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Mr. Tire Auto Service Centers
1225 State Rd, Princeton, NJ 08540, United States
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Mr. Tire Auto Service Centers
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Ge
Review №1

This the kind of place you spend $200 to replace a flat tire and they dont have the staff to mount it on, vacation, sick time, and other excuses....I recommend a place with better service.

Ma
Review №2

I recently brought in two cars for servicing. Both required new tires, brakes and general servicing. I was advised of cost as well as timeline within a very short time. The team was amazing and completed both jobs within one day. I greatly appreciated being kept informed throughout the day. Janice is a rock star!

Ja
Review №3

Mr Tire did great job for us in replacing a tire when we really needed one done quickly. Easy to get an appointment, friendly and fair pricing. Absolutely no hassle. Would go back.

Ch
Review №4

Mr. Tire is always honest and forth coming about all the options available to us when it comes to car repair. Very trustworthy group!!

Je
Review №5

They were kind enough to fit me in on short notice. I had my car back that same day. Very friendly staff. I would Highly recommend.

Gr
Review №6

Jimmy the manager is the best been going to him for many many years wouldnt trust my car with anyone else

Ju
Review №7

Helped me when my battery died. Super nice, new battery and hardly any wait! Excellent service!

Me
Review №8

Janice, Jimmy, Eric and the gang always take great care of us! Excellent service recommendations, prompt return of the car and fantastic customer service - I highly recommend them!!

Sa
Review №9

I have been a faithful customer of Princetons Mr. Tires for over 10 years! They really care about their customers and providing excellent service! Any time I have ever needed to have my car repaired, or serviced, I am never pushed into repairs that are not necessary, although suggestions for future needs are always given. I am always pleased with the work done, always in a timely manner!

Jo
Review №10

Jim and Janice are nice.Erik is a windbag and doesnt know what hes talking about. I will never bring my car to mr tire again.

De
Review №11

Always take our vehicles to Mr. Tire. The people are very nice and knowledgeable Roy is our technician and we love his work. Three vehicles we have..... work truck.. ram truck and Infiniti and we never had a issue with their excellent work. I just referred another customer to them for their suv mercedes. Once again thank you for your GREAT service. Joe and Debbie Bacskocky

Ma
Review №12

Every time Ive been here,I couldnt have asked for better service.The staff talks with you,not at you...I will be back in the future

Hu
Review №13

Great Service … as always

Al
Review №14

Have gone here for car repair for many years. Honest, reliable, and friendly.

Ke
Review №15

Great service!

Hu
Review №16

Went for a new tire, got the one I wanted. In & out on the scheduled time booked online. All excellent so far. Went back home & checked the receipt.They charged me for a tire disposal fee even though I got the old one back with me. Called up their store, the guy at the reception told me You do understand that we are a big company. So, such complaints will take time to resolve. Typically, 2-3 weeksIts been over 4 months, not heard from them. Also, registered couple of complaints on Monro Inc website. Nothing!Dont want the tire disposal fee, its peanuts. But, when a customer highlights your mistake at least acknowledge & be apologetic about it.

so
Review №17

I just had 4 tires installed on my car. The whole team is amazing. I am very picky with my tires and they helped me pick the best tires for my car and my driving habits. On top of that they found a 300$ rebate for me (more than the cost of a tire). The appointment time was convenient for me. They finished the install in less than 2 hours. The quality of work was perfect!! They are all very friendly, honest, and loving people !!!

Mu
Review №18

Continue to highly recommend the team at Mr.Tire Princeton. They are honest, trustworthy and dependable. I find their prices competitive. Great service, great people!

Ro
Review №19

Had a flat tire late in the day near closing. Stayed late to see if they could patch. Kept the car over night, ordered a new tire, replaced, balanced, etc. No complaints. Very professional and accommodating. Janice and staff were great! Will now be going back.

Ed
Review №20

My wife & I have been customers for at least 20 years now. They have serviced our various cars over that time. The Shop Desk Managers, Jimmy & Janice are very friendly, neighborly-like (assuming you have good friendly neighbors!).Their time quotes are realistic, will always confirm costs before service work is done.Service is done well and at a reasonable price (car repairs still can add—up).Highly recommend!

Ca
Review №21

Just a trust worthy local car repair place. With good customer service skills.

Ma
Review №22

Friendly, fair and like family.... Jim is the manager and his whole team from Janice and the guys In the back take great care of me and my truck... From everyday oil change to major work on my explorer they have Always been upfront and honest with work that needs to be done vs. work that I will need in the upcoming future... This is a place I have trusted the care my last car and current truck and my wifes car as well for over 14 yrs. great service, honest and friendly all the time... I will be always grateful for the great care they give me and my truck..

Mi
Review №23

I have been using this store for over 20 years.Quality workmanship, honesty & integrity, with fair pricing.Fast service and professional management team.Jimmy, Janice & Eric rock !

Ja
Review №24

I have a slow leak in my left rear tire. Went to two mavis before here, first mavis told me they cant repair a porsche tire, second mavis said they determined its a bad valve stem and will replace the valve stem, but all the had done is swapped my left tire to the right side, and told me it was fixed. Then finally I came to Mr. Tire based on recommendation from neighbor, the tech at this location was very thorough and found a very small leak on the tire, and patched it up. Its been over 6 months now, and the tire is still functioning fine. Thank you Mr. Tire!

Gr
Review №25

We got a flat tire on the Christmas holiday weekend. Not only were did they make sure our car got to their center, they sheltered it inside one of their bays for two days when no one was there, helped us acquire the wheel lock from the manufacturer (not their fault), and fixed the problem in one afternoon once the part arrived. Total cost: $80. Janice and her team were professional, courteous, cooperative, and friendly. Highly recommend.

Ch
Review №26

Eric, Jimmy, and Janice are just the best. They are totally honest and know their stuff. Ive been using this shop for more than 15 years and have never had a bad experience. Highly recommended!

Ja
Review №27

Mr. Tire broke my engine and then tried to blame it on me. Shame on you!

Ji
Review №28

I have taken a number of cars to Mr. Tire in this location for fifteen years and the team always does a great job.Jimmy and Janice in the office are great. Eric is super knowledgable and honest about cars and their service. They tell me at the end of an appointment when something they are watching, like tire wear or brakes, may need to be addressed in three to six months. I was concerned about a transmission issue I noticed and they took it out and road tested it. They did not find any problems but explained why what I was encountering occurred. They did not try to create extra billable work.When looking at new cars, I always ask about their experience in maintaining certain vehicles. I have recommended them several times in the past

La
Review №29

The folks at Mr. Tire in Princeton have treated us like family in the 15 years we’ve been bringing our cars here! Janice and the rest of the staff are particularly accommodating and we wouldn’t trust our four cars to anyone else!!

Fa
Review №30

Janice Erik Jim and all their mechanics are very professional and honest. Great service, quick response and on time delivery. Thanks mr.tire of Princeton

Ma
Review №31

Mr. Tire consistently offer fine and friendly service. I have been using them for all my auto service needs since moving to the area 5 years ago. I recently had an issue with my car that I considered something the dealer could only handle. I got the work quoted from the dealer. I called Mr. Tire to see if it was possible for them to do the work. It wa,s and they completed the job for half the cost of the dealer!

Ty
Review №32

Great people with fantastic experience. Very fair price. They’re always honest and ensure you the best care. I recommend.

Ch
Review №33

The best word I could use to describe this place is trustworthy. I’ve never had a bad experience and every member of the staff is courteous, accommodating, and knowledgeable (especially Janice). I wouldn’t go anywhere else for car services.

St
Review №34

Ive been looking for a good local garage as an alternative to going to the dealer for routine service for our familys cars. Ive found it - Mr. Tire on State Road has good experienced mechanics. You do need to book an appointment.

Wa
Review №35

Been going for about 25 years. Always polite, helpful and always fixed car problems quickly and never had to go back because not done correctly.Eric, Jimmy and Janice are just great, and very professional.

Jo
Review №36

I started coming here when I began using my family’s car a few years ago. It was the only place we trusted because the people that work here are friendly and honest with their work. My grandfather had a fall one day at a nearby grocery store- Eric recognized him and went right over to help him up. Just an example of the kind of people they are - like family

Ma
Review №37

Setup and appointment for tires,set time,rolled up a little before...they got me early and in no time they were done... A++ definitely a pleasure

Am
Review №38

Quality Work and Honest People! I was left stranded by AAA and had to use this shop. I was convinced by AAA that I needed a new alternator and battery and told Mr Tire that when I called in. They checked the car over, found nothing but a loose cable on the battery, cleaned it up, charged me $30 bucks and got me on my way fast. They knew I was from out of town, they knew I could not be a repeat customer. Had they changed the battery and the alternator and charged me hundreds of dollars I would have had no suspicions. Yet they were honest and kind and did the right thing. Last but not least, they were correct. I had my own mechanic test both battery and alternator when I got home and both are fine. If I lived in Princeton, these guys would be my mechanics. And if you live there they should be yours!

Fa
Review №39

Mr. Tire is an honest business. My daughter has a 2005 Subaru which needed service-major and minor-over the last few years. They treated her with respect and never took advantage of her;the prices were fair too.Living in Michigan I was too far away to help her and Mr. Tire filled the role. As a former automotive engineer I know a fair amount about cars and recommend Mr. Tire without any reservations.-James S. Bradford,BSME,DDS

Al
Review №40

Theyre ok if you can stick to their rules and schedule, but even if you want to give them a lot of business, dont expect them to go out of their way to help or accommodate you, they are too busy and cant be bothered. I tried to ask Janice if they had a particular tire in stock or how quickly they could get it before I took the time to come over there, and she wouldnt answer this simple question, said she had other people to wait on and I had to bring the car in. After my insistence that I would like to know how fast she can get this tire before waste my time to come over there, she reluctantly asked for the tire make and model, and then almost immediately cut me off and said she had no idea, maybe not for 4 days. So instead, I took my car to another local dealer and had everything taken care of that morning.

Da
Review №41

Janet, Jim and Eric are the best! I trust the whole team and am always happy with the work that they do.

To
Review №42

Absolutely the best and only place you should ever take your car on earth!

Ch
Review №43

Very pleased with the way I was treated and the work done on my car

Ra
Review №44

Well...here we are. I tried to give them the benefit of the doubt. Turns out that my original impression was correct, as it usually is. It is true that they went out of there way to correct the first mistake on my initial visit. Dont get me wrong...they did. They went above and beyond! I now know that my suspicions of those actions were spot on! The only reason they acted the way they did, was due to the fact that the manager saw my phone open to the review page of Google. This was no mistake by the way. We were in the middle of resolving the issue when I purposely set my phone on the counter for him to see the open page on my phone.Long story short...I decided to give them a shot with another issue. A couple of gaskets need to be replaced in my cooling system. All major parts are good and completely functioning. I know this because my water pump was replaced a few months ago. Also because Im not an idiot and could do all the work myself if I wasnt over 1000 miles from home and without my tools! So for what should be a couple gaskets (aprox. $15-$20 each) and a few hours labor to remedy the issue. They give me an estimate of over $2000! Stating that the entire cooling system needed to be replaced, as well as several other things, including an oil change.Heres the REALLY FUNNY part...The reason I brought the vehicle to them is because it was time for my 6000 mile tire rotation (less 400 miles) so i figured 2 birds/1 stone. I get my oil changed elsewhere, but Im nearly 1500 miles from the next service. In addition to them telling me that to repair the minor coolant leak in my vehicle would cost me over $2000, they also told me that I needed an oil change when I was only half way to the mileage and they wouldnt do their mandatory rotation and balancing of the new set of tire I bought from them a month ago!!!! I hope this helps someone and I apologize for being so long winded. Honestly I could go on about how they told me that some of the parts (the most expensive ones, naturally) were fine, but they had to replace them anyway.For the love of God....I can replace the entire engine for less than $2000!!!!

LM
Review №45

We have been using Mr Tire for many years and have always found the service to be excellent. We can always get our cars in to be checked the same day and have never been dissatisfied. Its great to have such a well run shop in our neighborhood.

Mi
Review №46

So refreshing to have a hometown place to go for our familys car needs...We have been going to Mr. Tire for years and have always appreciated their honesty and reliability. Janice, Jimmy, and Eric have always proven themselves time and time again with their knowledge and expertise.

G
Review №47

Service my four vehicles here regularly. Always receive prompt and courteous service from Janis, Jim and Eric. If an unexpected problem comes up like a flat tire or dead battery theyll take care of it straight away. Nice to have old time customer service that you can trust in the neighborhood. Unfortunately thats a rarity these days.

Ti
Review №48

A couple of years ago, I posted a two thumbs up review for this place. However todays experience is totally the opposite. I called up to ask how much to mount a tire that I bought online. The man answered the phone, Eric went, what happened to that, we cant get the tires for you. We are Mr. Tires, not Mr. Mount a tire. I thought he was joking, I was about to relate some details of my purchase, thud, with that he hung up the phone. Its a shame. Bye, Mr. Jerk.

Am
Review №49

My family has been with Mr. Tire of Skillman for years. They’re always honest and ensure you the best care. We recommended friends and family in the past and everyone had great experiences with Mr. Tire!

Do
Review №50

Purchased 5 tires from them and had them mounted. Was told over the phone that my alignment was off and they could fix it for around $100. I declined and told them Id have it looked at by another mechanic instead as there was zero signs of any issues prior to the new tires, and because I had a feeling they were simply lying to add onto the bill. Coincidentally when I picked the car up they mistakenly fixed the issue so if I brought it elsewhere I wouldnt find a problem (because there wasnt an issue to start with). Typical sketchy company trying to fraudulently charge more for work that isnt done.

Vi
Review №51

Been going here since I moved to the area 26 years ago. Best auto center in the area, customer service is great and the whole crew is great. Always looking out for the customer.

Ni
Review №52

Stopped in because Id been told I probably needed new tires, but upon examination these guys told me that was unnecessary. Really appreciate how honest they are. I know where Ill be going when I do need to replace them!

Di
Review №53

Please do not hesitate to bring your vehicle to Mr Tire! They are reliable and trustworthy!

St
Review №54

It was a great experience. The people were frienly and tbe work was done in the time they gave me upfront. Great tire shop.

Za
Review №55

Always helpful, the team accommodated a last minute appointment need and had my car ready sooner than anticipated. Ill go with Mr. Tire every time.

Pa
Review №56

Nice customer service. Upfront with all costs

Li
Review №57

A couple of years ago, I posted a two thumbs up review for this place. However todays experience is totally the opposite.I called up to ask how much to mount a tire that I bought online. The man answered the phone, Eric went, what happened to that, we cant get the tires for you. We are Mr. Tires, not Mr. Mount a tire.I thought he was joking, I was about to relate some details of my purchase, thud, with that he hung up the phone.Its a shame. Bye, Mr. Jerk.

Jo
Review №58

Great service good prices. Just make sure to make an appointment its always busy.

Ve
Review №59

I didnt get to this place. I gave them 5⭐s because of their KINDNESS and PATIENCE.

Su
Review №60

Came upon this center by chance with emergency car issues. I was treated like a long time loyal customer. Couldnt have been more helpful. Even solved another issue that my regular mechanic couldnt diagnose and saved me an expensive trip to the dealer scheduled for the next day. Thank you!

ke
Review №61

Fixed my flat tire in half an hour. Fast service.

An
Review №62

Exceeds expectationsI have been going here for years. They clearly communicate what should be done versus what needs to be done. Work is done in a timely manner.

Jo
Review №63

A good place to get auto repair work done

Ja
Review №64

Jim and Janice always provide wonderful service and are extremely capable.

De
Review №65

I was new to Princeton and needed an oil change for my 2015 VW JETTA. I booked over the telephone with complete precision and was serviced with personal care. All aspects were a delight and I will certainly be back.

Se
Review №66

I made an appointment online, I called to confirm to be courteous and was told that Id be leaving my car there all day. I guess I made a mistake and ticked the wrong box because I just wanted a quick oil change and was going to wait 30 min or whatever it took. I explained I was new to the area and was unfamiliar with how Mr Tire worked, but instead of the woman on the phone saying, no problem, bring it on down, she just was, Well sir, you requested that online Hows next Saturday instead? Terrible customer service. Dont go there

Ri
Review №67

Extra effort by Eric who spoke to the Honda Service Manager for Annapolis, MD dealer after our 2012 Honda Accord had a problem. Eric reviewed the history especially with recent fouled spark plug issues and excessive oil consumption. With this report, dealer is doing a replacement of piston rings and valves at No Charge. Service manager stated with this service report, they knew the had to address this issue. Have been going here for many years and have gotten 200,000 miles + on three vehicles over the years. Staff of Jim, Eric and Janice are all helpful in getting our cars in when sudden issues come up or when routine service is needed. Thank you all for your extra effort over the years. I would not consider going anywhere else and So Should You !

Ch
Review №68

Always fantastic and professional and sooo friendly

Ka
Review №69

Came in for an oil change. Really great service!

Li
Review №70

Great people with fantastic experience. Very fair price.

Ru
Review №71

This is where I go to get my tires and oil changes. Priced like a chain store, but with real mechanics that know their stuff.

da
Review №72

Avoid this place - they may appear honest and nice, but they will break things on your car to make you keep coming back and giving them ludicrous amounts of money. They overfilled my engine oil and overfilled the air in my tires (caused leaks). Then coolant starting leaking and they charged me $332 to change radiator hoses (yes a bit much to change some hoses, right?). Right after they changed the hoses my radiator started leaking from a crack in the plastic right across from the upper rad hose neck, evidently they leaned on it and cracked it when changing the hoses. The wanted almost $500 to change the rad they cracked.Beware - stay away or things will start breaking on your car after you bring it to these crooks.

Ma
Review №73

Clean and efficient. Be sure to join their Drive club for extra savings.

De
Review №74

Ask for bill, hes the best to work on your car.

DK
Review №75

Excellent pricing, excellent service, and honesty. What more can you ask?

Fe
Review №76

Friendly staff. They do not service all cars. Call ahead and make sure they can service your type of car.

CD
Review №77

Fraction of dealer cost with friendly and honest service.

Jo
Review №78

You can do ok here if you know what youre talking about. But mostly it seems like a seedy place trying to upcharge and cut costs wherever they can.I watched my car go through every from start to finish, to make sure they did everything correctly. But the retail section is disgusting and the shop is dirty... clearly no one cares about their job here.They also dont have any posted prices here. I asked how much an alignment, road force balance, and tpms install are and they didnt know let me pull up tire racks pricing and Ill let you know.Just a weird bad place lol. If you go here make sure youre on top of everything

Ei
Review №79

Great customer service! Fair and honest!

Je
Review №80

Great service! Friendly and efficient.

An
Review №81

Friendly staff, great service, they have all the coupons there, the only honest mechanics in this area

Cy
Review №82

They are so nice, so helpful, and really honest. Jimmy is the best!

Bi
Review №83

Had a great experience!

Aa
Review №84

Not sure if they are incompetent, or just looking to rip customers off, or a combination of both. Have been there several times, and this is it for me; Im NEVER bringing my vehicle back there.

ko
Review №85

Great honest service.

Ma
Review №86

My one of my brake lines on my truck broke so I used my emergency brake to get the nearest shop, mr tire. They charged me $1400. Later mechanic friend of mine said it shouldve been $400. Total ripoff.

Ha
Review №87

Unprofessional mechanics, but good front desk staff.

Wi
Review №88

Unfortunately they were too busy to fix a slow puncture (nail in the tire) and offered to leave the car there and collect Monday! Went to STS instead - fixed within 15 minutes. Maybe next time.

Da
Review №89

Jimmy, Janice, and Eric are the reasons weve been bringing our 4 cars here for routine service and tires for the past 5 years.

Sa
Review №90

Very honest people

Or
Review №91

Great honest service

Jo
Review №92

Excellent service

Da
Review №93

Best service

Ka
Review №94

I recommend this

Information
18 Photos
94 Comments
4.4 Rating
  • Address:1225 State Rd, Princeton, NJ 08540, United States
  • Site:https://locations.mrtire.com/nj/princeton/1225-state-road.html
  • Phone:+1 609-531-0561
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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