Greg and the main owner are terrific!They provide details and make suggestions for keeping my bike tuned up. Kind & patient to the casual bike rider. Thank you for being open!
Stopped in for a cheap security cable (bought $11 Kryptonite) mentioned my handlebar position needed adjusting and hinted at borrowing a wrench, mechanic with no promise of payment fought with rusted bolts and made the adjustment.
If I could give 10 stars, I would. I found a bike I wanted online at Burlingame Bikes and gave them a call. Glenn was super nice. Hes trustworthy and honest. He was patient with me regarding what I wanted. I appreciated the great communication and help. (Even the shipper I used commented on how great these guys are!).My bike showed up today and I couldnt be happier. They made it happen.If you use Burlingame Bikes, you wont be disappointed!
Great shop and great customer service. I rolled up the shop five minutes after the shop closed with a flat tire, I had forgot the proper tools to fix and no wallet. They opened up their doors for me after they were closed were patient while I figured out how to pay them and stayed late to fix my flat. Great people, I highly recommend!
Excellent shop, knowledgeable owners. Cool selection of bikes. Great source for parts and service. Highly recommend this father / son owned business.Update: Trued the wheel that was jacked up after a downhill race. RESPECT. Nice job Mark
The owners (who are also the mechanics) of this shop are really knowledgeable and have an impressive attention to detail in their work.Though I have had a range of service done on my bikes by Mark over the years, most recently I had a bike boxed to be shipped across the country--and it was bullet-proof, very well-protected. They even got my floor pump in there.Nice vintage bike collection in the shop, too. Thumbs up.
Marc and Glenn run a clean, well-organized / merchandised business. I have been extremely satifisfied with the service work they have performed on my steel frame road bike. The repairs have been done right, on time and as estimated. They have also found and pointed out things I need to watch for on my bike.Good people, good store and great service. I highly recommend this shop.
Good local shop. Good prices and helpful knowledgeable staff
Overall: this conveniently located shop provides highly skilled bike maintenance with excellent customer serviceI recently shipped my bike for my move across the country to Portland. It needed to be reassembled when I arrived so I did a search for a nearby bike store to help and am incredibly happy that I picked this one from the list.The store is easy to locate- just a short trip from the OHSU campus. It is a father-son owned shop and they make you feel like family when you walk through the door. I had a million questions about local bike routes, biking laws/ conventions in the area, and supplies that I needed for proper usage and protection of my bike. They were incredibly attentive and took the time to answer my questions thoroughly. Beyond simply answering my questions, they provided information I hadnt even thought to ask. They even taught me hands-on how to perform certain basic maintenance tasks, rather than just explaining or providing written instructions. When I left the shop I felt very confident in using my bike as primary form of transportation, though this is something I had never done before my move.
Cool Father & Son team that carries a nice selection of bikes and accessories while also providing quick turnaround on tune-ups. I would definitely recommend giving them a try.
The level of customer service here is amazing. Both Glenn and Marc are knowledgeable, friendly and accommodating. I am a bicycling novice (havent own a bike since I was 12 years old) and wanted a bike that I could commute with and do some general riding. Other shops I visited left me feeling overwhelmed and intimidated. Glenn and Marc took the time (2.5 hours one day) to explain the pros and cons of each bike and let me test ride a variety of bike types and sizes. I ended up with a Nova Race and could not be happier. Burlingame Bikes is the type of business that youll feel good supporting. Thanks guys.
This is a great neighborhood bike shop with a real appreciation of Italian style. Marc and Glenn are friendly, welcoming, and knowledgeable. This shop does top level mechanic work on my commuter as well as my race bikes.Highly recommended.
Great little shop. They know what they are doing!
Father son team... the best! Its nice to go the place where you are treated fairly and honestly!
Very friendly
I rode by and needed a minor repair...polite knowledgeable staff with great selection of accessories. People in S. Portland area are lucky to have a neighborhood bike shop of this caliber.
Interesting place. A fair amount of old bikes and a great collection of Campy stuff.
Always friendly. Very cool selection of Old steel Italian frames and new Colnago and Eddie Mercx bikes.
Awesome place. Great inventory and friendly staff
Owned by father and son. Fair pricing, friendly, good mechanic.
Super friendly service.
There they always fix my bike.