To the girl with the pink hair. My husband and I were driving through from Montana and needed a pick me up. We stopped at your Starbucks and you made our ice vanilla lattes perfect! When you travel to many Starbucks everyone like to put their own spin on it, a little more milk, little less ice. You made them perfectly exactly like they are supposed to be! We appreciate it. And I wish I knew your name to give you proper kudos!
Drive thru is faster than in person order. Standard coffee beans they use are a bit more bitter to my liking. I am not sure if they will use custom flavor beans on a per order basis. I would recommend latte if you are a first timer. Or anything with high milk content to cut through the bitterness. If you are lactose intolerant, they do offer plant based milk substitute as well.
Every time I come through the drive through they are absolutely disrespectful. I work at the Starbucks in town and when they recognize it’s me they always do something to mess up my order. Today I ordered a iced chai with light ice and they put extra ice and did not fill it up to the top. Later I noticed the lid was cracked right where the sippy part of the lid is making it impossible to drink out of. There is no reason for them to have so much disrespect especially when a fellow partner comes through the drive through. Starbucks promotes positivity and commonality through a shared love of coffee. It’s embarrassing how consistent they mess up my orders when they recognize that I’m coming through.
They have good food and drinks
The servers are amazing!! They always go above and beyond. One star because a place like starbucks should compensate them better for their work. You guys have enough money to do that.
The blonde girl with short hair who works in the evenings has AMAZING customer service!!! Although, I went to this chain as a last resort because I generally prefer to support small local businesss, she made the experience well worth it. Thank you! :)One small recommendation for headquarters is to please get more vegan options, as there are only a couple of bagel options.
There needs to be healthier options available and the employees should be aware of them. I am a sugar free type of gal, whenever I ask anyone here suggestions on how to make my drink sugar free they do not have alot of information for me on how I can accomplish this. This is quite disappointing, especially for a chain as big as Starbucks!
Super fast super friendly... love the staff and the drive thru.
I will always give Starbucks 5 stars great hot chocolate even with oatmilk
Staff was super friendly, coffee taste awesome, went back 3 more days. Clean facility
To the lady that just severed me you literally made my whole day better just bu being so sweet I didn’t get to see your name but you are awesome!
The drive through here sucks. Its difficult to get to and a pain to make the final turn. Not coming back to this location.
As a vendor, I visit many coffee shops. This particular location is the best. Top notch crew. Always a pleasure to go in.
Great staff, very helpful.
I absolutely love coming to the location in chubbuck! With things being they are this year and working from home, I dont get many interactions. They are the most pleasant people, never in a bad mood. Happy as can be! Anna and Melody (i hope this is her name, sorry) are the best. I am a manager and im super impressed with them; I would love to have them on my team! The whole morning staff is great (thats when I go). If there is anyway to do something for them, you should! My mornings are bright because of them. Thank you!
Last couple times Ive ordered my double chocolate chip Frappuccino the cup is always messy and leaking in my car. Please make sure you clean the cups before handing to customer.Thanks
Always love how friendly the staff is at this location. Plus the drinks are yummy.
So friendly, respectful. Delicious, healthy wrap
Love Starbucks!! The Staff is awesome, theyre fast and efficient 🙂🙂🙂
We came though and ordered all drinks in a venti, one came in a grande, we ordered a flavored tea with sweetener and got a plain tea, apparently they cant follow simple instructions. They didnt even offer to fix it 😒🤦♀️
Extremely friendly and helpful staff. Great service! They take care of their customers! Definitely recommend going. Especially if you need your 5am coffee before work. Employees were friendly and cheerful. Great way to start the day!
Very fast service and youll get many delicious drinks. Fast hot or cold.
Fast service as usually. Very clean inside. Employees are awesome!!
I have only been to this location a few times, and each time the staff was extremely pleasant. Today, when I ordered through the drive through, the man taking my order repeated my order back to me but it was a completely different drink. When I told him the correct drink, he said ok, then when I got to the window, they gave me the wrong drink. I said, this isnt what I ordered. The staff member said, yes it is. I said, half caff is what it is called? because I didnt order half caffeine. she said, I guess so, have a good day. I received a different drink and even when I tried to have it fixed, I was basically denied or told I was wrong. Im not confrontational enough to raise a fit about it but was pretty disappointed to pay $5 for the wrong drink and be treated that way.
Great customer service here and they make the drinks to perfection.
Normally would never write a review, but I came in the other day to get a simple pink drink and saw a short older male employee berating the baristas making my drink. It was extremely disturbing and ruined my experience. I feel extremely bad for her and hope he isnt in a position of power and that this was isolated incident. Will not be returning if I see him
OK coffee but way too expensive. Try not to go in too often
These peeps have amazing customer service. So friendly and cheery! Also, they add the perfect amount for my request of extra caramel drizzle.
I love this Starbucks! By far the best! I always get great service and drinks are spot on. My favorite is Melody! She is super sweet and always smiling and telling me to have a great day! Thank you for helping me get my mornings started with a smile!! ❤☕
Super expensive but very good. People are usually nice
Very poor wifi, kept saying it was full.
Probably the best SB in Barrie for space. The space is bright and clean. Staff is very friendly and always greeted with a smile. My only issue is the vents are often blowing right down on you if sitting and working in store.
Waited for long line to get 2 Breakfast sandwiches still cold in the center.Would not accept cash. Not a good representation of the brand standards.
Currently no indoor seating. Restrooms are still available. Good food, good drinks, good customer service.
Got my white chocolate mocha in the largest size and it was half full when it was handed to me. kinda disappointed :(.
Best coffee place in Pocatello.Oh...wait...is it Chubbuck ?Its all Pocatello to most of us anyhow...since we dont have Dutchbros here this place is friendliest and fastest compared to the others.
Love the pink drink, got it by accident but was a great one.
Made my special order cheerfully and correctly. A happy place to visit. The service was outstanding and understanding. This is my Pocatello Starbucks.
The staff was helpful and friendly. I dont frequent often but I will definitely be back.
My go to for fast and delicious coffee. The staff are friendly and remember me.
I love Applecider spice. Its my favorite. This Starbucks is awesome easy to get to and the staff Rocks!
Everyone was great who helped me.
Stopped by this Starbucks Sunday afternoon on the way home from a long road trip, and Starbucks is always my go to. Not only did the girl get our order wrong, but she also made me the wrong drink. She was very kind and pleasant and offered to remake it so I let her and it was made wrong again. We ordered a Venti Starbucks double shot on ice with cream and vanilla, a Venti guava iced tea, and a tall guava ice tea. We left with One venti dupio espresso on ice(that was the wrong drink) twice and a grande guava ice tea. Thus was all after the gal completely stopped I. The middle of our order to have a personal conversation with her coworker.
Awesome location! Obviously under new management as it has greatly improved! Speedy beverages and great customer service! I am always sure I will get the same great beverage every time! Definitively a 5 star recommendation!
So Starbucks is awesome, I thoroughly enjoy all of their blended coffee drinks. Im so happy that pumpkin spice is back.
The girl that wait on me was so rude I dont want to go back I will not go back to that Starbucks ever again, so be careful people.
I had the best experience. While driving hundreds of miles today i saw online that theres a Starbucks on the way to Salt Lake City. I stopped by, its a small branch but have everything you would regularly buy at any Starbucks. It was clean, organized, the staff was great, Coffee tasted great too, and everything else was fresh. Thank you especially to Matt who is a very nice and professional barista.
Ive frequented this Starbucks since its opened. And at first the only reason I kept going was because it was convenient and close. But since its undergone new management this place is amazing. I genuinely look forward to going in! The manager and staff are the best Ive ever had the privilege enguaging with. Customer service is on point and the place has never been cleaner and more organized. Thank you Starbucks for a manager that knows what shes doing and has turned this place around.
The female taking my order has a mask on and mousy voice and speaks without making eye contact. Im like what did you say and now shes got an attitude.
Had a fabulous experience at this store. Staff was friendly and welcoming, the management is obviously doing a great job training and recruiting quality people to work here. I tell all my friends to go this location. Thank you fe being great!!!
Clean bathrooms & fresh coffee
I just stopped on the way home to Idaho Falls for some breakfast and coffee. I had to stop and write this review. I have never had a friendly group of employees at a Starbucks. This place is run right. Good crew. Set me back on the road on the right foot. Thank you for making my morning.
Id rather support our local coffee shops. The service is great, but im not a fan of the product. Once in a while Ill say to myself Ill treat myself to Starbucks, why not? I usually drink drip black so Ill get a flavored latte, and Ill think to myself this just tastes like regular milk latte. I finish my coffee to find all the syrup at the bottom not mixed in. Sometimes its ok to wait that extra two minutes for your coffee.
Always ALWAYS enjoy the people here. Service is prompt, the place is always clean and my coffee is always correctly made. Truly enjoy every visit here.
My favorite!
Very helpful staff!! Wasnt sure what I wanted, and they helped me narrow it right down.
Peppermint Mocha ☕💋
Excellent ever time I come here the service and coffee is amazing!
Fresh, quick, and very good coffee ...
Better service this time around!! Took kids to get some treats.. they was very nice to them!
I always stop by in the mornings and get a iced chai latte made with coconut milk. This store has never failed to make anything less than perfect standard, and I simply adore the employees! Do yourself a favor and stop by this exceptional store!
I love coffee and the morning girl who works the drive through is amazing!!! She is up beat and makes you feel special!!!
This Starbucks makes the best drinks and always play really cool music. I was unsure of what to get, and the barista was very helpful in finding me the perfect fit. Thank you for being awesome!
If youre hungry you just want to listen Id theres a drink to go with that youre all good just come here
Good atmosphere and drinks... A tad overrated and pricey but definitely not a disappointment
Love it! But that poor girl was alone and there was a long line. She handled herself superbly!
The drinks taste good yet are expensive. The same as every other Starbucks in this country. 3 stars
Kudos to the staff always a pleasing cheerful attitude. Interactions with customer superb...Made my visit this morning awesome!!
Love this store! My drink was delicious and the service was amazing. The store has improved a bunch in the last few weeks. I will be back!!!!
Very tasty beverages and blazing fast Wi-Fi. We just moved into a new house in a new town. At the time of our visit, our house had not yet been set up with internet access. My kids were like hard core addicts going through withdrawal. We enjoyed our visit to Starbucks very much. The beverages were great and the Wi-Fi was fast.
Costly and grody. Paid 16 bucks for 2 coffees that were gross. No bueno.
I use mobile ordering a lot and they always have it correct and ready when I arrive. Everyone is always cheery and very helpful.
Went through the drive through. It is a long drive through, all the way around the little strip mall. The service the fast, kind and quick! In and out in the drive through in 2-3 mins!
Absolutely HORRIBLE!!!! The worst store Ive ever walked into!! Customer service skills were horrendous ! The ladys behind the counter lied to me and my friend. The two women working around 2pm on 09/09/2019 need to be fired.
Love their coffee
Good location if youre on the interstate.
Fast caffeine fix
They ran out of all breakfast sandwiches, which was disappointing but the staffs friendly demeanor and dedication to make it right took care of our situation. The coffee tasted as consistent as Starbucks coffee should, the staff was nice, coffee came up quickly, and the facility was clean. Theres not much more you can ask for when ordering java and breakfast snackies.
Since the day before it opened, employees have been friendly, shop is consistently clean. Comfortable place to relax for a visit over coffee.
Amazing love the puppuccino for my special friend
Nice people. Fast and easy. Little high price
Love this place everyone there is just awesome never had a problem with the drink orders or anything by far the best crew ever assembled
Thank you, Skyler for the most perfect Frappuchino ever! Great staff that makes you smile even on the darkest days.
Its Starbucks, and as such the customer service is hit or miss. None of the employees seem to enjoy their jobs, nor do they enjoy working with customers. It is apparent that the employees are either bored or frustrated.Ive visited this location numerous times over the years and it has been the same each time...I definitely suspect a management issue
Its coffee cant hate on coffee
Mom Mmmm GOOD!
After a long drive from great falls its nice to see Starbucks, easy access
I love my coffee your employees are very welcoming.. simply admire your work there.
Its Starbucks, same as the rest but they do have good coffee
It usually good but the quality can vary from store to store.
Wife likes coffee here
I adore this cafe! This place has such a unique and homy atmosphere unlike any other Starbucks I have been to. I love seeing the happy and kind baristas doing what they love and creating the warmth that they do. This cafe can be pretty busy in the mornings, but they strive to craft speedy and delicious beverages. Will definitely be recommending to friends! great job Chubbuck Starbucks!!
This location has too many special needs employees, dont get me wrong these people need jobs,but why not pay a little more and hire people who can get an order correct
Super friendly and knowledgeable staff!
Free WiFi, trendy music, and good coffee cant ask for much more.
Had to remake drink didnt know that it was so sweet