Sound Source did an awesome job on our new stereo system in our Toyota TRD.... About 4 weeks later we decided to sell.the truck and buy a new GMC 3500 with the fancy tail gate you can turn into an outdoor stereo. So once again went to talk to Kyle, actually twice visited him. He completely forgot about it...surprised us....we were great customers and were giving him fantastic recommendations...Sorry Kyle...
Every experience I’ve had with sound source has been great they are well stocked and DJ is always extremely helpful and knowledgeable. I would recommend sound source for any of your audio needs.
I bought a remote start from Sound Source last year. I used it all winter without problem. Late this summer I started having some weird electrical issues with my vehicle. DJ and the team replaced the entire module and wiring harness for free. I KNOW they stand behind their products and will not stop until they have made it right. I will be going back for car audio equipment and a dash cam. Thank you Sound Source for the warm car!!
These guys were great! I had a remote start installed in our car and they always talked to my husband and I both. I never got mansplained or got left out of the conversation. They made sure I was always in the know. Super kind and took the time to answer all our extra questions. Good environment! Highly recommend
We wanted to let DJ and the crew at sound source know how happy we are with the audio system in our 4Runner. The price was reasonable, the quality of the install was excellent ... they took great care of our new vehicle. We scheduled the install and they were spot on with keeping the schedule and cost and even gave us updates while they were working on it. Overall a very impressive and professional experience and holy heck our system rocks and is so fun to play all kinds of music. Highly recommend these guys to help design and install a great car or home audio system!!- Bret & Jennifer Jensen
These guys do good work and really down to earth. They told just what I needed to hear and made some really good suggestions. Would recommend you stop by and see them.
Keyless entry system died while on vacation. Came back, sound source diagnosed and repaired it within an hour. Would highly recommend. Thanks guys.
Very helpful and courteous with a mechanical issue unrelated to their install! Will definitely be going here for my future car needs.
Dj the store manager was great to work with and very helpful. They got me a new stereo with my steering wheel control. They work very quick on my car and got it back to me as soon as possible. Great place!
DJ and his crew were all super friendly and helpful, they got us exactly what we wanted and did a fantastic job installing
I absolutely LOVE my new sound system in my truck from Sound Source!!!!! They were very professional and kept me updated with the progress the entire time, including sending me pictures. The custom work that Erik did is PHENOMAL!!! I cant express enough how much I love it and what a fantastic job Erik did!
These guys are awesome to work with! So helpful & friendly. I had remote start installed and it was done so quickly and was affordable. I highly recommend them!
I have nothing but good things to say about Sound Source. DJ was very knowledgeable and helpful in making my decision. Thank you!
I drive from Blackfoot to do business with this store, as they are absolutely the very best in Audio and AV - car or home. Technician and Assistant Sales Manager Jeff Damewood is not only knowledgeable, but well trained in working behind the dashboard of any vehicle. Thanks to the great staff, one and all!
I highly recommend this store. I was treated very professionally. After shopping around I found that they were very reasonable for what I needed. They explained the works for what I purchased until I finally understood which technically was no easy task.
My Mother in law went there awhile ago to get her Stereo fixed paid $800 they didnt even fix it! Then paid $300 for a new Stereo left the place to find out, her Stereo didnt work again!! She then asked for her Money back on the new Stereo and they gave her the run around!! I feel they took advantage of her and, Do Not recommend this place! Bad business and, Bad Customer service!!
These guys are great! Excellent customer service and quality products. They will definitely keep my business!!
DJ always takes such good care of me and my family. Amazing service and just always a respectful, honest down to earth guy. I would highly recommend Sound Source to anyone. Thanks for providing such amazing service (DJ and the technicians). I can always count on you guys to give me a great deal and take care of my vehicles. Sound source customer for LIFE!!!
So this an update. I have 18 GMC Sierra. With an Alpine 5ch Amp, 2 sets of Alpine X-series components for the fronts and backs, 1 rocksford T1 shallow with a custom box and a wavetech module to interface the oem deck to the Amp. All from Ideal Audio.So I point this out because I felt like the system could be better and I kept having wiring issues when ideal installed it. So I decided to give sound source a shot to see if they could find the issue. Not only they found the problem. They said they could change out the wiring, and the module to my existing system for better sound quality. Also, I decided to improve the existing passive system by installing a JL Audio VXi800 to switch it to an active system.The results were astounding! Its like going from a small home theater system at home to going to a movie theater and immersing yourself into the sound! It transformed the components that I had in there from a sharp in your face sound to a warm enveloping wave that washes over you. The power of an active system has turned the 6.5 mids into powerhouses that makes turning up the bass a non-starter. Its so powerful that the alpine components cant handle all the power. My next stage is to move on to a higher end 3 way focal component set.I have to say the work is high quality. They even rearrange my bass knob so its more accessible. They sent me pics to keep me updated on what they did. But my good system now sounds like a great system. Thankyou DJ and The Sound Source crew for the upgrades to my existing system and would recommend this to anyone that wants to take their system to greater limits! I wont lie, yes the cost is higher end but I promise and guarantee you will get what you pay for.
DJ is very professional, friendly and was so helpful. He got right back to us after consulting with a tech on an issue with our vehicle. Id highly recommend working with Sound Source.
There’s no doubt about it, this crew is top notch! Competitive prices, high quality products, reliable and honest work... these guys are definitely the best in their field! The only crew I trust to deal with my audio needs. I highly recommend! I promise you won’t be disappointed!
I’ve gone here twice, and they are absolutely the best in town/best audio place I’ve been to. DJ is incredibly helpful, polite, and patient. Quick, clean work and fair pricing. I won’t take any vehicle to another audio shop. Thank you!
Absolutely the best, easily put on their schedule and had my problem fixed in no time. When my vehicle was done they sent me a convenient text letting me know it was ready for pick up. DJ was fantastic and knowledgeable especially when dealing with all things Sound Source.
Overall, I will not take my pickup anywhere else but these guys. There quality of work and customer service is very good. I took my my F-150 to them with 4 blown door speakers and a messed up Bluetooth system and they helped me out in a very helpful manner while also helping me stick to my budget. I am very impressed with how quick they were able to get my truck in the shop and fixed. Well deserved 5 star rating!
These guys awesome and DJ was an absolute stud to work with! Theyve done heated seats in 2 of our vehicles and a remote start in 1, I have nothing but good things to say. Will definitely use them for everything from here on!
These guys are great, Im a third time return customer. This time I had an issue with my remote start, they troubleshot it, turns out it was my truck, nothing to do with their product. They identified the problem, gave me the solution, and sent me on my way. All in the comfort of an overstuffed chair and good music while I waited.
They always explain everything and make sure I’m comfortable with all my options! Service and quality are no doubt top notch!
Sound Source is my go to for all my stereo systems. I love the quality of their work and the staff is awesome. Definitely worth 5 stars!
Dj and the crew at Sound Source are absolutely amazing! They have competitive and reasonable pricing and they’re all very professional. They took good care of my car, it’s system, and went above and beyond. They’ll definitely take care of you. Highly recommend! 👌🏽
JD & Jeff are top notch. Knowledgeable, professional, and dedicated to their customer’s satisfaction. I’m a customer for life!
DJ was great he got right on my truck thanks so much I totally recommend sound sourcePete
DJ and the Staff at SoundSource are some of the most professional and knowledgeable people when it comes to taking care of their customers, DJ got me lined out with everything i needed for my car and went above what he could do and did more to make sure i was satisfied with what I was getting. Highly recommend for all your audio needs or wants as they take care of it all.
I don’t know what’s better, the quality of work done to my vehicle or the customer service! Honestly, these guys are a delight to work with. Experts in their field, they explained everything so thoroughly and had it done in no time! Prices are competitive and nothing beats promoting a local business! 10/10 I would go back for all my audio needs.
The quality of service and professionalism you will receive at Sound Source is top notch! The showroom is always in spectacular condition and has the latest models of everything available. The store manager Dj is highly knowledgeable in all areas of concern and makes you feel important as person not just a customer. Their tech Jeff does top notch work and I have never had an issue with anything I have received from them! I highly recommend them to anyone looking for car audio or a home theater system to put in!
These guys are amazing. Very personable and willing to do what is needed to fix any problems. Will only take my vehicles to sound source for any audio/video needs.
Sound Source is AMAZING. The work that they do is second to none. DJ is the best. He and all the employees always take such great care of my truck. I really feel like my needs really matter to the guys @soundsource. If you are looking for great service from great people who you can depend on to do what they say they will do, then Sound Source is the place for you. I wont go anywhere else. Truly Amazing
Just wanted to give credit where credits due! These guys rock! I work with them just about every month and they do great work. If you’re thinking of a remote start or adding some quality sound to your ride, I’d call Sound Source. They work efficiently and always very courteous to the customer and everyone in involved. Highly recommend! Would give 10 stars if I could!
I love my new remote start, sound source did an excellent job at installing it and had it done within the same day. The employees were very nice and friendly, went through all i need to know on how to use it properly and made sure all my questions were answered before leaving!
Super friendly staff. Just didnt like the fact that they blamed cove it on why they charge $60 for a 14$ part...
By far the best place in town to get all your entertainment equipment. Love the new stereo system. Thanks Kyle and DJ
Went in to get a stereo for my car. DJ was super helpful and had all the knowledge in the world. Will definitely be back for my next car!
I will never go anywhere else for any of my audio and electronics needs. I have never had a bad experience working with DJ and the other guys there. The technicians are very knowledgeable and definitely know their stuff. They also stand by everything they sell including the labor. I will always recommend Sound Source for anything in car or home audio, remote starts, and much more.
I spent $150 to have a pioneer deck and steering wheel/onstar/chime interface hooked up along with an antenna adapter part. I got the car back and the speakers were out of phase, they fixed it. The steering wheel buttons dont work right, I was told that I would have to pay extra money to have it programmed or I would have to buy their interface unit which was 50 dollars more. I went ahead and programmed the interface myself which took no more than 20 min. They did a professional job on the hook up and I understand mistakes happen, but I am not happy with the cost nor lack of final programming.
Very pleased with the products, service, and communication. DJ was extremely helpful and overall an awesome guy. Will recommend to everyone and use again in the future!
They have been nothing but fantastic. Anytime I have needed my remote start reprogrammed they have had me in and out in no time.
Great people, professional installation, incredible prices.
We needed a factory replacement radio for our truck, and Sound Sourcel found one for us at a reasonable price. There was a small issue after installation but Kyle and his team took care of that immediately at their own expense. I would definitely recommend Sound Source!
I spent $1,400 on a system and I would never go back to this place it gives such poor customer service. They refused to fine tune my stereo even though I purchased everything there and they installed it. They glued the satellite radio antenna to my trunk which ruined my paint and I had to get it repainted. I ran into Brian who is now at Marine Pro on Yellowstone and he serviced my stereo even though he no longer works there and didnt charge me anything to fine-tune it.
If you want to feel like your front row at a concert of your choice this is the place to go. DJ has a wide knowledge of components and can steer you in the right direction to get the sound you want. These guess sell a few of my favorite brands such as Focal, JL and Kenwood. In house same as cash financing is available which is a huge plus. Not only do they specialize in car and truck audio but home auto as well. They can set up a whole home audio system that allows you to listen to your music no matter what room you wonder into.
I am sooo impressed with the service product and price. DJ is ALWAYS friendly, professional, and helpful. Place to go.
Where do I begin? These guys take pride in every single thing that they do. I told them what I was looking for in a general term, and they took their time showing me around the showroom and everything they have and the advantages and disadvantages of certain things for my vehicle. They didnt try to upsell me and try and double my spending. They were incredibly professional and actually listen and help their customers go a T. ANY issues or concerns I had they gladly took care of me without any hesitation. I have been back numerous times to upgrade my stuff simply because I was so impressed with the quality of them and their work. From my car being stock to eventually dropping almost $3000 into it. Never was my plan, but with the explaining and demos and everything about them, it was easy to see and do that kind of spending for the quality I wanted. Later brought my truck in and had them throw a system in that too. Same experience. NOW have a new car and am going to be taking it in shortly without hesitation because of this company. Any questions or concerns walk in and speak with them. They wont force anything and youll feel comfortable and confident on the knowledge you gain from them and then you will buy something and have the most amazing experience with them.I specifically dealt with DJ a lot and he had always been super professional and friendly. Knows me by name and asks how specific things are working out for me. Had tremendous knowledge and takes pride in everything he does. Do it. Trust me. And everyone else. It will be worth it. Best pricing, availability, speed, consistency, and best business simply around!
I went in and in a matter of minutes they had me set up on exactly what I was looking for. I put in a sound system and remote start and was scheduled promptly after that. They got it done very quickly and they did an excellent job! I am always pleased with what they do for me! Thanks Guys!
Kyle and his team at Sound Source are hands down the best in the business!! I would recommend them to anyone looking for great service.
Clear communication resolved issues associated with a high end system we purchased a while ago. We are now 100% satisfied.
Finished product was good, kind of hard getting to that point. Was quoted $85 to install new stereo, I had everything needed. Gave them all the information over the phone and thought I was good to go. When I arrived they wanted another $50 to install the steering wheel controls. Even though I told them what I had over the phone. Ended up spending $25 extra instead of $50. When I picked it up later that day there was a static fuzz sound and I asked about it and they said I needed another part because of the Infinity System Amp. Which again, they knew about it over the phone. Of course that cost another $30, which apparently was a deal because they normally charge $40 plus installation. Needless to say I was not happy paying an extra $55 to have something installed and working correctly when they told me $85. I do however like the finished product, but I would assume other shops would be able to provide that finished product as well. I am not sure I would recommend them based on my experience.
Will never get anything done here again. Got a security system and remote start installed. I have nothing but problems. The first day i got it, it started going off while i was driving. Got that fixed. Then it started to not work. Got that fixed. Then it started going off all the time when nothing was even around the car. Then i go to check my fuses and I cant even get to them because the wiring is in front of my fuses. I used to swear by sound source. Definitely not now. Paid over 700$ for the system. One that has a lifetime warranty. Then they tell me they cant replace my fob. It has a LIFETIME warranty. Where they placed the wiring is just ridiculous. It should be tucked not in front of my fuses.
DJ is more than willing to go the extra mile for the customer. He is AWESOME!
Top of the line. Very knowledgeable and helpful. My truck sounds perfect. Thank you
I’ve been coming to these guys for for 13 years. Have always had good experiences. Recently bought some speakers from them, went to install them and realized I needed a bracket. Was a bit bummed, as I was told they would go right in. I decided to write a review about that. The owner very promptly responded to my review, apologizing for not telling me I needed a bracket. They then sent me some brackets for free! Very impressed with their customer service and will continue to spred the good word about these guys!
I am very pleased with the work and customer service I received at Sound Source. Just had them install a Stereo amp and lower speakers on my 2008 Harley Davidson Ultra Classic. What a job Andrew did. Very professional and clean. Cost was very Fair with the work and hours that was spent doing the job. Due to my work schedule I had to drop it off and the stored it for me for 2 days no cost. They have my Business and anyone who asks me for referrals. Thanks again Soun Source and Andrew system sounds so awesome. Very pleased what also was so nice no surprises on price or issues exactly what was quoted and above what was expected.Tim R Ochsenbein
This place is amazing and stand by their word I will always drive a sound source car
Knowledgable and old school
I have personally never had them do any service on my vehicles. I have only bought parts here and asked their advice, so unfortunately my information on the quality of their service is 2nd hand.The staff is very helpful, however I have had several friends report problems with the work done here. They either failed to complete the job as promised the first time, or misunderstood the parameters of the job they were hired to do.This is still likely the best place in town for car audio, just make sure your instructions are specific and double check their work before you leave the shop.
Nice job sound source. The stereo is great Thank you D.J. Your awesome!!!!
By far, sound source is the best home/car audio and video equipment store in Pocatello! They are very professional and affordable! Theyre definitely my store for life.
Great and clean place to go to get everything you need for audio equipment
These guys do an excellent job! I had them install a backup camera in my 14 Chevy Cruze 2LT (MyLink Radio) and they did it quickly and it looks totally factory. I was able to watch them do just about all of it, too. I highly recommend them.Thanks Sound Source!
The Customer Care is amazing, and Representatives were knowledgeable and friendly yet still professional.
Very Friendly, Answered all my questions gave me knowledge into what I was buying and all the options that I didnt know about. Very Professional!!
Hey DJ is the man. I had alot of questions and alot of them Im sure were very mmm probably not intellectual lol. To say the least Ill be coming back to buy some gear.
I took my car up and they put in a new stereo now the buttons on the steering wheel are useless... It’ll only cost me $135 to fix the problem that wasn’t a problem before it came here.
Kyle...You and Your Team is the Best!!!You have been #1 for many, many, many years!
Called and tried to make an appointment. The guy said just to come on in. Drove from Utah just to be told they couldnt help me and they are booked into the new year.
Had them install a sub and amplifier and it messed with my stereo. They didn’t fully fix the problem and when I would go in for an appointment I had set they would keep rescheduling me. Waste of time with no results.
Great store and staff with everything you need for car audio!
The guys here are super awesome
Great store great staff very helpful!!
This place is top shelf!
They are always great.
They are crazy expensive.