In the span of a week I found an auto mechanic I can trust, and now, with Fix Plus, a computer repair shop, too – I didn’t think both were possible here in Pompano Beach! Thanks to positive customer reviews on this site, I decided to give Fix Plus a try. I am so glad I did. I was helped by Fernanda, and she was excellent. She fixed the gaping split on the side of my laptop, and settled the issue of why it was automatically shutting down as soon as I powered it on. I had just assumed the two issues were related and that my computer was dead. Not so. May this baby live as long a life as my 2001 Saturn!Fernanda was personable, extremely knowledgeable, and patient when answering my concerns. Based on my experiences going to the corporate chain down the road on Federal Highway, I was genuinely surprised to receive (a) a human being on the phone; (b) immediate call backs when I left messages; (c) no long wait lines; (d) no up front fees just to examine the problem; (e) home delivery service.All in all, I am extremely pleased that my laptop was saved. I will be definitely contacting Fernanda for future issues, and will definitely recommend Fix Plus to friends.
Great services, fast and reliable. Our office is up and running again. Thank you guys for scheduling a last minute office visit.
PC stopped working and the company who sold me the computer has the worst customer service and you have to pay to ship the PC to them to fix their garbage product. So I decided to look for someone local and I found Rick at Fix Plus. Hes very professional and does some quality work. My PC works better now than when I first bought it. I highly recommend Rick and Fix Plus. You wont go wrong with them. Support local businesses!
We just moved our Office from NY to Florida and needed someone reliable located in Fort Lauderdale.Found this guys that will simply our life with zero upfront. Amazing Services.
I am very thankful for the service what I received from this place! My computer works better than ever. The tech was very skilled, the ordered parts were arrived ahead of schedule. Thank you, Fernanda, for your excellent service!Julia
Excellent service, fast responses and on time.Very happy with services, great to do business with.All done as promised and communications are exceptional.
I was welcomed and immediately taken care of. Worked out the problem together and fixed it! Wonderful personal service. Will go back if need help again. Great service!
I recommend this business to anyone having computer issues because Fix Plus has a professional, polite, and knowledgeable staff.I own a Lenovo Yoga, which I bought 2 years ago. Yesterday, I was sending emails when the computer shutoff abruptly. It was plugged in and had about 42% power, before that. I tried to turn it on and it wouldn’t work. I tried to hold the power button for different lengths of time to reboot, but that didn’t work. I used a paper clip to hold the reset button, bud it didn’t restart. So I went to BestBuy, where I bought it and Geek Squad could do nothing because there was a long wait before someone could look at it. The computer was also out of their 1-year warranty window. I went to another computer repair shop, and all their technicians were sick; they asked me to come back next week. I found Fix Plus online and their quality reviews, so I drove there.They were very polite and took my computer to troubleshoot it. They offer free assessments, which is wonderful, and there was no wait. I told them it was my work computer and I really needed to bring it back to life. They went right to work on it and 20 minutes later, they had it working.They disconnected the battery and reconnected it, which forced a system reset and we were good to go. I was advised that a new battery and installation was $140 and I could have it done if the problem came back. I will certainly go back if I have any future problems.Thank you Fix Plus!!
There is no quality for the soft OLED, which is the most expensive one,. A couple of drops with a protective screen and phone case on and it would crack and glitch easily. In total Ive bought two from him and one for husband. Will not being getting my screen repaired from him again. It just breaks too easily.
Somewhat limited in what they deal with so call them first, but otherwise very accommodating and professional, accomplished and good at what they do.
I am impressed,I called in other stores asking about the time it would take to fix my apple iMac and the answer was always 1 to 2 weeks.Fix Plus did the job on the same day and Im already back at work.Thank you Girl, PS: you ROCK!!!
Wonderful experience! I was debating on getting a new laptop but decided to see what it would take to get mine fixed first. I had mine for four years and it was so slow due to some malware I accidentally downloaded that made my computer so slow.Rich not only fixed my laptop in one day and made it faster than it has ever been, but he even installed some extras and installed a program where he could remotely fix problems in the future if needed.The shop is clean and everyone was extremely professional.I recommend this business for all your computer repair needs.Very pleased.
I tried to replace my iphone 7 display myself but the tools that came with the replacement were not very good and I stripped out the dreaded Y screws on the home button. I was completely stuck. I found Fix Plus online and took my device there as a last ditch effort to recover my home button. The lady who helped me was extremely nice and did not make me feel bad for my mistake. She was able to cut the bracket off and gave me a used bracket she had in back plus some extra screws. Thank you very much!! Im a customer going forward for sure.
Thank you guys. Just picked up my premium HP Spectre from them, the screen was broken but now it’s flawless. The work they do is excellent. Real people-owned business that understand the value of customer care. Thank you and will 100% give you my business in the future.
AWESOME! A close friend (Matt Crosby) referred Fix Plus to me, telling me if they couldnt repair my computer...then it couldnt be repaired. I had been told to buy another computer by a well known company and... SURPRISE!! Fix Plus did an amazing job and my computer runs like it did when I first bought it in 2012. LOVE, LOVE, LOVE this company AND making it even better was they are SO friendly yet professional. Thank you Rick!! Youre AMAZING!
A+++++. This is a local business that is totally honest, highly professional, super knowledgeable and incredibly reasonable as to pricing. My husband went there a while back with a pc problem and was very impressed with the speed and quality of service, a solid repair, fully explained, and at a much lower price than he had expected. So, when my Mac went south, he suggested I go there, which I did. They thoroughly evaluated it while I waited, which took a while, and then were able to show me exactly what happened to it and why it would not be worth the cost of replacing the motherboard and a few other components. I thanked them for their efforts and asked the cost of their evaluation. They told me there was no charge, since it was not fixable. I actually argued with them, and insisted that I wanted to pay something, given all of their effort, but they refused to charge me. These are the nicest, most honest and decent people I have ever encountered in any service experience. Based on my husband’s experience and my own, I give them the highest possible recommendation.
Very happy with their service.....just got my Iphone6 s repaired, the screen was cracked and they fixed it in 30 minutes....! The lady at the front desk is very helpful and knowledgeable....she understood what needed to be done to my phone right away....will definitely recommend them to family and friends...thanks!
As someone whose entire career depends on my computer, I can’t recommend Fix Plus highly enough. I needed an emergency computer repair. I received immediate assistance with saving my data, fixing my computer, and improving its function rapidly and economically. Fernanda was fantastic in providing a personalized service, as well as providing me with outstanding guidance and reassurance. 5 stars!!!!!
Great service and price - Worth given them a try, you will not be dissapointed.
Awesome experience with Fix Plus. Very responsive and got us up and running very quickly. Very happy with everything they did. Cant recommend them enough.
Excellent place! The store is very clean and professional looking. I had a laptop that stopped working and came in to look at some all-in-one pcs that they had for sale. Luis even did a quick diagnosis on my laptop to give me some more info on what it was doing. He even gave me some insight on what I should look for when shopping for a new PC. Luis was very friendly and very knowledgeable. I will definitely be back because of the great customer service. Great people over there!
I had a great experience with Fix Plus!! My laptop is running perfectly. Thank you guys.
Louis is exceptional at his job. He took a nearly destroyed game boy and made it brand new. We are very grateful. He also charged a very fair price. I will definitely bring any electronics to his establishment again.
I have had several iphones and laptops etc. over the last 5 years with various problems here and there. You know screens, keyboards,cameras or speakers, etc. I landed at Fix+ about 4 years ago and cant say enough good things about the friendly, understanding and valuable service, all at a fair price (I shopped around, then stopped seeing anyone else, lol). They even helped me with a follow up repair for free more than once which had nothing to do with the screen replacement work I had done last week! I may have reviewed them in the past but thought it was time to tell everyone they are the same great people they were at the beginning They treat you like a customer wants to be treated, like a friend. Period! Thanks guys, youre the best i really appreciate you and your beautiful smelling showroom! ;)
Fernanda and her team are the nicest, most honest, most professional, and most knowledgable computer shop Ive ever done business with!
I’ve had so much trouble trying to find a trustful place to fix my boyfriend’s iPhone during our trip. Lucky moment when a friend told us about Fix Plus.They have the perfect combination. They’ve fixed his phone for a fair price in a very short time.Oh, I can’t forget to mention: the place is neat, clean and it smells wonderful. Thanks to Fernanda. Very polite and sweet girl.
I had an issue with my iPhone screen and within 20 minutes, I had the issue taken care of for $79.99 plus a free screen protector instillation. Can not complain. I needed it fixed and they were super friendly and informative through the whole process. Super impressed by their customer service as well. Highly recommend to anyone with a phone trouble.
Without my phone I feel naked and I can lose a lot of job opportunities because of it. As my Iphone just started to hold charge about 3 hours I could not use it so I looked for someone that could help me and they were all closing as Fix + was too but “Nanda” was kind enough to understand my needs and stay longer to fix my phone! 5 stars and thumbs up 👍🏻!
Quickest and most simple place to get whatever you need fixed. Came in to get my front camera to start working again and was able to fix it within minutes. On top of that, I got hooked up with a free tempered glass free of charge.• Quality associates• Affordable/reasonable prices
I have an Mac Book 13 and the screen and lcd was damaged by my 14 yr old daughter. i found Fix Plus per Google. fortunately they are minutes from my house and also on my way to work. i called and spoke with Louis. i was immediately very impressed with his knowledge and willingness to help. he found the best price for what i needed done. he ordered the part and took a few days to get. he was able to make the fix quickly and with great quality. i will be a return customer if i need their service again. also the location is neat and organized. it was very nice to walk into a store and i be very clean. it is a direct reflection of the quality of work. this store is top notch, and i highly recommend.
Fix plus is the place to go if you need repairs on your computer fast reliable service. Luis was very professional and very nice. I will recommend to my family friends and coworkers if they ever need computer or phone repair to go to Fix Plus. Thanks to Fix plus for great service. Prices arent bad either.
I had problems with my computer with the operating system. Called and made an appointment. Very prompt and friendly along being very knowledgeable. And I was not sticker shocked with the repair price
Stopped by because my Moms Iphone volume had gone to nothing while the controls were set to max volume. They took the phone to the back and came back in 2 minutes with it perfectly fixed. There was an issue with something that had gotten on the phone and they simply took the time to check it out and cleaned it up. It was not noticeable without a careful look and they did this at no charge. SUPER PEOPLE!
Probably the most professional phone repair service I’ve had. Not only did the young lady attend to my need (iPhone X glass repair) but she went above and beyond and fixed my loose battery as a kind gesture.Great prices.Great people.No other options needed come support a local business!
Amazing customer service.Dead MacBook Pro is back to life.
I Had a work computer emergency and needed is fixed same day! Amazing and quick service for a great price! Don’t waste time with Best Buy waiting around for them. Entire team did a great job and at a better price! Will be bringing the rest of my computers here to get a quick check up too!
At Fix +, Luis gave me a courteous, fast and technically efficient service. Their fees are reasonable and Luis is always available to give us answers and advice to our questions. I always go at Fix + with confidence of receiving satisfaction and quality service. I recommend them.
Such a friendly and knowledgeable place. i had issue with computer... she explained my issue so i would understand it and fixed issue and educated me on what not to do and what to do regarding the health of my computer. also they have great prices on used phones. i got my father a cool smart phone for a very reasonable price so my father can finally get rid of his flip phone and join the world with a smart phone. thank you so much guys for helping me out. the best computer/phone store in south florida..... possibly the world.
They were so helpful and they fixed my laptop right up. Thank you!! ❤️
Amazing experience. Fast, excellent customer service. Thoughtful & expert advice! I highly recommend them & I’ll be back for ALL of my repair needs!
EXCELLENT SERVICE!! WHAT THEY FIX, STAYS FIXED!! LUIS EXPLAINS THINGS SO THAT EVEN I (NON-COMPUTER SAVVY) CAN UNDERSTAND. AND EVERY TIME THE COST IS VERY REASONABLE. I HIGHLY RECOMMEND FIX PLUS!!! THANK YOU, LUIS AND FERNANDA!
Excellent quick service with very fair prices. Highly recommended!!
Desktop had malware. Took desktop to shop and the process was explained. Before malware was removed, received a call explaining the process, once again, the options and cost. Picked up the desktop, the process was once again explained. They are our go to shop for device fixes. Thank you FixPlus 👍
Excellent, professional and accurate service of my Dell Laptop Inspiron PC. Technician immediately diagnosed the issue, quickly fixed the problem and restored all of my settings, functions and laptop performance. I highly recommend Fix Plus in Pompano Beach (on Fed Hwy). Excellent Technician.
Thank you Rick for fixing my iPhone . And also for being pleasant and very courteous.
Had an amazing experience at Fix Plus. From my initial inquiry to the completion of the work that needed to be done, I had no worries and they kept me well informed, helped me make thought out decisions based in their knowledge and ability to explain everything to me where it made sense. A fast turn around had me up and running again ahead of schedule. Thank you Fix Plus! Much continued success! Shashana
This is the second time my son has cracked his Ipad screen and the only people I trust to fix it is Fix Plus. They are always professional and always willing to answer any questions. My sons Ipad is back to like new condition. I highly recommend them for all your computer, Ipad, or Iphone needs.
Fix Plus is the best! They have such knowledgeable employees with great customer service. Fix Plus had my computer back up and running in no time and saved me from having to buy a new laptop! Highly recommend!
I’ve been coming here for about 4 years (even at their old location) and never have I been disappointed! They are amazing people and they really know their stuff. Deadlines are always met and my daughter’s break their phones all the time! 🤦🏾♀️ I could not see myself going anywhere else to have my phones serviced and fixed!
Louis is the man 👍, I had the blue screen of death when updating Windows 10, so I went on YouTube to learn how to fix the problem and I end up wiping precious photos and videos of my children. Louis was able to get some of those lost photos back somehow and made me the happiest man on earth,n and taught me how to further secure photos in the future. I cant thank you enough for your help.
Honest. Wow. Hard to come by a store thats honest. I could have been taken for a ride. I was ready to pay for a new battery and charge port. Guess what my total was 5$ out the door. The other store that I wont mention chain thats just north up the road would have charged me big time. This is where I will be giving my business. Ive had a rough week and this made my day. You are great people. Thank you. Sincerely thank you.
Needed my phone screen fixed only a couple hrs before I was leaving the country. I went in and was so impressed by the staff and how fast everything was done, leaving me extra time to make sure I have everything for my trip! Thanks Fernanda for accommodating me and my family while we waited! Would for sure recommend this place if you’re in the area.
Great team thats very knowledgeable and gives honest explanation to customers! I only wished they were open on the weekends...however, despite not being opened on weekends they did accommodate and scheduled a time for me on Saturday morning. Thanks again!
We had a very pleasant experience when we visited Fix Plus....my iPad was back in working order in just seconds. The store itself is a must see.....beautifully decorated and welcoming and the attention we received was so professionalSheila Weaver
Love Luis at Fix Plus. He took care of my Mac book pro so well and didn’t charge like the Apple people. Nor does he feed you any nonsense like they do!He has replaced the screen on my I phone as well.My Mac book finally died and he helped me to get a refurbished one. When I picked it up all my info was downloaded and ready to go.I would definitely recommend going here for all your computer needs.
I had purchased a new 4K touchscreen for my HP Pavilion 15 laptop as soon as I broke the screen Ive not installed screens before, so I took it to Fix Plus. For a reasonable, less than $110 charge, I have my laptop fully working again. Took just a few days. Id use them again - though Ill be more careful.
After frantically trying to recover an important document, stopping at another Computer place and being told there was nothing that could be done, I stopped at FIX PLUS.I left with my recovered file and was able to meet my committed deadline.Knowledgeable, professional, friendly neighborhood Computer experts!After a year passed and another computer decided to get wanky, we made a trip back to Fix Plus. Hard drive DOA and not much hope in investing time and cash, we decided to put this one down.Fix Plus will not charge you for a diagnostic examination unless they work on your device.Once again we say...Thank you!
I’m Fix Plus customer for over 9 years and they only get better. Thank you for your help.
I recommend this service, impeccable on time and very professional, really good service
There is not just one word to describe how please I am with this company! All I can say is that there arent many people like them in the world anymore. Louis and Fernando are so amazing. They go out of their way to ensure they make you feel comfortable.
Attentions, fast, competent and knowledgeable. Provided good advice and instructions. Reasonable prices. Good diagnostic and suggested solutions.Very satisfied.
Great place! I was visiting for a week and needed my phone looked at, the charger port seemed loose. I figured the port would need replacing but it turned out it was pocket lint and she removed it for a small fee. Super honest and fast service. I think with phones we’re often at the mercy of the professionals that know how to fix them, it’s important to have one you trust and Fix + is mine (when I’m in FL of course).
Needed a new keyboard for my Lenovo gaming laptop and they got it replaced quickly and economically and I am back in business. While the part was enroute they fixed me up with an electronic keyboard and I am very appreciative. Highly recommend
Thank you very much FixPlus, Rick and his team did an amazing job on my house. Wi-Fi, Tv and home theater. Everything is perfect! Highly recommended.
Very good and very professional company. I sent all my family to fix they iPhone screen and all the other repair they need at the time and they not only gave a great price but the service was done quickly. I will definitely recommend them.
I was soo pleased with the customer Service. They answered all my questions and fixed my computer screen in a great amount of time. I highly recommend these guys .
Fernana was great brought my computer to rhe store they gave free diagnosis and helped me
I was able to locate there store from an old card. They were prompt in answering my call and directing me to their new location. On arrival the service was prompt and effective. The cost for my repairs was very reaonable. Friendly easily likeable service personel .I give thanks for their service .
I called 5 places asking about price. I found the best deal. $85! They paid the tax. Immediate service when I walked in. Leo came from the back, dressed professionally, and asked how he could help. I was told that no company offers OEM (Apple factory) glass and that if any company said they had it, they werent being honest. I always appreciate industry secrets. I was told it would be done in less than an hour. I gave my other cell number and got a text 25 minutes later that my phone was ready. I walked in and 10 seconds later, the owner (Rick), met me at the counter with my phone and receipt. He offered a tempered glass protection cover for $10, then agreed to throw it in for free with an honest review of my experience. I am in sales and service is important to me. Definitely found a winner.
Very satisfied customer beyond expectations, the staff and customer service was great. Fix Plus is honest, knowledgeable, and detailed oriented depending on your situation that could save you lots of time & money. Came in to fix my Apple laptop need some work done. There technician took care of it no problem. As appose to a bunch of these Tech Repairs around Broward that were just looking fill their pocket. I Highly Recommend Fix Plus in Pompano and I fell very fortunate I came across this great shop. This will be my go-to shop for all my repair and upgrade needs.
Very professional and knowledgeable. My business computer crashed and they had me back up and running within an hour! Highly recommend.
Thank you very very much Rick! I really appreciate your work. Rick was able to bring back all my information, my hard drive crashed last, and I didnt have any backup. Very good price and service.
Careful, friendly and knowledgeable people are working here! If you have a hard problem, they will try everything they could to solve it. The services that they offer are always satisfying. Strongly recommended!
Always a great experience at this store. The staff are very professional and provide excellent customer service. I purchased a phone and also got my other phone fixed here. Fix Plus Store & staff you can trust :)) I highly recommend.
Excellent friendly service at fix plus. They installed windows 10 and did a clean up of my pc in one day.I have used them in the past and I would recommend them to anyone.
Trustworthy and reasonable. They were honest about the likely cause of my broken vibrate button and fixed without cost. They also replaced the screen on another phone. I’ll be back. Thanks.
They are very polite and highly competent with computers. I trust them with all my tech issues.
Good experience. Screen replacement for my daughters iPhone 8+. I appreciated that they explained that the third party replacement screen that they normally used might not be acceptable to a teenager as she would likely notice the colors could be less intense than an OEM replacement screen. It was presented as information and did not feel like an attempt to up sell. We chose to order the part and come back when it came in. It was delayed a little due to the weather and a mistake from the vendor. They kept me in the loop and even installed a free screen protector to make up for the inconvenience even through I didnt complain. My daughter was very happy with the results.I will definitely use them again and highly recommend them.
I’ve heard of multiple things about Fix Plus, fantastic place all around. They provide free diagnoses, kept you posted as the repair progressed and were reasonably priced. Highly recommend.
Louis was very professional and attentive. He answered all my question and explained so o could understand. Would reccomend to everyone!!!!!
I Was referred by a friend who had several positives experiences & now I can say so have I .....As well as those I have referred Including my own father. This group of folks make up a Very Knowledgeable & honest local business that is a gem.....something super hard to find these days. Im Feeling grateful & a bit lucky.
Excellent service and price! I would recommend this shop to anyone
Very fair and hospitable to your computer needs. Just really cool people!
Fast and easy. Took care of me pain free. Contacted me often to talk about options for my computer. Highly recommend going to them for anything.
The most honest and transparent repair shop I’ve felt with. Fairly priced, very knowledgeable, great communication, and fast! 10/10 will recommend to everyone.
Highly recommend. Our network at work went down the day right before Christmas break. So we were in a bit of jam. Luis came out within in an hour and in no-time we were back up and running. Very professional and very fairly priced!
Fast, friendly, fair. Wouldn’t go elsewhere. I was ready to buy a new iPad and didn’t have to🤗 😊 $$!!! (People like you always do well!)
I had an excellent experience with Rick from Fix Plus. He was highly recommended by a friend and I am so glad I used his services. My computer was hacked and I was quoted by a well known computer repair company it would cost $900.00 to repair and reinstate the information lost, so I was extremely upset and nervous when I called him and he was empathic and understanding of my upset and assured me he could help me. He did an amazing job in repairing and restoring my computer and went beyond his call of duty in his overall work on my computer and his fee was 1/3 LESS. I highly recommend Rick and his company Fix Plus.
I was so pleased with the professionalism and expertise of my technician Luis. He fixed my dead computer and explained everything every step of the way. I recommend fix+ to everyone and now even my whole office will be using them. Thank you!!
They were very professional with exceptional customer service. Recommend!!
Recently my wife had a work phone in very bad shape with a completely broken screen,pitch black,she took it to another place and they took a brief look and told her she needed to buy a new phone,I called Henrique who I know got a loooong time and always helped me with computer and phone,he wasn’t sure if he’ll be able to find a screen to the phone but he’ll try,he did it,he found it and now my wife has a brand new phone,we strongly recommend FIX PLUS,they rock and they’re honest.
Scam do not get your iPhones fixed here parts are cheap they won’t tell you until you screen blacks out and they tell you it’s physical damage with its internal because of cheap parts used to fix the phone which you will know nothing about until 8 dats after you fix you phone you have a screen protector and a case and you phone falls and go blank. No crack no physical damage . ! I paid $180 about 8 days ago and that happens told you my phone and they wanted me to pay an additional $150 to re fix it ! Totally scram and terrible service when I was told to return the phone is anything happened.
If there were more than 5 stars I would give it to them. We have dealt with Fix Plus for seversl years.THE BEST COSTUMER SERVICE AND WORK QUALITY. We use them for all of our business and personal computer problems.
For Data Recovery and affordable prices you can’t go wrong by choosing Fix Plus Computer Support. Went to apple before and they told me that nothing could be done. Same day repair knowing how busy it was last Saturday is a plus. Fix Plus is my neighborhood shop for computer services from now on.
My iphone was not working properly so I went to apple and they told me I needed a new phone. I Came in to the store and thought that my phones charging port was bad. The service was awesome they cleaned the charging port for me and saved me tons of money. Super recommend!!!!!
Fix Plus rocks! They are so knowledgeable, friendly and helpful. Love doing business with people who really get customer service. They have saved me on numerous occasions with my computer, and I just bought an iphone from them. They took the time to get me all set up and operational. You cant go wrong with this company!!! Thank you!!Another shout out to the team at Fix Plus. They helped me out with a much-needed upgrade to my laptop and once again went the extra mile to help me get setup properly with some of my software programs. This was certainly not their problem, but they took it upon themselves to get me operational during this much-needed time when Im dependent upon my computer. Now I can search for work during quarantine and stay in touch with the world. Cant thank you enough!!!!
Highly recommend Fix Plus! I brought my MacBook Air in for a repair and received great customer service from the store owner! She explained the issue and was able to perform all repairs. Will be back if I have to fix any other devices. Thank you again!
I fixed my iPad mini here and it came out perfect... you couldnt even tell that I broke it before I took here. I got it back within an hour and was very happy with the price, they price matched CPR and even did it for ten dollars less to help me out. Overall I was very satisfied, I highly recommend this company for anyone who needs something fixed
Great place. The service was great and the price was lower than alternatives.
You guys ARE THE BEST of the best!!Great and very fast service my MacBook looks like new! I do recommend Henrique...he delivers 5 star service. Thank you so much!