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Dutchess Chrysler Jeep Dodge
2285 South Rd, Poughkeepsie, NY 12601, United States
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Dutchess Chrysler Jeep Dodge
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Ni
Review №1

Just got my new Jeep Grand Cherokee L from this dealer ship, the vehicle is gorgeous and everything I was looking for,Worked with a young man named Haddy, great kid. He made the transaction seamless and truly looked out for my best interest. If i had the money to buy another car right now I would lol.They have a customer for life.

Br
Review №2

Great dealership!! Professional and Courteous and They fit me in last minute (thanks Dylan) while I passing through town for inspection and oil change

Al
Review №3

Haddy from dodge is great! Very honest tells you how it is. He not only looks out for you the customer but finds the best fit vehicle to your budget. I definitely recommend going through Haddy to purchase any vehicle at this dealership.

Ma
Review №4

I went in to lease a vehicle. I had already done the research on the exact vehicle I wanted. I found it on the Jeep website and was directed to Dutchess Chrysler Jeep Dodge. I used the Price options tab and checked how much deposit was needed as well as the estimated monthly cost. When I got to the dealer I found the vehicle before going inside and alerted the salesman of the vehicle. He retrieved the key and I gave it a test drive. He immediately told me the the 10% down ($4,600.00) that the website said was required was nowhere close enough to the deposit needed if I wanted the payments shown on the website. Mind you credit scores werent a factor yet and would not have been an issue anyway. After I spoke to him further, He said hell be back. When he came back it was to tell me the car is already sold and I left before he could attempt to try and put me in a more expensive model. I then left and went to another Jeep Dealership where I found a similar model with the same specs that I was looking for. At the next dealership the process was smooth and the deposit was not even a fraction of Dutchess Jeep. I feel offended with the level of robbery that they were about to commit. Im glad I left because It was meant for me to walk out and go to another dealership. Honestly I think it should be a crime that a dealership as big as Dutchess Jeep can just rip people off on such a level and continue to operate their business when hard working people are literally just looking to purchase a vehicle. The second dealership gave me several lease options to go over and explained every cent that I was spending and would be spending which again was nowhere near the heinous prices that Dutchess Chrysler Jeep Dodge were requiring. New York should have laws in place to make sure businesses such as these cant rob the very communities that they are allowed to operate in.

Bu
Review №5

Went there to look at a gladiator and talk to one of the sales staff about it and he had ordered me one with the exact accessories that I needed. I had a great experience with nick from sales department and frank from who helped with the credit stuff was really helpful. Ordering and buying new vehicle went smoothly. Both are vary knowledgeable in what they do.

Mi
Review №6

Just leased my third Jeep Grand Cherokee with Dutchess. The level of service is unmatched. From the owner, Sean, to everyone else I worked with, Phil / Santos / AL...I say THANK YOU! At what other place does the dealership deliver your vehicle so you dont have to sit there all day? Quick, friendly service with an unmatched price. NO NONSENSE! I will be going back to Dutchess when this lease is up. BEST OF THE BEST!

Vi
Review №7

Thank you Haddy for such a pleasurable experience. I love my new Jeep thanks to all your help!

Mi
Review №8

I am from New Jersey and I was struggling to find this built to serve ram truck. it’s a special edition. And I ended up finding one in transit coming to Duchess Chrysler Dodge. I called them up and I spoke to John, wow! What an awesome guy, very honest, to the point, did not waste my time at all. He got me the best deal. I drove an hour and a half to pick up the truck and everything was ready I was able to sign everything and get out of there within a half hour. On top of that, this truck was being held at a warehouse, John actually went and drove and picked it up himself and brought it to the dealership so I can drive to pick it up and buy it. Highly recommend this dealership !

Ma
Review №9

Never buy a vehicle from here. Sales people are totally dishonest. But a pre-owned van from here about 2 years ago. The sales rep said had a 82 month 100000 bumper to bumper warranty. Brought it in for issues with seats not going down and cable broken. Vehicle miss firing and transmission line leaking and was told nothing is covered under warranty. Stay far away from this place.

Ma
Review №10

I had such a great experience with Dutchess Jeep. It was literally one of the easiest transactions I have ever dealt with. Salesman Nick Barone is truly a class act; he was very professional with a fun sense of humor. I would recommend him and Dutchess Jeep to anyone and everyone.

Be
Review №11

I had an amazing experience customizing my 2021 Grand Cherokee. I had the pleasure to work with Santos and he was amazing ! He listened to everything I wanted in my car and made sure it happened! I am completely in love with my new Jeep and will definitely recommend this dealership and Santos to family and friends. Everyone at this dealership is super friendly and welcoming, thank you Dutchess Jeep!

Sa
Review №12

First time experience leasing a vehicle through Dutchess Cars. I am extremely happy and excellent customer service from the salesman, Daniel Gemmel. He worked with me and found me the best deal possible. Would highly recommend asking for Daniel. 10/10 experience and will definitely be a returning customer in the future. Thank you!

Da
Review №13

I worked with Vinny and John on a new lease. Both of them were incredibly nice and knowledgeable and helped me through the process quickly and professionally. The finance department worked diligently to set up my new lease with a great bank. I will be coming back for any services I need! 10/10 would recommend.

Ro
Review №14

Go to Dodge and ask for Stacy, she’s the absolute best sales person I’ve ever dealt with. She showed me all my options with no pressure to buy. She actually made the whole deal fun. She was very honest every step of the way. I love the truck she sold me. It was a tough decision on which one to choose from. I don’t get impressed easily. I recommend Stacy when shopping at Dodge.

De
Review №15

I just leased a Jeep Grand Cherokee from here and I couldn’t be any happier with it. This is my first time dealing with this car dealership, and it was a great first experience. I went in on a Monday morning just to look around, and by Monday night, I was driving out of the lot with my new Jeep. I didn’t think it was possible to get things done that fast. The sales person that helped me was Stacey. Not only was she very helpful and worked quickly to get my paperwork done, but she wasn’t pushy like some other sales people I have dealt with in the past...I think that’s so annoying when you get someone like that. She was real, and you could tell she wasn’t putting on a show just to sell a car, told me like it was, no BS. It also helps that she has the personality that makes you feel like you’ve known her for years. The finance manager, Frank, was great too. Very nice, not pushy, and knows his stuff. He too was great with getting everything together so quickly. Teresa in the service department is a gem as well!! A really great staff they got here!

Ty
Review №16

This place has great deals and their cars are even better. Me and my girlfriend were looking for a car pretty quickly in preparedness for our new baby and we were looking for months and then Dutchess cars was selling a great 2018 dodge durango and we fell in love. We dealt with Santos who was an amazing representation of this business. Overall it was a great experience especially for people like us who traveled to a different state to buy the car. Would STRONGLY recommend!!

Ke
Review №17

Great experience overall. We came in right as they closed but they kept it open until we were ready to make a deal. Andrew, the salesman, was a wonder and ensured we were confident in the purchase before putting anything down. Also shared a wealth of resources for after the sale. 10/10

Ra
Review №18

If I could give more than 5 stars I would! Nick Barone couldn’t have made my experience any more painless and amazing! From walking in the door to leaving with my brand new car, he made sure I understood every little thing and made sure I was more than 100% satisfied. Dutchess Dodge has made a new customer, and anyone looking for a new car please please please go see Nick! He won’t let you down!!!

Sa
Review №19

We had a great experience at this dealership buying our 2021 Jeep Renegade! We left feeling comfortable and confident with our purchase, and will definitely be looking to do future business with them! If youre looking for a personable and knowledgable sales person ask for Haddy. He took the time to answer or questions and was patient with us and our toddler who was far from happy about having to be there. He even reached out to us afterwards to make sure we were satisfied with our purchase. The finance team was excellent and achieved getting us the car we wanted in the exact price range we wanted to be in! They were extremely helpful. We like to base our experiences off of the people who work in a place of business and as far as the sales team here at Dutchess Chrysler Jeep Dodge they get an A++ from us!

Te
Review №20

Chris spent 6 hours with me ensuring I was happy with my car! Highly recommend

Br
Review №21

Bought out lease with Haddy. Quick and easy. Knowledgeable and helpful with any questions I had.

wi
Review №22

This has been the best car buying experience I have ever had😊👍🏽. Andrew has been top of the line and has gone above and beyond for me. 10/10 would definitely recommend. Love my new Jeep and when that time comes again I will be returning to buy from this dealership. Thanks again Andrew Hughes.

Ma
Review №23

Purchased a new Kia from Haddy, great customer service, gave me all in the info I needed, knew his stuff very well, more then happy with my Kia Forte

Is
Review №24

Just purchased a car with Haddy. He was great helped me find what I needed and help make it a smooth process

An
Review №25

No big deal, but if it says on your door that you are open on Sundays, you should be. Made me get out of my car in the rain for no reason to check.

Mr
Review №26

Simply wanted to note that the care and service I received when buying my new car was world class. Nick Barone and George Segarra were both great; couldnt have asked for more respectful, considerate and sincere treatment. Thanks all around.

De
Review №27

As always i’ve had another great experience with Dutchess Kia… Dan my salesman was thorough and knowledgeable professional and courteous I will keep returning and telling everyone I know about my experience here

Br
Review №28

I walked into Dutchess Jeep on a whim to see what my options were for my lease that was ending. I sat down with Joe Gutierrez to look over some things and I ended up buying my first car ever that day. Nothing was forced or pressured. It felt right. He explained the entire process to me as it was happening and what were my best options were. It didn’t feel like I was talking to a salesman. It was so casual. I drove home with my new car that day. This guy is awesome! I have his cell and I feel comfortable enough to shoot him a text with any questions at any time. This is my first review on google... I did it because Joe is that good.

Kr
Review №29

Highly recommend! Stacey and Kevin really pulled off a personable, professional, and pleasant transaction from the moment I walked in until I drove away in my new Ram! Honestly the best experience I’ve ever had at a dealership. Thank you to the entire team that made my birthday epic!

Sa
Review №30

Andrew Hughes was amazing 👏🏽👏🏽👏🏽👏🏽👏🏽. He listened to what I was looking for to the letter. We went on two test drives in two different Jeep Compass’ & I absolutely feel I am getting an amazing deal. He was very patient and inclusive with my father. He reassured me in every concern I had and clarified any confusion. He worked with me on my trade in which was a miracle in itself! Now, because of him I am the first in my family to be a proud owner of a Jeep Compass!!! Thanks a bunch Andrew!!!

Al
Review №31

I just bought a car here and the service was excellent! I had such a great experience. Stacey was my dealer and she was so nice and did everything possible to make it happen. Highly recommending her and this place to all my friends and family!

Ta
Review №32

I had such a great experience here. Andrea in Internet sales was so helpful, she was able to find the perfect car for me. She is very professional and takes her time to make sure you find the car you are 100% happy with. Kevin from finance was also extremely helpful, he was able to answer all of the questions I had and more as a first time car buyer. My salesman was John Klonowski and he was very respectful and helpful whilst helping me with the sale! I was in and out in two days with a brand new car! Customer service was very good! Highly recommend this place for your car needs!

Ti
Review №33

Highly recommend buying a vehicle from Dutchess Dodge. Haddy made the buying experience very easy and hooked me up with a Compass!

Er
Review №34

Amazing service and professionalism. Felt right at home here. Haddy was very precise and took care of everything needed for my new beast. Everyone from the sales team and service was great.

Do
Review №35

Great service experience overall. I had basic services performed (Tires Changed/Oil Change/Rotate). Staff is very personable and COVID safe. Scott was very attentive, personable, and started the process right as I arrived. Also, I noticed the staff was sanitizing the waiting area, as well as everyone was wearing a mask. Finally, at checkout the cashier took the time to sanitize both my credit card and keys. Convenient and easy to do business there. Definitely will return!

Do
Review №36

Stacey our sales consultant did an excellent job helping us lease a new 2021 jeep. She was efficient, friendly, and very knowledgeable. She worked around our schedule and couldn’t be more accommodating thank you dutchess dodge!

Pa
Review №37

My experience with John klonowski was a very great one. He broke everything down for me and go step by step with questions. There was no pressure and he was hands on with the Jeep Grand Cherokee. He makes it so easy and was very clear and direct with our transaction. I do recommend him in your future endeavors in getting a great price on vehicles

Am
Review №38

Andrew Hughes was incredibly helpful and I highly reccomend any First Responders go see him for a vehicle. He will listen to what you need and will get it done! His experience and knowledge made us confident that we made the right choice for our next Jeep!

Lo
Review №39

They were helpful, pleasant and patient from start to finish. Everyone was super friendly and went above and beyond..from watching my dog while I test drove to dropping off forgotten paperwork at my house.Thank you Joe G. and Frank!

ol
Review №40

I had the pleasure of working with Dan at Dutchess Kia! He was the absolute best and answered all of my crazy questions and concerns. Go there and ask for him because he made the whole process easy and stress-free!! I love my car and he even checked in on me to see if I had any further questions about it. Great service and people there.

Co
Review №41

Chris made my car buying experience so easy and fun. He actually drove me around the lot and showed me every model I would like and made sure I didnt leave with my second choice. I got the car I wanted in the color I wanted at the price I wanted and couldnt have asked for a better salesman! Thank you Chris!

Sa
Review №42

Joe G was awesome! He was completely forthcoming about all options and prices and went above and beyond to get us in the exact car we wanted! We absolutely will be returning. The finance guy was personable and handled things really quickly to get us in the car and on our way. Thank you both for all your help and the wonderful service!

Lu
Review №43

This a great place for your next buying journey i called the dealership for questions and they were very very nice and helpful best place to do business

Ad
Review №44

Nick Barone saved me from my boring mom car. I am so happy with the purchase of my Jeep Grand Cherokee, its fun to drive again. It handles so nice and I feel safe and love all the bells and whistles it has.Nick was able to answer all my questions and concerns. I felt confident buying my car here. Its exciting getting a new vehicle and having a great experience with the dealership is important to me.

Sy
Review №45

We recently welcomed a new Jeep Wrangler into our family! Thank you Andrew E. Hughes and Duchess Chrysler Jeep Dodge for making this experience wonderful!! 😊

Fr
Review №46

This has been my best experience buying a car. Go to dodge and ask for Haddy! Haddy took care of me, gave me great service and treated me with respect. He was very straight forward and love the Jeep he sold me. I highly recommend this dealership.

Al
Review №47

Haddy made our transaction easy and satisfying. We traded our loved, and now missed, 2018 Jeep Compass Trailhawk on our new 2021 Jeep Cherokee Limited and we couldnt be happier. The new Cherokee has been a driving dream this past week, especially with all the new features. Haddy, John, and Dutchess Chrysler Jeep Dodge Ram are an excellent team. If youre looking for a new vehicle I highly recommend them.

Gu
Review №48

Got a 2017 Jeep Grand Cherokee Laredo from here and the sales staff was outstanding. We went to a few different dealerships and no one listened to what I wanted with my car, until we came here. John K. Was amazing and so helpful with getting me something that I wanted and could afford.

Za
Review №49

Came in looking for a Wrangler and Haddy hooked it up. He provided great customer service and made the process super easy. If you’re in the market for a Jeep definitely come to Dutchess Jeep and ask for Haddy

Su
Review №50

My husband and I, last minute, wanted to see if we could trade in our Ford for a Dodge, walked in too late on Wednesday (sorry) and were helped by Stacey. Long story short, she stayed late and we bought a Dodge! Not only happy with the truck itself, but the whole experience was painless and fun. Would definitely recommend her to anyone 😊

da
Review №51

Bought 2 cars from here in the past, both were a great experience. We walk in this Saturday because my current Jeep was a total loss from an accident. The older salesman right inside the door with all the plaques saying something about 20 years of service just looked at us. Everyone else seemed very busy. We asked him on info about Rams and Wranglers, we were still up in the air. He didnt seem to want to get out of his chair to show us anything, just started barking numbers. We looked around for another salesman but again it seemed busy. We left! Ended up going up the road and buying a brand new Tundra.

Di
Review №52

I had a wonderful experience with Stacey. She helped get me into a Jeep Grand Cherokee when I thought I couldn’t afford it. She was extremely patient and explained things to me clearly. She has even gone above and beyond after my purchase with assisting me with the Jeep Wave program. I would definitely recommend Stacey if you are looking for a Great experience! No pressure. Just an honest, great sales person!! Thank you Stacey. I love my new Jeep!!!

Ja
Review №53

I want to Duchess Chrysler dealership on February 27th 2021. Upon entering I was greeted right away and a few min later was paired with Santos. Walking into the dealership I knew exactly what I was looking for, I knew my price point I was looking for and I knew I wanted a Jeep. Well what I wanted is what I got!! Santos made my whole experience and process so easy, stress free and honestly the best car purchasing experience I have ever encountered with. He showed me a few options in my price bracket and was very knowledgeable about all the Jeep answering any questions I had. He did not try to nickle or dime me and push a more expensive car on me, he listened to what I wanted and delivered!! He was patient and kind and when it came down to 2 choices of Jeep I was torn between he let me take the time to look at them both inside and out, side by side and drive them both twice so I knew I was making the perfect fit for me. Buying a car is not a quick decision, it is an investment and Santos made me feel like I could take as long as I wanted to decide until I made the right choice for me. I wound up picking a 2017 Limited edition Renegade which I am absolutely in love with, it has all the bells and whistles I was asking for and then some, I truly couldnt be happier. Santos ever showed me and helped me with some of the features in the car that I didnt even know about, he truly is great!!! I am so glad he was the one to help me. When I went to pick my Jeep up, Kevin helped seal the deal and finished the paperwork, he too made that effortless and easy. Together they made this experience so much better and easy for me, and I LOVE MY JEEP!!! I can not thabk you enough, but thank you!!

La
Review №54

Joe and George made the purchase of my Jeep Cherokee a fabulous experience. Both were extremely kind, knowledgeable and patient. They answered all of my questions and ultimately put me in a car that was affordable and great for my expanding family! Thank you both for everything!

Ed
Review №55

Bought my Jeep Wrangler Unlimited Sahara and I couldn’t be more thrilled. Hadee Juwainat did an awesome job making me feel comfortable and kept the process as simple as can be. I booked my appointment through Andrea and she also helped keep me informed throughout the process. Also shout out Nick Barone he showed me how to do all the cool things my new Jeep can do. All together they did a hell of job. Highly recommended

ky
Review №56

Had a great experience at Dutchess Dodge getting my new Wrangler. Dan was great from the beginning and helped me get the jeep i wanted. Highly recommend, ask for Dan !Thank You for your help!

Ge
Review №57

Nicholas Barone did an amazing job with my new 2021 Jeep Grand Cherokee Overland. We’re coming out of a 2018 JGC limited and this was a big step up. Nick was very patient when explaining all of the different trim levels. He really knows his product and didn’t hesitate to answer any of my questions.Thanks to the Nick and of course Britney who checking in with my during the process. Dutchess Jeep is a great place to buy a car when compared to the other dealerships in lower Westchester.Thank you again guys for a home run hitting transaction !!

Br
Review №58

Would recommend EVERYONE YOU KNOW, know or have heard of Go to Andrew Hughes! He is the best in the business! Got me in my dream car and so much more.HE called HIS INS. agent partner on a late Saturday when EVERYONE WAS CLOSED on her PERSONAL CELL AT HOME WHILE GARDENING TO 3-WAY CALL AND GET THE INS. DONE ON THE SPOT and had agent literally stop gardening and go into her home office to start policy!Icing on the cake, got me a warranty for “few bucks over COST” and literally said (I won’t sell you this unless you’re taking an extended Premium Care Warranty on it, bc I care and will see you for this one next one, and forever.Gave me business card magnet and hand written thank you note in an envelope ! What a nice touch on a perfect experience.________________________________To Phil & Sean,You have THE. GREATEST.#AndrewHughesSALES 🏆Andrew, our LOYALTY WAS, IS, and FOREVER is WITH YOU. You’re the Epitome of a true Gentleman and Professional in every sense of the words.“Bri with the DESERT STORM OSCAR MIKE!” ✌🏼And it is true, he took bets when he took it in on trade and HE SOLD IT to me in LESS THAN 48 hours after taking it in!NOPE, this is not a paid-endorsement, this is me!

Ad
Review №59

Great experience. Went in for a specific car, got to test drive it for over an hour, quick and easy transaction. Had an issue with the lien on my trade in, but they went above and beyond to help get it taken care of. There was a minor sensor on when I got the car the next day, but they ordered the part and out was ready to go in by the end of the week. These guys are awesome.Shout out to Stacey! She was great!

Br
Review №60

ABSOLUTELY GREAT EXPERIENCE WITH ANDREW! BUYING A JEEP CHEROKEE TODAY, COMPARED TO MY OTHER EXPERIENCES AT JEEP DEALERSHIPS ELSEWHERE, THEY ACTUALLY TAKE CARE OF THEIR CUSTOMERS. WILL BE BACK FOR MY NEXT CAR FOR SURE.

Ca
Review №61

It was a pleasure working Haddy! All questions were answered, he is very knowledgeable and I am very satisfied with with everything. I would highly recommend both Haddy and Dutchess Dodge.

da
Review №62

This dealership is by far the most helpful and efficient I have ever worked with. My husband and I just leased a new truck with them and after dealing with another dealer for years this experience was a breath of fresh air. We had the pleasure of working with John and he was straight forward, professional and friendly throughout every step. The deal we were given was amazing as well!! I recommend them 100%.

Re
Review №63

Thank you so much for helping us surprise our daughter for her 21st Birthday! She loves her new Ram 2500 Night Edition! John, Sean, Nick, Brian and George always a pleasure doing business with you 😀I have such great videos and pictures of the whole thing we will treasure forever!This is our 6th purchase in 18 years from Dutchess Chrysler Jeep Dodge and each time the experience has been great!

za
Review №64

I really loved this place at one point in time still like them but they need to work on get the job done right in service when a customer is let them know whats up with there car. But I get its there job but no one should have to bring a car back 5 time in a month every Friday cause that all you get off to bring it in. I really wish they see how much time they took from me doing that instead of just listening to what I was saying and really look it over right. The guy Scott there seem to be a nice guy and taking the time out for me I appreciate it but would like to see more effort from all the staff not just one. Pete was my guy I always deal with there he is the man always made me feel comfortable with him and my car.

Ki
Review №65

I just bought a vehicle from Dutchess and I had a great car buying experience thanks to IRA W. and the Dutchess Chrysler Jeep Dodge team! Thank you.

Ry
Review №66

Haddy did a great job making this experience both easy and exciting!! I highly recommend working with him, you will not regret it!!

Be
Review №67

Best customer service, Salesman Joe and Manager Sam Abraham gave the best service and treated us at with great respect. They gave me a good deal that I cancelled my plans to shop around at other dealerships instead got the car right away! I highly recommend them!!!

St
Review №68

Andrew was extremely knowledgeable and helpful with the purchase of my new Jeep Grand Cherokee. He was even able to arrange same day delivery of the vehicle, thank you Andrew#AndrewHughesSales

Ke
Review №69

My fiancé went in to Kia solely to look at the new carnival. But of course decided to buy it instead of just taking a look! He had the pleasure of working with Dan Gemmel who was so honest and kind. My fiancé was so happy as was I because the car is everything but what was even better was the service Dan provided. He laid everything out, showed us honest numbers to work with, stayed on top of everything and at the end made sure we had the full tank of gas (that the last and different dealership failed to do). We are beyond happy with our new car and so grateful for how helpful Dan was to us. Thanks Dan @ Dutchess Kia !

La
Review №70

Just wanna say a big thank you to both John K. and John M. for helping me out and for the great service they provided, took a big step upgrading from a sports car to a Jeep Wrangler. I highly recommend Duchess Chrysler Jeep and Dodge, I was very impressed with my experience and John klonowski really hold it down. Thanks again to both of you

To
Review №71

ONE NAME ONLY ANDREW HUGHES!!!!!Left my Audi A6 supercharged for a Jeep!Thank you Andrew you were the best!Tanya

Me
Review №72

Purchased a 2021 Jeep Grand Cherokee Haddy was my salesman and I had an AMAZING experience I will never go to anyone else ever again he was very knowledgeable and was not pushy AT ALL, Haddy and Frank were great THANK YOU DUTCHESS DODGE

Ri
Review №73

Today i purchased a new 2021 dodge ram pickup. I was helped by Haddy Juwainat and couldnt ask for a better buying experience. Mr. Juwainat walked me through the entire process and helped find the vehicle that fits my needs. I was very impressed by how fast he was able to get me on the road. I highy recommend Dutchess dodge. Ask for Haddy!

da
Review №74

Nicholas Barone did an extremely good job of getting me into a new vehicle. Great customer service. Went above and beyond and put my interest first and laid out all options on the table.big thumbs up to Dutchess dodge and staff thank you. My 2021Durango RT is sick!!!

Ke
Review №75

Service manager Jeff is the best bar none, he took care of my problems with a smile, I’ve purchased 4 vehicles there and will continue to do so in the future!

Ar
Review №76

Went here to look for a new Ram. Walked around the building twice passed 3 people, and went into the show room for a few minutes. Not a single person greeted men said hello, or asked if I needed help.Merica.

JO
Review №77

Excellent car buying experience with Dan at Dutchess Kia. This is the first time I can actually say it was a pleasure to buy a new car. Dan was very patient with all my questions and very pleasant to deal with. I was very happy and absolutely LOVE my new Sorento! I will recommend to my friends and family.

Ke
Review №78

The sales person Stacey M. Was very pleasant and very helpful. She answered all our questions and I ended up buying out my lease and my husband also traded his lease for another updated one. We highly recommend Stacey for all your car needs she really made us feel at home and comfortable.

wa
Review №79

Dutchess Chrysler Jeep and Dodge on Route 9 made the transition of ending our lease on our KIa Soul into a new 2021 Kia Soul extremely easy. Our sales rep, Nick Barone, made us feel at ease and made the process so painless that we also decided to buy a 2020 Jeep Cherokee from him on the same day. Dutchess Chrysler is truly hassle a free experience and I highly recommend them. Definitely see Nick Barone and his manager for the best deal out there.😀

He
Review №80

Let me begin by admitting that I am the pickiest, most annoying buyer there is. And despite this, Nick Barone is my favorite and an absolute pleasure to deal with! I’ve gone back for my second Jeep specifically because of him & will continue to go back as long as he’s at Dutchess. Despite moving an hour away, I have continued to travel to this dealership solely because of Nick! In my experience, he has gone above and beyond to ensure customer satisfaction with purchases. Between his help & the safety of Jeep, I’m a forever customer. 😊

A.
Review №81

I just ordered a new Wrangler from Dutchess Dodge and I must say it was the easiest car-buying experience Ive ever had. My sales rep was Nicholas Barone, and his knowledge and professionalism far exceeded my expectations. I will definitely be a return customer at Dutchess Dodge.

Ja
Review №82

Purchased a 2019 Ram Limited yesterday. Was able to test drive and purchase in a single day! Salesmen Hayder J. was great! Would do business again!

St
Review №83

Stacey was knowledgeable, friendly and patient as I picked out my Jeep Rubicon. Very helpful!

Ko
Review №84

By far one of the best sales experiences I’ve had was with Nick Barone. Not only does he go above and beyond to make sure you get the car you want, he knows all of the details for every car you could possible ask about! I personally am not that great at making up my mind about a deal, but he was right there with multiple write ups, showing and explaining the differences in multiple vehicles, and going over each detail until I found the one for me. I ended up in a stunning 2021 Jeep Cherokee lease and he knew all of the answers to my leasing questions. When you go to Dutchess Dodge ask for Nick, you won’t be disappointed!

Jo
Review №85

Process of leasing a new car with John Demilo was great from start to finish. No pressure, no pushiness, and got the deal to work. The business manager was great as well. Car was delivered on time and John took the time to go through everything.

Jo
Review №86

I had a great experience working with Dan at Dutchess Kia to find my new Kia Sportage. He was extremely helpful, honest, and knowledgeable. He even went out of his way to help me get my car back home and followed up to ensure everything has been smooth. A really positive experience with Dan!

Da
Review №87

ANDREW HUGHES WHO IS AND SPECIALIZES IN FIRST RESPONDERS (like Myself). AND an ‘SRT PERFORMANCE’ SPECIALIST DID AN AMAZING JOB I NEVER THOUGHT I WOULD BE LEAVING ON THE SAME DAY OF MY VISIT WITH A BRAND NEW JEEP RENEGEDE, ANDREW’S SMILE, COMPASSION, CHARISMA. SWAG, KIND WORDS, and ESP his. SHARP APPEARANCES AND PROFESSIONALISM NOT ONLY MET MY NEEDS BUT SURPASSED MINE (wife’s included!) WILDEST EXPECTATIONS!MAKES ME AND MY WIFE NEVER WANT TO EVER STEP FOOT IN A DEALERSHIP THAT HE IS NOT INVOLVED WITH BUT HE ASSURES THAT DUTCHESS RAM IS HIS FOREVER HOME AND THE DUTCHESS UPPER MANAGEMENT TEAM AND CERTAINLY OWNERSHIP ISNT GOING ANYWHERE,SEE YOU IN 3 YEARS ANDREW🏆🥇#AndrewHughesSALES« TELL ANDREW THAT DAN THÉ C. O. SENT YA! »

An
Review №88

On 8/31, I purchased my brand new 2020 Jeep Compass Limited. Nicholas Barone was my salesperson. Nicholas was very knowledgeable on all the different model Jeeps I was interested in test driving ( Wrangler, Grand Cherokee, & Compass). He made sure that each model had the Granite Crystal Metallic color I was looking for & took the time to go over what each model offered to help decide which would be best fit for my needs. I took my father along, which Nicholas assisted him as well with his already purchased 2020 Gladiator questions. We were both very impressed with the overall experience & would highly recommend making an appointment with Nicholas to purchase your next vehicle from Dutchess Dodge.Angela D

Ge
Review №89

Quick transactions and very efficient

Ho
Review №90

We walked in and were just drawn to Nick Barone. He was willing eager to assist us with our questions.We went wanted to trade in 2 vehicles and purchase 1 large Ram 2500 Diesel . Thinking the process was going to be complex . Nick was able to assist was in getting the value of our trade ins, get us some rebates, and explain the process .Nick made our purchase it smooth and easy .The kicker was we actually had no intentions on purchasing 2 vehicles today . Well In general conversation with Nick I was mentioning that our daughter would be taking my car and I would be getting a new car soon . He worked some numbers and I purchased a 2020 a Dodge Durango fully loaded.We have been customers of Dutchess Dodge for many years and will continue to remain loyal customers . If any one is looking for an excellent sales person I would highly recommend Nick

Ch
Review №91

Just purchased a 2020 Ram 1500 Limited last week. Joe Ossipo was extremely knowledgeable and professional! When I picked up my truck, Joe spent almost 2 hours going over the vehicle with me. I would highly recommend Dutchess Dodge, if you are in the market for Chrysler, Dodge or Jeep! Ask to speak to Joe, you will not be disappointed!

Ka
Review №92

By far the best customer service experience Ive ever had from a car dealership. Nick Barone from Dutchess Chrysler Jeep and Dodge is the man to see!!! He went over and beyond to get me the Jeep Grand Cherokee of my dreams!! Nick worked hard to get me the best deal possible for the jeep and a great trade in deal for my 2017 Subaru Legacy Sport. Im ecstatic to be driving my certified used 2018 Jeep Grand Cherokee. Nick and sales manager John made the car buying experience fun, easy and enjoyable!! Thank you again for the laughs and everything you gentleman did for me!!

ri
Review №93

I spoke to a young gentleman named Hader (a sales rep) over the phone complaining about the bad exeriences I have had the past two weeks of dealing with car dealerships here on long island. Hader told me that Dutchess county ram did not work that way and promosed me that it would be a better experience. i drove two hours and met with him. he was a gentleman, polite and was true to his word that he would get me the best deal possible with no nonsense. He did and in doing so just got a loyal customer for years to come. Good job Hader!!! They are lucky to have you as an employee.Rich

Ma
Review №94

The only dealership I trust! I just leased my second car from this dealership and its always a pleasant experience. Joe Ossipo has been my sales rep both times. Ask for him!!!! He is extremely knowledgable (and HONEST!!). Ive had nothing but great experiences with this dealership and will continue going through them! Highly recommend going here.

Mi
Review №95

If you are looking for a Dodge dealership, this is not the one. We were lied to from start to finish throughout our buying process. From the Sales to Finance to Service departments.After agreeing to terms on a 2021 Dodge RAM Big Horn, our initial inspection of the vehicle found several scratches after it had been reportedly detailed and ready for our sale. In addition, the rear bumper had markings from when they sprayed the liner for the truck bed (which they later attempted to charge us for even though the salesman had advised the dealership would include in the deal at no additional cost) and the interior was half vacuumed. Lastly, when the salesman drove the vehicle around for us to inspect we found two razor blades on the exterior front hood of the car. All of these items were brought to the salesman attention with not much of a reaction other than I will drive it around back to service to see what they can do. They did not do one thing to correct and the salesman was still persistent in having us sign the paperwork, bring the vehicle home and then for us to call back to an make a service appointment for them to fix. We refused.Long story short, it took them 5-6 attempts at fixing all of the issues over the course of 3 plus weeks. Each time requiring us to drive to the dealership to inspect. During this time we did not hear back from one manager. We required to call everyday for updates. We ended up still purchasing after what appeared to be a fully repaired vehicle. Prior to us pulling off the lot the salesman had the nerve to say Hey, I know we had issues here but do me a favor and when you receive the email from Chrysler give me a good review. Comical. And to add, I drove the vehicle approximately 20 miles prior to the low fuel indicator starting to flash. Yes, they allowed me to drive off the lot with less than a quarter tank of gas.Then a couple of days later after the purchase we noticed there was still scratch marks that we thought was fixed. The dealership had tricked us with a wax job. We called immediately to speak to a manager (again) in which we were told they were busy but would leave a message to call us back ASAP.This was a repetitive theme during our entire communication with the dealership. We had requested to speak to a manager countless times. We first spoke to the dealership on March 6th. Ended up purchasing the vehicle on March 31st and as I write this review on April 5th a manager has yet to call us back despite daily requests. Our most recent request for a call back being today, April 5th. This despite several associates, salesman and finance managers advising they have left the message and we will get a call back right away.We will be sending a formal letter of complaint to the dealership (I predict this will be ignored), Dodge and the Better Business Bureau. Maybe someone will then care and give us a curtsy of a call back. The one and ONLY reason we followed through with our purchase is the price. As we could not find another dealership to match the price. Mainly due to low inventory.Shame on us I guess. This place will promise you everything and provide nothing. They did toss a free oil change our way because we said they did nothing to make the situation better. Absolutely zero customer service. I would not go back here if they offered a year worth of free oil changes. It would have been worth paying the extra money for a different vehicle from another dealership. Do yourself a favor and avoid Dutchess Dodge in Poughkeepsie, NY at all costs.

Ba
Review №96

I had a great experience with Hayder. He really helped me out finding the car I wanted. All around great experience. He also helped find the price that was great for me. I would recommend him to anyone of my friends.

je
Review №97

I highly recommend Duchess Chrysler Jeep and Dodge. Nick Barone was able to find me a 2020 Jeep Cherokee with all the features I could ever want in a car. He made the car buying process quick and easy! I was very impressed with my experience and highly recommend making an appointment with Nick for your next car!!

Je
Review №98

Thank you Nick Barone for a great car buying experience! Not only did Nick get me into the 2020 Jeep Grand Cherokee with all the features I wanted, he made buying a car during these unprecedented times quicker, easier & more enjoyable than usual. The process was seamless from start to finish. Thank you!

Li
Review №99

Such a great car dealer ship they took good care of me and and they gave me a good deal and I recommend that you should go to Joseph Gutierrez best employee there

Br
Review №100

Everyone there was very helpful and accommodating, especially my salesman John. Couldn’t recommend more!

Information
87 Photos
100 Comments
4.1 Rating
  • Address:2285 South Rd, Poughkeepsie, NY 12601, United States
  • Site:https://dutchesschryslerjeepdodge.com/?utm_source=googlemybusiness&utm_medium=organic&utm_campaign=website
  • Phone:+1 845-462-7700
Categories
  • Jeep dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car repair and maintenance
  • Chrysler dealer
  • Dodge dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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