I wanted a low profile jack and I have been looking forever for a good oneI kept comparing all over the net for a good price. I compared the one from Home depot to the one from HFT and I was impressed with theirs plus the review on the Tube were great.I decided to drive the 2h to go to the store but they didnt have it. The staff said that they would call and keep one in sock for me, 2 day later I got the call and kid you not right after work I drove the 2 h and in fact they had one for me, perfect and right color for me. it was put in good use for my Fin Fin.And that was my First time in a Harbor Freight store.Great job to the staff.
Great prices and well stocked friendly workers
This place has a huge selection of great tools you need to get any job done, and the prices are so cheap too!
Love this store! Only problem is I go in for one simple thing and come out with a cart full! Lol
I wouldnt goto the Potsdam store. I received a rain check for an item just before Christmas. Just as of today I check the stock status online and it said it had limited stock. So I drove 30 some miles to the store to pickup my item and the manager said he had none in stock. So at that time an employee called him over his mic and she said a customer is here to pickup the same item I was there for. So I left the store and watched to see if that was true. In the mean time the manager kept looking out the door to see if I have left the parking lot. The manager didnt check once he checked a few times. So I moved and low and be hold I happen to park right beside the person who purchased the item I was looking for. So then I went back into the store and the manager continued to lie to me. I WILL NOT EVER SHOP AT THIS STORE AGAIN WITH THIS MANAGEMENT THAT IS THERE. THEY ARE LIARS.1/5/21Just an update check the stock status online this morning and still some in stock. Call again an management again told none in stock. But around noon today the stock status change to BACK IN STOCK SOON. That is absolutely amazing. So all the ones they have been holding for their friends have been picked up and now are out of stock. THIS STORE IS A JOKE. WHEN ARE THEY GOING TO FIRE THE MANAGEMENT THERE.
Have been a Harbor Freight customer for over 20 years.Move to new NY area and got new phn#. Email is same as used in FL. Spent $300 for tools yesterday and got no discounts. Clerk cannot pull up my files or buikd me a new one! Bought new rechargeable Baur Impact wrench and 3x rated Lithium battery. Arrived home and found no charger with tool!Print on box too dim to notice on front of box at store. Now havr to make another 60 mile round trip to find and purchase separate charger!Drills and Impact Wrenches should include and charger and optionally a starter battery. SIGH!And why are there no cigarette lighter powered automotive scissor jacks with remote up/down control kits available. They are safer than manually cranked versions for older and disabled folks. Come on into the 21st Century Automotive products including small slim compact air compressor kits such as those made by Slink tire products.Management was very nice and helpfull as best can be with products stocked.Thank you!
Good place to save a few bucks on tools, etc. for the weekend warrior.
My good friend lives here, so I have to visit him here.
Love this place! the employees are very helpful and friendly
Great store n employees, very helpful!!
Found just what I was looking for
Great prices
Absolutely terrific staff Very willing to help you and extremely knowledgeable. Theyre always willing to take a tool back that has broken Very hassle-free return policy and great deals on most of their tools. I also like how theyre going in the direction with these higher tier icon tools!! Whenever I need to buy something new for my shop Ill be heading to harbor freight
Went to buy a couple camp chairs. Regularly $29.99 each and had a coupon for $19.99! What a great bargain. Chair folds flat. It has a side table for food and drink. The other side has several pockets for books, magazines, fishing gear. Chair holds up to 250 pounds! Great customer service. Staff pointed out where the chairs located. Restroom was clean. Store is very neat. Wheel chair accessible. Plenty of parking.
Descent service and usually have what Im looking for
Huge fan of this place, been a customer for years. Used to go to the modesto ca location weekly. I guess its my personal toy store. Plus if youre doing a job and need a tool that might only get used for this one project, you dont need to break the bank to get it.
Staff was very helpful and the prices are always great!
I love this store
First time in a Harbor Freight store. Great selection of many different types of tools. Bought a few small things. Will definitely be going back in the future when we go to Potsdam.
Very friendly and helpful good affordable prices
Always good!
Love the prices
Very good variety of things great prices !! Clean good service
Super great place for what ever tools. I purchased a bunch of organizers to neaten, and make it easier to find the tools I need. Very handy.
Honestly, their prices are so good, that their warranty policies dont make sense. Lol. I just bought a $36 belt sander and the warranty was like 18 bucks. Ill just buy another. So, good spot!
Friendly and helpful
Staff wasnt helpful. In a desperate situation I was turned away 20 seconds after they let the people walking to the door ahead of me in. Fortunately guys at autozone helped me. Its a hour drive home and I just needed to buy a 3/8 wrench to fix my truck to make it home. Disgusted with the service.
Bargains for everyone in your home. Worth the stop. The bargains are even better if you sign up to be on their mailing list. You will get fantastic coupons that arent in the store.
Nice an clean alot of room between isles
Always a positive experience at harbor freight. The staff and friendly and helpful. Everything I coupons for and wanted to pick up was in stock.
Never anyone out on the floor to help you when you need something. I wanted a price on something I asked the guy at the counter and he didnt know. Need more help and better training
Good place to buy tools that I needed
Friendly service, found what I was looking for. Good price and bonus free flashlight!
My husband REALLY enjoyed his visit to this store because it has so many useful tools.
Employees are always helpful. Nice store
Great service and friendly staff!
Great bargains and have any tool you need in a pinch.
Good source of cheap tools that arent required to last very long.
Good selection of tools. Helpful staff
Good prices, lots of selection. This store is a welcome addition to the area. My gripe is that some of the cashiers have terrible customer service. I had a lady question my judgment for not immediately purchasing their extended warranty. Extremely rude and not impressed.
I love this place the tools are awesome and well priced
Excellent place to get good tools and the staff there are very helpful and friendly.
Have what ya need, in store
I was able to use 20% off phone coupon. Great
Cheap tools and you can usually find just what you are looking for
I would be glad to share my experience.i have not been happy with harbour freight.i have been in the store for the last 5 months every week sometime twice a week to purchase this item and manager knew of me .and they had display on the shelf change color of product and sold all display units.not happy .have been waiting for this to be in the store.Potsdam NY
Great selection. Very nice people. However many tools are knockoffs.
Discount tools. Many aftermarket brands of power tools.Skeptical of quality of power tools and gasoline engines.I did purchase a Bauer SDS Max drill and it was no longer operational after 2 hours of use.
Great place to find tools of all sorts. Cleaning supplies for cars /trucks
Great prices, very helpful staff and a very good assortment of tools etc
Big, bright, roomy, and stocked full of all those things that you love Harbor Freight for! What a delight to have in St. Lawrence County!
Always in-stock and fast service. Ive yet to break one of there tools .
Large, well managed Harbor Freight store. Convenient location.
Not as big as some of the other stores but nice and clean and friendly
Great place, great customer service
Friendly place! People are helpful! Huge tool selection.
Great store to shop for mechanics and do it yourselfers alike.
Almost every tool you need at a great price
All that I can say about Harbor Freight in Potsdam NY. IS THE EXCELLENT SERVICE AND TOOLS THAT I HAVE BOUGHT THERE. THANKS YOU FOR YOUR HELP.
They have what ever you need at a good price.
The hydraulic press I bought had a couple parts missing. Sunday the manager (Mike) replaced the press and made sure all the parts were in the box.
They have really good prices on tools.
Love this store glad its close very clean and organized.
Great selection of industrial and household tools & supplies
Friendly service and things are easy to find
Love all the tools in the great coupons.
A toy store for big kids, its awesome!
You go in for a 5$ item you walk out with a 50$ bag of nothing !!! More stuff to put in your garage and never use ...
Who doesnt like tools... just make sure you print the online coupon before you go
Pretty decent tools. Inexpensive.
All kinds of good deals
Its like Disneyland for husbands with coupons lol
Love it!!!
Have everything I want.
The clerk was very pushy to sell warranty on product, then tried to get us to join rewards club.
Large inventory friendly and helpful
Nice to have one here in Potsdam..
Always have what iam looking for
Great tools at great prices.
Super helpful and friendly
What can i say, ihey have tools .
Used coupons on merch! Thanks!!
Good tools good $
All good.
All they have is tools not a store for me
Nice to have in Potsdam NY.
Excellent prices
Pretty nice tools
Love their products
Price awsome
Nice store😊
Nice place to shop
Great deals on tools
Okay
Had what I needed
Fantastic
Good sales
Lots and Lots of tools
Friendly associates
Prices