We ordered our second Weber Grill in a few weeks from Ricci with the explicit instructions that the grill be delivered assembled. The first Weber grill we received was badly damaged, but was left as if it were in perfect condition anyway. Ricci did respond promptly and replaced it which was appreciated, but the second Weber grill was another story. It was ordered and promised as a delivery on a Saturday, then they told us it couldnt be delivered assembled because they were short the manpower to put it together. They told my wife it would take 15 minutes to put together, which prompted me to call and ask if it only took 15 minutes, why not assemble it, then bring it out. Again they said they couldnt assemble it. They told me that an hour would be all the time it would take me to assemble it. We needed the second grill for a function that evening. They either sent me a different model or its design was refined by Weber, because the second Weber grill is designed differently from the first one we had which made assembly more difficult. After two hours of assembly, we were still trying to finish it up. It was extremely challenging. Not something you rush through when gas lines are involved. We were VERY disappointed in how we were handled by RICCI.

I highly recommend Ricci Lumber for kitchen cabinets - and especially Billie Senzek as a designer. Ricci Lumber carries a few brands, all of which are highly rated. Billie was absolutely amazing as a designer. She came up with a wonderful design that worked perfectly to fit in our wish list. She was so patient with answering questions and making minor tweaks based on our discussions. The price was exactly where I expected to be for the quality of the cabinets. Billie is a recommended designer per a popular website that completes reviews of kitchen cabinets. She is the only one north of Boston listed on this website. They even provide windows, doors, counters, and lumber. One stop shop!

My company reviews cabinet dealers and kitchen designers from across the United States. We were very impressed with the design work done by Billie Senzek and her professionalism. Finding a talented kitchen designer that has the customers best interest at heart is difficult. This is why thousands of people ask us for recommendations each year. Adding Billie and Ricci to our list will be a great reference for the people visiting our website looking for a cabinet dealer and kitchen designer that they can trust near Portsmouth.

There arent enough superlatives and kind words available to adequately describe the exceedingly professional quality of service that the folks at Ricci Lumber deliver. Alan our project manager was amazing from start to finish with follow-up and follow-through as was Melinda in the design phase of our small project. Though our project was somewhat limited in scope we never felt as though it was not important to the folks at Ricci. Their sincerity and dedication in their mission shown through with the dedicated craftsmanship put forth by Derek and his on-site crew who treated our home with the utmost of care, respect, and kindness. Derek and his team went above and beyond for us and the pride they take in their work and the skill with which they deliver is evident with the finished product for which we could not be more pleased with. Their efforts have ensured that we will be customers for life and I highly recommend Ricci Lumber for your home project.

Their lumber selection is the best. Super straight and square boards. Best around for quality.

Call them up made sure they had what we needed went out and picked it up worked out great nice people

Hate walking aroiund lookimg for a HD helper with limited knowlege? then try these guys

Ive never shopped here personally, but this Lumber yard was recommended by many people around.

I’ve never been to Ricci lumber. I’m the lead carpenter at Boston Ship Repair. About a year ago I got my first lumber order from Ricci lumber, and it was all quality stock.From plywood to 2x stock was awesome. The drivers are very friendly and knowledgeable.I’ve been working with wood for over fifty years. And I must say, if you need lumber Ricci’s is where to go.

We needed a key cut and the woman at the counter let us take it home to try it before we bought it. I work in a hardware store and we didnt have the key I needed. I though Ricci lumber associates were exceptional at customer service. I will stop there more often.

Great employees. Very well stocked hardware store, great select of lumber.

I have not ordered a lot of stuff from Ricci lumber, but if you need any building materials this is the place to go. There was a little hiccup with my order that was suppose to be delivered it was a little late and a small problem with my order but they went above and beyond to rectify it. Best customer service I have ever had from any hardware/ lumber yard ever!!

Had some hard to find items and the staff are very helpful and friendly.

Great place for all your lumber needs!

Really nice staff very help full .great selection of all wood we needed. So glad we went to Ricci lumber. We will be back any time we are working in the area. Five stars from me

Un-kind and un-professional staff.

Ricci Lumber was our provider of kitchen cabinets and appliances for our new home in Dover (moved in 2016). We have since worked with Nathan to fix a couple minor issues we had with the cabinets. They have been very helpful with the work needed, and completed the work without charging us any extra. I would highly recommend Ricci Lumber for any kitchen installations.

Still my favorite locally owned business. Been around forever, same staff for years. Great selection of lumber, hardware, paint and much more. It is great to see the same employees and family year after year.

Helpful receivers very nice.

Has plenty of building materials and lumber available. I was amazed at the wide variety of items they have in this store. Very helpful and friendly staff.

Great service, knowledgable staff at the front desk. I use these guys for day-to-day hardware store runs (nuts and bolts, various tools), and for lumber and building materials. Love being set up right across the street from the Seacoasts finest hardware store and lumbah yahd!

Hands down the most friendly and helpful staff I have ever encountered. Had everything I was looking for and great prices as well. I will certainly be back.

Very helpful good customer service

Great place for all your lumber needs.

Good selection of products for contractors. Excellent delivery service also. Plenty of parking at their convenient location.

I erased a really long tirade in order to make this shorter and to the point. We ordered a door assembly from them. About a $3K investment. They messed up the order a ridiculous amount of times. Like 7 Times. We bought a three peice door assembly, a storm door, and hardware. When it arrived nothing worked together, NOTHING. Several times they tried to correct it and continuously let us down. In the end I so wish I just ordered everything online because I care about my stuff 100X more than Ricci does. I would also of had everything together at one time. I unfortunately thought by buying everything from them at once they would do something and make sure it worked. Because in the end if they cant fulfill an order correctly, why use them at all? They are basically a middleman that screws up your transaction. They will tell you they will call you back, and they wont. You ask them a question in an email and while they may respond, they will not answer the questions. This is not a out of spite one star review. By the end of the transaction I truly hate Ricci Lumber with a passion. I will warn whoever I can.

Ive been a professional customer for 15 years. The employees here ALWAYS go the extra mile for a customer. Whether they have known them for years like me or 5 minutes they will always give you their full attention to helping you solve your problem or finish your project. Friendly, knowledgeable, professional.

Great place for the home or hardware... really cool showroom for windows, millwork, kitchens and interior design. Friendly staff, and reasonably priced.

New doors and windows for our 1871 farmhouse. The team at Ricci is top-notch, Al took great care of the order and Bunker taught me s few things while he loaded my U-Haul. A great price, surpassed only by the customer service.

You need it most likely they got it ! Quick trip if in town and worth the stop rather then the haul to well you know home depot

Great place, has the feel of a old lumber store, great staff and managers.I am a contractor in business for 45 years, it is nice to shop there rather then the big chain stores. Products and prices are better and they save you time and money with great service.

Wanted my door sweep replaced so they sent a guy out, one week later I hadn’t heard from them so i called and they said they still couldnt figure out what kind of door it was. They never called me back. Not very knowledgeable about doors

Great service, quality products, good people.

Helpful and friendly staff. Great selection of materials, old and new school

Always very helpful, especially a guy named Craig in the paint Dept.

Idiots which order superior products from out of state.Also the yard Forman has no idea how to operate a fork lift.

4x4, 4x6, and 6x6 pt posts in stock up to 20. Affordable pricing! Ricci for the win!

Great personal service.

Best service and products, hands down, over any large hardware lumber store, the best, fair prices. No better place from which to build or repair

Great price, Great customer service and Top of the line products!

Good value and. Service

Great

Ive always loved this store.

If you need building supplies and dont want to leave Portsmouth, this is your only choice. If you can drive somewhere else, do it

Great service

Emailed them with a concern and they rudely replied and said was making up my concern.

Management cares about the customer.

Awesome staff

Awesome place

Ricci has everything