The manager of this place is very rude, has a short temper, and doesn’t handle criticism professionally. She’s gotten snippy with me on 2 different occasions. Today, the cashier told me a total amount that was way too high. All of the items I purchased were on their weekly add. I started asking the cashier what I was charged for each item and what discount was applied to each of them. She walked up while this was going on and started spouting off the different discount amounts but without telling me which item those discounts were for. So I suggested that they just print the receipt so I could figure out what I was being over charged for. She said she couldn’t do anything for me unless I paid for it first. I wasn’t going to pay her until I felt like the amount was right because I certainly didn’t want to fight with them about a refund later. She told me if I didn’t want to pay, I could leave my stuff and go! She’s so hateful and nasty, I won’t be shopping there anymore.
This is one of 2 stores I can stand to shop for food in ponca. The people who work here are some of the nicest employees in town. I actually dont mind shopping here and almost look forward to going there since the staff is so nice. The store is small enough to easily get around in when Im hurting too bad to walk far. The food is good and most of the time better than you can get at walmart and quite often better for you. The lady I see in there running the place is so nice. You could talk to her all day. I highly recommend this store as an alternative to the horrible grocery stores in ponca. Ponca has the worst grocery stores on Earth so this little store is a nice alternative from the nightmare!!!!!! Who knew. I went there out of desperation but fell in love with this store.
Another great example of a DG thats well staffed with friendly knowledgeable people happy to help you find whatever they have that meets your needs. Clean store, distance markers in checkout, sanitizing between customers and still maintaining a smile. Was a pleasure to spend time and money there today. Kudos!
Dollar General is just a great store to shop in. They have everything you could want and the ladies go out of their way to help you. I just love Dollar General
For a small store, they had many items there. Even had items l didnt think they would have. Good place for quick shop with friendly, helpful stuff .
You want people to wear mask in your store you need to provide them. You lost my buisness and hopefully anyone with common sense will stop shopping there
Good prices on what we needed. BEST CUSTOMER SERVICE EVER!!!
I Love this store I know its Dollar General but I Love this Store. Great Coupon deals all the time. Great things on clearance. I just love them.
Theyre trying to get as high or higher than walmart. They are supposed to be the dollar store.
I go here often to avoid larger stores. They have what I am looking for most of the time, but I often run into inventory shortage here. It may be because of the pandemic, but really not sure.
Last week while paying for my purchases, I had asked for 3 packs of Newport menthol shorts . I was looking in my purse for my bank card and the female cashier got cigs and put them in a bag . I paid and my daughter and I grabbed our bags and loaded them then left. Almost home realized the cashier gave me 100 Newport, not shorts . I dropped my kid and groceries went right back to dg and asked to trade my cig for shorts. Cashier was rude and would fix her mistake . No longer shop at this dg
Dg on 14th street, gotta lovem
Faster check out speed than yu normally see in DG
Its a chain you see everywhere and its nice to be able to run in get an item or two that you need and get out.
Some shelves fairly empty, not very organized, not easy to find things. Only seen one associate, and she was running the register
Long line and one checker (as usual) then there were a couple of problems that held everything up. Store was pretty dirty. Could have been much better. I did find what I was looking for.
Got what I needed. Was guick and easy to find. Will return
Great service !!! Clean store . kinda empty but tgats ok . customer demand is on the high rise again
Need better set up to help cashier do stuff with out being stuck on register all dsy
They had every thing I went for
Its clean and they are pretty good at getting you rung up and out..
They always have just what I need at the right time
Amber has done a great job with this store. All the staff is so friendly and courteous even during this difficult time .
Staff is very pleasant, when you can find them.
Love this location! So convenient! Sometimes the store could get messy, but now with the remodel, it looks so sharp! Many items were out of stock on my last trip, but Im betting it was because of the remodel and it wont be that way constantly. As a penny-pincher, I appreciate how they ALWAYS have plenty of sale items in stock and I love the ease of their Digital Coupons. In the past 2 years, Ive started spending much more time and money at DG as opposed to a larger discount chain. I just wish I had done it sooner!
Great selection convenient and prices make it easier with my kids
👎
Slow, high prices bought three things 30 bucks
Great store just needs to have employees that stay with them (so there is not someone new each time I go in) and work harder at getting the products stocked on the shelves.
Great items for the prices
Had everything I needed was quick and easy
Staff and the store is very relaxing feeling and the staff is always there to help u when needed and they always make u feel like ur part of their family and they always have u leaveing the store with a smile and feeling better if ur having a bad day they will make ur bad day turn to a good day cause of how much they respect u and help u till ur happy and satifided with everything i love walking in and they greet me and my husband every time we go in and leave us smileing as we walk out the door i will give this place more stars if i could cause 5 stars are just not enough to explain my satitfaction we get from them everytime we go in
They dont fallow you all over the store I know people steal but not everyone
They are doing the best they can with little help, not enough cashiers. Get stuff out of the aisles
Store was mostly clean and well-organized. The staff was friendly. There were a lot of empty spaces on the shelves and I had to pick up a few items elsewhere.
I would have rated 0 stars this is the worst of the worst. Trashy nasty and always empty on shelves. Truly the worst dollar general I have ever seen
Low prices and great service
Great for a quick stop for a few items, prefer this store and the cashier was very friendly and polite.
One of my favorite locations because the employees are so great!!Just remodeled the store, new layout if awesome, spacious and so very very clean!
This store has really gone down hill I stood at the check out counter for 5 min. Waiting on a cashier and when she arrived there finally she tells me I need to learn to have patience I will not go back to this store i was already running late and really needed to get to where I was headed customer service there is just not worth it
Best employees of any establishment is Ponca City, they are incredibly friendly
Lines there are kinda long need more checkers but in all good place with choices
Lot of stock on carts waiting to be put on shelves. But fair prices
I love this store you can save so much money by couponing and with there app. If you dont have there apo and get it great place to save money. The only I didnt give a 5 star is service is slow.
I went in, purchased what I wanted, I left. Good time was had by all.
Nice staff with great prices!
They got a little bit of everything kind of convenient
Great value and more choices then I expected.
Ponca city Oklahoma 14th st. And they are very nice and helpful
Very small. A week and a half until Halloween and all their Halloween stuff is in buckets all mixed together. Useless trip.
Nice staff, small store, entrance and exciting onto street can be somewhat difficult during the busy hours as its located on a main road not far from a stop light.
The lines are always too long they always have only one register open.
Cleanest dollar general store in ponca city, Oklahoma
Clean & well balanced variety of items needed at that time & location.
Good place to pick up trashy women.
Just any other Dg in Ponca city not very clean and products are never stocked.
I went for couple items which they had. I was in and out and thats a kwick trip and why I chose this place to go.
This place is very unorganized
Great prices and customer service
Love DG. fast in and out great prices
Not Enough help in there. When theres more than 3 people at the check out there should be 2 checkers up there
Great store with a lot more variety! Great employees!
Easy access for wheelchair.
The best! Have been in
It was a horrible experience it was dirty the bathrooms were horrible...next time ill were a pair of rubber boots
I love the unique things I find in stores hate clutter
Nice place well Organized, found what I needed.
Great! I was in and out fast.
Friendly, easy to get in and out
Favorite go to quick shop
Good stuff for cheap
New building is nice
Friendly staff and clean store every time I shop here!
Easy to get in and out quickly
Cant wait till new one is bulit
What you want and some bargain prices
I love dollar general
Good for ever day needs
Why is it every time we shop for dog food anywhere, not just dollar general, even Walmart, the shelves are more than half empty?
If they are busy dont be in a rush
Easy to locate what I needed
Very clean and nice
Good store clean
The necessities and closer than that super center.
More cashiers. Wait in line is forever.
Need more than one cashier
Good little store
Great store👍
Nice people
Do not go to there
Like there store.
Very helpful
Awesome 👍
Ok
I work for them
Great selection
Great place
The best!
Always a smile on the employees faces
Great people