Denis was such an amazing help when we went in. She helped us find an amazing deal and we even left with a new tablet! She showed exceptional customer service and was super efficient. Thank you so much Denis!
Mercedes showed me how I could save money on a multi line prepaid, she was great! Thank you for setting up my email and my new phone. I appreciate your time. For great service I recommend Mercedes!!
I normally dread having to go to AT&T for my cellular needs because of how frustrating it can be BUT for the first time I had an extraordinary experience at this AT&T store all thanks to Shelly. She was patient and understanding of all my questions and cellular needs. Not just that, but she made sure to inform me very well about all the available offers AT&T has to make sure I’m completely satisfied with my purchase. Next time I come I will be requesting to be seen by Shelly! She’s the perfect example of what great customer service is :)
Shelly was amazing! Thank you very much.
Denis was Amazing!!! Absolutely deserves a raise!!! She REALLY helped us fix our accounts, she was very nice to us even though we were not real tech savvy. we even bought a new phone, watch, and wireless earphones. Thank you Denis for all your help
Thank you Mercedes. You were great
Brianna and Eliana were both such a great help. Excellent customer service experience from them both. They helped me with everything I came here for.
Mario was super, he did a wonderful job in assisting me today and answered all my questions so kindly. Will definitely be coming back to see Mario!
My brother and I came in today and got helped by Brianna she was was awesome! The best customer service we have had in a while!
Eliana was great! Very helpful with everything for my first time opening up my line she helped me out and gave me the best options recommended. Thank you.
Thank you Mercedes for being so patience with me! I’m glad you took you time to show me how to use my phone! Mercedes is amazing ask for her assistances
Audi helped explain why my bill was so high. She was really patient and sweet to me. Thankful I was able to be helped by someone educated.
Gloria thank you so much for setting me up with a new phone. Definitely recommend Gloria
Great customer service, Denis was very nice and really helped us during our visit.
Loved my visit, Audi helped me activate 3 phones in a timely manner. She was very sweet and fun to meet with. Will definitely come drive 30 mins back to this store.
Manuel and Thalia were great help at the Porterville store. My husband and I came in to do quite a bit of changes to our accounts and they both teamed up to help with our lengthy requests!! We are both happy and satisfied with the service this evening!! 😁
Mercedes had great customer service. Made the process of upgrading very smooth and had me laughing the entire time.
Rigoberto helped me with all my needs and concerns. I appreciate him and his patience with us. Thank you very much.P.sI think he needs a raise :)))
Excellent customer service experience with Mario he was knowledgeable, courteous, and helped us with a first phone for our son that was affordable and met all of our needs! Great rep and great branch, thank you Mario !
Denis helped me release a phone number to a personal account, she was very professional and very helpful
Absolutely wonderful service!! After a week of trying to get ahold of someone from at&t about something on my account and being sent in circles for a week, I just called this store and they went above and beyond, with a calm friendly manner.I had originally set up this account at this location two years ago while changing my number to avoid my ex-wife and anyone else that was toxic I didnt enjoy the company of. They were so helpful, patient, and understanding even though I was a complete mess as it was the same day I got served divorce papers. So when my local store in my new home hadnt been answering their phone at all I called this one and they did everything in their power to help me be on my way.100% love the prepaid plans they suggested
Thank you Mercedes for helping me with my new phone. Youre very knowledgeable in your products.
Eli was amazing! She really did a great job in finding a personalized deal for me and I really appreciated that.
Gloria was great. Helped me with everything I needed. She’s super nice, funny and very friendly.
Mercedes was so nice and friendly. Thank you for setting up my phone.
Gloria help me transferring my number over and gave me the best plan thank you.
Adam provided great customer service. He is knowledgeable and helpful with all our cellular service needs. Highly recommend Adam for any of your cell phone etc. questions and needs.
ELIANA WAS GREAT! She took the time to help me switch my old phone to a new one! She also assisted me into a new better TV service that I cant wait to try! She made feel.comfortable and never made.me like we where in a rush or pressured. Im glad I got the chance to work with her!!
Denis was great to work with, patient as we worked through transfer of accounts.
What a great help Mercedes was to my husband and I! She was patient and was very impressive with all the things that she knew. Would definitely recommend her and our AT&T store.
Eliana was an amazing sales consultant, she actually went to the back and looked for different watches for us. I got a better service here then I did in Tulare, they brushed us off. She did a phenomenal job she needs a promotion!!
Shelly has helped us with everything we need. We appreciate her help and she got us the phones we wanted. I highly recommend going to at&t on Henderson in Porterville ca. Ask for Shelly ahe is friendly and help u with whatever u need. THANKS SHELLY U ROCK...
I went to att and seen Gloria today for help and she was wonderful, patient, and listened to my issue and added another line she got me the best deals ever I had a very pleasant time and she made it even better. thank you so much Gloria!!
Mercedes was excellent! Had an amazing social distancing procedures in place really made me feel safe during the worst pandemic of our lifetime! She was an amazing help and I definitely will recommended Mercedes my friends here in town!
Thank u for helping me set up my iPad Mario
Eliana was super helpful and helped us switch over form a different carrier. She was patient and made sure all of our phones were set up correctly so that we left situated. She definitely helped us feel like making the switch was the correct move.
Gloria was very helpful transferring my line to my wifes thank you for taking the time to explain my new bill. Awesome customer service
Thank you for your help Mercedes. I greatly appreciate your time!
Shelly was amazing! Great customer service. Very knowledgeable and helpful highly recommend Shelly.
Brianna was super helpful, she helped me fix my phone.
Eliana helped us perfectly. Great customer service
I had made an appointment for an exchange on a phone case after being told that I would have to return it to this specific location. Upon arrival, I was told I would have to wait and then told my appointment couldnt be found. The woman working said her manager was busy and would try to help me whenever she got the time. Apparently appointments are pointless at this location. Walked out of the store nearly 30 minutes after my appointment time since there was no estimation on how much longer the wait would be. I made sure to file a complaint with corporate.
Rigoberto Helped me out great. I got a new phone and a new line and he was polite and not rushing me like other places did. Very cool dude 🤙🏽
Awesome experience with Thalia. Very knowledgeable and made getting a new account on my phone. Highly recommend AT&T! Good deals on phones and accessories. Once again enjoyable experience.
Thank you brianna for being helpful explaining my bill and new service, very friendly and patient!
Gloria thank you so much for your help. Everyone in the store is nice and respectful
Rigoberto was great! I recommend being services by him any day of the week and twice on sundays! Edward Was also a big help as well. He was able to answer a few of my questions and was very knowledgeable.
Great job mario so happy with my new iphone 13
I went into this store the other day, and waited for a while. You can tell they do not have enough staff. No big deal for me, I am retired and did not have any where else to be so I waited. When it was my turn a young man helped me, he was great. But at the same time, I seen a young lady ask this man, who I am assuming was the manager, if she could take a break, he told her to help one more customer, with a bit of a attitude. No please, or thank you, I think that is why it caught my attention. I had a few things that I needed done, so I was there for a while. I never not once seen that manager give that young lady a break. She eventually went to Lunch. I asked the young man if this was happening a lot. He said yes, because they are so short staffed at the moment, people don’t want to work there anymore because of bad management. (I just witnessed it two seconds before so I knew he wasn’t lying) So I’m writing this Review to say, the management of that place needs to take a good look at them selfs, and see why they can not keep employees working, and the ones who are working should be given there proper, legally entitled breaks at the proper times. Take care of those people who are willing to work for you, Because I advised the young man who was helping me, that he should take legal action against them. After being a Manager for over 20+ years, I have learned one things, employees are humans, not slaves!
Thank you Gloria for going above and beyond to help me get the best plan.
Denis helped me out today, she was really helpful & kind!
I went in to the att store today to get a car charger today I had great help from Mario he explain the promotion helping me save some money
Mario was great today in helping me set up my new phone and Apple Watch ⌚️ today thank u
Shelly was very helpful she helped me with everything I needed Im very pleased with her service.
Audi was really helpful with setting up my new iPhone. Great customer service
Rigo was amazing! I had no idea that I could get a discount for where I work. He was a big help with applying that discount on my plan for me while getting a better valued plan as well. I recommend seeing Rigo, he’ll hook it up!
Eliana was very helpful and helped me out with everything I needed I’m very grateful I had her she made sure I got the best service I needed.
Jasmine was very helpful and answered all the questions we had, & even mentioned promotions that they had at the moment followed by tips and advice for our new phone. Great visit overall likely to spread the word and return again. 10/10
Just got a new phone and the whole experience was wonderful... Mario is an amazing sales rep. He helped me tremendously, while making the experience pleasant. I recommend this store to anyone searching for a new phone.
Mercedes was nice and friendly. Thank you for your help
Edward did great helped with my att app great work I recommend him to anyone who needs help with there phone
Tania J. Did a great job. Very friendly. Just needs to do a little more research on the add-ons sold for the phone, the car charger and wireless charger didnt work for the new IPhone 12 pro max, with and without the case.. Thank you.
Eliana is amazing! Great customer service, very helpful and friendly! Thank you for all your help 😊
Eliana was so helpful and amazing. She fully explained my charges on my bill, helped me with promotions and got me the best deals so that i can make the most of my service. Awesome customer service!
Shelly was amazing at getting me set up with new IPhone and explaining its benefits for my daily life. Professional, nice, and a pleasure to work with. I will recommend her to all my friends and family.
Mario is the guy to talk to! Smart and chill guy, helped comparing devices and made decisions easy. Definitely recommend 👍
Eliana helped me out today and she was very helpful.
Thank u Mario for helping get my new note 20 and Samsung watch
I came in for Upgrade and end up walking out with 2 iPhone 12 Pro Max. Shelly was AWESOME great Customer Service. She’s a ROCK Star… Thank you Shelly for the excellent experience!
Alexandra was very friendly and was very helpful. Service was great and quick.
Denis helped me out today! Very friendly & knowledgeable. Thank you will be recommending friends and family
This young man manual did a great job helping me take a payment.
Adam was the best very helpful and polite made my visit enjoyable 10 out of 10 !!!
I went into this location not knowing what plan I wanted, but after speaking to Rigo I felt like I made the right decision in coming to this location. He was really professional and helped me every step of the way. Definitely ask for help from him if you come to this location!
Thank you for helping me set up my new phone Mercedes. Youre great
Store Manager Thalia was extremely attentive and knowledgeable about my needs and each product. This was by far the best experience I’ve ever had here. I will definitely refer my family and friends to her, seeing that I know she will provide the absolute best service.She was very helpful. Explained everything to me had no problems. Answered all my questions. I actually enjoyed my visit to the store. Thank you for taking your time, and making me feel valued as a customer. She is nothing like the other store manager named Gil. He was unhelpful, uncaring and pretty much wanted me to go away.
Thank you so much Mercedes for all your help. Youre great
Thalia was great! She helped me set up my cousin with a new phone on a great deal!
Really good customer service and real fast. Adam was able to answer all my questions😊
Audi was amazing! Great help with adding lines and a positive attitude! Great customer service!
Nicholas, Denis, and Audi were amazing throughout our transaction. Great customer service, really made the long experience fun.
Jasmine, was super sweet and helpful with everything! Happy to have a new phone. Thank you so much ☺️
Edward is amazing give this man a raise! He is professional! And so nice and you can tell he really cares about his customers!!
Denis helped me today, extremely helpful! Thank you
I appreciate Mario helping set up my AT&T billing account
Audi was very helpful. Great customer service:)
Adam did an amazing job on helping us upgrade and open a new account.
Audi was super patient in helping up transfer our info from our Android over to our new iPhones.we love them!
Eliana helped me switch over from spectrum. She made the process fast and easy
Adam is an excellent rep. I am very happy with my service!
Mercedes was wonderful. Thank you for doing such a good job. Mercedes was quick! Thank you again.
Shout out to Juana for taking care of me today, as always she did a great job
Mercedes was great. She solved my 2 problems
Amazing experience! Thalia made us feel welcomed and was super nice and kind.
Great customer service through the roof especially Eliana she was so helpful and pretty recommended for a cellphone company.
Got the help that I needed. Was able to get all the devices I wanted and got all that done with Rigoberto! AT&T a good place always willing to help when needed. Thank you AT&T and Rigo.
My experience there was amazing Edward the representative that was helping me did an outstanding job he went above an beyond he welcomed me in to his store like it was a second home, sat me down an offered me the best deal possible! I was very surprised Edward wasn’t the manger there because he skills and his professionalism is outstanding! Thank you!!!
Walked there being super busy! Edward informed me the wait time so I was happy to know how long I was going to wait . But the young man Edward sat down with me informed me about all the promotions he has to offer. Come to know he gave me a discount because my employer. As well we had a very conversation not like other sales people that work there, that are just there to sale to me! But thank you very much Edward!
Thank you Mercedes for all your help. I’m excited for my new phone as well as AT&T Tv! Great customer service, keep up the good work.
Our service was great! They were able to take care of all of our needs and we’re patient and very kind!