The staff was very helpful, polite, nice, friendly and knowledgeable about what I went in for. I would recommend this AutoZone Auto Parts Store (1005 US-80, Pooler, GA 31322) to anyone. Thanks For Your help. You All Are The BEST!!!
My experience at auto zone was a pleasure. I appreciate Cory for going above and beyond to put my battery in my vehicle. He was fast, efficient and was very respectful and professional.
They are great when your there with them. If there are 2 employees and both or with a customer it could be a while before you can check out .. or for you to be helped.
Free test of battery and car generator, fast service.
Cory was excellent. He put my mind at ease on the road. 5 stars!!!
Shout out to this AutoZone and managers Cory B and Jim R for providing absolutely outstanding customer service yesterday! After an already pretty disastrous day traveling from FL to SC, I stopped in here to diagnose a sudden check engine light and chugging from the engine, still 2 hours from home. The check came back as a loss of power and Cory and Jim tested my battery and installed a new one for me, all in the rain! They even offered ME a raincoat to make sure I wasnt getting soaked while they worked! Every single employee I interacted with at this store was extremely kind, and helpful, and went above and beyond to make sure I was taken care of. Thank you guys for making a really bad day better and getting me back on the road so quickly!
Had engine light come on in car. Went in and asked if they could help determine cause of light. The young assistant was quick in assistance and helped me fix my car. Many thanks.
Came in right before close with a issue and Cory was so helpful and quick to be of service! Amazing service!!
Quick service and battery I needed was stocked and ready to go.
90 % Friendly staff, some just look and don’t try to help. One young lady is very helpful all time with everyone, but only works part time.
Just want to say to the manager of this auto zone my friend was at the funeral home you called and threatened to tow anyones car that was in your parking lot at 7:00 at night. I can’t tell you how bad for your business that move was for you. My friend posted it on Facebook and her husband is well known in this community and has a lot of friends. Friends that will now be using someone else’s business for parts instead of your store. You should have just quietly waited. These people are grieving and you felt like you needed to break the service to tell them that. Really… you have no respect and now I have no respect for you either. Shame on you for acting like that. Bad move
Just wanted to thank Corey, for helping with getting me a new battery. He was able to test it and replace that battery in a short time. Thanks again Corey!!
Youve been to one, youve been to them all! Very accommodating when I take in recycled oil. No majors. Lots of Chinese made things. Keeps people employed thats good.
Thanks to Cory and staff! I needed to return some wiper blades from the online shop that didn’t fit my car, when the online shop wouldn’t refund all of my money, Cory took responsibility for the issue and made it right. I really appreciate that!
This store was pretty busy when I visited. Nonetheless, Brian (manager) helped me personally and was also calm and collected while assisting the employees who had questions or needed help finishing up with their customers. I was very impressed by his outstanding customer service and cool head when faced with such a busy atmosphere.
You’ll always get great service here! The employees are friendly and knowledgeable, commercial team is quick and the store manager Corey always goes above and beyond to help anyone out.
The guy that helped me Cory. Such a polite and caring person. He helped me find the correct auto parts I needed and even helped me with it.
Best folks ever.
Corey helped me change a (head) lightbulb today. Thats pretty much the end of the story. I am here often enough and they get it right- considering I dont know anything about cars but it works when I leave. Thanks!
Had a pretty long wait to get a new battery. Seemed to be under staffed.
If I could give zero stars I definitely would for this place.This has to be the worst place to go to get help. The gentleman, if you want to call him that, didn’t even want to help me and told me I needed to go to a mechanic to get help. This store lacks customer service big time. Needless to say the issue I had could have been resolved without a mechanic and would have saved me a lot of money.
We had a potentially dangerous situation with our car on our first day in Georgia after driving 800 miles. Cory seeing our frustration quickly assessed our situation and found a solution for a safe and secure trip. Even if we had solved the issue on our own, which would have taken hours, we would have spent the rest of the day in a sour mood, but his calmness and kindness made our day. Thank you so much, Cory!
Roy went above and beyond to help us with our drivers side window.
Fast friendly exceptional customer service.
They got me the right stuff. Bada Bing Bada Boom. Now I gotta fix this car!
Corey and his team are very knowledgeable in the field and due there utmost to take care of the customer and put them first
I am very impress with the service I received at AutoZone in Pooler Ga. They helped me with all my needs for my auto care and maintenanceI was greeted with politeness, and care.
Customer Service is excellent. I had trouble determining the right product for my car, and the person at the counter was super helpful. Will shop here again.
The manager of this store, Cory B., Is an awesome peoples person! I was oblivious to the facts of what was going on with my vehicle and he completely broke it down, in laments terms, that helped me understand what the problem was. Though the cost of repairs could be pricey, he totally helped me save on some of the things I needed to get the job done! Thanks Cory B for being such a great person and an amazing leader of your team!
Cory b is hilarious he was so nice best car store I ever been too best encounter ever!
Went in to see about a cellphone holder and found just what I needed.
Thank goodness for Cory! He was very pleasant on the phone when I called to confirm if they installed batteries. When I arrived he remembered what I needed and was quick to help. The installation was quick and overall it was an excellent experience. I truly appreciate Cory and his team for getting me back on the road!
Very rude and non friendly. I purchased a seat cover, it was out of stich and person refused to see or do anything. I lost 50 bucks
Thanx to Cory at autozone for helping me get the parts I needed
Cory was very professional, he replaced a brake light bulb on my car after finding said bulb in the back of the store. He did it in a very quick and timely fashion, but also did it right.
They used to be helpful and nice. Not no more. Very poor service. The lady didnt know what she was doing. Just needa car battery and it came to be a big problem. Now the battery is no good. I hope I can exchange it.
Cory b is the man. he changed my taillight and blinker for me hes a pretty swell guy i really appreciate him man 💛 hes a real jokester too, so funny
Very helpful, cashier, I made sure I find the item I came in for.
This place is always my go to whenever I need to purchase parts for my vehicle. The customer service here is amazing. Cory B was so patient with me and answered all of my questions. He was also very honest with me. I truly appreciate his service. Thank you again for your patience and your time with me.
Cory is the best! Super friendly and quick with service!
Helpful crew
Stopped by on the way through town and was immediately taken care of by 2 employees, one of which was Corey, who came out to my car to help me out and then made sure I understood the next few steps I needed to take.Ive been back since then on the way home from work, and same story- great service!I sincerely appreciate it when employees go above and beyond to help customers, Thanks!
They are always great about helpingLike putting my wiper blades on for me .
They have parts on hand that most stores dont have. If they dont have the parts you need they uselessly get next day. They also can get it to via shipment to your door.
Cashier couldn’t do basic math.. she owed me 97 cents, I asked to give her 3 cents for a dollar and she said that’ll mess up her drawer, and got an attitude with me. Advance auto is better and cheaper
I had gone to Advanced Auto to get a battery check and install, which is a service I know they do, and the gentleman I spoke to said we dont do that. I called this AutoZone location from the Advanced parking lot, and he said to come on by and he would look at it. I was in and out in 15 minutes with the check of the battery, purchase and install of the new one.
We were on our way home from Florida passing through GA with our 5 and 3 year old children heading home to SC, when our van started smoking. Luckily we were a mile from an exit! Cory, the manager of Auto Zone in Pooler, GA was very knowledgeable and extremely helpful getting us the parts necessary for us to fix the issue! Big thanks to you sir for being so kind. Hope you have a very Merry Christmas!
Excellent service! My husband and I came in for a new battery and we were immediately assisted by Aaron. He came out and checked to see what battery would be best for our vehicle. From there, he got straight to work to replace it. Aaron is knowledgable, patient, customer service oriented, and just all around pleasant. Never had a better experience at AutoZone! Thank you Aaron!
Big thanks to Cory for assisting me with a light for my truck. Very professional and knowledgeable. I totally recommend AutoZone to all the ladies that need quick assistance on the go. They never let me down.
Ask for Cory!My A/C started acting up the day of the summer solstice while trying to spend a day doing outdoor activities and lots of driving. We were hot, sweaty, and a little irritable while trying to buy parts to fix it. Cory came out to my car and looked at it making possible suggestions (which were correct after getting diagnosed by a mechanic who could get a closer look), he made phone calls to my local AutoZones to help find parts, and answered questions/ fixed issues unrelated to my A/C.Ill definitely make the drive to Pooler just for the customer service!
Called ahead, said part was there. Sorry, not there. Computers. Dont trust them.
Nothing is worse than having your key fob start acting up when you need convenience the most. The team got me going again in seconds! They are very friendly, helpful, and understanding. Highly recommend this location with your car’s needs.
Cory was so awesome he checked my lights went above and beyond ordering all the parts I needed. On top of that he helped me with my steering wheel cover, the cutest little teddy bear ears were the toughest(but so worth it) and Cory made it look like a breeze! Thanks a ton!
Staff is friendly, knowledgeable and give give valuable advice on fixing or modifying your vehicle.
Roy C. was amazing! It was raining aggressively for an extended amount of time and he came out and a raincoat to assist me and my father as my newborn child needed to go to a doctors appointment on that day. I couldn’t have asked for more customer support in my moment of distress! This is definitely the AutoZone that you need to come too.
Kudos to the gentleman who helped me tonight. I went in planning to have to buy a battery, not realizing that I’d bought my current battery from the same store in a different location. My battery was checked and found to be bad. The gentleman told me it was one if their batteries and checked the computer to find it was under warranty so free battery replacement for me. Great, quick, friendly service!!!
Great staff! Extremely knowledgeable and willing to do whatever is needed to help. Will definitely be back for any other auto needs.
Great place with hard workers who care about the customer! Highly recommend
Great place very helpful personal. It was raining and the employee put on my wiper blades in the rain. No dought 5 stars and then sum.
The staff was very helpful and engaging. Was looking for a car battery for my daughters car and the whole whole interaction was very respectable and professional. Enjoyed it so much that I walked around the store before purchasing the battery to see if I needed anything else. I should have gotten the gentlemans name just to give him a rightfully earned shout out.
Needed a battery on the fly. They were very nice and installed the battery for us.
Great best AutoZone in the nation! Came from out of town for a battery, they went above and beyond to help me, way better then OReillys who was just trying to sale me a battery and thats it. 5 Stars.....Thank You!!!
Corey was very helpful and knowledgeable. I will definitely be back for all my vehicle needs to this location! Such an awesome and polite team.
Cory was very professional and he really helped me out tonight. I was running late and I had a headlight and tail light out as I’m trying to leave town and he got them both fixed with no problem. I really appreciate all of his efforts in helping me get on the road tonight.
Thank you Cory for testing and changing my battery in the pouring rain! I really appreciate it! 10/10 would recommend to a friend
Went in to purchase a new battery and wiper blades for my truck. Alec and Cory were very helpful and friendly even being super busy and understaffed. They were very knowledgeable and even installed my new battery for me. It was a very pleasant experience.
Harry is always so helpful! The entire staff has exceptional customer service, greeting everyone but making sure the person they are helping gets their undivided attention. I havent been in the store for about 4-5 mos and Harry still remembered me, and thankfully so because I was about to buy the wrong wiper blades until he intervened! Thanks a bunch!
Cory helped me out x10000 today! I was in a pickle and needed a new battery, he helped me get one quick and installed it super quick. Will definitely be back to this location if I need any help in the future!
Have incompetent individuals hired in here. Trouble understanding their own computer system.Update: Tried this location again. Horrible customer service. Employees smashing buttons on the keyboard when its frozen. Computers not working. Unplugging everything from the wall. Very slow service, no idea who is managing this incompetent team.Ive had better service from businesses staffed by teenagers. 0/5 stars. Never again.
Thank you to Cory the store manager in Pooler GA for fixing my headlights in record time and being so helpful since i had no idea what i was doing. 10/10 would recommend to someone else!
Cory B is amazing! He helped me get all the parts I needed to get my sisters car running. This location is the best and most helpful.
Super friendly and helpful staff who got right down to the root of the problem. I worked with the manager, Cory, who was both quick and knowledgeable. Thanks again!
Corey B. an excellent service manager!
Everyone there was very helpful and polite. Roy C.Was excellent and im very happy with my service 😊
Didnt go there
This place is amazing! Cory B. the store manager taught me how to put my Hub Caps on!
Got paint for my car very helpful but its not the right color even after they looked it up .
Decent place
Young attendant told me couldnt take used oil because the tank was full.😕 always is full? Because I asked 1 month before with same result.
Cory B; Mr. Cory B is a wonderful helper and always have a positive attitude. Great guy!
Cory b is always so helpful. This is the only auto store I go to
Cory was very helpfull today after I had already been to another business & could not get help. Small problem for some but I had recently spent a large amount of money at the local Ford Dealership getting car serviced & of course they said it was time to have brake work done. I believed them so to the tune of $870. Since I was leaving to go out of town I trusted them. Paid & went out of town & found out 2 days later I had a brake light out. I guess that looking to see If brake lights wasn’t part of the maintenance work. Cory was very helpful & professional and immediately replaced the bulb & I ended up spending another $30 in the store & will definitely return with any auto concerns or advice! Thanks again!
Auto Zone in Pooler, Ga is the best. Cory was able to assist in troubleshooting within minutes and provided great customer skills.Cory was very professional and his mechnic skills are very good.My car is running fine and I was able to stay within my budget.I am recommending AutoZone (Pooler) to all my family and friends.Cory, thanks for help.
Cory B. Was so helpful to me when I was an extra ding dong and messed up my fuses. We thought it was the fuel pump but turned out I put the fuse in the wrong spot. He crawled under my truck, helped contact mobile mechanics, and tow trucks. Above and beyond the call of service! I’ll never go anywhere else!!
This is an okay parts place they would be great but they are sometimes under staffed when very busy. I believe if they were staffed for more business they would get it. They also have the best prices for the parts in the area. If you want a good price on a part this is your place, but you might have to wait a while. Thanks
I had the check engine light come on in my car and I just drove over there and they hooked up the code reader for free and told me what the issue was with my car. Before going to a mechanic for a check engine light, I would suggest doing this first. The service is always friendly!
Clean and courteous staff
Ive got to say this AutoZone and specifically Cody B. showed out in a HUGE way for us this last week while we were on vacation. As we arrived in Pooler, our battery exploded in our Jeep Rubicon. We called our insurance company to discover all they could offer us was a jump. As my big argued with them, he asked me to call the nearest Auto Zone to see if they could bring us a new battery. I gotta admit, I rolled my eyes at this but dialed the number. Cody B. answered and asked where we were and said he was about to punch out and would be happy to bring us a battery. I paid by cc over the phone, he brought the battery, and INSTALLED it!! Needless to say we tipped him, but its not often someone goes out of there way for a cx off the clock! Saved our vacation and you rock Cody B!!!
Great service, excellent prices! Very friendly management, overall a great experience
This place has great Customer service Thomas and Cory was a big in getting my Battery replaced . Thanks so much guys.
Big shout out to these guys went to buy some fuel line. There were 5 people working so the guy that helped me said he had fuel line in the back but he didnt have time to go get it...isnt that what you get paid to do
Cory B. was super helpful! He moved my car up in the line, serving me before other customers, he was polite, knowledgeable, and fast! I highly recommend Pooler Autozone and Cory!
I had a great experience at autozone, employee Cory B was very helpful, a very knowledgeable and experienced man
I recently had an experience in which the staff went the extra mile to get me jumped off when they knew that I thought my battery was still under warranty and wasnt going to buy a new battery from them. The staff was friendly and helpful, especially Eugene. When I learned my CPO warranty didnt cover the battery, I happily returned to this AutoZone location to purchase a new battery. Great service, good value. I dont shop for auto parts often, but this is an example that shows why I come to this AutoZone location when I need to.
Clean and uniform like most AutoZones People at the counter were friendly. Bought the wrong rear wiper; brought it back to exchange and dude helped put the new one on...I couldnt figure the damn thing out. Apparently that wiper blade was smarter than I. Got a courtesy call the next day making sure I was happy. Good business!
Had to get a new battery and the help was great. Changed the battery out and even helped with a stripped bolt replacement.
Mindy and Harry made my shopping at the store quick and easy today. Thanks guys 👍
Been having issues with my van and they were able to pin point it