Great store. They have s little bit of everything.

Great hardware store, large selection of everything you may need, if they dont have it they will order it for you. Great helpful staff too, you cant go wrong here!

Good selection, good service, clean, usually well stocked, never have to wait in line very long/always multiple cashiers open. Prices can be a bit stiff on some items but hey... theyre the only game in town.

It was a good visit will come back again.

I cannot say enough good things about Henery Hardware! Through the pandemic they have been incredibly kind and helpful, doing curbside pickup, ordering products they dont currently have in stock, and consulting on home repair over the phone. Doug in particular has been wonderful, taking the time to talk through different product options for my needs.

Good place to get lots of parts you would not think Port Townsend would have. Very good business

Great store, with just about anything you might need.Albert

Love our local hardware store! Great selection and very friendly and helpful staff. Prefer shopping here to a big warehouse store anyday.

Great hardware store with (nearly) everything you need. The staff is very knowledgeable and always helpful.

Always helpful people!

How does closing one hour early protect your workers or your patrons? I’ll help you, it doesn’t. You take employees play and you benefit no one. Also it takes less than a minute to update your hours on google, but I’m glad you took the time to print something up and place it in the top corner of the window, that really was helpful after id already driven out of my way 40 minutes and perused your outside plants.

Fantastic selection! They have everything, plus even a dollar section! 😁

Great little hardware store. But there are some caveats.It gets extremely busy at times (weekends with nice weather) and the aisles are narrow. Trying to navigate all the unfocused shoppers can be very frustrating.They only normally stock one of most items. Need a 10in speed square? Well too bad if someone else got to it first.Parking is somewhat limited.If you get to the store when it first opens or towards the end of the day the other issues are not that annoying. But when they are at peak Ive come to just avoid the store altogether.They do have a surprising selection of items despite the stores size. But if the item you are looking for is in stock is always a roll of the dice.They do have an online catalog and free shipping to the store which I have used a few times. Shipping speed, item selection, and prices were very respectable for those transactions.

They carry everything you can think of. However since its the only place in town the can charge outrageous rates on somethings. Like a turbo pressure washing tip normally with quick connect maybe 50 dollars.. just the tip no quick connect 95 dollars with tip separate its 102

Went to get Windex refill for Windows. Last month the price was 5.50. Today the price is 6.59 + tax. Serving others as u would like to be served- entails no customer service and not honoring military discount - because the whole store is for sale. Cherry on top: the manager stands by fraudulent price gouging so he openly disrespects veterans. (This area is mostly retired military) this is a consistent behavior since COVID19.

Great customer service!

Great service! Everyone was friendly and very helpful.

Always have what I need. Love shopping at Henerys Hardware.

Nice hardware store, they were busy, but someone helped us find what we needed

They usually have everything youre looking for, most of the time. Everyone there is pretty friendly and willing to help you find whatever you need.

Love this local hardware store. They have a little bit of everything. The customer service is amazing. We wanted a garbage disposal that was on sale, but was out of stock. They gave us a rain check for it. It came in while we were on vacation. They held it for 3 weeks & we got the sale price. We try & shop local when we can & they make it easier. Happy PT customer!

Most of the time a great store, today was a bumner, 4 staff asked about 1 item everyone had a different answer all were wrong..not enough cashiers either the line went nearly to back of the store.

Great store.with an Awesome and knowledgeable staff. Good selection of hardware and housewares.

Unable to locate anyone for customer service assistance!

If you like to hear the f word every other moment it great.

Port Townsend is SO lucky to have Henery Hardware. Its hard to find a real hardware store anywhere particularly in a small town like PT

Little bit of everything and almost always what I need.

The Honda shop at Henry is great. I have bought a mower there and had another (riding) mower serviced. They were prompt in getting the parts needed, fixing the machine and charged a reasonable rate. I highly recommend anyone who needs a Honda mower serviced to give them a shot - I was not disappointed.

Staff is very helpful, in helping us find what we needed.

Its not the place to get a key made, otherwise youll find what you need.

Love the sales flyer each month. Prices are competive with the big box store in Sequim so I save time and gas by shopping locally! Sales people are cheerful and always helpful.

Interesting reading all the good reviews here.. Im in here at least a couple of times a week (for the past 3+ months) and I cant say Ive been overwhelmed by the customer service. I had a return to make a couple of weeks ago (granted, without a receipt) and the woman practically acted like I was trying to rob the place. I get that this is supposed to be a small business/family run place and Im sure that people try weird stuff but it ended up being a really unpleasant experience. Prices on many things are overly high (not just a buck or two) and items are not restocked regularly.. at this point if I have a choice I go somewhere else but sometimes you dont have a choice.

A fine hardware store. Staff is hit or miss. The good ones are great, most of them are pretty unhelpful or rude. Sometimes both. Decent selection but dont expect much useful help.

It has a home town feel and good prices. They always has good service, friendly and helpful.

I always have a positive experience at Henrys. Always an employee around to help me find what i need. My checkout is always courteous and helpful.

Great place... found exactly what I needed really easily a fitting for my sink. friendly customer service every time Im in there thats awsome.

Im convinced that this store has everything you could possibly need. Weve been coming here for the 3 1/2years weve lived in PT. Recently, we really looked around and was thrilled to get a fire ash can for much less than Coastal in Sequim.

Great little store, very friendly and helpful folks. We rented a piece of yard equipment, and it was a reasonable cost.

Found what we needed;)

This is a great hardware store with a little bit of everything. Plumbing, electric, lumber, gardening supplies, paint, kitchen items, small appliances, cleaning supplies, storage containers, work clothes, tools, and more! Its not the tidiest store, but the staff will help you find what you need or order it for you.

Nice place. Small but well stocked with a surprisingly large inventory.

This is definitely not the big box warehouse like our two big noteables (HD & L), but I assure they carry what typically necessary for a hardware store with a homegrown atmosphere that is second to none. If they dont have it, theyll take the time to accommodate getting it or steer you in the right direction to find it. Great ciustomer service is a selling point for me and Ive been a customer since moving my business here in 2003.

Always friendly but the line to check out was a little long. They had what I needed!

Service is great,had just what i needed to get the job done.thanks a bunch.

Always friendly service and lots of things you may need around the house and outside.

Great place for all your small projects. A little more expensive than the big box stores, but a much more knowledgeable and friendly staff.

Great service, selection, and good prices for the area.

Its a friendly place with a variety of products.

They were out of the masks so I went across the street to Admiral Ship Supply. What cost 6.99 at Henerys cost less than 3 bucks including tax!! Thats less than half price. I know admiral is a smaller store but considering the significant price difference I think its worth a stop first or at least a phone call to check.Also of note..the guys at Admiral might be busy but they dont make u feel unwelcome when u need help.So Henerys gets two stars just for being there and Admiral gets 5. Give them a try.Edit: no one on the floor to help. When I finally found someone, he told me that they were out of what I wanted, cause it wasnt on the rack. He usually works in freight so I asked him to check. Glad I did. After following him up and down the store, I decided to wait in one spot. A woman came out to help him, and found my item, which he them brought to me. Oh, so ur not out of them I said. What a revelation.Dont expect good customer service here. They would rather say theyre out of something and send u out the door, all to get on with their next task. Im changing my score to one star.

Good inventory, archaic refund policies. There are better places to shop

Great helpers at this store, always fun and easy to find what I need!

One of the more complete hardware stores Ive been to. Plenty of employees always available to help.

A real neighborhood hardware store.Pick up a toaster, screws, a pair of Carhartts and canning supplies.All that and free popcorn.

Good stuff, good people, good grief...just do it!

They have a variety of things for the home. Seems well staffed with helpful people.

Amazing selection in such a small space...

Helpful staff. Reasonable prices.

Great

99% of the time they have what I need. Great customer service as well.

Great local hardware store. Helpful employees and great selection.

Old town hardware store that has everything you need.

Convenient location with a good selection.

Always find what I need there

Awesome customer service. Big variety of items.

Look here first before heading to Sequim. You probably will save time and money.

Best place ever have everything

Great service.

The people are great and the selection is big

The best little town hardware store!

Great service

They usually have what we need 🤗🤗

They have everything, including a garden center a Ross the highway.

Great

They have everything

Best selection of hardware in the area.

Awesome as always