Bought tires here - quick phone call and tires arrived in a day, were installed the next. Didn’t like that the price differed between what was listed online and what the rate was on the phone - (and I understand that tire prices are wild right now, so maybe remove the price from the website?). Liz at the front desk was very helpful and answered all my questions during the morning rush.
The drive up oil change is SO convenient. Dontae worked on my car in such a timely manner and was so personable and friendly. He gave me advice on future services and what they can offer me for my car to make it run better. He was so kind and friendly. it was a wonderful experience :)
Come here consistently to get my oil changed and always have a speedy and pleasant experience. They treat me right so I stay loyal. Today I came in and Dontae really helped me out and had a smile on his face doing so, which I really appreciate during these strange and stressful times we live in.
Liz is a phenomenal mechanic and worker. I appreciate her fast and reliable service. I was in and out in a matter of not even 15 minutes! She performed a NYS inspection on my car. Thank you very much Liz, I appreciate you very much.
Great customer experience! I love the people working in the back they are very nice and kind. Especially Dontae was very nice and helped me with my car.
I was helped by both Liz at front end who was not only helpful but extra friendly!! Roco did my service he informed me of all that’s as happening and even showed me first hand. Wonderful team!!
Guy with the name Prince!! Great customer service. Great service, very professional. First time here and I felt like home. Thanks prince!! I had a 5 star thanks to prince. But liz the girl in the front desk change everything around. She is very aggressive not a people person, just driving customer away. She is bad for the business. Boss pay attention!! She Almost drove me away from the shop!!
Not only do I bring my personal cars here, but also my family members bring their cars here. The experience you get at Arlington Auto Tire is how an autoshop should be: professional, high quality, good value, and straightforward.Ive had multiple services done here for cars from Germany and Japan, ranging from oil changes to brake services (brake pads/rotors replaced and brake fluid flush) to transmission fluid flushes to general maintenance. Would bring my car(s) back here without hesitation.Two people who really stood out here were Dante and Anthony, two gentlemen of high character and skill. Would trust my vehicles with them anytime.
My tire pressure light kept coming on due to my rear passenger tire, so I asked them if they could examine it to see if it needed to be repaired or replaced. They patched up my front tire instead and disregarded my rear tire. Here I am a few days later, my rear tire giving me the same problems.
Anthony was very helpful getting me the right tires and services I needed for my car. He is very professional and is very knowledgeable. It was a pleasure dealing with him and I would definitely take my car back again. Thank you.
The team is always professional and accommodating, whether I’m stopping by quickly for an oil change or purchasing tires. Liz and Anthony really helped me out today, but no matter when I go it’s a great experience!
Dante was an amazing help in getting me an oil change and taking a nail out of tire in less then 90 mins, very knowledgeable
Anthony and Liz did a great job handling my needs. They made me feel really comfortable throughout the process. I would certainly go back there
Liz and danny helped me great customer service and honest love your new guys great
These guys were amazing! Fast service, good spirited and positive energy!
I did my oil change 2 weeks ago and it was a great experience but today I had a little issue and I meet DONTAE today and he told me I had to get a couple stuff checked. So he told me when I’m free to bring my car and him and his coworkers would work with me. Thank you again. I recommend people to come here for anything best place and friendly people.👍
Guys behind the desk are professional and have actual knowledge about what they are actually doing. Would recommend to anyone out there with issues on their car to have them check it out. Employee prince diagnosed my vehicle and couldn’t be happier with the turnout. THANK YOU SO MUCH!
Phenomenal Customer Service by Liz, i will absolutely come back for anything other issues and needs!
Liz was a brother of fresh air thanks Liz Ill definitely be back
I thought buying 4 new tires from Arlington Auto & Tire and having them installed would be a simple process. No. They put on 4 tires and I left. In the half hour it took to get home the drivers side rear tire was flat and the front one was low. Called immediately and was told to put on the spare and bring it back. No. Not the least bit helpful and blamed me from the beginning. You must have run over something. This is Friday. Called another company to put on the spare and went back Monday. This is when they thought of the lie to explain why the tire was flat. It was my fault of course. I have brass valve stem extenders on the tires to make it easier to put in air. According to them, 3 of the 4 were leaking because the gaskets were missing (lie, no gasket in this part). After googling, I found a way to test them and none of them were leaking. Googled some more and found NYS DMV has a Vehicle Safety Complaint Report (VS-35) you can file against repair shops, dealers, etc. They give you a little space to explain your complaint, I attached a pdf file 15 pages (mostly pictures). I had to involve 2 other companies: one to put on the spare and the other to check their work. They failed. They did not tell me they replaced three valve stems. They didnt replace the one on the DS rear tire, which was obvious to the garage that checked because it was shorter, older than the others, torn, and leaking air. Also, the air pressures in the tires had to be adjusted.First contact: March 12, Complaint filed with DMV: March 17You have 90 days to file and it must be done before you file in Small Claims Court (if it comes to that).Got back the extra $260.43 I had to spend.
Liz was perfect she helped me with all my questions andshe also made my time go by fast definitely will be back thanks to her
Brought my car to have new tires put on and the gentleman Anthony who serviced my car was very professional, demonstrated excellent customer service, and answered all the questions I had. Highly recommend this place.
Liz is sooo good to me she helped me with all my questions
Completely dishonest! SCAM SCAM SCAM They put the wrong oil in my car and lied about the necessary repairs. DO NOT TRUST THEM. DO NOT BRING YOUR CAR TO ARLINGTON. Now I have to go somewhere else and have the oil change done again. I had a certified nys inspector look at the car and he confirmed that these people are not to be trusted. I didnt think i needed to specify what kind of oil the car needed as it is stated right on the oil cap. Unbelievable. In addition, they told me the car needed new control arms, when that was not true. Do not expect integrity or honesty from Arlington. SCAM ARTISTSUpdate: 9/7/2021 I thought about updating my post after they passed my inspection and claimed to have put correct oil in the car, but something told me that they truly deserve a terrible review. It turns out that now they are threatening to show up to my job. This really makes it all clear. The owner responded to my post with a threat.. Why are you threatening me? The lack of integrity and character truly shows. I really need to emphasize that these people are not to be trusted and respond to honest reviews with threats. Do not bring your car to the place unless you want to get ripped off and threatened
Liz was great thanks we’ll be back
I had my car inspected. Everyone was courteous, and the inspection was done quickly. It was a very pleasant experience.
Liz was really helpful Joe helped me as well they work great together
Let’s talk about the biggest scam artist, they seem to be the best around town, but from previously repairing my car there, I got scammed with changing unnecessary parts. This time I bring my car for a diagnostics, they claimed I needed a starter, and altinator which was way over 1,000. The dealer was way cheaper with OEM parts, so they don’t have the best prices as advertised. Then I came to get my car the tow truck guy started it right up, (I thought I needed a starter, they could have checked this and new this before making determination, I don’t need to be a mechanic to know that, what a scam. Then the service desk (manager) threaten to charge me extra, and this is suppose to be a repeatable company(wow). The place I sent my car after said I only needed a battery. Please be aware of these people and watch your car to make sure if that is the issue, never leave your car there without being present. I don’t have money to waist in this time of need.
Very happy with the serviceThey ordered tires and got them quick and put them on quicklyGreat staff
Rip off...i came in customer service was great UNTIL I QUESTIONED the work and price.. I asked for them to leave it on the lift so i can see that my catalytic converter was RUSTED OUT as they said...THEY TOOK CAR OFF LIFT ..they didnt know that i literally just replaced my muffler and pipe that lead to catalytic converter.. They claimed it was all rusted out..AND THEY DIDNT realized i work on cars on my off time just didnt have the tools for this 1..and would not give me a quote for the work i supposedly needed... SCAM ARTIST AT THEIR FINEST NEVER EVER WILL I USE THEM AGAIN...INSTEAD I USED NEW LINE AUTO!!!! This is not the first time they did this and the first time they blamed it on the employee WELL GUESS WHAT different employee this time but SAME MANAGER AND OWNERS..DO THE MATH!!
Was satisfied. will go there again.
Liz was so good to us thanks we will see you again
Prince and Daunte did an awesome job! Very quick and polite a truly great experience!!
I got a flat on my truck and they were able to repair my tire quickly so I wouldnt be late for work.
Liz was great even took me home she is the best
The staff was friendly and my oil change was quick. Definitely a satisfied customer.
Liz was great and explained everything with ease thanks Liz will definitely be back
I made an appointment on their website on Thursday for Saturday morning. I received an email stating that someone would call me to confirm. By Friday afternoon I decided to call them. I was told they had no record of my appointment, but made one for me at 9am the next day. I needed all four tires forced balanced and all four rims measured for runout. These measurements were required by Tire Rack for warranty purposes. Tire Rack provided a form with instructions, which I gave to the service advisor. He stated his understanding of the job and the need to fill out the form. They didnt take my vehicle until one hour past my appointment. Once completed, they initially didnt have the form, but then found it. It was not filled out. I asked why, and the advisor went into the shop. He returned with the balance info filled out, but not the rim runout test because they didnt do it. Also, they didnt track which tire had what result from the force balance test. The results were shown for tire 1 through tire 4 with no way to know which was which. This was a complete waste of nearly three hours and $65. Ill never go there again. Please keep in mind, the form I provided had specific instructions and was intentionally made to be easy to understand. They didnt seem to be able to follow it.
Prince in the quick lube got my oil chance done in under 15 mins with no issues. Highly recommend!
These guys are a bunch of dishonest scam artists. There are dozens of honest mechanics in the area. Literally go anywhere else for good work
I went in for a simple oil change. The oil change is complete I leave my car feels funny. My low oil light comes on. I back up and all my oil has drained out of my car. I go back and fixed it. I leave I am on my way home and there is a scrapping sound coming from the bottom of my car. I turn around took it back to them and what I believe to be my skid plate of hanging. The manager drives the car to the back and gives it to the man to fix. Instead of looking to see where it’s open he drives it over the middle area where there is at least a 2 inch lift and bends and jams the plate under my car. He then spends 15 mins trying to get it undone. I ask them what am I supposed to do he said oh you’ll be ok. I’ll order the part(which according to my dealer is on back order). So now I’m driving 2 hrs round trip to work with no protection on my car. All the manager said he can do is give me a free oil change and if I get a refund it voids the free oil change. I do not trust these people with my car!
Amazing guys, amazing work done. Very caring, very helpful. Speedy labor. Much appreciated! Sal, Carlos, Brandon and Prince were all great help!
Sal at the front desk was great. No messing around, cut to the chase and got my tire patched as soon as they could. Will be doing business here again
Brought my car back in March for inspections f oils change. It had 8,000 miles. The tech tried telling me I had bad brakes, when I questioned how he went back and checked. He was checking the wrong thing. Six months later I get an email from carfax that my oil change is due. This business NEVER ASKED ME to register my car with carfax. THEY ALSO DIDNT TELL ME THAT THEY ENTERED ME INTO THIS “SERVICE” So now any little thing that happens with this vehicle will depreciate the value because it will be on a carfax. Nice little scam
Customer service is good. The prices are a bit high but reasonable, when compared to dealer prices. The waiting room looks great and the shop is overall clean.
Drive-through oil change was fast efficient and reasonably priced great team working there thank you
Went to another mechanic bc my A/C was acting funny. The mechanic told me my compressor was shot and needed a new one & ended up unplugging it. It was towards the end of summer so I decided to wait to the following summer to get it fixed. I brought it to arlington tire this summer. They went and took a look.. plugged the compressor back in and bam the A/C worked !! I so greatly appreciate their honestly. They could have easily sold me on a new compressor as I wouldn’t have any idea. They saved me a bunch of money and made me a happy returning customer !! The guys in the front are so nice and helpful !! Mechanics works quickly and efficiently as well !
Very happy with install of front tires...balanced fine with new sensors...no rim scratches on polished rims ..will reuse them for more tire installs
I brought my Fiat 500 in to be assessed as I had been feeling a wobbling sensation in my front tire. Adam and the team, found the issue and repaired the potentially dangerous situation. As a woman, I am usually wary when I have to visit an auto service, but was pleasantly surprised with the great customer care I received here - everything was explained to me in a non-condescending manner, was treated respectfully by everyone and trusted I was receiving quality care at fair price. I will definitely be using them for any future auto service needs - hopefully, not anytime soon :)
Purchased 4 new tires with exceptional customer service. After a month and a half, one tire was damaged from road debris. Courtney was so helpful on the phone and my tire was repaired at no cost. Sal took time to explain what may have happened and how they repaired the tire. I felt like I got the red carpet treatment. I will definitely return with all of my automotive needs.
This is my go-to service station. In this pandemic, I’m so glad that I can still count on businesses like this one. The prices are pretty high but reasonable for the quality of service. I really trust them to provide exceptional care on my vehicles. I have had services performed on my 2013 Nissan Rogue and now my 2016 Jeep Cherokee Limited 4x4. They also let me the best options, tailored for my situation and needs.The shop is open early, late, and on many holidays and weekends when others are closed. I needed my brakes and rotors replaced 2020 Labor Day weekend. It also turned out that I needed my rear differential replaced. They waived the fee for diagnostics because they knew how much I would need to spend on those parts and labor as well.The staff is courteous, professional, and the waiting area is clean and comfortable (though I usually just walk over to Panera or Starbucks about 1/4 mile down the road). I can’t say enough how much I appreciate their staff. I’ll be a loyal customer for as long as I live in this area.
I brought in my car with a slow leak in the front tire. Diagnosed it and repaired it in no time. They got me back on the road. Great service.
Quick lube staff got me in and out fast and no problem! Thank you Ck and Prince for making my service quick and simple.
I went to Arlington Auto and Tire to get my power steering pump fixed. After diagnosing the problem, they ordered the parts to be ready for when I came back 2 weeks later. Although it took longer than expected, I am happy with the service I received from Sal and the team. Sal’s exceptional customer service and friendly demeanor of the team set this shop apart from the others I have been to. A few days later, I went to the Quick Oil Change. It took no more than 20 minutes, and Sal put a coupon in for me. I will be a returning customer because of these interactions.
Liz was soooo good that I don’t have to ask for moose any more
A young man named Christopher (he told me to call him CK) helped me out. He fixed my air filters, and did an oil change effort my car. He was so extremely courteous and respectful. He was also very kind and well spoken. A gentleman through and through. He knew so much about cars, clearly he is very passionate about his profession and i respect that in a man. CK was very personable and friendly and he made the entire experience completely worthwhile. Thank you so much CK. It is due to CKs excellent customer service skills that I will be back. I highly recommend this establishment to anyone in need of any kid of work being done on their car!!
I have gone to many service places over the years locally. These guys are honest! They performed work on two of my cars and they did it quickly, and correct. Chris was super helpful on both occasions. If you looking for honest repairs at fair prices. This is your place.
Omgggg Liz got me what I needed no more mail boxes for me 😂
What an absolute scam this place is! All around bad from start to finish. First, I called for an inspection appointment and they said to come right down. Got there 10 minutes later and someone else said nope can’t do it. So we left my car there for service the next day. Next day comes and they called my boyfriend to tell him that my car failed even though it’s in my name, he just happened to be the one to go inside and give them my information. So I go in and they didn’t say 2 words to me but took the inspection sticker off the car and tried to charge us $130 just to diagnose the problem. I took it for a second opinion to another shop and the car passed inspection!! Completely unacceptable service and we will not be going back
Jordan and moose took great care of me
I took my car into auto and tire and they helped me out in a good amount of time. Ck, Carlos and Larry helped me out and were very courteous and gave me great insight on my Vechile. I would recommend this place to anybody that has any issues with cars because they are knowledgeable and offer adequate advice. I was pleased with the service.
Great professional people. Anthony and prince are great people to work on your car. Come here anytime. Very fast and helpful
Brandon was a great guy. Give you a lot of great information about your car. He is straightforward.
Very nice girl Liz is the best
Awesome service!! Chris was very helpful and professional.
Being greeted by Mechanic Christopher (CK), he explained to me the problem of my car clearly, and went straight to work. I’m not a car guy but he really seems so know his stuff, because now my car runs better than before. Great experience definitely going back. And and big thanks to Chris!
I cant say enough about the amazing customer service I receive every time I come to Arlington Auto & Tire. Thank you Jordan for your expertise and patience. And thanks to the team working on my car, keeping us safe.
Took my car for an oil change for the first time at Arlington Auto and Tire and I will continue to bring my car there in the future. The guys that helped me, Jake (liftkit), Prince, and Anthony (new guy), were amazing. They had me in and out so quickly. They were friendly and very professional. As a woman who knows NOTHING about cars, I always worry when I take my car in that I am going to get roped into some service I dont need. These guys were top notch and I will continue to use this business for all of my future servicing needs.
Sal Helped Me Fill My Tires With Nitrogen And The Service Was Fantastic And Quick Would Definitely Recommend Service (:
Arlington auto & tires was the best place I could’ve gone for my car! The staff was quick, polite, and very reasonable with their pricing. One of the employees named CK was very helpful in not only fixing my vehicle, but informing me on things to look for in the future so I can try and prevent the issue from reoccurring! If your car needs some work, this is the place to go!
I came in on Sunday. Timothy did my oil change and inspection and he was wonderful. He paid great attention to detail.
Nice staff very quick service highly recommend
I paid too much money for these tires. I was told that they were going to only replace the two tires that the tread was low on. They replaced all 4 tires and I only wanted 2 of the tires replaced. Then, the tires are only 50,000 mile warranty and the tires that were taKen off were 55,000 mile warranty. I am very upset about the amount of money that I was charged. If I would have known this, I would have gone to a discount tire store because I am not going to keep this car.
Very nice facility....great service
Liz took very good care of my poor, hurting car, thank you!!
I have to say that my experience with Arlington Tire yesterday was awesome. I called the day before to talk about new tires. I was set on a certain one but after talking with Courtney, decided that a different one was a better choice for the money. She was amazing and thorough and so pleasant that it cemented my choice to go with them. I dropped the car yesterday and was contacted a couple of times to review some issues but there was no pressure and the gentleman that called me was also very pleasant. My tires are beautiful, everything was done that was needed, and my car was ready on time. I have also dealt with them in the past for a jump start and insurance photos and have had nothing but positive experiences so far which is more than I can say for my dealings in the past with the big tire production lines! Referring my daughter to them today. 250283
Great customer service. Chris aka CK and Prince took care of my oil change and tire rotation in no time. They were really knowledgeable and checked my car for weird noises and figured out what was wrong with it. Will definitely recommend the place to friends and family. Tremendous experience.
Lots of money but they also dont know how to put wheel covers on so I lost those while leaving. Only wonder how much my tires are torqued right now.
Great service and great staff
My first oil change here today, along with an engine flush! Thank you Liftkit (Anthony) and Larry! Great place... take care of 🚘 !
Both times I came here, I made an appointment almost a week in advance, but when I came to the shop they told me they had no time and had to reschedule for another day. WHY did I call a week ahead then?? Terrible service and unprofessional. Shop by the train station is much cheaper
Great experience..very friendly staff..!!! Professional and thorough
Great guys, prompt service, knowledgeable people both Anthony and Brandon.
Tim, Anthony, and Lift kit totally rock ! They were very professional and did my oil change as soon as I pulled up, they were quick. I would refer them to anyone. Thank you guys 😊
A gentleman by the name of Christopher (CK) helped me out. The service that he provided was very professional and he ensured I understood what was going on. I will for sure be returning to this business! Thanks again CK!!
It was great Joey was awesome and very knowledgeable. Joey is a asset to Arlington.
Excellent and quick service. Highly suggest Anthony.
Scheduled an appointment for a simple operation then they cancelled it day of while I was in front of the garage to pull in because the mechanic didnt show up. The only reason why Im not giving a 1-Star is because they were nice about the cancellation... But definitely wasnt happy about the situation.
They were professional, efficient and excellent. Never left my car for an oil change and nail removal from tires.
I wish I could give zero stars... was told to sit and wait in my car for my scheduled inspection. Was ignored for half an hour, and then was nearly hit by one of the technicians who was backing a car out of a bay. When I called to ask why this may have happened — no apologies. Have never had a positive experience going here over the past 3 years, this one was the icing on the cake! Looking forward to taking my business elsewhere and be respected and treated well by car technicians for a change.
I appreciate the exceptional service I received at Arlington Auto & Tire, being a woman it sometimes not easy to deal with the needs of your vehicle, and there are a lot of times women are not treated fairly, but not so at Arlington tire, here you are well take care of and treated fairly today I was taken care of bySal and Moose they were both exceptional in their service.
A one stop shop for Tires, oil change and some mechanical work. Thanks guys for all your help...
Brought in flat tire-no appointment-tire examined and diagnosed then repaired within minutes! Professional and thorough- many thanks to Moose and his crew!
This is one best places to take your vehicle, very trustworthy and knowledgeable mechanics. CK took care of my car and my wife’s car, he was very professional and courteous, he keeps our cars safe and runnings. A+ service thank you CK.
Anthony did a great job! Excellent service!
Prince and the other associates were very polite and helpful
On an extremely busy Saturday afternoon, they fit me in to fix a leaky tire. Cheerful, friendly, professional. Thank you.
American mechanic, but the price is too high. diferent to latin mechanic. Cleaner place you can wait you car and watch tv if you want.
Mori is extremely unprofessional and rude. I called Arlington auto around 7am and brought my car in at 9am. I had my intake changed, was quoted and told by the technician working on my car that it would take no more than two hours. I ended up with a bill right under $500. Charging me almost double the labor time I was expecting to pay. Mori has a disgusting personality and horrible customer service. Sal the store manager seemed to care less about how unprofessional and outlandish a technician was acting towards a customer.
You guys always great, Anthony and Brandon did a great job!