These guys were awesome. On time, helpful, friendly, and completely professional. I can’t thank them or rate them highly enough. 100% recommend!
We turned to Serna’s Relocation Systems after we had a horrific experience with Alliance Moving and Storage. (Run from them!). Reina was a gem and they stepped right in and took control of our cross country move. Cannot give them enough praise. Thank you Serna’s. You all are awesome!
These movers were fantastic! They handled a complicated move of items from our church to an office and to storage with smiles on their faces, even when multiple people were giving them different versions of the information. They helped pack items in the storage unit and rearranged them until it worked! Thank you for making this part of the process easy and stress free!
Felipe Serna, Reina (office coordinator), an outstanding moving van driver and Sernas entire crew did an amazingly exceptional job with my move from So.CA. to AZ. Felipe was informative with my many questions as well as flexible with my changes made throughout the process. Reina was supportive with my requests and so kind every time I called in, making things easy on me. The crew handled my furnishings with care and respect. The move was timely, precise, and hassle free when the day came. Serna went above and beyond my expectations. Thank you !! I will use Serna relocation systems should I move a second time, no matter where I go.
Very courteous and respectful... Definitely would use them again and highly recommend them.
Serna Relocation Systems did a fantastic job moving my mother from California to Virginia. I was impressed with your professionalism and communication all along the way!
This company takes pride in what they do. They handled my moves, are a trusted quality company and very professional. Theyre staff made sure moving went smoothly and all my items were stored and delivered just as they were picked up. If I ever end up in the LA area again, I would definitely look to do business with them first.
We were making the long move from California to Florida and had heard so many horror stories about moving. We got estimates from 3 different movers and chose Sernas Relocation Systems. We couldnt have been happier with our decision. Everyone was so professional and up front. They delivered on everything. Their estimate was right on the money, they stayed in contact with us through out the entire move, delivery time as promised and we had no damages to our possessions. We would not hesitate to recommend Sernas to anyone making a move, cross country or local in California.
THESE GUYS ARE THIEVES!! I call Mayflower (via Serna Relocation Systems) & talked to Paul Bingham. I asked many questions, was given very straightforward answers & was given many promises. When I requested my items, the amount was almost doubled. Not because there was any changes but because they could. I asked... So unless I give you ransom money, you wont give me my stuff will you? Paul responded with... Pretty much! It took my 4 months to get the extra cash only to have many 4 items broken/damaged. The ONLY way they get away with it is because they take advantage of those unable to fight back. DONT LET THIS HAPPEN TO YOU!
I refer them to all my clients, both for house moves and commercial, they are outstanding and my clients agree. They have helped my Real Estate clients locally, nationally and international.
We had a wonderful experience with Felipe and Tony. They both were very professional and friendly.
This is mostly the same review I left on Yelp...but it says it all.....We are really really pleased with Serna....From Reina and Bonnie on the phone answering questions and making helpful suggestions...to the 2 great packers and movers, Chris M. and Francisco who worked to pack up my elderly mothers appartment in one facility and move her to a smaller facility. This was a very scary and emotional move for her and for my sister & I. The guys were sensitive, patient with our hovering and question asking, fast-fast-fast, efficicent, helpful, careful and more. They went above and beyond, helping move furniture around in the new room until my mom was pleased and making some small modifications to make a bed head-board fit. I will definitely call Serna and request the same guys again for any moves in the future. This was a small, local move, only about 4 hours to pack, ship and unpack....but we were treated like VIPs as if it was a big, expensive move.Further more, the pricing structure is straight forward, easy to understand and exactly as they promised with no hidden fees or additions. Price is competative and we recieved better service than I anticipated for the price.Thank you to your whole team,Sincerely,Connie, Anna and Frances Schlobohm
It so becarefull in Pomona with the others kind of peoples there in ?..