I have always enjoyed good coffee here until recently. Their staple menu items dont taste as good as they used to. They are training new people right now, which I understand but its a shame they have allowed their best drinks to fall by the wayside. its just a matter of training people how to make coffee. I am sad to say I am going to have to start trying other coffee shops in the future. $5 is too much to spend on a coffee that doesnt taste very good.
Awesome coffee place!! I love their alley cat!! Wish they offered 32oz sizes, I definitely need more than 24oz of that heavenly goodness!
Double shot has always been my favorite coffee in town. I generally get it more than once a week. However, today I wanted to grab a quick coffee but waited for more than 20 minutes just to get to the window then the coffee wasn’t as good as normal it just tasted meh.Now, I must say I know they are understaffed and likely trying to train I’m just bummed with the experience.
Great coffee...great prices...fantastic service! The rest of the coffee shots in town could take note! Love this place!
Coffee was standard in quality and taste. Like many places, they dont offer dark roast after a certain time. I prefer dark roast. Lattes have been hit and miss. Sometimes they are on point and other times they are bitter. This place gets very busy being on Jefferson Ave. Great location. Sometimes lines are a bit overwhelming.
Decent prices. One day was pretty great, the next was just ok. It always seems to depend on whos working at the moment.
This is a fairly nice establishment, quick drive-thru and then get some good coffee they even have Italian sodas for a good price, even kids drinks. So Id say this is a fairly good place to stop at.
Love their drinks n service....their is usually a line during morning rush ...But, make extra time cause the wait for a Awesome ‼️ drink is worth it👍🏽
I have spent thousands of dollars at Double Shot over the years and have had an overall great experience. Today was the exception. The Sunday crew really needs to get it together. Our order was taken by a young lady with the iPad. It took her three times to understand what I ordered: a hot 16 ounce American with cream and two sugar free sweeteners. Then we got to the window and the young man had no idea what we ordered. Again, it took two tries for him to understand what we ordered. He kept apologizing but did not hesitate to ask if I wanted to leave a tip. When we finally got our drinks 13 minutes later, the ONLY coffee that was correct was the drip coffee. I am so disappointed.
This location is ok, service was ok and the coffee was alright. I always get the same drink everywhere, and this coffee was just too weak, I got a extra shot and it tasted like it was short one.
My ex visits this place every day. Give her a complarmentyr coffee. Her name is LaTaya Anderson
Been here so many times but the last two times my coffee was off. Tasted really burnt. Idk if it’s cause they have new workers or what. It’s a Bummer.
Love this place....fast and they always get your order right! Competitive pricing and friendly energetic staff.....boom!
Espresso is actually drinkable (a rarity among coffee shops) and is fairly priced at $2.50
Amazing people! Amazing product! The service and staff are excellent and even more so considering the demand for this great coffee! More locations please!?!? We love your products!
Tried this place for the first time, drink is good, but the service made me never want to go back. After taking my order, his conversation was more important then the customers. He didnt even say a word to me when handing me my order, even turned his back and started talking again when I tried to thank him for the coffee.
Best coffee in Pocatello, excellent service and great prices.
Best coffee in town! Friendliest barista’s in town and not to mention their coffee tastes amazing!
There are great people that work here. They are fast and the coffee drinks are some of the best in Pocatello.
These guys are the best!! Super friendly staff, great coffee, delicious drinks with a variety of milk options, pastries, and smoothies! :) #1 fan girl right here! haha Would highly recommend!
There is a reason they always have a line. Delicious & consistent, they are worth the wait time. It is my absolute favorite coffee hut.
Best coffee in town. Friendly staff. Great prices. A most have.
I go to double shot every so often when i’m not making my own cup at home! Their muffins are so good, and fresh every morning! Line is usually pretty long, but they move through it quickly! Really nice staff as well!:)
Only place to go for frozen cappuccino... Kona Mocha..yum
Cute little coffee shed. Always has different pastries.
The Big chain coffee blended cold is the best of extra caramel of course
Been going here since 2012, love there coffee! My husband goes everyday.
Good coffee and treats. Carmel big Train is the best
Awesome friendly quick service! Always a pleasure and delicious...
I was visiting from out of town and would recommend this place. They were super busy but they did a great job at getting everyone served. House blend coffee was delicious. Great staff and service.
If you want great coffee and want to support a local business Id recommend heading to double shot
16 oz Kona Mocha Blended Big Train baby!!! Love you guys!!
Quick, easy, delicious coffee
Super friendly and have put forth effort to recognized me and what I usual order, so its super good service with little wait time when I get there.I also love that they have free suckers for my kids and dog treats.
About 2 weeks ago, I was having an extremely overwhelming, and difficult day - I had already began to have a break down and was ugly crying in my car - I just couldnt stop before Id pulled up to the window. I was greeted by the kindest server - she instantly tried to help me, and make sure I was ok. I could barely speak, but got my order in - I was so embarrassed and upset, and she and the rest of the crew that day seriously helped my day go a little better. I cannot express enough gratitude to your employees. Every one of them deserve a huge pat on the back for being human, kind, empathic, and all around good people. Thank you all, seriously, from the bottom of my heart.
They are so friendly and fast!!..I have got my family to drink their smoke jumpers..Its heaven in a cup!!💖😊
Good coffee, but they messed up on the sizes of our orders. My mother ordered a 24 oz, while I ordered 12 oz. we got the correct coffee, just not the right sizes we wanted. Friendly service though
Best chai tea in town
Thus is a local coffee shop that believes in customer service. They have great coffee and various baked goods. It is always a treat to go to double shot and be greeted by the friendly staff.
Cute shop! Great service, not a fan of the level of sweet, if I ever get back there Id order half sweet. :)
A consistent cup of coffee. Thank you.
The Hendrix caramel cat and Alley Cat are amazing drinks I like them iced
Best coffee shop in town!
You will be satisfied when you visit Double Shot! They have amazingly delicious espresso drinks and yummy treats for every season! I especially love the mochas made with Reeds dairy milk..creamy, chocolate deliciousness!!! My kids even love the mini steamers or hot cocoas! EXCELLENT place for gift cards, thank-you-gifts or stocking stuffers! Go visit the friendly staff and give them a try today!
HEAVY WHIP thats all i wanted with my coffee .this is the only place that we found Thank You 👍.
Amazing coffee and delicious treats. My family and I have been going there for years. Bobbi and her crew are fast and courteous and make a large variety of delightful drinks. We love this little coffee shop and highly recommend to everyone, even little ones. My kids love their hot chocolate.
Fast service and the staff was very nice!
Known for being Pocatellos favorite coffee joint.We do a fair amount of traveling, & in all of our landings we stop to grab a coffee, we ALWAYS say, mm... double shot is better...Friendly staff who works hard to get your drink how you like it!Creamy delicious drinks that dont taste watered down.Thanks double shot!
The coffee is great. They are pretty quick with the line too. But you should still plan about 4-5 mins to get through when they are busy.
Great coffee joint. Quick and friendly.
I just moved from Denver and was struggling to find a new coffee shop..... NOT ANYMORE! I love their drive thru idea so I dont have to stand in line with people trying to work. They are fast, friendly and always have a little something sweet. As for the coffee, I have never had anyone get my coffee order right without me writing a novel. ( At Starbucks I have to add extra EVERYTHING. Including espresso,extra foam and everything) I can finally just order a large latte with tons of cinnamon powder. I hate ordering a science experiment every morning. Thank God for for this amazing team that knows their stuff💖💖💖💖💖
Excellent coffee and goodies, and even better employees! Ive been a regular customer for over 7 years now. I feel like they are part of their extended family now. They are always happy to see their customers and are just a fun and wonderful bunch of people. If you need a coffee fix, go to Double Shot! You wont be sorry. :)
Ive struggled with the Jefferson location for over a year. I have one drink I order, every single time, and still it is always messed up. A huckleberry white hot chocolate is similar to a huckleberry white chocolate mocha BUT IT IS NOT THE SAME THING! If the order taker is unsure, they need to ask because nothing is more disappointing then getting to work with a coffee that you didnt order. I get youre busy, but I have also called the store and left messages, none of which were ever returned. I get a hard sorry like its my fault when I take my drink back, and today I am met with arguing because my coworker was the one to order our drinks, and they still cant figure out that a hot chocolate and a mocha are two different things. Losing money starts with continually messing up drinks, and the fact your prices went up AND you cut out your buy 10 get 1 free cards shows that maybe you need to start with training your staff to read the order screen properly, and to confirm with customers if they want coffee or hot chocolate. You lost another customer today, not because my drink is wrong 9 times out of 10, but because Joe wants to argue with me about my order, instead of owning up to the same mistake we go through every week.
The passed few months the quality of the coffee has gone down. I have been going to Double Shots for over 10 years and sadly I feel its time to find a new coffee shop. Just not as good as it use to be. :*(
Horrible customer service. Store is so cheap they gave my daughter a large Italian soda that was only filled up half way with liquid. Woman I talked to said it was policy and thought that was good customer service. You just lost two loyal customers to policy and being cheap. Is saving half a cup of club soda worth losing a good $80-100 a month?
Coffee is great & the prices very reasonable
Favorite coffee place of all time! Awesome customer service and perfect drinks. Always have a great selection of muffins and cookies. Sometimes there is a wait because it is popular, but it is definitely worth the wait! I recommend to everyone.
Definitely one of the better coffee shops around here. My first time I thought the coffee was too bland but I told the lady and she fixed it right up for me. Great customer service and macchiatos.
Yep, it was amazing. I got a white mocha with an extra shot and I loved it. Lots of places get skimpy when I ask for (and pay for) and extra shot, but this place definitely delivered. Ill be back!
They are always fast and friendly with comparable prices. Better than Starbucks by far.
Amazing coffee!! So so good, if I could score higher than 5 I would.
Good people said this place is always great.I honestly tried few times to give it my business and I would be happy to savor their divine beverages and share my delightful thoughts about them if it was not for their ungodly hours.How can it consistently stay great if it fails to remain open?I do not live in Pocatello it serves me as some sort of a shopping and cultural(yes,cultural, dont you laugh at me)center and you may argue,but for me getting any food or beverage at a drive-thru place is not a carefully planned solemn event.More like a casual thingy decided in a spur of the moment.After shopping is done,I still have to drive for half an hour so why shouldnt I seep some tasty beverage in a process?Oh...wait...google says they are closed...maybe next day...oops closed again...maybe next month...oops...next year ?Let me look up their hours.Why would anyone close a drive-thru so early?Is there a city ordinance?Or just a Bannock countys tradition?Walmart, haircut places and even some restauraunts close much earlier than everywhere else,especially on weekends.Ive heard Walmart combats pettie theft by getting rid of cashiers and making customers scan their own goods.Not saying this whole idea is not bright it seems just probably what they call street smart.Sesame street smart.Here is my promise:I will update my review as soon as I am able to catch up with this guys and drink their coffee,but...No One Knows the Day or Hourwhen it will happen because they like to close their place way too early and I prefer to shop late.
Friendly and they serve great tasting coffee. Plan to spend about $4-5
A gem anytime of the day...
My absolute fave--awesome white chocolate raspberry mocha! Not just the best coffee in town, but the best Ive had anywhere. When I have to go out of town, I miss my coffee terribly!
I had never had a Huckleberry coffee until earlier this week. I was so impressed by it, I had to go back and get another
Amazing! There coffee is awesome, and I think its great that they also have a variety of drinks for the people who dont drink coffee. Hands down the best!
An Amazing person who took our order. She was very helpful with our drinks and explaining different ways of making them. First time at this little place and we will definitely have to go again next time we go to our doctors appointments. The coffees were great 😁 . We are from rupert idaho and I see a specialist in pokey. Thank you very much. Have a wonderful day.Tracy Crist
Best in Pocatello
My favorite coffee shop! Love the Tom Cat Latte and their teas are amazing!
Service is wack
Friendly people, dog treats, fast service, good coffee options,fair prices.
Amazing staff and my favorite place to get coffee. Absolutely the best in town!
The staff is nice. But this used to be my go-to coffee shop everyday, sometimes even three times a day. Their quality has really declined in the past year or two! Its quite disappointing.
My favorite coffee place ever. The service is great and there is something for everyone. I get my coffee and the kids get either cocc or flavored milks.
This is the only place in Pocatello that understands coffee. The love of the art is clearly communicated here. The service is excellent and I have not yet been disappointed.
Favorite place to grab a cup of coffee or a fruit slushy.The service is fast, friendly they will remember you after a couple of visits.Wish they were open on Sunday.
Service and friendliness of the baristas second to none. The drinks are great too....☕🍵
Seriously the best coffee place ever. they are the only ones that can make a fat free sugar free coffee taste like heaven. however i am not able to go there hardly at all since i have to be to work by 6am. I wish they would open at 5:30am and then i would be a monday - friday customer.
Great coffee
Some of the best coffee I have had here in Pocatello and their muffins are exceptional.
Great service and we love their frozen hot chocolate
The customer service is the best in town! The coffee is also excellent!
I love my triple shot mocha
Coffees wonderful. They do tend to have long lines sometimes. Great service.
I loved the coffee and how sweet it was and the price was good as well
Top notch! Really enjoy their menu and service.
Hands down my favorite coffee shop in town, and even out of town! They take great care of us every single time and the coffee is amazing!
Best coffee shop with yummy treats in pocatello.
We love double shot! Best coffee in town and the staff is the best! Friendly sweet love them all!!!
Fast service, amazing coffee at a really good price !! I will definitely recommend it!
Really great coffee, even better prices! Unfortunately they arent open Sundays! Really big bummer!
Yum! Love this place! Great coffee, great service
Great coffee and great people .. Theyre always so nice and they will remember what I get every time I go there