend them if you are looking for routine maintenance, or even the occasional emergency diagnosis and repair scenario.

he
Review №15

Awesome service. They also very honest.This shop will be the shop for our cars!.

Ma
Review №16

Very nice staff. You get the impression that they do what is needed but dont try to sell you what you dont need, which is by far not the case everywhere.First, but definitely not the last time for me.

Be
Review №17

This is the place I will return again and again! I am very impressed on how they handle the entire process of my car trouble. I was changing out my drive belt and ac belt, not only their price was more than reasonable but their work was spot on! I was able to get in and out fast. Also ask for an oil change while I’m there and it was not a long wait at all!They were upfront about the cost and give me a detailed break down. They also warned me about taxes and fees that may apply later at check out. No hidden cost that will surprise you later.Overall, I am very pleased with my service and I will return with both my cars for any service needs.Thank you RC auto for taking care of my car!

Ky
Review №18

Love this shop! Their staff have been together for seemingly forever which reflects in their quality of service and the work done. Top notch. I dont take my vehicles anywhere else.

Do
Review №19

My air conditioning was blowing hot air. R&C got me in and fixed quickly and efficiently. Guys are great to work with!

Sy
Review №20

Love having an auto shop that I trust completely. Service is always friendly too.

ma
Review №21

Honest prices and quality work. If that isnt their slogan, it should be. These are the two qualities I look for when going to an auto shop. Sophie at the front desk was very helpful as well. Highly recommend this place.

Pa
Review №22

I recently took my Lexus RX300 here for service and an issue with some leaking oil and I was very happy with the service I received. The young lady at the front desk (I believe her name was Sophie) was very welcoming and knowledgeable and super nice. The problem was taken care of quickly and I got my car back quicker than I thought. The price was very fair as well. I will be taking my car back here again for sure.

St
Review №23

Ive been a loyal R and C customer for over two years. These guys are the best mechanics Ive ever had - and Ive lived overseas so that is a HUGE compliment. They are trustworthy - never have I felt so confident that Im not being taken for a ride, something I truly value and feel is missing in this industry. I have referred many friends to them as well and they are exceptionally happy also - Sophie and team have taken great care of them. I honestly feel like a valued long term customer. I moved further away, and still drive the extra 20 mins just to go to these guys. Five stars.

Ka
Review №24

Fair price and excellent service.

Dr
Review №25

Great Service with a Smile. Fair Prices. No Upsell! You can simply get the job you want done and rest assured! I have taken my BMW & Porsche there and was completely satisfied with their service quality.

Ka
Review №26

Want an absolutely trustworthy place for excellent car repair where customer service is still a priority? They could have done several thousand dollars of work on my old car but recommended it not be done. Now THAT is an honest place! Even the office staff is knowledgable about cars! R&C definitely goes the extra mile! 🌟🌟🌟🌟🌟

Ry
Review №27

Believe the reviews, this shop is great. The mechanics are knowledgeable and honest. The office staff is professional and trustworthy. They always let me know what kind of repairs are necessary or what can hold off until the next time I bring it in. Plus their prices are way better than your typical dealership. You can tell when an owner is involved in the day to day operations and takes pride in his business. So if youre in the East Bay, bring your car in and support your local garage. Your car will love you for it.

De
Review №28

First of all - great staff. Friendly and professional. Transparency comes into mind as well. They will give you options, recommend work on your car and not push you if the problem is not critical. Solid work, good communication and quick turnaround time.

Sa
Review №29

Very honest business practice!! I took our 2010 Mazda CX-7 to have the A/C diagnosed, instead of charging us hundreds of dollars for a brand new compressor, they were very honest to report that it was only a broken relay. The A/C on our Mazda has never worked properly, it never got cold when the A/C was on. I have made numerous attempts and reported to the Mazda Dealership. Apparently, the dealership could not find the problem. Thank you R&C auto for finally fix our car! Thank you thank you! I would highly recommend them!

Im
Review №30

What a great find! I scheduled routine service for my car based on online reviews and I wasnt disappointed. They are professional, courteous, friendly and do great work for reasonable prices. I will be a repeat customer and recommend them to friends and relatives. Highly recommended!

Ro
Review №31

Best customer service of any auto shop ever. They kept me updated, worked with me on cost, and even responded to emails after-hours. So far, my car seems to be running well and I have no complaints at this time. Very pleased with R&C Auto Service!

An
Review №32

Very friendly and honest people. They seem to understand and know the real problem much better than others. They will not do any repair thays not needed. Price is very reasonable!

EC
Review №33

Great and friendly service! Ive been taking my cars here for the past several years and I appreciate the knowledgeable staff (Sophie) and mechanics (Dave).This place is great for all of my car needs at fair and competitive prices!

Ro
Review №34

Awesome service and very upfront/communicative so you get the good feeling of an honest mechanic. Will definitely be back!

Ar
Review №35

Had a great experience. They are extremely professional and knowledgable. They even gave me a discount due to a part not being available at the time. I would recommend this place for car tune-ups :)

Mi
Review №36

This place is just incredible!They are very honest and really care about your car. Most auto repair places are just fix what you asked for but this place really care about your car. Also the customoer services are awesome! They make sure everything done right and well explain about any process that they are going to do. I had new brake pad and rotor from here and everything done right in and out. The price is reasonable as comparing to other places. Surely, I would love to come back again for other services.

Ro
Review №37

Prompt service with good explanation of charges. Very fair.

M
Review №38

Best auto repair in the East Bay. Their prices are fair and reasonable. They are knowledgeable, friendly, and above all honest. I trust them with all three of my vehicles and recommend them every chance I get.

Ma
Review №39

These guys know their cars and are honest, friendly, and looking out v for your bottom dollar.

Da
Review №40

I have taken my 2003 Chevy Tahoe there several times and I have always had good experience. There are honest and upfront about any cost. Would recommend them for anyone looking for a trust worth shop..

Jo
Review №41

Really good cusomer service, really nice.

Ha
Review №42

R&C Auto is amazing, they have reinstated my faith that good honest auto shops still exist! I have tried many shops and dealers, these guys are the best in the Bay Area. Michelle at the front desk is so knowledgeable, straightforward, and organized. Thank You!

Mi
Review №43

Had my timing belt and waterpump done and they did and excellent job. Sophia was very helpful and kept me up to date on the progress. Dont let the small shop fool you; they rate up there with the dealerships and large shops. Love to support our small businesses!

Mi
Review №44

R & C again came to rescue of my Dads old Mercedes. They relentlessly solved issue after issue that other mechanics could not solve with extreme care and professionalism. This is not the first time they whole shop up to the owner went out of their way to fully repair and resolve our problems with the lowest prices I ever had paid. Hats Off to R & C again!Very Happy and Satisfied Customer

Am
Review №45

Fast and honest! Great customer service, reasonable prices. Only improvement I would recommend is some room to sit and wait.

Ya
Review №46

R&C Auto takes care of my Subaru for 2.5 years since we moved to Pleasanton. I am very happy with their friendly, honest and high quality service and recommend them warmly.These are few reasons to explain my 5 start review.1. This summer I decided to check if my 2005 Subaru is still in a good condition. I took it to the Subaru Service and was told that the car has 2 issues. It will cost $4000 to fix them. I took the car to R&C Auto. They found the same 2 issues. They fixed one of them for free by tightening a bolt and the other one cost me $350.2. I love R&C Auto front desk. Really :). They are very friendly, organized and always make sure that the work is done as per their initial time/money estimates so I can plan too.Ladies of the front desc is one the important reasons of my very good experience with R&C.I also really appreciate that they explain very clearly and in a simple way what the issue is and how it should be fixed.3. R&C Auto are honest. If some part can be fixed and not replaced, they always offer the cheaper option.Thank you, R & C Team!

Ca
Review №47

After reading all the reviews for R&C Auto after my car had started to run really rough after just moving to the area, I figured it wouldnt hurt to bring it over to these guys and see if the other reviewers were right. Contacted R&C via email on Tuesday and had it scheduled first thing in the morning on Thursday.After it being there a little over an hour they let know me what the issue was, how much the part would cost, and what the estimated total for servicing it would be. Price was fair and I was able to pick the car up after work without any hassle. Definitely will be going to these guys again.

Ro
Review №48

Very friendly and fast service. Having a Saab can make it hard to find people who can work on it. They did a great job, and even went out of their way to save me money on parts!

Ma
Review №49

Top notch service as always! Sophie took care of my car, check engine lights are important to mind. Easy scheduling, no time wasted and reasonably priced.

Ra
Review №50

If you have never been here, you need to go. A different service level completely. They really do appreciate their customers.

Za
Review №51

Good service, fair price, $100 for an oil change and filter for a Mercedes c class, will be coming back again.

Ja
Review №52

Excellent service! Receptionist was very friendly and everything was done promptly.Highly recommend to everyone and I am sure I will use this shop for rest of my cars.

Pa
Review №53

Everyone at R & C is very nice and responsive. I had a diesel truck which is not their area of expertise and they assist me as best they could, very prompt did no more that they were qualified to do. I would use them again for a gas vehicle as that is what they know.

Ja
Review №54

Outstanding staff and service. They were friendly and gave a fair and honest quote and stuck to it. They called when they said they would, and finished the job on time. I had six check engine errors codes going in, and they were able to solve it with one fix (obviously, not all people will be so lucky, but still--no one took advantage of my situation).Needless to say, if I have any future issues, Ill be back without hesitation.

Vi
Review №55

~As far as price goes, i think they are very fair (car work is just so expensive everywhere) ~ they kept me informed of price and action and what is a must do and what i could wait on.... and did a great job getting all my codes taken care of.... but my check engine light came on again a few days after they had just worked on it and they were great about taking it back in asap ~ it was some fluke thing with an unrelated plug had come undone.......Sophie, the young women in the front is a gem, she explained everything and kept me updated....they even made sure i had a way back to Mountain House when i needed to leave my car over night.~~~

Ca
Review №56

Excellent service! My dealership wanted me to perform an unnecessary service. R&C took a look and told me everything was fine. I appreciate their honest advice. Thanks!

Al
Review №57

I will bring my car back to R&C auto without hesitation. Very friendly, honest, and trustworthy and would definitely recommend if you are looking for a good mechanic in the area.

Ro
Review №58

Good service. They took time to walk me through the process.

Gl
Review №59

Excellent service - really go the extra mile both in the shop and at the front desk!

Ja
Review №60

My hours are too crazy as a super commuter to make it to the shop myself during business hours but I was kept up to date on everything without feeling worked or beat up on the price with unnecessary work to my car. This was my first visit and I was made to feel like a valued customer.

La
Review №61

Many times going into auto shops, I leave feeling like people at the shop were untruthful or trying to take advantage of me. I felt the exact opposite here! They were extrememly kind and honest. They let you know exactly what you are getting and walk you through the process!

Fo
Review №62

Been there a few times now with two cars. They definitely don’t up-sell you on major services, and their prices are reasonable, and they get things done when they say they’ll be done at the agreed price. I have no worries taking my cars here.

Gi
Review №63

Have had great experiences at this shop. Take my Acura there and am pleased with service.

Pa
Review №64

I had R&C do a prepurchase inspection for me. They were very professional and did a great job. They found a couple of issues with the vehicle that would have set me back about a thousand dollars had I not known about them ahead of time. Thanks R&C!

be
Review №65

My experience was excellent, impress that kelly called me back for the quote on my airconditioming repair. Their service had been thorough and very reasonable, I feel that they can be trusted which is the most important thing. I will start bringing my car there from now for regular maintenance.

Ru
Review №66

Went to R&C Auto Service today to have my brakes checked due to an intermittent grinding noise, which was concerning as I had new brakes done a year and 1/2 ago. I chose this company based on the positive reviews on Yelp. I dropped off the car and shortly received a call back saying the brakes were OK, safe to use, & that the noise was probably due to hot spots on rotors, probably due to lower quality rotors being placed when brakes had been done earlier at different company. However, they recommended new brakes for the back, which I told them to go ahead and do. When I picked up my car this afternoon, I was again reassured that my front brakes were fine, the noise was mostly an irritant, and that if the noise became worse or more frequent that I should bring the car back for check up. I was also told they would check the brakes any time I came there for an oil change. I appreciate their honesty and recommendations, and plan to bring my car here for future repairs and maintenance. Thanks!

Si
Review №67

Expertise, promptness, courteous and Honest. What else do you need from your auto repair service!

Ch
Review №68

Been coming to R&C for 3 years now. We used to live behind them on Vineyard but have since moved to Livermore but always come back to R&C. My husband takes his Jetta there and I take my 4Runner there. Always. Have always had a wonderful experience.

Ca
Review №69

These guys are clutch!!! Had a problem with my Wife’s BMW and these guy’s diagnosed her (the car not my wife), resolved the issue and had it back to us in no time.

KN
Review №70

R&C Auto Service always finds a way to accommodate our schedule to get our cars services. They provide great service at a fair and reasonable price!

SC
Review №71

No wonder this place has nothing but 5 star reviews, friendly service, and reasonably priced. There was none of the mandatory high pressure upsell I am accustomed to from the dealer. Thanks R&C, just got yourelf a loyal customer.

Ma
Review №72

Great service, friendly staff and competitive prices. Definitely coming back

Ja
Review №73

Michelle and the team at R&C Auto Service went out of their way to take care of our unique Qvale Mangusta, and the best part is that they had fun doing so. Well definitely be returning.

Mi
Review №74

From a helpful and highly recommended referral, we now trust all of our vehicles with R&C for their quality and expert service and repairs!

Ti
Review №75

One of the best auto services shop in the Tri-valley.Excellent workmanship and services. Very reasonable price too!!!

Te
Review №76

Carl was very helpful. He saved the ac compressor and thus saved 500 buck for me.

Sh
Review №77

After my Tahoe failed the smog test for an EVAP error, I took it to R&C to be repaired. I was very happy with the service they provided. EVAP errors are notoriously time consuming and not easy to diagnose, so I thought the $110 diagnostic charge was reasonable. Upon completion of the repairs, they checked to confirm that the OBD was clear of any error codes, so that I could get it smogged. They were kind enough to reduce the diagnostic charge to $55 since I had them do the necessary repairs, which was an added bonus. I would highly recommend their services and will definitely go back for any of my repair needs.-Shawn Farrell

Pa
Review №78

Great service, wonderful prices and you know you are being dealt with fairly.

sh
Review №79

Reasonable pricingGood quality of workThe receptionist very nice, informative and willing to accommodate

Le
Review №80

Great customer services and reasonable price, they usually work with you and most importantly, keep you informed along the way, will definitely visit again!

Za
Review №81

Excellent service and very helpful in working around my schedule.

Ch
Review №82

The crew at R&C was very detailed about the service that was going to be performed on my Mercedes, and the turn around time was excellent. Would highly recommend them to my family and friends.

Ed
Review №83

The customer service here is fantastic! Were repeat customers now and have received great care and great prices both times :-) highly recommended!

Ju
Review №84

Very professional. Accomplished work successfully, on time at a reasonable price.

Ra
Review №85

Carl is friendly and reasonable pricing. I would go there again for sure

Ta
Review №86

Great customer service, timely, helpful, easy and a great pricefor an oil change

Ge
Review №87

Fast affordable services.

Ca
Review №88

Great, fast, affordable service as always!

De
Review №89

Great service from great people. I will be taking my truck back to this location for the forseeable future.

Ma
Review №90

Very knowledgeable, professional, and fair. Would use again.

De
Review №91

Quality work and a very reasonable price.

Jo
Review №92

They are very helpful

YO
Review №93

Very good and honest service.

Sh
Review №94

Great service and trustworthy too! Thanks R & C!

De
Review №95

Very friendly..Great work..Great Prices..

Ki
Review №96

Found untightened (loose, basically) connection on the battery next day after service. Thank god the car just didnt start in the morning, hate to imagine battery disconnection on freeway.

Ha
Review №97

Great customer service and fast!

Da
Review №98

Always top notch service!

Da
Review №99

Honest.

Ge
Review №100

A friend of mine went here for repairs and was treated right

Information
27 Photos
100 Comments
5 Rating
  • Address:3596 Utah St ste c, Pleasanton, CA 94566, United States
  • Site:http://randcauto.com/
  • Phone:+1 925-462-0401
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–2PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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