user
Monro Auto Service And Tire Centers
350 Mill St, Poughkeepsie, NY 12601, United States
Appearance
Monro Auto Service And Tire Centers
Comments
Na
Review №1

I went to Monro for an oil change last week and was out of there in about half an hour. Victor worked quickly and was pleasant when helping me! I would definitely recommend coming here.

Lo
Review №2

I’ve been going here for service for a few years now. Service and repairs are always spot on. The best part however is that George has great integrity and does not try to push unneeded repairs like some other garages do. I’ll be a customer for here for years to come.

Ma
Review №3

George was great very professional no nonsense just get the job done take care of the customers I cant thank him enough

Wa
Review №4

Great prompt service. Very honest and the prices were very reasonable and inexpensive. Dependable and reliable. They pretty much I think can work on any vehicle. I Saved more money than I would if I went to the dealership.

Ro
Review №5

Overcharged. They charged me $170 to swap out my old battery for the new one I brought in. And kept my old battery.

Mo
Review №6

Ive been going to George at Monroe Muffler Brake since 1997. Ive brought a variety of unusual cars with unusual problems to him and its never been a mystery. No matter how random of a problem Ive had, no matter how rare the car Ive brought to him, George has instantly known whats wrong, every time. From a tiny squeak heard while pulling my daily driver in for an oil change, he immediately/accurately warned me of a soon-to-fail ball joint. Having lost a wheel due to a bad ball joint once, Im very thankful to have someone trustworthy and skilled as George on my side. Thank you for 21yrs of excellent service!

le
Review №7

Great service, very honest business. highly recommend

Ca
Review №8

George is the best mechanic in Poughkeepsie it is so hard to find a good honest mechanic after 30 years I found one 13 cars later literally.... vws audi mercedes... honestly..

Ti
Review №9

Thanks again! A great help in a time of need. Replaced a tricky headlight in under half an hour!

Mo
Review №10

They will try and find anything to make more money..... GHE...TOO

Jo
Review №11

George is the most honest mechanic you will find and always looks out for your best interest. I highly recommend

Ka
Review №12

I have never been treated with more kindness and professionalism in an automotive repair environment. George has an unmatched willingness to help, listen, and follow through with great work. Attentive, fair, and impressive. Grateful they exist and would highly recommend to anyone looking for a hassle free and trustworthy experience.

Wi
Review №13

Open on Sunday, I brought a tire to be plugged. The young man at the desk answered all my questions, invited me to leave the tire and he would get it looked at. In the time it took me to go up the block to get a cup of coffee, they asked for my keys to mount the tire back on the car. The technician put the spare tire back in the wheel well and secured the jack as well. Pulled the car out for me. They could not have been more helpful or more pleasant. It was old school service at its best. Thanks for a terrific experience. I have told everyone how enjoyable it was.

Jo
Review №14

Last week I brought my Yukon XL in for an oil change and because of how nice and efficient George and his staff are, I scheduled an appointment for the following week to have the oil change done on my fiances car. When I arrived to have her oil changed, I asked them to find the exhaust leak. They have gone above and beyond to make sure our vehicles are well maintained and properly repaired. Definitely will be returning for most repairs for the foreseeable future.

Ja
Review №15

I’ve been a customer a long time. My mom has also been a customer for 20+ years. George has always been very pleasant and honest. This place of business never let me down. Their trust worthy, in expensive and get your car back to you at a reasonable time. If your looking to get your car looked at, I would highly suggest this place of business. Guaranteed a good job!

Ty
Review №16

Absolutely excellent!! Great service, great work, and overall, great people!I would recommend this place to anyone!!

Je
Review №17

Being new to the area I needed to find a shop who could do my NYS inspection last minute. I knew my rear brakes were getting close to needing replacement—I didn’t realize how close. They took care of everything and in the most affordable scenario imaginable. I’m so grateful to find an honest mechanic—I know where I’ll be going for my car maintenance from now on. Thank you so much!

Ja
Review №18

I use these guys for all my auto work. Honest, fair, and not out to hustle you. George is always helpful letting me make appointments, telling me what work I need now and what I can hold off on but should be watching for. I’ve been using these guys for several years and have no complaints whatsoever. Five star local business.

Ni
Review №19

Went in for an oil change and was told I needed new brakes as well. They were honest, not just trying to up-sell. They even brought me in to the garage area to show me why they needed to be replaced - was very appreciative of that and again was proof of their honesty. Didnt feel pressured into getting the extra work done. It was done in no time at all, great price, great warranty. Over all very pleased.

Yo
Review №20

We have used Monro twice now and George is honest and skilled, good break job, good prices I will be back.

Da
Review №21

Always a good experience as I take all 3 of my vehicles here. Honest and reasonable. The manager George is straight forward and looks out for us. I’ve recommended this Monro location to many of my friends.

Am
Review №22

Its difficult to find honest mechanics, but the guys at Monro have been the most helpful. I’ve been to the location in Kingston but since moving, Poughkeepsie has been very convenient (and the guys are super nice!) They are fast, efficient, and honest about the work needed. Also, very reasonably priced. I highly recommend them!

Ka
Review №23

This place is so much better now that it is under new management. George is great! Super friendly and nice! He talks to you like an actual person and a member of the family not just like a customer who was in the way and bothering like the old manager. Georges work is fast and always Perfect! I wouldnt go anywhere else!

un
Review №24

Ive worked in every phase of automotive repair and currently run a specialty business that deals with dozens of repair shops in the area. Ive seen it all and continue to bring all my vehicles to George and his crew. Honest, reliable and well worth the wait when the shop gets busy.

Ca
Review №25

These guys are great!! Very friendly and honest! Don’t bring your car anywhere else! I changed locations to follow my favorite mechanic, Justin! I don’t let anyone else touch my car. Ask for him next time you stop by

Em
Review №26

Great experience. George Is AMAZING. Such a great guy!! Amazing price and car sounds great. This will be my new car repair shop. Thank you monro!

Li
Review №27

Amazing customer service. Super friendly and helpful. For someone who knows nothing about cars they did a great job explaining everything going on. Definitely recommend!!!

Pe
Review №28

I have to say the guys at Monroe definitely took care of me. I was told to see George about my jeep from another shop. Going by what they said, George said budget for $600 after he looked at my jeep test drove it and found the problem it turned out it was the U-Joint in my drive shaft. He also charged much less than the 600. So I also got my inspection and oil change done on my jeep and my wifes Malibu and still have over 200 left from the original $600 budget. Thanks to Georges honesty I was able to get more work done and have a great Mopar mechanic in my local area. THANK YOU!!!

be
Review №29

Everytime I walk into monroe Im always greeted with someone at the counter.... also they address me by first name which shows me they value me as a customer..... if n e one is thinking about trying this place I highly reccomend giving them a shout....

Ab
Review №30

Very professional and seem to genuinely care about customer service unlike most businesses these days who only seem to care about the bottomline...

Ma
Review №31

I had a great experience here. Joe worked on my Equinox changing out my wheel bearings and did an excellent job! They do great work and in a timely manor. I definitely would recommend this place!!!!!

Mi
Review №32

Excellent service. Very quick and Efficient. Everyone who works at this location is always helpful and knows exactly what they are talking about when it comes to your car!

Tr
Review №33

Was fast and courteous

Ri
Review №34

Good reliable service friendly make an appointment and youll be out of there as soon as possible

Ll
Review №35

Any time Ive come in with my Saturn, the manager George always greets me and is very courteous. They do great work, are very efficient and always have the car ready when they say they will. These are my guys!!

Ch
Review №36

Always take my car(s) here. Best mechanic George knows EVERYTHING about all cars!! 💛💙

Mi
Review №37

I feel confident with mechanics that are also car guys. As a new-ish customer, George, will try to get you the best value for whatever repairs or parts. George and his team are great! highly recommended!

Tr
Review №38

I needed to get both my headlights replaced as both blew at the same time. The manager, Greg, was very understanding and got it done that day within a couple of hours for a great price.

Da
Review №39

Quick pace and courteous plus they keep their scheduled appointment times .

Si
Review №40

The mechanics at Monro are incredibly professional. I’ve been here twice for an oil change and each time was quick, easy, & affordable. I trust them with my car 100%.

Ma
Review №41

Brought my car there for a muffler. George was very helpful and professional. He showed me what I needed and the job was done quickly and perfectly. I highly Reccomend George and his crew To all my friends and family for all thier automotive needs. If you use these guys you will not be disappointed.

El
Review №42

Excellent services. Everyone here is super patient, helpful and friendly. George and Joe are absolutely fantastic. All aound very professional and efficient, I would highly recommend!

So
Review №43

I’ve been at this Monro location about 5 times for several different services (State inspections, oil changes, muffler replacement, rear brakes) and I have had really good experiences every time. Joe and George are both such courteous people. And I am surprised every time at their prices. I’ve had quotes from other garages in the area and Monro is always the least expensive. They always honor the coupons that they mail me. And on top of that there’s often some sort of discount if you use the Drive Card. I’m not someone who likes having a million credit cards, but I recommend their Drive Card. We opened the card when we got that big brake job and got 0% financing for 6 months, which needless to say was extremely helpful. I bring both my Grand Cherokee and my Civic here for everything now.

Ga
Review №44

Man, I love the guys at this location. That manager George really knows what hes talking about, I would never go to another location. That guy Joey is always working hard whenever Im there. Excellent, excellent service.

an
Review №45

As a regular customer for years I can assure you that this is one of the best repair shops in Poughkeepsie. We have had many of our cars serviced there and they have never let us down.Great diagnoticans and full service maintenance skill sets on their team. Now more than ever, George and Joe and the whole team are courteous and thorough with their work. On those occasions where I needed their help in an emergency they have always been there for me. Please continue the good work as I know I will continue to use them for all of my familys automotive service requirements. I give them 5 stars and A+++++ in my opinion for they are the best at satisfying me with their automotive services.

Ja
Review №46

Great service. George is the best person to take your car to get fixed hes honest and reliable.

Sa
Review №47

I absolutely love this place! The men that work here are excellent and helpful. The manager George is great and very respectful with all customers that walk through the front door. And the assistant manager joe, dont get me started with him. I can never leave this location with out a smile from him! I will always bring my cars here. They are truly amazing!

Al
Review №48

Great people, great prices, quick work!

Di
Review №49

As always George and his staff are great and very trustworthy.I was in the car business for 35 years and l trust them to always help.

Am
Review №50

I love this location. George is amazing! He treats all customers right! I had justin do an oil change on my car and he did my service justice!!

Pa
Review №51

I was very skeptical trying a new location, but after going to this location the service was great and life saving. Very patient with me and explained things I didnt understand. I truly appreciated their service.

Ch
Review №52

Always ready to help

Mr
Review №53

I had a 3 hour wait even though I had a appt. But this was a extremely busy day. But once my car went in it was out in less then 15 mins. Very polite guy at the front desk. I think I asked a million questions and he didnt get flustered at all.

Ro
Review №54

Awesome staff, fast efficient and reliable. Hard combination to come by nowadays

Sa
Review №55

Extremely nice and helpful on the phone when I called to make an appointment - didnt rush through the call like most other places do.

Br
Review №56

Went to Monro muffler in Poughkeepsie, George and his staff were very helpful in telling me what my car needed, I will definitely go back there in the future.

Ch
Review №57

Excellent service. George is the best mechanic ever! Serviced all of my cars over 15 years! 🇺🇸🐾😃

Bi
Review №58

Great service and friendly people..I will be back!!

Co
Review №59

Fast, Great service at an excellent price. Highly recommended!!

De
Review №60

Doesnt deserve a rating with the most recent service Ive received. I took a vehicle to get an inspection and left out of there with them telling me I have to pay $1300 for brakes and shocks... The worst part was I almost got into an accident because whatever they did to the vehicle had my brake pedal touching the floor. Horrible experience and I wouldnt want this to happen to anyone else. Be careful. My vehicle is now parked because I refuse to bring it back to the same guys that carelessly did their job.

Ma
Review №61

First class service !! George and the crew went out of their way to make sure I had my car on time and helped out with a better price then I originally thought !! I will be back !!

Cl
Review №62

Friendly Service and Fast.

Ma
Review №63

It says that it’s open until 6 pm. I just got in to try fix a tire at 5:20 01/02/2019Two workers with their phone and talking told that they couldn’t fix it because they only 10 minutes more of workYou better come back tomorrow.

Br
Review №64

Good services great people great prices and have a know how

Er
Review №65

Monro has been taking care of my cars since I moved into the area. I feel like an old friend to George whenever Im there Price is always very reasonable and work is quality I highly recommend.

Ka
Review №66

Ive been going to this location for about 28 years. Ive been fortunate to have the same mechanic for all of this years too! They take crazy care of you, new customer or established one!

Th
Review №67

Always a good experience at Monro Poughkeepsie with George and his staff. Very Profeaaional and courtesy. We bring all our vehicles to them. They dos an outstanding job with my 2006 Mercedes Benz. Thanks again!

Br
Review №68

My dad went here and now i bring my car here. My favorite place to go. The manager is a good guy.

Ka
Review №69

This place has such a better atmosphere since George has officially become manager!

Ma
Review №70

Joe and Chris were awesome! Had a great experience with them and they got the job done within reasonable time.

Ka
Review №71

PROMPT, REASONABLY PRICED SERVICE AND GEORGE, THE COUNTER GUY, WAS MOST HELPFUL! THANKS, GUYS!

Ma
Review №72

Quick service and friendly people. . . Thank you!

Di
Review №73

Glad to see this place is under new management. Excellent customer service.

Ch
Review №74

Prompt, courteous, friendly service. Small business atmosphere

Da
Review №75

Been coming back to the Poughkeepsie location on Mill st for years very satisfied with the staff.

Ti
Review №76

Went for a NYS inspection. Great job. I was in and out in no time and Joey the mechanic was very helpful.

Au
Review №77

Never ever bring your car to Monro at 350 mill st, Poughkeepsie.Had my car done state inspection with them. And they failed me due to my tires are too old. Told me to change new tires with them which cost $600. Otherwise, they reject to give me state inspection pass sticker. However, I just done my 5000 miles service with dealer two weeks ago and my car is in really good condition, nothing need to be done. Totally scam I cant agree more!

Am
Review №78

Great service. Everyone there takes care of my cars very well.

St
Review №79

Talk to George, hell make sure youre driving a safe vehicle.

Pa
Review №80

Quick, cant beat the price and very helpful!

Vi
Review №81

Pricing not up to par.... The Mavis charges way less for oil changes and he says he can do things but can’t do the full job..... This guy just wants the money while ya car would break down on the highway DO NOT GO HERE!!

Jo
Review №82

The staff at this monro is friendly and professional. I know I can trust their judgment on what my car needs. I have been taking my cars there for around 15 years now.

Jo
Review №83

Absolutely horrible service!! Rude right away & refused to even look at my car for 3 hours. Suggested I drive 20 minutes to the other Monro shop despite the fact that my cars brakes were completely shot. Dont waste your time......go somewhere else!!!

Wi
Review №84

I have never been to a garage where the crew is so curtious and helpful. I would go to them for everything now.

Ja
Review №85

Been going there for years. Always helpful with my wife and kids.

ka
Review №86

Theyre just great, honestly all the guys here get the job done and they get it done fast and without pain! #loveit!

Ev
Review №87

Awesome I get all my small stuff done here. Conviently located, professional sevice, good prices!

Kr
Review №88

Best place ever ! Good service and excellent hospitality

Gr
Review №89

Wonderful service very last minute, and great conversation.

Ch
Review №90

Great service. Will return!

La
Review №91

Nice employees and you wont get ripped off

It
Review №92

They made me a happy customer

Mi
Review №93

Great place trusting honest

Da
Review №94

Great place.. good people..

th
Review №95

Awsome work..and treated well

MC
Review №96

Great service, part problems, job took longer than expected. Little extra comp would have been appreciated for my inconvenience.

pe
Review №97

On time and great customer service

Aa
Review №98

A little on the expensive side but they are FAST AND COURTEOUS!

Mo
Review №99

Only place i trust with my car. I refer people all the time.

da
Review №100

Terrible place for service. Had my car there 6 times and finally had to bring it to the dealer.

Information
14 Photos
100 Comments
4.5 Rating
  • Address:350 Mill St, Poughkeepsie, NY 12601, United States
  • Site:https://locations.monro.com/ny/poughkeepsie/350-mill-street.html
  • Phone:+1 845-208-5986
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:9:30AM–4PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
Similar organizations