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Slumberland Furniture - Quincy
3203 Broadway St #1, Quincy, IL 62301, United States
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Slumberland Furniture - Quincy
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Sa
Review β„–1

Paula did a great job of helping us find a new sofa for dad. We are very happy with our purchase. The price was great 😊

Co
Review β„–2

I came to slumberland with a goal in mind for what I wanted. I was trying to buy a new mattress for my son. I already had the mattress i wanted picked out prior to coming in. Kim was the sales person. She was very helpful. She actually recommended another mattress which was the same price as the mattress I was looking for. This mattress was 200x better than what I would have gotten if I went with only what I came in with. I’m happy that she made a recommendation.

be
Review β„–3

It took my husband and I 4 trips to Slumberland to make up our mind on the loveseat and recliner that we were looking at. Our Sales Associate, Paula, was very helpful and knowledgeable with all our questions we asked and even called the manufacturer with a couple of the questions we had to make sure we were getting the most accurate information.Thank you Paula and Slumberland for making our experience a very pleasant one!!

Ma
Review β„–4

Helpful and friendly staff. Great deals. Delivery prompt. Called the Quincy store with questions twice- each time the store employee was extremely helpful and willing to assist as needed. I had never shopped or bought from Slumberland Furniture- I was very impressed with the store and my total purchasing experience.

Mi
Review β„–5

Kim Benson was so helpful. I hate picking out furniture and have a hard time deciding on color and fabric. Kim had me send her pictures of the room I was working on and she put together some ideas for me to choose from. She was also very patient....I keptchanging my mind.πŸ™‚

Ch
Review β„–6

I have been looking quite awhile for mid-century modern dressers and they had the best ones that I found anywhere. It was great that I was able to get them during the Labor Day sale!

Li
Review β„–7

Rick and the team at the Quincy location ROCK!I think the customer service at this location is probably the best I have ever received with any business.I will be back in the future for additional purchases when needed.Above and beyond!Thank you!

Ke
Review β„–8

Never shopped there before!Stopped by β€˜on a whim’ Memorial Day, and looked for a new love seat....Rick, our salesperson, was VERY attentive, but low pressure.He knew his stuff, too!!!We found the perfect loveseat, and Rick educated us on the fact that is USA made,Quality, etc.Nice service.Knowledge.No high pressure.Impressed!

Be
Review β„–9

Did everything over the phone. Paula the sales lady was very nice and answered all of are questions. We are very pleased.

Pu
Review β„–10

Had a good experience at Slumberland. Amy Taylor was very helpful. Overall a very good customer service.

Na
Review β„–11

I was again very happy with my purchase at Sutherlands. Everyone is very professional and helpful. Thank you all very much.

Ma
Review β„–12

Rick was patient and knowledgeable. It is the 2nd time we have made a major purchase and would go back again when needed.

La
Review β„–13

Great help by 2 sales reps at the store! Pleasant experience!

Cl
Review β„–14

Sales person knew his furniture and worked with me on all aspects of purchase. Only had to ask for help with one question that only a manager could help with. He also searched the web for a better price with us.Good experience all around.

Jo
Review β„–15

As a returning customer I can say that Ive never been unsatisfied with the service that I have received. The sales staff is very nice and helpful without being pushy at all, and the delivery team was able to move in our new mattress without any issues. Id recommend anybody to shop here for your mattress/furniture needs if you havent already.

Br
Review β„–16

Very knowledgeable and quick to answer any questions.

Ma
Review β„–17

I was able to customize my sectional all the way down to the fabric and dimensions. It was well worth the visit and everyone was so nice. Everyone there was very professional and they understood my needs for my growing family.

De
Review β„–18

I bought a rocker recliner for my husband for Fathers Day. Nik helped me choose the one that best suited our home and lifestyle. He had all the information I needed without talking my ear off.

Ke
Review β„–19

Good selection of items. Deals and sales were clearly marked and explained. Sales Reps were attentive but not harassing. Applied for credit and our salesperson made it super easy. Would shop again and recommend to others.

Tr
Review β„–20

I was greeted soon after walking inside by Amy. She was very nice. Helped us with the questions we had. We bought the furniture and was out within minutes. By far my favorite place. Usually we do Springfield IL, but no more. Love love love quincy IL now.

Mi
Review β„–21

Great service and attentiveness. Knowledgeable about products I asked about. Can’t wait to get my new guest bed!

Du
Review β„–22

Hannah is the absolute best! We showed up 30 min before closing and she spent an hour still doing so much research and making sure to find us the perfect bedroom set. She is a true asset and so thankful we had her help!! I havent received the furniture yet πŸ˜‚ so fingers crossed my review stays the same afterwards. But if nothing else comes out of this review, Slumberland has the best employees and that makes up for any downfall that could come! Will be getting all my furniture here from now on!

Ea
Review β„–23

Paula Casey was very helpful, available without hovering. Very happy with our decisions.

Sa
Review β„–24

Nik Schaller was super nice and helpful when it came to finding us a new mattress. He gave great information. I would definitely recommend going there.

Ki
Review β„–25

Wonderful people to work with and reasonable prices.

Ja
Review β„–26

Great customer service was easy to talk to. Would recommend

La
Review β„–27

Rick the store manager was amazing. He made our purchase easy and he was very knowledgeable in his job and helped us pick the perfect mattress. I’m only disappointed in the delivery. It was scheduled for 730pm-830pm. Which I already felt was late in the day, but the delivery drivers were late and didn’t get there until 10pm. I understand things happen and running behind, especially with winter weather but I would have appreciated a courtesy call to be informed they were late because I had to work at 4am.

Te
Review β„–28

Enjoyed checking out the different mattresses at Slumberland. Paula was very helpful and answered all my questions. I was then able to make a purchase I hope to satisfy me.

Pe
Review β„–29

Good customer service polite shows you what you are looking for and they gave me time alone to decide on what I really liked.

Ke
Review β„–30

I live out of state and the sales floor representative took time to place my order for a recliner. He was very knowledgeable and very helpful.

Sh
Review β„–31

Our sales lady Paula was very knowledgeable about your furniture. She was very helpful and patient matching us with a bed, sofa and recliner.

Ga
Review β„–32

The employees were extremely knowledgeable and helpful not pushy with my purchase. A very nice business to.pick your furniture for your home or office.

Be
Review β„–33

Nice store. Good selection. Sales people were really helpful. It’s also totally worth it to pay the extra for delivery and set up.

KB
Review β„–34

Great service, large selection and good prices.Always seem to find what we want.

Ti
Review β„–35

We bought a mattress and multiple pieces of furniture here. Everyone was very helpful and they made sure we were satisfied with our purchases-even after we had them home.

Al
Review β„–36

We found a piece that we had been looking for a recently and happened to find one here that was the floor model and discounted extremely well. A nice piece for a great price. Paula took good care or us. Thank you!

L
Review β„–37

Great customer service. Very nice sales staff.

Ca
Review β„–38

I went to Slumberland in Quincy on Sept. 5 to shop for living room furniture. My salesperson was Paula Casey and she was AMAZING. She patiently spent at least 2 hrs. with me, helping me find just the right items to put together the perfect living room for ME. She was careful to show me options that she knew were within the budget I had set for myself. She even kept a running total, including taxes, as I picked each item so I didnt go over. This shopping experience was so awesome that, from now on, I wont even look anywhere else, Paula at Quincy Slumberland is my go to person for all of my home furnishing and dΓ©cor.

Ca
Review β„–39

Made Gma feel welcome and were very helpful with her new chair purchase!

Ci
Review β„–40

Paula was very helpful and found us a recliner at a great price. She was very friendly and helpful.

Ro
Review β„–41

Nice place, large store, friendly staff, seems pricy to me, but most places do now.

Bl
Review β„–42

Great experience. Sales people aren’t pushy & are very helpful & friendly. Item is on order so I can’t speak for that yet, but the service is great.

Da
Review β„–43

The woman that helped me was wonderful. I bought a loveseat. She was patient and helpful.

Be
Review β„–44

Very helpful and friendlyGood quality.

Ch
Review β„–45

Amy has great knowledge and even better customer service! She is patient, knowledgable, and upbeat! Will definitely purchase from her at her store!

Ka
Review β„–46

Ashely was super friendly and very informative. She helped make my 1st time buying an enormous success!

An
Review β„–47

Staff was very friendly and helpful A++

Sh
Review β„–48

Our sales person was very helpful. She was very pleasant to work with

Jo
Review β„–49

They were very kind and helpful. Showed me exactly what I wanted in my price range.

Ch
Review β„–50

I absolutely love Paula at Slumberland in Quincy. She has helped up buy all the new furniture in our living room the last few months and our new dining table. I wouldnt shop anywhere else because of her expert advise and always taking the time to show me different pieces to match.

T
Review β„–51

Got our bed and couch from very good prices yes we shopped around and they where the best. Ask for Amy !

Br
Review β„–52

After visiting several stores, this was the most friendliest and helpful. I was very happy with the bedroom furniture they helped me with. I went back a couple months later and bought a sofa chaise. Thanks you!

Su
Review β„–53

Slumberland was very helpful with the purchase of our new recliner.Very friendly and knowledgeable about there store.

vb
Review β„–54

Knowledgeable staff...will work with you on any furniture including beds clearance room is great

Li
Review β„–55

Nik, at Slumberland, was a joy to work with! He listened to my needs and expectations, and helped me to find the right furniture, to match pieces I already own. He checked on safeguards against defects and stains, and walked me through the process, start to finish, on how best to manage my expectations between now, and when my new furniture arrives. He was jovial and kind, and I appreciated his authenticity. Thanks again, Nik! -Lindsey Lane 12/10/2020

Do
Review β„–56

It was great Benson was great and helpful

We
Review β„–57

I called and let them know I couldn’t walk as I was about to have back surgery and Rick came out with a wheelchair to my car and he took me wherever I asked and was very patient with me and was a big help. I don’t think any other store would have done that. He got me back to my car too. He was lots of help and I bought a lot of things due to his kind and patient he was

Ka
Review β„–58

Paula Casey is always super wonderful. All of the staff are friendly & helpful.

La
Review β„–59

Very good service, the gentleman who was the manager acted as if he was really interested in what i was wanting, very polite and helpful ! Will always go there first for any of my furniture or home decor needs in the future! Very Satisfied!!

Ja
Review β„–60

Paula was fantastic! So easy to work with!

Do
Review β„–61

Very satisfied great service great prices

Ma
Review β„–62

Great experience. Anxiously awaiting our new chairs.

Ta
Review β„–63

Completely satisfied with our shopping and buying experience at Slumberland. Easily shopped with no pressure. Nice selection. Money well spent; we received a great deal for exactly the items we were looking for. Rick was professional and pleasant to work with.

Cl
Review β„–64

Nick was very professional, knowledgeable, patient and understanding. Great job Nic

Je
Review β„–65

Yes in Slumberland in Quincy has always taken care of me I like the Quality Furniture where your company buys and Ill continue to stop there and the employees are real good as well I thank you very much I will continue shopping there as long as I can thank you very much for your support

Ja
Review β„–66

Paula helped me through the store and through the easiest buying experience Ive had buy furniture. Not to mention the savings she found me through the process, also found me excellent financing options. Definitely recommend slumberland

Ri
Review β„–67

Nathan was very helpful and knowledgeable.

Ph
Review β„–68

Very nice store. Neat in appearance and staff very helpful, especially Paula. Thank you!!

te
Review β„–69

Paula Brown always helps us with our furniture needs!! She’s helped furnish almost every room in our house!! She goes above and beyond for her customers!!

Do
Review β„–70

Nick was so nice. Introduced himself to me then gave me time to look around. Explained things nicely. Great experience.

Ch
Review β„–71

Paula was a wonderful associate that took a great deal of time with us. She was extremely pleasant did a fine job on up sales too.

Ci
Review β„–72

We had the friendliest sales lady named Hannah. She was a delight. We spent 1 1/2 hours with her. Shes a very nice and helpful young lady. We love the selection that we picked out for our newly renovated living room. Cant wait until they come in!

Ju
Review β„–73

Rick was awesome to work with! He made the whole experience from start to finish easy and painless and was honest at making sure we got the most for our money! Will definitely come back in the future for any of our furniture needs!!

Ro
Review β„–74

They have a lot of nice furniture. I enjoyed looking at all their merchandise

Li
Review β„–75

Lacks customer service. Four employees sitting behind desk. None acknowledged a greeting. I walked all over the entire store without anyone asking if I had any questions or needed help.

Su
Review β„–76

We appreciate the knowledge of the sales staff at Slumberland.

Cl
Review β„–77

Hannah was very helpful and informative during the process. Hope all your employees have positive spirit.

Le
Review β„–78

Love their selection ! Employees are always very helpful & friendly . Paula does a wonderful job, I usually have her help me when I am in the store and she is working!

Be
Review β„–79

Our sales rep, Rick Blonigen, was professional and highly knowledgeable. He saw to our needs and knew exactly what we were looking for. He was able to assist us to find affordable options based on our budget. I would highly recommend Slumberland, especially Slumberland of Quincy,IL. 😊

Ji
Review β„–80

Great products with a great price. Excellent service.

Je
Review β„–81

I had a wonderful experience picking out my new furniture. Hannah was very kind and patient with me. After helping me find exactly what I wanted and ordering I discovered it wasn’t going to fit good in my living room. She without any hesitation helped me find something else and changed the whole order. Very pleased with the customer service and can’t wait to get my new furniture!!!

Am
Review β„–82

Thanks Hannah for the great mattress topper!

Jo
Review β„–83

Rick was awesome on the phone! I was able to get the exact recliner I needed. I purchased the rest of the set about 6 months ago from a different store, but he was able to find my exact set in their inventory. Will buy again from him in the future!

Sa
Review β„–84

Amy, the assistant manager, really helped me out when pets had completely ruined my couch. She was able to provide me with recommendations on what I can do until the tech was able to come to my house to clean the sofa. By far the best customer service I had seen from a furniture supplier. Very impressed.

am
Review β„–85

It was a wonderful experience!!!! I worked with the manger. He was super helpful and knowledgeable. Answered everything question and was super patient. Could not have gone better. Thank you!

Da
Review β„–86

Great service friendly people.

Th
Review β„–87

We had very prompt, courteous service while choosing a new mattress and box springs. Thank you Rick.

ro
Review β„–88

We purchased a couch and recliner. Our salesman was helpful, courteous and very professional. He worked with us on price so that was a plus!

Sh
Review β„–89

Rick was super helpful and friendly. he approached when we entered and, after telling us how to find what we were looking for, left us to browse. was not pushy at all. he answered our questions and made our purchasing experience that much better. definitely recommend.

Pa
Review β„–90

We have to say it was such a pleasure to have Rick help us with our furniture shopping. What a nice experience for a change! We are moving out of the state and Rick was so helpful, knowledgeable, and nice. Were telling everyone we know to go see Rick and tell him we sent you! He went out of his way and above and beyond for us! Thank you Rick!!! We appreciate it very much!

Ma
Review β„–91

Rick Blonigan helped us and did a fantastic job! Gave us an amazing deal and worked with me being a college student and having it delivered to my college town on the date of my move in

Am
Review β„–92

The service we received was really great. Thank you.

St
Review β„–93

We had a great experience at Slumberland today! The store manager was a wonderful help to us and made our shopping easy for our girls beds and dresser! I would recommend doing business with Slumberland Furniture! πŸ˜ƒ

Ma
Review β„–94

I (we) cannot say enough good about the manager, Rick.My wife and I purchased a new LR set today, and we had the pleasure of dealing directly with Rick from start to finish over a 2 day shopping event. He blew us away with his salesmanship. Believe me, with a combined total of 51 years of customer service under our belts, Ann and I really gave him the pepper as far as customer vs salesman banter goes!...LOLNot only did he roll with every punch we threw, but he flat-entertained us with his rapport...all while giving us discounts above and beyond the sale prices that even surprised us.All and all, our experience was very good, and again wed like to say Thanks!

Ro
Review β„–95

Paula was so very helpful us make our decision for 2 new recliners. The store was very clean one so beautifully arranged. We are very pleased with our experience today. We plan on going back soon.

Ri
Review β„–96

Nice young man as salesman. Easy to work with. No pressure

Li
Review β„–97

I went to slumberland to look for a recliner or a couch. Rick was extremely helpful and very patient as I tried sitting in chair after chair. He was very knowledgeable about all of the products so I could make an informed decision. I finally made my purchase and I couldn’t be happier. I would recommend Slumberland to anyone who is looking for a great buy and a great shopping experience.

Me
Review β„–98

Purchased a bunk bed for a small bedroomI had a very specific model in mind. When I called, the sales lady was so pleasant to talk to! Hannah was knowledgeable and very friendly. She had exactly what I was looking for, and they had it in stock at a better price than I had been able to find from any other store, or online retailer. Theyve also got the 30 day guarantee.No online company offers that!

Bi
Review β„–99

Salesperson had great knowlege of available products Was very efficient in her work Answered all questions Gave is time to talk about our purchase Did not rush us Great experience compated to other stores

Na
Review β„–100

Great service. Salesperson listened to our needs and was very helpful, with a no pressure to sale attitude. Quality furniture at a fair price. First time shopping and purchasing at Slumberland but will go back!

Information
10 Photos
100 Comments
4.7 Rating
  • Address:3203 Broadway St #1, Quincy, IL 62301, United States
  • Site:https://slumberland.com/stores/-31-quincy-il?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_content=31
  • Phone:+1 217-776-7777
Categories
  • Furniture store
  • Bedroom furniture store
  • Kitchen furniture store
  • Mattress store
  • Sofa store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:12–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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