Marc was outstanding..we bought a trailer and he helped out with care...highly recommend this company and those employees that care

Very helpful staff. Great variety of supplies. After weeks of asking, 1 store finally ordered duck feed as a trial, which quickly sold out. Hope the other stores get a clue. Pointed out the lids for 30 gal galvanized cans do not fit & have not seen more cans reordered. Website does not always reflect items in stock - suggest calling individual stores. Would have been 5 stars if they could coordinate supplies & update website.

Vendor delivery- it never fails, no matter what time I arrive at this location to deliver I am always forced to shut down for some reason. Low staff, no one to unload, cant spare the help, youre too late, or too early. I have a pm appt for delivery today and showed up prior to receiving hours being over, and yet again Im shut down for the night with hours on my clock. Every time, even with a call ahead and receiving arrangements being made hours before.

Great store friendly employees

Good selection on some products, some products out of stock for long periods of time while waiting for corporate to notice an item is sold out.Very poor control over inventory and returns by store management. I buy a lot of the steel body round taillights for tractors and utility trailers. The lights are sold in bulk, which to the buyers at tractor supply corporate means stuck in a small open top clear plastic bag. And then dumped into boxes for transportation and bins for sale with no protection. Not packed in a protective clam shell.The clear license illumination lens is fragile and breaks easily so many times the lens is damaged. I always check the light carefully and have found lights many times with cracked lenses and always give them to an employee to remove from stock. And many times I have found the same lights right back in the bin for sale, put back out for sale the minute i left the store, never removed from stock as damaged.The best example of this was a recent trip to the Potsdam store. I ended up there on Friday 11/15 to get 3 taillights. There were 2 in the bin, and upon picking them up l could clearly see that both lights were returned previously by me after my wife had picked some up without looking at them.I had removed the large labels from the body of the lights as I always do before installing them, before I noticed the damaged lenses. I had returned them a few weeks earlier as damaged and yet they were the only ones in stock.Upon checking with the service desk, the gentleman there looked at the inventory and said there were none damaged out in the past few months, and that indeed the return damaged had been returned to stock and put on the shelf. He also said that there had been 28 sold in the past year, there were none on the incoming shipment because the inventory showed 2 in stock. He was not a regular store employee, he was there for inventory. And he removed them from stock, about 4 weeks after I had returned them.This is one example of store management trying to avoid shrink losses. The lower the shrink the better the bonuses for management in most corporate store chains. I worked for a national auto parts with the same mentality.Good store chain but very poor management. And possibly with management problems at multiple levels. Hard for store managers to make decisions unpopular with District or Regional managers killing their decisions.

Curb service was quick and efficient.

I looked on their website for garden fencing and saw a product listed as $14.99. never did the listing say only on online orders nor did it say not in stock, so I went to the store to pick it up! But much to my schugrin the same product had a different price on it. I was floored when I asked to speak with a manager about this and just got a floor sales guy. When I showed him what I was looking at and explained the difference in price online/instore he never called a manager for help. So I left feeling as though I wasnt a valued customer, and I am in the customer service industry myself!

This place is not quit as good as the Potsdam Tractor Supply. More stuff. And a more nice customer service.

This is the best candy store! There is so very many good things in this store; for everyone, for every situation! Many items available for applications, for gifts, for making your life more comfortable in winter; men & womens clothing, boots, socks, thermals, outerwear. Theres feed for various kinds of animals. Theres various kinds of tools: for farming, for the home, for virtually any need. Theres such a huge variety of useful items, that I cannot name them all! Thats why I call Tractor Supply a candy store. There is something/one-thing for everyone! The ONLY way to find out if Tractor Supply has what youre looking for, is to go through their large sliding glass doors for yourself. Dont go in doubtful, go in with the wonderment of a child and enjoy every minute of the way!

Good selection, poor service. I waited for fifteen minutes and stated we wanted Guinea hens, but their staff seemed preoccupied and never returned. Not a single staff member asked if I needed help with 100lbs of goods and kids in tow. Most tractor supplies Im at are vastly more attentive and helpful. Staff here looked miserable.

Decent selection and prices. Customer service sucks especially if you have to deal with James. Would give a 4 store if James wasnt employed there. Had a couple issues with him .I take my business to massena store.

Absolutely love this store!! Has everything you need and or want all in one place for your animals. Great customer service as well.

We go to tractor supply on a weekly bases we have to get our dog food from There because we have a food sensitive dog the people are nice and the products are good

Always friendly staff. Great if you need your faste and outdoor supplies.

Love it that I get to bring my dog with me he always gets a toy and I get most of my animal feed there.

Was able to get tractor tire tub

Always have what I need. Also my dogs seem to not like any other dog food and sometimes seem to have allergic skin reactions to other brands of dogs food. Tractor Supply has the Retriever branded food and my dogs seem to do well with that Retriever brand dog food.

Wonderful place to shop, all the people who work there are very helpful and kind.

Very well stocked. Easily found what I needed, and checked out quickly. Nice experience.

Mask compliant. Friendly

Always a good variety of things and definitely a go to place for pet supplies.

Found a perfect gift for my moms birthday...second year in a row. Thank you!

Simply have some inventory needed other stores do not.

I really this store I get my dog food and dog treats there my dog really like them

Great store! Just wish the clearance merchandise in the front of the store was clearly marked or marked at all because it can get very confusing on the prices of those items..

Great place to get hard to find screws and things

Very helpful. Just a nice bunch of people.

Clean, well organised, and great selection. We used to buy a lot there until the new one opened in Ogdensburg.

Its a great place to buy pet supplies and its nice they let you bring your pets shopping with you!

Enjoy shopping at all tractor supply co seem to all have few different things from time to time

Good store just wish they had more womens apparel..

Always find more than what I was looking for.

Nice place... tall skinny guys a creepo

Needing something at Potsdam Tractor Supply isnt to be thought of as a chore or an unpleasant errand . The Staff are friendly as well as helpful . They will assist you finding what you need for job at hand . They are knowledgable and eager to make your day easier .

Very good location. Large parking lot.

Great people everytime. Very helpful

The place is fine but I seldom have a reason to shop here. If I want clothing Ill probably buy from Walmart, if I want tools Ill get them at Lowes or the local hardware store, if I want equipment Lowes will probably have a cheaper price.

Good selection but prices are not that great

Nice people and had some great deals on clothing.

Great place to shop,and nice looking clothes.

Nice place the people r quick to help

All way find what i need easy and get out quick

We bought our wood furnace their. Very helpful staff.

Good service, nice folks to deal with.

A young woman was very helpful in searching for my needs!

Professional friendly staff!

Very friendly and helpful I love this store

They have a nice variety....

Love to get my chicken feed here!

Pretty normal. No complaints

Item we were looking for was overpriced and less powerful at this store. We ordered it from another store online. It pays to shop around.

My favorite little big chain store

Informative and helpful on a broad range of topics.

Always good with returns and customer service

Always find great stuff

Nice place lots of tools etc.

Hardware area not always stocked up

Best deals on ag supplies

Great for a hobby farmer.

Polite and efficient empoyees.

Very friendly staff. Very easy to find things in there.

Great customer service

Staff always helpful and friendly

I had a lot of heavy bags and the store clerk helped me put them in the car

Where i.buy all my cat Necessities

Good price on propane

Great store..

Go there for bird seed

Very helpful and courteous

Go just to look at the ducks.

Great people!!

Great service

Good store

Went shopping for some stuff.

Great deals

Friendly, helpful staff

People are friendly!

Good service

My 2 go store

Its Tractor Supply.

Good store

Always love Tractor Supply

Awesome workers!!!

Awesome

Very friendly

Pricey