Gave me the run around, no one told me the same thing. Better service if you drive to the one on Washington I believe. Don’t go here if you don’t know much about cars know exactly what you need.
I went to AutoZone yesterday for an issue with my battery that I purchased only a few months earlier at a different AutoZone location. It was a last ditch effort to stop here before my appointment with the service center at a local dealership that wanted $149 just to diagnose the problem which was my car not always turning over, it was always temperamental. I walked in and Anthony asked what I needed help with, I told him, and he checked my battery with a device to test if it was defective. He determined that the battery was fine and went above and beyond and found that the problem was a loose connection to the battery. Anthony tightened the connection without charge and now my car is back to working without any issues. He was quick, very polite, and very personable. I told his manager what an excellent employee Anthony is and want to pass along this experience in hopes that he gets recognized by the company. He saved me so much time and money and put my very stressful day to an end as money is tight right now. Thank you Anthony on Douglas Ave in Racine!
Great customer service!! Even put my wipers on for me!! 10/10 would recommend!! Daniel Schoedl is the best!!
Very satisfied with service great job daniel! Battery great price! Love coming to this store very close to home always very helpful
Good CS, nice and chilly in dare,,where the sleeping bags...
I got what i needed, it was in stock like they said It was. Cool people, they had it waiting for me. Also gave me a good reference for a trustworthy mechanic. Have had success with him. Thanks.
Fantastic helpers- Mgr went out of his way to find correct parts for my vehicle. Store was very clean and orderly.
Great staff! Friendly prompt service! Store was clean and inviting!
Always helpful when I go there
Thank you Dylan S. and Greg R. for your help today with purchasing and replacing my car battery. Your customer service was outstanding.
Very friendly and helpful. Found everything we needed.
Went in for a caliper for my SAAB and they didnt have it. But David let me know exactly where to get it. Legit saved the day!!
Great service and very helpful.
So far my experiences at this place have been good ! !
Went for brake pads, oil filter and some other thing. It took 3 trips because they kept giving me the wrong parts.
I had an issue with my headlights that 3 high profile auto shops couldnt figure out. Greg at this location found the issue in minutes. I owe my life to that guy.
Auto Zone on Douglas Avenue is always excellent, both on price and customer service.
Best place to purchase certain parts because there cheaper and they lend you tools,replace whipper blades for you
Friendly staff and very knowledgeable.
👍
Greg was very helpful when I was trying to figure out which bulb I needed for my car.
Great if you enjoy being on hold and dont mind being talked down to at the store that promised your part would be pulled and ready to go.
Great store with knowledgeable staff... they have most of what i need usally in stock. Other parts usally you can get them same or next day in store pickup.
This store is more together than OReilly but what u are looking for parts, there are auto stores in our area that are REAL part Stores.
Worker was very helpful and changed the light bulbs for my license plates. Very appreciative!
My experiences with them over the years have been okay to say the least.
If I worked at a parts store, it would not be a job. It would be a paid learning experience. Thats what auto parts stores need. People who are interested with how an automobile functions, how parts are engineered to work in the car, people who like to do there own work on their cars, people who want make their car shine and run as long as possible. Cause we all know, cars are expensive. And the longer we maintain our vehicles the better off we all are with hoping to keep the big automakers prices from gouging its customers. Us!
I just bought air fresheners which were self service. Reasonably priced. Not the fastest service. I had to wait for a clerk to come out from the back so I could make a cash purchase.
Its better then talking the city bus.
My favorite auto store. Helpful n good prices!
Not many knowledgeable people to help
Good prices and service!
The guys on the 75th St AutoZone are probably some of the best around. Very knowledgeable and very helpful. They also have the best no hassle parts warranty around in my opinion. Theyre open late and will help install products as well. Try them, theyre very knowledgeable and always helpful.
I would like to thank this guy but I didnt catch his name. He came in at 900 am at the Douglas store on Nov 5 for changing my bulb on my jeep Cherokee. He was polite and fast and knew what he was doing.
Super friendly staff and very helpful!
Easy to get to. Knowledgeable staff got me the right parts the first time
They need to fire the Eric with the lazy eye. That guy doesn’t deserve to be employed in anything customer service related. I’ll never return there as long as his face is still there. Faithful customer of 15 years.
Great service
Very good and helpful.
I called the other AutoZone and had a part put on hold for me but when I got there it wasnt really and their inventory. Honest mistake. So I was sent to the Douglas avenue AutoZone and when I got there I dealt with a woman named Jazz. It seemed as if I was a burden to her and I interrupted her day because I walked in the door. I cannot believe the attitude that this woman had and how rude and short she was for being in customer service. I will never shop at this store again, ever. its bad enough that I had to drive across town to get the part that I needed. But then I had to drive back across town to another store only to get a disgusting attitude from a person that probably should have just called in today. I really hope management reach this review because Im sure that Im not the only one who has had to deal with her attitude and her fascination with her fingernails.
Always get great service and the workers tend to know what they are talking about. I recommend talking to the manager Jean, you tell her a problem or a noise and shell tell with 95 percent certainty what it is :)
Always friendly staff. And everything is easy to locate.
They helped me right away with what I was looking for..nice staff
Friendly service and about 3 people were making sure at different times that I had help if I needed it.
The sales guy was very helpful. He was very professional and easy to work with.
Good inventory, helpful staff
Knowledgeable and friendly staff.
Very satisfied with the service.
Always helpful staff. Most always have what I want.
Great store with a helpful staff. Tends to be a bit more pricey in some areas than others but its ok by me when they are this friendly and have parts most others dont have in stock
Jared and Dan are always the bestest!! Jazz is no slouch either.
Im satisfied
I was greeted and helped right a way.
Very nice experience with the associates and manager, Dan, that work there, found what I wanted and the price was reasonable for what I got.
Found one of two things I needed, but the nice lady who checked me out was extremely helpful in helping me find what I needed.
This auto zone has always been great, with good customer service and a team of workers who know what there talking about when it comes to cars. Also resoniable prices for great parts.
Not the smartest people behind counter,prices not bad if you need parts in hurry
My husband drags me here. He likes it
Great prices and very helpful staff.
Nice customer service
Free OBD diagnostics.
Found what I needed and price was very good
They always have what I need
Very helpful people have all your car parts you need
Cant beat it
Always got what I need
They have always been tried to be helpful . Good prices.
Could use employees with better knowledge, went in there the other day and the guy had no idea what I was talking about when I was looking for the right size socket to remove a part from my engine, the next day the older women there was complaining about her job out loud and had kind of a snotty attitude
Great staff very helpful.
My second choice for auto parts
I will never buy an alternator here. I would also advise you to get your alternators tested at OReillys. My alternator passed autozones test. Came to find out it was a bad alternator. Took too much time to realize certain parts are not meant to be bought or truthfully tested at autozone.
Always had great service, and the prices are fair!
Had everything I needed!!
Sales person was very rude telling me his back hurt and could not carry battery but would not let me a lady to carry it. Had to use a cart.
Daniel was rude to say the least
Place is ok alittle high but its close to my house
Not very good at helping custumers all the time some are ok but some others sitting at the stool and dont want to get up and help
Always helpful always there when in a bin
They do not help u install simple things like a battery to a bolt. Told me that they cannot help anyone after 4pm.
I got new wipers there and they put them on for me and it was a Lady you girl the thing we can do
Breanna has a terrible attitude and horrible customer service!!! Would rather drive all the way across town ti avoid her horrible service!!! Advise everyone to avoid the one on Douglas ave!! She needs to be fired because she can not multi task at all!!!!!!
Usually have what I need as a last resort, i have two other parts stores closer to me.
Jean the best sale associated
Nice selection, very nice counter people
Friendly people with good knowledge of vehicles
Not handicap capable.
Had no idea what I was talking about for the type of anti freeze I used in my car even showed the guy a picture of one of the bottles that I took.
The Tacos are fabulous
Meh, OReilly is cleaner and just down the road.
Had to exchange a locking gas cap, because ithe
They always help me out when needed
Fast friendly service
Fast service!
Memorial day weekend, and had 2 workers, 10 people waiting for assistance.
Great employees
Nice helpful people
Good place
Smooth service