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Ruthless Kustomz Motorcycle ATV Quad Dirt Bike Scooter Repair
45 Rio Rancho Rd #1E, Pomona, CA 91766, United States
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Ruthless Kustomz Motorcycle ATV Quad Dirt Bike Scooter Repair
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da
Review №1

I’m not a big fan of leaving a review but this time Anthony earned it. He did an outstanding job on my bike, he listens to you on what the issue might be, he took his time to evaluate 110% the bike, and he shows you picture of every single steps he does. I am really satisfy with his performance, my bike is back and running 100% and super excited to ride my bike after o long time of having it sitting in my garage. Thank you Anthony for your patient, time, and dedication you put on my bike, you just treated it as if was your own! I really amaze with your work and I do recommend him to everyone with issues with their bike!Thank you buddy for having my bike back and running!

Mi
Review №2

I have a 2009 Suzuki GSXR 600cc, that I had Anthony work on. To be honest, it can be a little pricey, but you DEFINITELY GET WHAT YOU PAY FOR! Just like other people stated, he is very METICULOUS, on the projects he tackles. For example, I had my wheels done by a gentleman that Anthony knew. When they came back not to his high standards, he was quick to tell the gentleman to do them again without hesitation. Anthony truly take pride in his work, and knows the value that the customer spends.One thing that not many shops do is take pictures. He will show you before and after pictures, and lets you see the difference. He will also let you have all the info (including pictures) with a USB, that you can bring, and have for your personal records.The performance on my bike is mind blowing, like night and day difference. The clutch, when shifting gears is smooth like butter and quick to respond to the rider. The engine tune was phenomenal, and ready to unleash when given throttle. Q (his highly skilled technician) is Anthonys other technician that also worked on my bike. Just like Anthony, Q is very knowledgeable and a different breed as a technician.In conclusion, like many stated, NO other mechanic is going to touch my bike except for Anthony and Q. They both dont take any shortcuts and make sure the job is done rite, and professionally.

in
Review №3

Found Anthony online, glad I did. Excellent customer service and took the time to explain exactly what he was doing accompanied by photos/videos. You can really tell he loves what he does and it shows in his work. Will definitely come back to get my other bikes serviced.

Ji
Review №4

Anthony took my 22 year old Honda Aero VT110c3 and made it perform better than new! After a couple of unsuccessful trips to other shops I finally found Ruthless Kustomz. Anthony took the time to listen to my issues with the bike and explained exactly how he was going to troubleshoot. Then, once he confirmed his suspicions and corrected all the issues, he showed me pictures of all the work he had done. The bike honestly rides better then it did new. Thank you Ruthless Kustomz. I will most definitely be back.

W
Review №5

I recently purchased an 89 Honda TRX 250R with an Eddie Sanders bore kit. The quad had been sitting for many, many years and would not start, which I knew before hand. I called several bike shops in the area to get quotes when I finally reached Ruthless Kustomz on the list. I spoke with Anthony and was impressed with his knowledge during our conversation. Anthony went on to explain to me that his prices probably would not be the cheapest but his work would be the most thorough; sometimes you get what you pay for. I decided to go with Ruthless from the conversation I had with Anthony and I would not regret my decision. My quad runs like a beast. Anthony did an awesome job on the work performed. If you want your bike to run at its best, take it to Ruthless Kustomz.

Ma
Review №6

Ruthless Kustomz is definitely not ruthless when it comes to customer service ! Anthony’s a pro with integrity who values his customers. I didn’t have a way to get the bike there so he came to our place with a trailer. We knew nothing about bikes and my son had just started learning. He took a look and showed my son it was an easy fix and what to do to fix it. He put educating a customer above his wallet. I have a great deal of respect for someone like that. No wonder people trust him. Thank you for coming to our rescue!

9s
Review №7

HAVE MY 1979 YAMAHA SX400 DONE FULL SERVICES at RUTHLESS KUSTOMZ. I HAVE NO WORDS CAN EXPRESS HOW HAPPY I AM. the SERVICES and the PICTURES WILL PROVED EVERYTHING!!! YOU WILL SEE WHERE YOU SPENDING EVERY PENNY!!! TO BE HONEST I THOUGHT ANTHONY GIVE ME A BRAND NEW CARBURETOR... BECUASE WHEN I SAW THE PICTURES HE SHOWING ME, MY CARBURETOR LOOKS LIKE BRAND NEW!!! VERY CLEAN AND SHINING...YES I USE WORD SHINNING BECUASE THATS HOW I SEEING IN PERSON WITH MY OWN EYES.THANK YOU SO MUCH ANTHONY I REALLY APPRECIATE FOR EVERYTHING YOU BEEN DONE FOR MY 1979 YAMAHA SX400!!! FROM NOW ON YOUR SHOP WILL BE THE ONLY SHOP I WILL TRUST AND I WILL ONLY BRING MY BIKE TO YOU...NO ONE CAN WORK ON MY BIKE ANYMORE!!!

He
Review №8

Just left the shop with my 2005 Kawasaki Volcan and couldnt wait to get home to write this review. Anthony did an AMAZING job on my motorcycle. It had been sitting in my garage for a few years and it needed some care. Took my bike to Ruthless Kustomz after reading some reviews here and I was blown away by the customer service and quality work I received by Anthony. He was upfront about everything and made the best possible recommendations. My bike is now running better than ever. After service was done he showed me all the pictures of the work he did. I highly recommend Anthony at Ruthless Kustomz!

de
Review №9

I went in to get clutch work done and it was flawless. The customer service was great, also very knowledgeable. I like the fact that they tell you the truth and will also walk you through step by step for guys who are willing to work on their own bikes. I will gladly recommend this shop to any of my fellow motorcyclist out there.

Ar
Review №10

My man Anthony (CEO) is professional. Best shop I have ever been too and can appreciate the love they have for there customer service. The fact that they send me pictures of the work that is being done is amazing. Never lets me down. Thank you Ruthless

S
Review №11

Ruthless Kustomz is the best motorcycle shop around. Dont waste your money or time anywhere else. My bike was having issues and now it runs better than ever!!!! He kept me at ease with pictures and updates. Anthony is AMAZING!!!!! I really appreciate his professionalism. I am one very very happy customer.

Mo
Review №12

I recently had my dirt bike repaired by Anthony.He was upfront with estimate, time of completion, repair and cost. I was impressed with his quality of workmanship. The bike never ran this good before.I highly recommend RUTHLESS KUSTOMZ. Dont waste your time with the others.

Sc
Review №13

Anthony is a perfectionist and puts the customer first! His customer support and courtesy is SUPREME. Very meticulous, all repairs and modifications were documented with pictures. Performance of my Triumph Speedmaster is better than when I drove it away from the dealership in 2013. Completely satisfied!Sept 2021 Update: I have had the bike back from Anthony for 5 months now ... WOW! It seems like it gets better and better everyday. He tuned my 2013 Triumph Speedmaster to perfection!

Wi
Review №14

Words cant describe the knowledge and customer service Anthony provides. Definitely will be coming back for any motorcycle repair.

HD
Review №15

I called to see if they could help me with some seizes bolts on my 250 2 stroke motor and they were more than happy to help. I would definitely recommend Ruthless Customs for your any of your motorcycle needs. Good people.

XM
Review №16

Ruthless Kustomz its best motorcycle repair in this town!!! And Anthony has the best customer service and motorcycle repair experience in this town!!! I can see and feel how he love hes job!!! He will send the pictures about every single parts when he is working on my motorcycle!!! And hes shop very clean and even hes tools its super organize and clean too!!!Thank you Anthony for everything you done for me and I really appreciate you from bottom of my heart!!!

Da
Review №17

He came to my rescue picked me and my broken beast up and gets my bike back on road thats totally righteous to me I like the way he walks you through the repairs before and after pictures on an i pad he is very professional and does excellent work, I really like his work and have nothing more to say but thank you Anthony and your kindness is appreciated in this businessness of fixing bikes I know and for fact that your one of the best there will ever be, methodical man . DC

Li
Review №18

Highly recommend. He showed me what was not working while he fixed the bike.Tanks for all your help

Ma
Review №19

Anthony is the best at what he does hands down. I took a Harley tank with a dent on the right side and some cracks on the front where fuel was leaking. He took care of the dent and also of the cracks which never leaked! I then took the tank over to my powdercoat and even he said that the job was done so well he wouldnt have to do much work on it to get it powdercoated. The whole experience was great with Anthony as he always kept me updated on the progress and answered whenever I called unlike other shops sometimes dont. Overall I would highly recommend his shop due to his work ethic and great customer focused service!

ju
Review №20

Anthony you are the best and super clean doing your job. Thanks

Si
Review №21

Why go anywhere else? Anthony takes great pride in his work. He is very meticulous in what he does, and you can see it in his pictures. He will send you pictures of every single step he takes and shows you. If you aren’t willing to pay good money for good service you might as well look somewhere else. If you are willing to pay good money for good service, then this is the place for you. Anthony will answer all your questions and you can immediately tell he knows his stuff. It was my first time coming here and I gotta tell you guys, I’m bringing all my bikes to him. After the tune, my bike runs a hell of a lot better, way better than what I expected.I have a 2017 Kawasaki Vulcan S 650, and it used to struggle to stay at 80mph on the freeway, now there’s no struggle at all. It’s a whole new machine and I’m very happy with it. I highly recommend this place.

Ke
Review №22

I have been trying to get my bike fixed but haven’t been able to afford it yet. Anthony has been so gracious with his time. Speaking to me on the phone on many occasions and keeping my head up. Even when I wasn’t yet ready to afford the fix he kept in touch with me. Obviously he’s an amazing mechanic but he’s also a great human being and that says a a lot!!

Ja
Review №23

Here are the objective, unbiased, irrefutable, facts surrounding my interaction with anthony of ruthless kustomz-i dropped my bike (2001 kz1000p) off at his shop on 5-30-18. I got it back 11-13-18-i paid him the full balance he asked for when I dropped it off, minus $200.-when I dropped my bike off, it would take around 5 minutes to start, Id have to drive it around for 5 to 10 mins with the throttle semi open for it to stay on while idle. Once warmed up, the bike easily hit 100mph.-it now runs rich and wont break 60mph-original invoice states that my bike would be ready 1 week from 5-31-18-there was a 3 week delay for parts. (2 weeks for intake boots, and 1 week for valve shims)-anthony told me that he could not figure out how to get to my air filter-on Friday june 8th, I have a text from anthony stating that my bike will be ready on Wednesday june 13th. (It wasnt)-june 15th, text from Anthony stating that he might need new pilot jets-text from anthony on june 21st Tomorrow evening Ill have a forsure completion time for you copied and pasted from the thread.-text from anthony june 29th. In soo many words these carbs need rebuild kits-text from anthony Monday July 7th Hi bro good morning Ill be done done next Monday with your bike Im starting it this week since your bike has been a bit of a issue so far Im giving myself extra time but we should be ready for pick up next Monday copied and pasted from the thread.-text from Anthony august 27th Yes bro be here Saturday at 6pm ready to ride bro see you then I can pick you up if you need a ride-text from anthony November 12th The boots from the air box to the carbs are too short-i have paid anthony the full amount he asked for $1745-text from anthony 11/15/18. Good morning bro I have too look through some SD Cards Ill do it tomorrow evening I have alot of pictures to go through I havent forgot about you I have them forsure Ill get that info to you ASAP I PROMISE YOU.... still havent gotten any pics or notes from anthony.***UPDATE***this is how Anthony addresses my post, blocks me on Instagram 👎👎👎 what happened to bringing out all the facts?? 🤔

Jo
Review №24

I am so glad I found Anthony he has just made a customer for life.i am amazed on his customer service skills his attention to detail and his dedication to his customers.He repaired my bike and put heart and soul into it he advised and educated me as to what I needed I trusted my bike to him and he deliverd.Thank you so much and I would recommend this man anytime.

Ta
Review №25

Being a new rider, who just purchased a used motorcycle, finding Anthonys shop was a life saver. Literally and figuratively. He took his time ensuring my bike met the highest of standards in safety and performance, and is always available if you need an update. In addition, he ran me through the numbers, step-by-step, on what was done to the bike, and at the end of it I got a motorcycle 101 class, a great bike I could rely on, and a great mechanic I can always trust. Go nowhere else.

J
Review №26

I am giving Ruthless and Anthony ⭐⭐⭐⭐⭐ because thats the max I can give him, if I could give him more I would give 10 ⭐, Ruthless put me back in the road with my Sancha (1994 Honda Shadow vt1100 cl). I am very picky and sceptical when it comes to mechanic shops but I never felt like that here at Ruthless. Anthonys friendly attitude and professionalism it has been best that I ever came across, I love the fact that they take pictures of step they do and they will show you the before and after. I will extremely recommend Ruthless for your Motorcycle repairs there is no were else better then Ruthless... Anthony sorry but you are stuck with me and my Sancha..

Ca
Review №27

Dude ! Anthony @ruthlesskustomz is the king of customer service. I was scheduled to have my bike picked up for service. While I was waiting for Anthony to come pick my bike up, I started to mess around with the problem.( gas leak, below tank )He arrived and I started the bike up to show him the problem. No more leak ? ( That always happens when the mechanic is there, lmao !I was shocked 😂 No leak ???I told him, I applied a small amount of pressure, as I pushed the elbow fitting onto the male fuel pump piece that protrudes from bottom of tank.He started my bike, guess what ?No leak. Anthony, the expert, confirmed what I was thinking ... A loose hose or fitting / clip, was the issue. I was slightly embarrassed, lmfao !We talked for a bit, I got to know Anthony a little, I was very impressed with his customer service and business acumen !He’s an expert at what he does !We had a cool conversation.He told me not to worry about payment.I told him I had to leave a review, it’s the least I could do ! He said that would be perfect.( Reviews help other good riders find him ! )I said all that to say this, Do you need your motorcycle repaired ?If you want someone who cares about your bike as much as you do, take it to Ruthless Kustomz !Anthony, I really appreciate the way you do business ! You’ve won me over as a customer !Like most people, I hope I don’t need to see a mechanic in the near future, but, if I do, I’m coming to see you !Thanks again,Have a great 4th of July !John Diaz@johndiazpainting

Cl
Review №28

Had the opportunity to buy this beautiful 2005 Gsxr 1000 from Anthony in January! Gotta say that this bike still feels amazing!! Anthony worked his magic on this bike and you can still tell. Besides the beautiful aesthetics of this bike the ride is even better!! Nothing feels better than to have a beautiful bike that could get you out of any situation at any fm given moment! Thank you Anthony for all your great work!!

Ab
Review №29

This guy will get the job done right, going above and beyond to make sure the problem doesn’t return. Thanks Anthony!UPDATE:I have been returning to Anthony with different problems since my first visit, and he has followed through quickly each time. I cannot find any other mechanic I’d trust to help me after breaking down on the freeway or getting a flat tire.The standards this man holds himself to in terms of quality of work and customer service will surprise you, as this kind of care is hard to find nowadays. He prides himself in his work, and invests in his craft unapologetically. As far as I can tell, he is the best at what he does.

My
Review №30

After several years taking my motorcycle with another mechanical shop I took my Suzuki V-Strom 1000 with Ruthless Kustomz and Im very glad. Anthony is very knowledge of what is doing. He takes the time to explain to you every step and also he send you at the end of the service a very complete report including pictures of what he did on every step with the bike. Prices are in the market range. Frame time to do the service very excellent. Customer service amazing.Also he offers towing service for his customers free of charge. Including the option to pick up the bike at the promises or give you a ride back when you leave your bike at the shop. No ones that I know offer this kind of service.I will definitely recommend this place and I will come back for my next service.

BM
Review №31

Thank you for fixing my bike and showing how to fix it

Da
Review №32

Excellent customer service and definitely knows exactly whats hes doing and the time period is crazy literally took in the quad one night and it was done by the next also they take picture off everything they took apart so you know there no funky business going aroud. Well definitely come back to this place again. And one thing if your looking for a shop that kinda fixes your problem and has the cheapest price this might not be the shop for you but dont let the price scare yaa if you want your toy running one hundred like its supposed to be this is your guy!!!!

Kl
Review №33

Without a doubt best place Ive ever took my bike to get work done. They know exactly what theyre doing and they do quality work. They even put themselves out to make sure you get exactly what you want or need. Give them a try

Ch
Review №34

Went in for a carb clean and got way more than I expected! At first the price may seem high but honestly he gives you more than youll get anywhere else. You really get what you pay for with Anthony. I dont plan to take my bike anywhere else from now on. You wouldnt even believe the difference with my bike between drop off and pick up! Also the dude its just really nice.

An
Review №35

Anthony has such a vast knowledge regarding motorcycles. He takes time to explain what is wrong with my bike and suggests different options to save you some money. Nothing but good to say about my experience with him. My brother also takes his motorcycle to him so he is someone I would definitely refer to family and friends.

Da
Review №36

I have nothing but good things to say about Anthony. Hes a trustworthy mechanic, you wont leave his shop feeling unsure. Hes amazing at what he does. My bike runs great thank you!!!

Me
Review №37

Anthony is the best! He is so nice and easy-going.. Would definitely use him for future needs if I lived a little closer!

Ja
Review №38

***UPDATE*** just got my bike back from a reputable shop in the area. bike is running like a champ!! they also gave me the following notes. ALL VALVES OUT OF SPEC // CARBS MISSING PLUGS. in a nutshell, Anthony charged me for valve adjustment and carb cleaning. both of the jobs needed to be redone due to his incompetence. id be happy to forward the report to anyone who asks.

Ch
Review №39

Best Mechanic Ive ever met. Not only taught me things about my bike, but got it running better then I could have ever imagined.

Fa
Review №40

Anthony is a great guy. Hes friendly, humble, and honest. When youre his customer, hell always have your back and support you. Ive never met anyone who gives the level of customer service that he does!! Im a relatively new customer of his and hes already been there for me on two occasions now.On the first occasion, I was dropped off at his shop to pick up my bike and forgot to bring my helmet. Anthony kindly gave me a ride home. On the second occasion, my bike was missing a crucial part. He told me not to ride it to his shop. Instead, he drove over to my house and fixed it in my garage! Its not like Ive been a long standing customer of his or his best friend or relative!! Im just a random guy who became his customer 2 months ago!!He really does pride himself on providing the BEST service possible. And I really appreciate that. His service does come at a cost though. Hes quite expensive and it can be prohibitive for some people. You can call to ask him for a quote and hell happily and honestly give you an estimate. And if you can afford it, he deserves every cent of your business. Im truly happy for him and can happily recommend him without any hesitation.Keep up the great work brother!

No
Review №41

Anthony is the real deal. He is a very knowledgeable person and the best mechanic around!!!! He takes care of your bike as if it was his. My bike runs better than ever now. I will forsure be coming back for my bikes maintance needs.

Ja
Review №42

Anthony is very professional and honest something many mechanics lack. If you need your bike fixed you should go to Ruthless Kustomz, I HIGHLY RECOMMEND.

Ga
Review №43

The owner himself mr.Anthony Mendoza is very experienced and did a great job on fixing my motorcycle, runs great now! Thank u for great service!

Wi
Review №44

This is strange. Never been there. I was at the Target store nearby and Google had me at this shop. I honestly have never been there. Sorry.

DO
Review №45

Took my bike in a few months ago (r1) he never answers his phone and is never at the shop, I. Understand if your good at what you do but please be professional, after I finally get back from getting my tires put on my bike makes a huge knocking noise, turns out the valve adjustment wasn’t done correctly it was all out of spec, the valve cover was not sealed correctly ended up costing me 3500$ in repairs somewhere else I will be suing this guy ( anything )

An
Review №46

Worse experience with my bike the owner started threatening me when I asked why my bike is still stalling he threatened me and told me he is from m/s 13 sureno that’s just not how business is conducted now I have to move because my wife is scared I have text messages to prove it

Lu
Review №47

Great service.

Information
100 Photos
47 Comments
4.4 Rating
  • Address:45 Rio Rancho Rd #1E, Pomona, CA 91766, United States
  • Phone:+1 626-826-6696
Categories
  • Motorcycle shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair accessible entrance:Yes
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