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AutoZone Auto Parts
1886 S Garey Ave, Pomona, CA 91766, United States
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AutoZone Auto Parts
Comments
Al
Review №1

Good environment, very generous employees. Theyll always offer to help you in anything you might need help with. Easy communication and they have everything youre looking for.

Al
Review №2

Went in there stood in front desk for a little pst 10 mins until finally was asked if I needed help with anything!! I told them what I was looking for and they’re completely clueless!! Didn’t know where to look! Employees in the back slacking off before noticing I was even there! Sadly never again at this location good luck guys

Mi
Review №3

Fast and friendly had what I needed

Ju
Review №4

Giovanni the employee is rude and likes to talk to customers disrespectfully. I asked him several times if I can speak to manager in duty, just for him to lie when the manager was next to him helping a customer.

Li
Review №5

This place was great! Everyone was SOOO nice! They had everything that I was looking for and also answered all my questions at checkout and even helped me get a different product that was better than the one that I had.

Jo
Review №6

This one is much better than the one on holt st. when it comes to customer service. Unfortunately if u lose ur receipt for something u bought, even thou they have a copy of it in their system under ur phone number, they wont exchange or refund u which is very good for autozone. The car parts n oil they sell at AutoZone arent anything spectacular and u usually pay a higher price. If theres an AutoZone close to u n u need something they have like right away, it can b very convenient. Otherwise u can just order from amazon - n u get hassle free returns if u have prime incase the part doesnt fit. Also like most big businesses, including walmart, etc, they dont know how to keep their good employees, the ones that r fast n provide good customer service and actually get some work done

Mi
Review №7

Great customer service, excellent selection of car products and car parts available, would recommend.

Ma
Review №8

Great place to grab those last minute accessories before heading out of town. Theres always something that happens or something I cant find before a trip, and this time it was both. Got a Locking Hitch pin and a replacement taillight for my trailer on the way out to the desert. They seem to have just about everything.

Ma
Review №9

Very disappointed.Great service, guys very knowledgeable about parts.But lazy. I was looking for a kit to fix my cracked windshield but i couldnt find it so i ask for help on where to locate it and they literally said to go to OReillys.He didnt even try to go out there and see if they actually didnt have it. Wow!!!If you need help just go to OReillys dont waste your gasoline and time here.

Cr
Review №10

Ok for the most part...I went there to get a diagnostic check on my friends truck...when he showed me the codes that came up on the computer I asked for a print out so I could show my friend and so I could write what he suggested I get for the problems he was like you can take a picture of the screen....not a big deal I guess but is it really that hard to print out a piece of paper???

ma
Review №11

Friendly knowable great selection of parts

Jo
Review №12

I love coming to this autozone because of their inventory is always better bt some of the employees are pretty rude even the managers

Pa
Review №13

Were out of stock of everything I needed!

Ho
Review №14

The customer service was very helpful, polite, & friendly

Ch
Review №15

The crew was very helpful from time of purchase to helping me carry my huge 35 pound part to my car while having customers. That’s good customer service! Great job guys.

Sk
Review №16

They have been great and have had most of the parts that I have needed. They treat me well when I go in the store.

Je
Review №17

Good service & knowledgeable associate!

Ce
Review №18

Get in da zone!!

Le
Review №19

Didnt have the alternator I was wanting. Did have some headlights that we needed.

Os
Review №20

Same thing as other place

Om
Review №21

Great service, friendly extremely helpful people.

Ad
Review №22

Service was slow, however I was shocked to hear the person infront of me ask about borrowing a scanner for his chevy and they said they dont have a scanner for a chevy. This wasnt an old car either 2000+ instead they sold him 40 dollar scanner for him to check himself. This is the only autozone Ive ever heard of not having a scanner available for customers.

Ro
Review №23

They have really nice helpful people and everything I need

Sa
Review №24

Good customer service. Very helpful.

Ar
Review №25

Great service

Ar
Review №26

Great place to get parts with good assistance inside for help

La
Review №27

Great place to take care of your auto issues. Friendly sales associates. Awesome managerial staff. Thanks

ah
Review №28

Nice helpful people

Ar
Review №29

Very friendly location to the locals but if youre not from the area tried cautiously

Br
Review №30

Would’ve gave them a 5 star since I’ve been coming for nearly 5 years but today I was sold an off brand o2 sensor as a Bosch. I came to return the o2 sensor without knowledge of it being some Japanese off brand, and was greeted with “you switched it” . Manager offered to refund me for the the off brand but not what I paid for (Bosch). Never coming here again.

Jo
Review №31

Its cool place for parts ...lots if parking ...

Vi
Review №32

Love Autozone always has exactly what I need. Very friendly and professional staff

lo
Review №33

U cant return parts id it dont fit your car nor do u get a refund 👎

gr
Review №34

I am very satisfied with the managers decision on the part that I purchased also that I had to return that it wasnt exactly for my vehicle but for his decision that he made Im very satisfied thank you

Ad
Review №35

Great customer service always help me find the part Im looking for

Fe
Review №36

Terrible service the one on Euclid is a lot smaller but they have excellent service there, please pay attention managers

Mi
Review №37

Autozone is my go to place for my car needs. The people here are knowledgeable. From the simplest question to the more complex ones, i always get the right answers. The prices are better than their competitors.

Ed
Review №38

Auto parts have always been our family store. My brother broke down and needed a new battery. He said go to AutoZone and give them my trucks information theyll get you exactly the battery I need. Guess what? They did what my brother said they would do and got him the battery with in minutes. Too bad his truck did not start. But the next day he sent me back to get a fuel pump for his truck. Gave them the information and with minutes I handed my brother his fuel pump. His truck is back on the road. Thank you AutoZone for the great service. Holt and Town in Pomona. Garey and Philadelphia in Pomona. Thank you guys.

Er
Review №39

We took a battery to charge a week ago and the next day when we went to pick it up, they couldnt find it. They had us going back and forth the whole week and nothing. We went back today and Manny Arias helped us, we told him our situation. He went to the back and found our battery in less than one minute. He told us that the battery wasnt good anymore, but we had a year left in our warranty that we can use as credit to purchase a new one.Manny was so helpful and has great customer service thats the only reason I gave it 5 stars because of him. Thank you Manny

Ja
Review №40

Your one stop shop for all your automobile needs only because its convenient or close to home. I perfer pick a part. Its more fun.

St
Review №41

This store has excellent customer service. They are very willing to help and are very polite and professional will go back anytime i would give them 10 stars if i could

No
Review №42

They do what they can very helpful

An
Review №43

There was thia guy name robert ..and he helped me with my car and explains what it needs and helped me with my battery.. thank you robert!

Ja
Review №44

The manager Salvador, was very helpful with my hubcaps. He was kind enough to put them on my car for me. Very friendly and excellent customer service! Thanks again!

Vi
Review №45

They were so helpful they even help you put Parts on

Da
Review №46

Could not find what I was looking for cabin air filter for kia sole 2015

To
Review №47

Very good,a person name Wendy was a great help to me.

Os
Review №48

Nice people Quick response

al
Review №49

Long lines, few staff, but very helpful and polite

Ar
Review №50

Worst place to drop off your used oil takes them over 20mn to be served

Mi
Review №51

Auto Zone parts are JUNK

Ai
Review №52

Thank you Robert for superb customer service!

Ki
Review №53

Fast friendly service.This is the only Auto Zone I go to. If they dont have what you need they try there hardest to order parts for you and usually have same day pick up.

Sa
Review №54

Employees were of good help.

Om
Review №55

Im a DIY guy. This place has decent parts for a somewhat ok price I guess. DIY is partly about saving money and partly about learning to do things. But its a good place to get parts and fluids and lubricants. If youre into DIY give it a try there are other shops but really A-Z is geared for the common individual that doesnt know all that much about cars they offer advice and will help whenever they can. Ive gotten some bad customer assistance as well as some really helpful knowledge there so its all about going there and asking lots of questions.

Pa
Review №56

Autozone always has the best prices and best warranty hands down. As for the customer who returned a core with the box. Are you serious? Ever since Ive been working on cars its common practice to return the core in the box of what you replaced it with. Not their fault you didnt know this.

To
Review №57

AUTOZONE HAS A NEW MANAGER! CALL ASK FOR TERESA SEEMS TO GET IT RIGHT, I WILL BE USING THEM AGAIN. JUST SPOKE WITH MYRA REGARDING A BATTERY FOR MY CUSTOMER, THAT THEY BOUGHT TRYING TO GET A WARRANTY PICK UP FOR MY CUSTOMER AND WAS TOLD THEY COULD NOT PICK IT UP SINCE I DO NOT BY FROM THEM. ONE HAS GOT TO WONDER WHY!

Da
Review №58

I bought some thinks for my car the people working hard it was friendly

Va
Review №59

I always have a really good experience at this store

Ba
Review №60

Very helpful people. Sometimes there is a long line. Research the product or go online to purchase in store items.

la
Review №61

Lorena was great! Patient and efficient! Keep it up!

Ma
Review №62

Great customer service I got an item that wasnt working properly and they exchanged it for one that did.

E
Review №63

Always find what I need .

Mi
Review №64

The people here have always been very helpful.

Gu
Review №65

Found the part that I was looking for. Employees were helpful and polite.

Da
Review №66

Good Service.

Jo
Review №67

Very helpful associates was in and out got everything I needed

Pa
Review №68

I only gave it 1 star because the cashier was very nice...CANT give it more because the Customer Service is really bad...i went in asking for parts for my truck and they didnt help at all and when asked to speak to the Manager the manager was really rude.I Recommend OREILLY..I went there after i left the store and OREILLYs Customer Service helped me out and answered my questions and treated me with respect just how a Customer deserves.

De
Review №69

Great employees know what theyre doing and willing to help especially if youre a girl

An
Review №70

Good customer service,reliable, very helpful

Ar
Review №71

Good folks

Ar
Review №72

Very Impressed...most, always all my needs are met!!

Jo
Review №73

Great service! Assisted me and answered all my questions

Ju
Review №74

Ive always left with the right items and if I do not then they will help me to fix my vehicle. Its a great place to take your oil so it will be safely handled.

In
Review №75

Friendly and knowledgeable staff

Ry
Review №76

Go see Noah! This man knows his stuff!

An
Review №77

Very busy GREAT customer service

Mi
Review №78

Displays easy to view, easy to navigate the store .

Ne
Review №79

Great service

an
Review №80

Good service but kind of slow service

Ra
Review №81

Good customer service, helped me with a new battery. back on the road in no time.

Bo
Review №82

Service always willing to help.

Ju
Review №83

Very helpful, customer service is great!

Ad
Review №84

Sorry drove by never stopped to enter...

Ed
Review №85

Great service id say

Er
Review №86

They have excellent service

Jo
Review №87

Very helpful staff.

Li
Review №88

Professional friendly courteous

Ga
Review №89

Good service.

5T
Review №90

They were helpful to an extent

Ca
Review №91

Great customer service

ch
Review №92

Bad customer service, we bought an ac gas tank for 60 dollars and it did not work so we went in and asked for help and the cashier was just laughing and they only gave us 10 dollars back for the tank

Ga
Review №93

Very helpful people!

Es
Review №94

Horrible Customer service.

Je
Review №95

Very helpful employees here

Ri
Review №96

Great customer service

Ch
Review №97

Nice people.

Je
Review №98

Hey thanks for the help. Friendly staff that doesnt make you feel stupid when you dont know some random car fact

Ja
Review №99

The costumer service is horrible. They have an attitude specially the females.

da
Review №100

My favorite place

Information
20 Photos
100 Comments
4.2 Rating
  • Address:1886 S Garey Ave, Pomona, CA 91766, United States
  • Site:https://autozone.com/locations/ca/pomona/1886-s-garey-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2846&y_source=1_MjQ2OTgxMi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 909-623-3418
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:7:30AM–10PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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