Even though I only come here once in a while to grab a bottle of my fav shower gel, I normally love this shop. Usually the service is excellent, however today was not the usual. Had a short blonde haired girl with glasses give me an attitude and being a bit aggressive literally less than a minute of me being in the store because I didn’t put hand sanitizer on my hands. I understand precautions due to covid, but she could of went about it in a better way. Then the same girl on/off follows me while I grab a bottle of my fav shower gel and browsing products. I had enough, so I grab the shower gel I came in for and two other bottles of two other kinds of shower gel and left.

Its Lush.. theyre pretty well known. Great bath bombs, soaps, shower fizzles, shower jelly, shampoo bars... all organic so a little pricey but worth it if youre looking. My favorite part of Lush? The workers!! So sweet and personable. And as a soap store they are 100% doing what they can to counter the Vid... wash your hands and get a free soap sample!! Loved it!

A must visit place on the 2nd floor in the Prov Place Mall for wonderful soaps and gift boxes of all their products. They let you smell and sample their products. Very healthy for your skin.

Amazing products and customer service. This was my first time in Lush, and I have to admit J was super impressed with the level of care, depth of knowledge and time the associated took with costumers. Ray, the associate who worked with me was patient, answered all my questions and made suggestions based on what I was saying. I only wish I had had more time in the store as I easily could have purchased more products. I recommend everyone visit Lush if your health and beauty routine is important to you and your tired of the same old chemicals.

Providence place lashes probably one of the more beautiful updated Lush stores I have visited in the last few years. I recently went there for the annual Christmas sale which is obviously different this year due to the pandemic. But I was really happy to see that they were maintaining wonderful health standards

My favorite store. Every hair and face product is completely organic and great for your body.

This place was amazing! Hands down the only place I have been that is taking the virus seriously with the room capacity and the cleanliness. The people there are very well knowledgeable and friendly. There is nothing to complain about this location.

Friendly and helpful staff, very safe covid precautions, and as always, a super clean store. I am always glad to take my partner here.

This is one fabulous store. It just looks and smells delicious. Then, you go inside and the people that work there are so super nice and eager to show off the many amazing (and did I mention super Earth-conscious?) products that will make you want to eat yourself once youve cleaned yourself in them. great times. Try the Honey I washed the Kids soap...or the Sexy Peel soap... Yum!

Great helpful staff and best smelling store on earth.

I normally love this place but I went on a special trip here for the first time in a year since I live an hour away to get some bath bombs and showed up at 5pm. All i wanted was to get some body wash and bath bombs but was stopped at the door and was told, sorry we arent letting anyone else in, me and the other girl havent gone on break yet today so were closing early. They close at 6 not 5, so I literally traveled there for nothing. Very unhappy. Will be ordering online from now on. Also wanted to trade in my empty containers for a face mask and they said they had none.

Such patient and helpful associates! Yummy stuff, too. But pricey.

Firstly, I would like to say that I used to love lush products and their company mission statement. I love that they take such great strides to ensure that all living things are treated with love and respect by not testing their products on animals. Lush Cosmetics has always been my go to for high quality, natural bath and body products.For my birthday, my boyfriend got me a gift box containing a couple little lotions, shower gels, and a bath bomb. I confused the bath bomb for soap lol. So I was using the bath bomb as a soap in the shower. After a couple of days using it, I felt a sharp object digging into my arm from the bath bomb, then realized that it has a piece of glass sticking out of it!I contacted Lush to see what we could do to rectify the situation, and as an apology they agreed to send me out a complimentary shower gel of my choice. Personally, I think they could have done more to make sure I am a happy customer. I am definitely NOT happy. I no longer trust the safety of their products. I will not be shopping there anymore, nor will I recommend their products to any friends or family. Its amazing that they make it such a point to ensure the safety of animals, but what about the safety, satisfaction, and happiness of the consumer?Nowadays there are so many local vendors at flea markets who are also hand making their products, using just as natural ingredients, they arent testing on animals, and they also dont triple overcharge you for their products either. Lush used to be this small and intimate company that had amazing customer service all around, but now I am wondering if they have grown too big to care about making sure every customer is happy. We have the power as consumers to support companies that we respect, and make us feel like we matter as people and not just as a customer. In the future, I will take my business to those who truly care about their customers as people. We all deserve to live in a world where business can be more than just business.

Wicked Awesomeness All Around!! Sympathy For Skin Body Lotion u get your moneys worth totally satisfied

Do love their soaps and bath bombs and all they have to offer. Theyre customer service is always phenomenal.

Got all the things I could want because of the helpful staff who quickly discerned that I had never been to lush before. By the time I left I felt like I was educated enough to tell my girlfriend everything I bought and what its intended use was.

Staff are amazing always there to help out

This place appeals to me a lot. The staff by far supply personal service. Real great for interaction. The smells. Textures and products are so inviting. This was my first time shopping but I will be back for more.

Sales girl with blonde and green hair would literally not leave us alone. If I have a question I will find and ask you thank you. Other than that I would give five stars.

I find the staff in here way way too interactive. The service is attentive yes, but I felt very uncomfortable with how often they were approaching me. Sometimes you just want to shop on your own. Honestly every time I looked at a product someone came over to me, and for me, thats too much.

The staff there is so wonderful! I always enjoy my shopping experience there. Keep up the good work!

Staff is great here, the employee who helped us (im spacing on their name but employee number 2016505) was super helpful and nice without being pushy or anything. Offered a couple samples that Im super excited to use and when I run out Im definitely gonna go back and get more. 10/10 with rice, was nice.

They let you test out the bath bombs which is an awesome idea for kiddos and adults alike. Always smiley, knowledgeable staff. Great open space, and the best smelling joint in the whole mall!

Love buying from here. The products are worth every penny. The workers are so nice. Even just to sniff around is fun in this shop

Always have a great experience when Im here. The staff is super helpful and knowledgeable. The products are amazing. I always enjoy my trips here :D

It smells so good in the store. A great place for bath bombs or soaps to pamper yourself. The salespeople were very helpful and knowledgeable.

My girls enjoyed the bath experiences. The fragrances are awesome, genuine. And, the prices arent bad (cause you cant buy just one bath ball). 😉

I am a professional Yelper. This Lush store is my favorite store ever and I come here every weekend for any event. They have products for everyone! Even my 69 year old dad loves Lush products! Everyone always gives me compliments about how my skin is so soft and smells so nice and I say Its all because of Lush. Love you guys!

Great products.

First time here and it was a great experience. Was greeted promptly and told of which products to buy for my needs. Staff is kind and knowledgeable. They also gave a free sample before I left

Very safe, awesome service

I visited this location at the mall today, and my experience was great. I didnt catch the name of the employee who helped me, but she had pink hair! She showed me how to use the jelly mask and was super helpful in finding products that my fiance and I are sure to enjoy.

Walk into an amazing aroma of scents. Everything was beautiful and colorful I cant wait to go back and get more stuff.

Normally I love this store. Service has always been fantastic. Everyone was always friendly and fast to help you find anything you wanted until today. We were in the store about 10 minutes and not one single employee asked if we needed help or want to to try anything. They were too busy in non work related conversations with each other and sampling the products themselves. I will never come on a Sunday again if I even shop there at all again.

This was my first time in a Lush store so I didnt know what to expect, but it was pretty good. Service was great, staff was very attentive. Smelled like heaven. Would come again. Shower jellies were lit 🔥🔥🔥

Expensive! they really overcharge for some things esp henna. But everything smells sooo good! N customer service is top notch!

Nice bath and body items for your girls. A great selection. Staff is very helpful and friendly.

A nice, calming, quiet place in the mall. Staff is always friendly and I always spend more than I intended.

Ive been too a few LUSH stores in the past few years, this has to be the best one, very large in comparison to other chains and has the largest selection i have seen. The staff are also very helpful and willing to answer any questions.

4.5 stars. Great products, and a very helpful and enthusiastic staff. The only problem is my partner and I felt quite hounded by the staff and found ourselves wishing they would just leave us alone and let us shop. Either way, we still left happy with a few things

High quality products, extremely friendly and helpful staff. Incredibly ethical company

Always have great products. Almost never walk out empty handed. A little pricey, but definitely worth it.

Good products.

This is my happy place! The products the best on Earth. I get all my soaps and lotions here.

Very cool place, lots of different shower and bath items.

The new Lush store in Providence Place is so beautiful now that they have the room to properly display everything! Theres also room for people now too Haha

Love the products and the service. I am 6 months pregnant and would die without my Charity Pot lotion keeping stretchmarks at bay.

They make the only soap Ive ever been able to find that doesnt make me break out

Staff members are extremely helpful. They make really good recommendations. The only downside is that the store is way too small for all that delicious smelling goodness. :-)

Love it!! Super friendly and helpful staff, lots of beautiful and yummy smelling stuff. Almost anything can be sampled, just ask!

No other place to go for your bath bombs they are the best.

Hands down my favorite beauty store. The staff are so amazingly helpful and I love that everything is fresh and handmade...and you can get samples of pretty much anything youd like to try!

I love LUSH

For all those prego ladies out there. My daughter bought a lotion from there, smells Devine, avoid strechmarks & very soothing. Highly recommended.

Love Lush. Used to order online and was so excited when they opened. The staff is always super friendly and I swear by ultra bland cleanser.

I love the soap, excellent customer service and free samples!

First time visit, can be costly depending on how much you purchase, several preferred scent options, place in bathrooms hold a pleasant scent until use, I would just buy for this purpose alone, workers gave thorough descriptions on ingredients, will visit and most assuredly buy again~

Good place to get wierd soaps. The soap by the pound is also great.

Very friendly personnel

Amazing service and amazing products. One of my favorite stores to go into, for the atmosphere alone.

Awesome knowledgeable, friendly staff. Great products!

Amazing service! The workers are really nice people.

Anything you need for yourself and body Lush is the place.

All of the staff are extremely nice and you can test out basically anything I think thats amazing because you know what you are buying and it is especially good for people that have sensitive skin!!

Very helpful and friendly staff. Great products!

Cant say enough good things about this place. Everythings amazing, staff especially. Very knowledgeable about their products, super super friendly, theyll take the time to find whats right for you. You can try stuff in store, they do bath bomb demos, or you take home samples of most things, just ask and theyll take care of you!Also EVERYTHING makes your skin feel amazing. Sleepy shower bomb is my newest fave.

Great place to shop for homemade * soaps and bath bombs.

Favorite Bath Bombs & Incredible Staff!!

Too smelly for my taste and too expensive.

Such nice people and great products.

Friendly associates, great atmosphere and interesting products.

Omg love it the best customer service

We had a great time making Halloween themed bags!

Overrated, looks great, but I dont know about the efficiency of each project.

Very helpful staff, great first experience.

Very good products very helpful staff

We enjoyed it . Made a gift basket.

Always love me a lush store. Clean, friendly staff and good products.

Friendly staff and super helpful! Love the products and atmosphere!

Love the products at LUSH. Staff is always so helpful and friendly!

Its a bit exspensive here if your shopping for organic soaps and shampoos. The staff is very helpful and very friendly.

People are so friendly and always a BIG help!

Nice people sold me soap. Get clean.

Such outgoing and friendly staff!

Service was excellent and everything smelled so good. Free sample of face mask.

Nice and kind staff but kind of feels unhygienic

Like that they dont pack on plastic and that they label vegan and non vegan products. One sales person was rude but the others were great.

No Animal Testing!!! All Natural Products!

Amazing service.

Very nice atmosphere

Very helpful staff.

Very expensive and some of the products have questionable ingredients.

I love it

An unhealthy addiction

Love the products

Love love love

I love that store

Awesome place over HERE !!!!!!!!!