Great experience! Had no hassle with warranty coverage and work was completed on time. Covers were used to protect my seats and floor mats. Itemized repair sheet showed that I got more done than “just the minimum” to correct my issue. Damien( hopefully spelled correctly) was easy to deal with and got me handled. Am happy and recommend Stivers’ service department. Good job guys!
Bought a 2019 Durango RT from salesman Austin Boyd. Austin was very professional and knew all of the information on the vehicle. This has been my easiest car buying experience, no running back and forth to the manager trying to get a lower price, you get the best prices upfront with no wishy washy sales tactics like you get at other dealerships.I would definitely go see Austin if youre thinking about purchasing a new vehicle.
Jadrian and everyone that helped my husband and I were great! We definitely appreciated him starting the financial process before we came to make it smoother. All our questions were answered and we walked out with a beautiful Ram 2500, just what we were looking for!! Highly recommend going to Stivers for your next vehicle.
Our experience at your dealership was awesome! Austin is a fine young man and he was very helpful in every aspect! He answered all of our questions and helped us accomplish our goal of reducing our monthy payment. We will certainly recommend him to our friends!Everyone there was very nice and our time there was much shorter than the normal buying experience!Callie and Forrest Jones
I just bought a new Jeep Wrangler from Stivers and it was the best car buying experience I have ever had. My sales associate Jadrian Lee took great care of me, making sure I had everything I needed to make my decision with an encouraging and no pressure attitude. He was attentive and prompt to respond to any questions I had and he went out of his way to get me what I needed.Shelby Parker and all of the Stivers staff were so amazing and friendly. They made me feel like I was truly a part of their family. Everyone literally went out of their way to make the process enjoyable and as easy as possible... I even enjoyed my time signing all the loan documents due to the company I had while signing and the ease of his process he had to sign them. The whole experience was effortless, easy and I got my dream car in the process. When you buy a car you want to walk away thrilled and excited and that is just what I did. I cant recommend this dealership and all their staff enough!!
Special thanks to GM Chad, and Jay thank you for everything that you did helping me put this deal together I am truly happy that I came to you for my new truck I know a lot of hard work was put into this and I am very grateful for your professionalism and for your efforts! But most of all I will look forward to new opportunities, to do business with you and it makes me happy to do that with people I can really trust! That is very important to me!
Stopped in yesterday for an oil change and tire rotation on my truck. I dont remember the lady service writers name, she was new (2nd day). She did a great job. She was using Damiens tablet, she need his help on something. He was professional as well and showed her what to do. Everyone I interacted with were very nice and helpful. Will be back.
I drove the extra miles to Prattville searching for a better service department. I left completely satisfied by their competence and professionalism. If you are in the Montgomery area, it’s worth the trip for superior service.
Shelby Parker and Tyler did a great job. Great experience.
Excellent experience. Ashley met me at the door with the keys to the car, and let me go. She didnt sit over my shoulder trying to read me. It was relaxed and friendly. No high intensity sales. They respectfully got to as close as they could to the numbers I was looking for, and let me initially leave with a handshake instead of some dealership BS to keep me there. Ive been looking for my car for 6 months. This was the best experience I had. Bob and Ashley were top notch.
The online appointment scheduling was great and the staff were very friendly and helpful! The service was performed in a timely manner and at a lower cost than I was expecting.
Excellent service from the receptionist to the general manager and everyone in between. My wife went at lunch on a Friday to test drive a vehicle - Tony immediately helped her without pressuring her. Sales managers Dave and Bob went to work putting figures on her car. She left to think it over and called back a few hours later and let them know she wanted it. We swung through on our way out of town and they already had the paperwork ready to go, vehicle cleaned, and vehicle filled up with gas. We were in and out in 20 minutes. Dave Mooney, Bob Mundy, Tony, and Robert in F&I went above and beyond.
Amazing experience from start to finish. Toney and J both made us feel welcome and answered all our questions. The entire process was quick and painless from the time we arrived until we drove off with our new vehicle. I would highly recommend Stivers CDJP and will go back for my next purchase.
Thay made me a good deal
Shelby Parker was great on the online side of things. Michael did a great job helping me find the perfect truck.
Great experience. Friendly and helpful staff. Michael was the best! They were able to help us get our new Jeep! Couldn’t be happier.
This an overall great dealership. As a first time car buyer, I thought the buying process would be long and complicated, but Austin Boyd made the process very easy, and also steered me in the right direction. Every question I had was met with great answers. With his help, I now have a vehicle that I’m completely in love with. This was the most friendly dealership I had been to!
I have been in several times for routine service on my wrangler, twice for warranty work. The Service Dept guys (Mark and Damien) are great to work with. All service depts should be like this one.And a CUDOs to the technicians too. Dont know names, but got me up and going PDQThank you gentlemen
If you want to buy a vehicle then you need to go Stivers. Buying experience was over the top. Austin Boyd any Shelby Parker were fantastic. Love my Ram and hope to get a chance to work with these guys again
If you are in the market for a vehicle, go see Austin Boyd at Stivers CDJR in Prattville. He is top notch and will give you excellent service. The entire process was quick and efficient. You will not be disappointed.
Excellent experience from the beginning to taking delivery of my new truck. My salesman was Austin and he texted me shortly after submitting an inquiry online. ALL of our communication was done over text and let me tell you it’s so much easier than spending hours at a dealership. I completed everything I needed to do on my end online and since I live over an hour away requested that paperwork be ready when I arrived the following day. Austin sent a text the night before letting me know the truck was cleaned, filled with gas and paperwork was waiting on my signature. When I arrived that’s exactly what I found. I spent a max of 30 minutes at the dealership and the process was done. I couldn’t be happier with the level of service Austin and the Stivers team provided. Highly recommend this dealer. Btw their price was MUCH LESS than dealers in Birmingham.
Mark Meyerand his team at Stivers Chrysler Dodge Jeep are the best! I have dealt with other dealerships, in Alabama and Texas, and this dealership is in a class by themselves! Top notch service and professionalism! Highly recommendable!
Excellent transaction! Smoothest truck buying experience we have had! Thanks Austin, Jay, David, Joe and Shelby!
Damien Tyler is the best.Alway very helpful and nice.
If youre in the market for a great vehicle I highly suggest you visit Stivers and ask for Tony Milford. To say the least about this individual, Tony Milford is a great salesman! I saw an particular vehicle on the lot. After a few days of my indecisiveness and deliberating I sent my husband back, within an 30 minutes he contacted me stating that he had closed the deal on the vehicle. My husband and I cant say enough great things about Tony [ or my new SUV] Please go see him for your next vehicle. You will not be disappointed!
My husband and I were in the market for a very specific minivan, and we searched locally before we widened our radius. Folks, its 2021 and cars are in short supply, but we found exactly what we were looking for on the Stivers website. We have bought a LOT of cars - CDJR and otherwise - and I will tell you that working with Stivers is probably the smoothest experience I have ever had. Tyler was our salesperson and he was fabulous - attentive, good follow up (I got a voice mail from him yesterday just checking that we were happy with our purchase), solid on the process and paperwork, and super friendly. I will gladly drive the 3 hours to Prattville to buy from Stivers again. Thanks for a great experience!
The dealership experience was awesome it was done very quickly and precise and every detail was covered. MichaelLeisure was our sales agent he did a very good job of explaining everything paperwork wise going over information on the truck and any questions that we had and very personable. The financial manager was very precise and quick with our paperwork, sorry I cannot remember his name but thank you. Thank you Shelby Parker for your help.
Found out my Jeep was under the Wave maintenance plan, so my service was free. Whats not to love!
Had a wonderful experience at Stivers Prattville. Brian and the team made our experience very quick and easy! Would recommend!
We recently purchased a Durango from Stivers and it was a pleasant experience. Tyler James was amazing to deal with and made the process so easy! He went above and beyond to get our business and even made a video of the Durango so we could see exactly what it looked like before we got there. Everything was ready when we got to the dealership and all we had to do was sign and drive. We were there maybe a total of 45 minutes. We will definitely make the drive from North Alabama again to purchase a vehicle from Stivers!
Great work as usual. I appreciate Shelby and the team making sure my vehicle is properly maintained and running in tip top shape!
This was by far the best car buying experience I have had! I was not “sold” on anything. I was met with friendly greetings, shown my options, and treated amazing the whole way. The entire Stivers team was great. They want to ensure you leave happy. If you make it in, ask for Tyler or Grant! They will take care of you. And the whole process took maybe 2 hours.
I’ve always had a great experience with the Stivers service department, but this was my first time actually buying from this dealership. I went in for an appraisal and left with an absolute stunner of a Jeep! Grant was the sales representative that worked with me and the buying process was the easiest car buying experience that I’ve ever had. I was in and out in no time at all! There never felt like there was any pressure to make a decision and I had the best time getting to talk with everyone! Thank you to Grant for being awesome! Thank you to Shelby for sending me the link to be able to brag about my awesome experience!
I went online looking for a specific vehicle. I found my 2020 Dodge Journey at Stivers. After sending an inquiry, I was immediately contacted by Shelby Parker and Austin Boyd. I went over my needs and credit with them and they set to work. I was approved and went in on Saturday morning to finalize. I was in and out in an hour! Everyone there from sales to finance were wonderful and made this the best experience in car buying I have ever been a part of. I will definitely be back for any further needs! The amazing team they have there is admirable! Thank you Stivers!!
I had the pleasure of working with Tyler James here at Stivers in Prattville and it was the best experience I’ve had with a salesman thus far. I was treated with total respect and there was no push or rush. Everything was done in a relaxed and comfortable environment. I had zero plans of purchasing anything that day (just browsing) but with the amazing, absolutely outstanding customer service combined with the amazing deals from Stivers...I had no choice but to purchase a new truck the same day! Would 10/10 recommend to anyone anytime!
Shelby Parker & Staff did an excellent job in helping me obtain my new car
I will like to thank Damien Tyler for the wonderful experience I received. This was the 1st time that I used Stivers Chrysler for doing repairs on my car and I will be using them again because the whole team there is very friendly and polite. And I would also like Hope the service manager for fitting me into their business schedule to make sure that I received the best service possible
I bought a new Ram 1500 Bighorn from this dealership the last day of April. I was an out of state buyer so there is a lot more of a process with that, but Tyler James was an excellent salesman. He was responsive, organized and a straight shooter on my out the door price. He had all the paper work prepared and the truck ready to go so when I showed up all I had to do was sign and drive away. Buying a truck from Stivers and using Tyler was a great experience.
Everything was great from Shelpy Parker to the sale person Tyler and GM Chad GreeneThank youRobert Herring
This may be a great car lot but Tyler is a terrible salesman. I am on the Mississippi gulf coast so I was dealing with him through videos and pictures of a dodge challlenger I wanted. As soon as they inspected it and cleaned it up we settled on a price, so I went to the bank, got approved and told him they were about to over night them the check so he could get it ready to be shipped, he then informs me that a lady was looking at it and that he couldn’t put it on hold. So that meant that I had a hard pull on my credit for nothing which dropped it 15 pts and also that he is a liar. I contacted another salesman and asked him if I found a vehicle on their lot could he hold it long enough for me to contact my bank and he said of course he can. So if you deal with Stivers don’t use Tyler .
The team at Stivers are awesome! No hidden back end fees. Tyler James and Shelby Parker did a great job. They were honest, professional, and worked quickly to respond to my questions anytime I needed them...which was a lot! Great Job, and thanks again, Stivers!
The price of our Dodge Challenger was the best around. Our sales associate was Rivers, and he was wonderful! We started the process online, and the sell and pickup was quick. There was a slight default on the bumper (from the manufacturer), but the body shop took care of it! Thanks Stivers! We would absolutely recommend them and definitely do business again with them one day.
Mrs. Parker took excellent care of me and very professional will go back and would recommend 100% to anyone also mechanics were fast
Hope Connor was great to work with. She listened to my problem and was ready to help. She is top notch. Johnny Ray Stringer
They listened carefully and were thorough. I was very satisfied with the service and will use them again if needed.
Shelby Parker made our experience with Stivers excellent! Everything was handled very professionally and he was very helpful getting all the numbers where we needed them to be.
If you come to this dealership, look for my man Toney Milford. Guarantee to help you leave the dealership with a beautifully priced vehicle. This salesman will help you in anyway possible.
I was impressed with the professionalism of the staff at Stivers Chrysler Dodge Jeep Ram. I felt that I was truly appreciated as a customer. I love my new Jeep Wrangler! I would also like to give a special thanks to Brian Molloy and Shelby Parker for their help with this purchase.
The people at Stivers are amazing! I got a 2020 Dodge Challenger SXT from JC Bowman back in December 2020 and we loved it so much that my wife got herself one too! Even got a pretty decent price on her trade-in vehicle.Great people, affordable prices, and great service from start to finish. Whether youre dealing with JC, Shelby, or anybody up there, they treat you like family and make sure youre ready to roll!
Excellent experience! Thanks to Shelby Parker and Michael Leisure. I would recommend anybody to tell them. Very helpful, and wasn’t trying to just “sell” me anything. I am very pleased!
Great people to deal with. Listened to what I wanted and made it happen. I recommend Austin Boyd
My sales experience was really good. Rivers Herring was my salesman and he is real good guy. What I liked most was that there wasnt any game playing and running back and forth to the podium. I was told what they where selling me their Jeep for (I received a couple of fair discounts), what I was getting for my trade (right about what I asked for) and what the final price was out the door. I was preapproved through my credit union in advance and Strivers CDJR is one of their preferred dealers. Thats how I buy a vehicle, I dont like drama and games. Stivers CDJR was drama free. My one and only service department experience was great as well. I put a 2 lift and leveling kit on my Cherokee and needed an alignment. Mark, in service, took care of me and my vehicle. I got the vehicle back on time as expected, without any issues. I am very happy with the dealership and plan on returning for service and future new vehicle purchases.
If you looking to buy a truck, van, jeep or car...shop at Stivers CDJR!Jadrian Lee was an amazing salesman! He was very knowledgeable and could relate to the customer well. Helpful, patient, assertive, multi-tasker, good listener, and hard worker is a brief description of J. [Highly Recommend]The environment at Stivers CDJR seemed productive. The managers were engaged, supportive of sales staff, and customer friendly. Specifically, Chad Greene and David Mooney (both managers)...were awesome!Shelby Parker and Robert Mundys follow system after the purchase was/is impeccable too! It shows that they care.[Continuity is always good]Joe Scrivner, the finance manager, was one of the nicest people that you will ever meet.Lastly, Wanda Huntsberger [the receptionist]...Thank You for being so kind.At Stivers CDJR, there seems to be One Team, One Dream! Keep up the good work!
Fast and easy to work with. Shelby Parker and Tyler James were a pleasure to work with and very knowledgeable putting me in a new 2021 Ram Tradesman.
Rude & bad customer service. They’ve had my vehicle close to a month for a repair & doesn’t have a loaner nor the decency to give me updates without constantly calling them.
Great experience! We were there to buy my daughter a car and as soon as we walked in the door, we were greeted right away by Tyler and didnt wait a min for anything. We test drive the car we wanted to see, decided we wanted it, and had everything going really quick. No part of the experience was difficult, frustrating, or time consuming. The car had just come out of the service dept and was tip top. I highly recommend.
Shelby Parker and Rivers Herring were a joy to work with on the purchase of my new truck! Will definitely be back!
Shelby and Austin made my fist time purchasing a vehicle outside of my local area an easy and pleasurable experience. I would recommend Stivers CDJR to anyone looking for a great deal and a smooth buying experience.
I had a great experience with Stivers! Tyler was an awesome salesman. He made sure that I was satisfied with the car. He really cared to make sure that this was the vehicle for me. If you want a hassle free car buying experience go to Stivers and ask for Tyler 😊
I had a LOT of options on what and where to purchase. From my initial contact with Stivers CDJR I knew that I had found the dealership where I wanted to do business. No pressure, readily available, answered all of my questions, listened to my concerns, etc. The actual purchase transaction was completed remotely and the vehicle delivered to me in Opelika. Great experience and highly recommend purchasing from Stivers CDJM. A special thanks to Shelby, Austin, and the rest of the Stivers CDJR family that assisted!
Shelby Parker and her crew at Stivers Chrysler, Dodge, Jeep, and Ram did an awesome job making my first on line car shopping a great experience.Austin went the distance in getting me to know my Camero (sending a video), never tiring of my questions, and providing my paperwork.And Robert...I absolutely love my neighboring North Carolinian Tar Heel. I loved his personality and expertise. He was the icing, financially, that topped my satisfying experience.What great assets! I thank y’all.Evelyn
The service man Damian was great and the mechanic did an outstanding job
Damien and Hope do great jobs! Thank for you fast service.
Shelby reached out to me the following day after purchasing a vehicle, expressing thanks for doing business with the dealership. Shelby was very friendly, and expressed for me to not hesitate to give them a call if I ever need anything.
Excellent customer service. This crew goes above and beyond! Huge thanks to David Mooney and Tony Milford! Will definitely buy here again!
Tyler James was my sales associate. His service was excellent in the buying process. Highly recommend you to ask for him by name. My purchase was made all the way from Central Florida and they made the remote buying process very easy and convenient.
Best vehicle buying experience I’ve hadIt was well worth the 8 hour round trip of drivingGreat deal and everyone was a pleasure to work withHighly recommend. A special thank you toJohn Bowman (sales) Robert(finance) and Shelby Parker (internet), they are all an asset to the dealership. Great management at the dealership also.I will definitely recommend to everyone, thank you
Outstanding service department. Took my truck to Brewbaker in Montgomery where it sat for five weeks without anyone even looking at it. Towed it to Stivers and it was fixed in 11 days, six of which were waiting on recalled parts.
Great customer service and very transparent. Shelby Parker was a great help with everything.
I had a great experience purchasing a new truck from Stivers. They got me what I wanted at a great price
Great staff, great inventory, and excellent prices! I knew I was looking for a gladiator and appreciate that they didnt try to BS me like some other dealers do. Austin Boyd is a great sales rep and helped me with everything I needed
Super smooth transaction from start to finish. The car I wanted was not even in, wasnt even sure when it would be. Austin Boyd stayed in contact with us, kept me up to date on the progress, and had me in my new car the day it came in. Super friendly and personable, Austin was so helpful and answered any questions I had with confidence! I would definitely recommend calling him if youre in the market for a new vehicle.
Bob, Shelby and the whole crew were super helpful and friendly while I was purchasing my Jeep. They made the process easy and I would definitely buy from Stivers again.
I had a great experience at Stivers. Rivers in Sales was professional and attentive and made the purchase experience easy. Great customer service! I will definitely look to make another purchase from Stivers in the future.
Rivers Herring did an exceptional job. He came in on his day off and stayed late to fit our needs. Very knowledgeable about every vehicle we inquired about. Very friendly and efficient! Will definitely return to buy another vehicle in the future!
It was very welcoming, and friendly atmosphere, Enjoyed my experience in buying from them ..
Thank you to Rivers and Shelby for helping me with my purchase!
Our salesman Shawn Carter was great! He made the purchase really easy. We handled all the initial details over the phone and day of we were in and out in record time. Thanks Shawn!
Great experience. Shelby and Tony were fantastic. I wouldnt hesitate to send friends to this dealer. I love my truck.
Shelby Parker and the crew at Sivers are top-notch. Love the low-pressure, friendly atmosphere. Second purchase from them in the last three months.
Shelby Parker and the folks at Stivers Dodge Ram InPrattville AL are an outstanding crew. Well worth your time to do your auto dealings there.Thanks muches
We just purchased a 2021 Jeep Wrangler and Tyler and Tony were very professional, courteous, kind and patient with us. Stivers is lucky to have these two men working for them.
Got me to the dealership by telling me the truck I wanted was in transit. When I get there they tell me it’s already sold, so we look at a comparable one. They then say they need to prep it so we can test drive it, and we need to come back in an hour. We decide to get lunch, when the salesman texts us and tells us it’s sold now too. At least we didn’t have to drive back to the dealership this time?
Parker was our service advisor. We appreciate the professional service he rendered. Thanks Parker.
This was the best vehicle buying experience I’ve had in a long long time. Austin the salesman did a fantastic job without being pushy or trying to manufacture a friendship. Bob the sales manager was over the top accommodating and did what it took to take care of my purchasing needs 100%. I have already recommended them to others and will continue to use them for my upgrade vehicle purchases. Additionally, they offered more for my trade than anyone in Birmingham did. Boom!
My salesman, Michael, was fantastic! Very thorough, and such a great experience. Everyone was so welcoming and friendly. HIGHLY recommended
Mark was extremely helpful. Even though the repair was long (I had to wait in the lounge) he came by with frequent updates on my van.
I bought a New 2020 Night Edition Ram 1500 4x4 on 08/26/2020. Shelby Parker (General Sales Manager), Bob Mundy (Sales Manager), Tyler James (Salesman) and the whole sales team at Stivers CDJR provided me the best customer service I have ever experienced at a dealership.Everything was fast and accurate. I highly recommend Stivers CDJR to anyone. They told me that they would appreciate the chance to earn my business. I am supper glad I gave Stivers CDJR that chance. I live in Mobile, AL and do not regret traveling for excellent customer service and a awesome deal. Everything about this dealership was great. I communicated with Bob and Tyler via text and phone. They responded very quickly to my offers, questions, and concerns. If you are looking for a new or used vehicle I greatly encourage anyone to give Stivers CDJR a chance to get you a deal on the vehicle that you want. I will be returning to this dealership when Im ready to trade or purchase another vehicle.
Damien Tyler was awesome. Thank you!!
Austin Too Tall Boyd one of the best young car salesmen in history. Bright future. Killer very happy with him. Love my newer vehicle with less miles, Sweet ride 2016 nissan altima
1st time taking my truck to get serviced here Mark did a excellent job and the mechanics and everyone were helpful and polite.
Great techians and advisors
I bought a Ram 1500 Limited from Brian Molloy! He provided above and beyond service. He was 100% transparent and answered each question with great detail. He handled my sale with care! Thank you Brian! If you’re looking for a vehicle, go see Brian Molloy at Stivers CDJR!!!!
When you go there ask for Austin Boyd. Explain what your looking and he will find it. He will do what he can to help you. I did not feel like I was pressured into buying something. Allowed me to look at different vehicles till I found what I was looking for. So now I am 😊 happy I drove away with my 2021 Ram Classic 1500.
Shelby and Grant and the entire Stivers Experience was fantastic.