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Quality Auto Body
811 New Brunswick Ave, Rahway, NJ 07065, United States
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Quality Auto Body
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Be
Review №1

I dropped my R8 off to Nick and was fully expecting my car to be off the road for 2-3 months. Nick got the work done in a few weeks and it was absolutely stunning. They made my R8 look brand new!

Su
Review №2

This is the first time I am using this company. My car was hit by another car. My car dealership recommended this company. I appreciate that Flo was so helpful, and addressed my issues. Franco the tow truck driver was friendly and professional. I will post about the entire experience when all is done.Update: When my car was examined, the shop contacted the insurance company. They realized the damage could not be repaired to make the car safe. While I was saddened by this news, I appreciate that the shop took my safety into account. I would also like to thank Flo for her helpful suggestions and calming voice.

Tr
Review №3

Doug was amazing assisting and updating me on my car repairs. I would highly recommend them.

Ca
Review №4

Dropped my 19’ Pearl White Q50 and was returned as it never happened. Not sure about the previous reviews but their work is impressive. Below are the before and after.

am
Review №5

My wife brought her car here and it sat for six weeks untouched

Fe
Review №6

My car was there for a month a al half, when I ask for answers these people got mad saying that they never give an specific date for finish.

Ez
Review №7

PLEASE DON’T GO HERE… after 4 weeks on the body shop and 100 calls later this is the result of what Quality Auto Body did to my Range Rover white matte. Very unprofessional A bunch of lier trying to make it seems it’s was okay and clearly see all the scratches from the sanding! Over 3grand to fix this small dent. Avoid this please! “Range Rover certified”

R
Review №8

Had my car done by them but now noticed in bright sunlight I see the sloppy work they actually did. I will be going in on Monday to tell them about it. Some white looking substance all over the side panel you can only see in bright sunlight to my shock, they even got that stuff on my car keys. I will provide an update after Monday! Wait for more...(today is Sat and they are closed)Monday has passed;When I came in, they listen and apologized for the items I pointed out. They took the car and fixed each item I showed them including my car keys. It could not have gone any better, they were polite and professional the entire time. So without hesitation they deserve 5 stars, for standing behind their work to ensure it is really of the best quality.

me
Review №9

Good place to get work dobe

Ja
Review №10

Quality performed a fantastic collision repair on my daughters car. The attention to detail is commendable.

Vi
Review №11

This is our go to place for all auto work now. Highly recommend them. Extremely professional and highest quality services, far exceeded expectations. Keep it up Kim and Dan!

Mi
Review №12

Still waiting on my car to be done. It has been 2 months of Quality Auto very clearly, neglecting my car. My passenger door got hit and every time i call and ask for an update, “ehh i dont know, pushing for next week” that is said to me, every week. This is absolutely absurd and would not recommend anyone going here if you actually want your car back. His name is also Nick, to be exact. Anyone else I cant speak on, but if he’s handling your car, good luck.

Di
Review №13

JC and the Quality Auto Body Team made my car look brand new!!Thank you, JC & the Quality Auto Body Team for the exquisite work......

Cr
Review №14

Was very disappointed. When I walked in they did not great me. I felt like I was an in covience. When they did finally get to me and they gave me a quote it was much higher than the others. If you truly want to be treated well and a reasonable price dont go there.

Na
Review №15

So helpful with everything such a great experience at such a terrible time thank you

Er
Review №16

This was my third job done by QAB. They do excellent work.

Ma
Review №17

Extremely happy with how my car came out! They made this process so easy and quick. The staff is super friendly and i couldn’t be happier with choosing Quality Auto Body to help me out! Thank you!

Gl
Review №18

Although I’ve lived in Rahway almost all my life, and passed Quality Auto Body countless times, I’ve never needed their service. Their lot is constantly filled with damaged high end cars of every brand waiting reconstruction. And their reputation is legendary. So when I recently had an accident with my Infiniti QX60, their was no doubt in my mind where to have it sent. Although the insurance company eventually called my vehicle totaled, Dan and Kim kept me informed the whole time while my insurance company crunched numbers. Dan and Kim were always willing to talk on the phone and answer all my questions. Before, during, and after their appraisal. I would highly recommend them for all you auto body needs.

Jo
Review №19

I had my SUV repaired twice at Quality Auto Body and they did a great job. They paid attention to the detail and it looks as good as new. I dealt with Anthony L who was very responsive and kept us informed to the progress and when the vehicle would be ready. Anthony’s follow up was great, he answered any questions we had plus he made working with the insurance company very easy. I highly recommend the shop and Anthony for any collision work you may have.

Ja
Review №20

Great work, friendly staff, even detailed my car for a repair!

La
Review №21

My Porsche 911 was rear ended. I brought it to quality auto body because it was Porsche certified. This is where I met Anthony who provided me comfort that my Porsche was in the right hands. Anthony provided outstanding customer service and kept me up to date throughout the repair. Thanks for the professional and customer focused experience. Will use them going forward for any Porsche repairs.

He
Review №22

Quality Auto Body has exceeded my expectations! The outcome of my Infinity Q50 body repair was absolutely flawless attesting to the expert workmanship of the Quality Auto Body technicians. Anthony personally took ownership of my case from start to finish with the utmost courtesy and exceptional professionalism. Anthony got my vehicle done ahead of schedule and his customer service skills are truly second to none. I have worked in the Hospitality Industry for over 40 years and I do not give out compliments like this lightly unless they are earned. Anthony really made my entire experience with Quality Auto Body a pleasure and has fully earned this well deserved endorsement. Hopefully I won’t have the need to check my Infinity Q50 back into a body shop any time soon but if it ever becomes necessary again Quality Auto Body would be my first choice.

Su
Review №23

Im glad I chose Quality Auto Body to repair my car after its accident. The staff was polite, patient, and helpful. Anthony worked on my car the finished product was flawless. He was professional, courteous and kind while going over the job with me. I highly recommend considering this shop for any body work you might need done. They will help you!

La
Review №24

The best experience yet! Anthony Lombardi, a very knowledgeable and professional service advisor, took a good care of my 2013 Audi A4. It looks like new now! Excellent customer service! My car was ready on time, all my questions were answered, and phone calls returned... which is rare these days!Thanks Quality Auto Body! I will definitely recommend you to all my friends, family members and colleagues!

Ka
Review №25

Theyre phone line says that they are open until 6 PM during the week. I phoned within working hours when they are supposed to be open--- They didnt pick up the phone. Lazy and unprofessional. My vehicle was hit from the rear. Im taking my car elsewhere.

Aj
Review №26

Quality Auto Body did a phenomenal job with my Audi A6, looks brand new! Professional service, especially Anthony he was really great and helpful. They know how what theyre doing and fix cars properly with great care and attention. Definitely recommend!

Ke
Review №27

An Accident is hard enough, But then to have it Totaled My Poor Infiniti 😔 Quality Auto Body Made The process so easy dealing with my Insurance Company and putting me at peace....Bob And The rest of the staff bent over backwards to be sure i was comfortable and understood Everything. I am completely satisfied and would without a doubt return.

ma
Review №28

Communication was just poor ! 9 weeks to repair week after week need more parts original estimate was 6500.00 final bill 19000.00 3 x my estimate ! an experienced shop i hoped would get it closer then that .final repair looked good. for that kind of money i would have hoped they know how to treat a customer. end result they will never see my cars again

gu
Review №29

Im a repeat customer at this shop, and their work is top-notch. I went back to them this time because they are a Porsche certified repair facility; they had previously repaired an Infiniti G35 6MT for me that was crushed by a falling tree.Communication was great, and Anthony oversaw the recent repair of my 718 Cayman S as if it was his own car, including working with the dealer to follow up after painting so the ceramic coating could be re-applied to the appropriate locations on the car.

Jo
Review №30

Quality Auto Body is a great shop. They were recommended by Infiniti. They are professional, honest and hard working on your problems until its resolved. Anthony is my service representative and has been amazing! I would highly recommend him for your auto body repairs.

Sa
Review №31

I would definitely recommend Quality for whatever body work you may need, specifically on high end vehicles. Anthony was helpful, attentive and made sure we got the repairs needed and that our insurance was kept abreast if there were additional repairs needed. Highly recommend.

Jo
Review №32

Car came out beautiful and back to new it took a little longer than expected but as I was explained by the advisor of how long it took was because the insurance company wanted to put aftermarket parts on my 2018 and the fit of the parts were no good they had to come out again and pay for oem parts and I was happy to hear that and didnt care about the wait as long as my car was back to original form great job quality auto body

Jo
Review №33

Worse experience ever. Brought a 2017 Hyundai for a rear bumper repair which I stated I wanted replaced before bringing into shop. But because it was through someone elses insurance they went with fixing. Found imperfections when I went to pick it up so had to wait another week for them to replace the bumper like I originally wanted. Go in a second time to pick my vehicle up under my inspection I find over spray on a black plastic part of the bumper. I point it out to them they try to convince me its wax and it will come out with time.. Im an experienced mechanic I know whats wax and whats over spray. So then they say they will have the detail guy take care of it. 15 minutes later the car is brought out again. Over spray is still there, I point it out but they are still insisting its not over spray. I leave the vehicle again... turns out they painted the bumper again and ordered that plastic piece to replace it.. Once again I go to pick up my vehicle now we are 3 weeks without my car just for a simple bumper repair. I inspect it again. Again I find on the lens mounted in the bumper paint at the corner that is due to a bad tape off that didnt cover all of the lens. At this point its so minor I choose to deal with it and take my car... So for a body shop that calls themselves quality there was none in my repair. But then again I didnt bring in a Porsche or Mercedes so why put any detail in a simple Hyundai. Its clear that there high end vehicle repairs they give to the more experienced mechanics where they may put detail into there work but if your vehicle isnt worth so much in there eyes it will be thrown to a low tier mechanic that probably doesnt put as much detail in there work. And deal with the nightmare that I did... If after hearing this you still choose to have your repairs done there just pay very close attention when you inspect your vehicle upon pick up. Oh and dont expect to be called with any type of update on the status of your vehicle. 3 weeks in the shop and they only called to tell me its ready for pick up 3 times.

Da
Review №34

Great staff, great service. Quick turnaround on the repairs. Anthony kept me up to date on the status of my car, delivered sooner than expected and was a pleasure to work with. I would certainly use Quality Auto Body again!

Sp
Review №35

My experience with Quality Auto Body was excellent in fixing my Maserati. Jimmy and the staff were so friendly. Jimmy kept in touch with me every step of the process and managed the insurance company, adjuster etc. step by step and called me each time progress was made. Jimmy and the staff there are so friendly and helpful. I would use them again if I had to and I would recommend them to anyone I know for autobody work. And the work was amazing as my car looked brand new in the areas that needed repair as well as they detailed the car so the entire car looked brand new. Thanks Jimmy and Quality autobody team!!

Fl
Review №36

Best Auto Body I ever went to. The people there were very nice and walked me Thur everything and my car look brand new when they were done. My moms car got fixed here as well and she loves it here. So you need ur car fixed I highly recommend Quality Auto Body.

St
Review №37

Job came out perfect and their service was meticulous. Overall, I was impressed with their quality of service and on time delivery.Would highly recommend.

Ju
Review №38

I just picked up my Challenger SRT. As always Quality Auto Body did a beautiful job. I have taken my cars to them for years, everything from a Porsche Boxster to a Honda minivan. Exceptional work and attention to detail; always professional, courteous and attentive. This is the first time I worked with Anthony Lombardi and he was exceptional. I would not trust anyone else to work on my vehicles. I recommend Quality Auto Body every chance I get. Give them a try. You will not be disappointed.

Wi
Review №39

Unfortunately I had to use them 2 times in a few years and they really do amazing work. First time I was sent there by the dealer next time I chose them. They make the car look like new.

Cl
Review №40

My experience with Quality was good mainly because of Anthony Lombardi. You should ask for him. He was pleasant and respectful from start to finish. He went over and above expectations in the following ways:1) Because I was going to be out of the country when my car was scheduled to be done, he offered me the option of leaving it at the dealer (at no extra charge) for pickup when I arrive. Upon my arrival, I called Quality to discuss pickup. Even if Anthony had gone for the day since it was after 5, he contacted me and said that the car wasnt ready yet but he promised to update me first thing the following day. He did as promised and agreed to have the car delivered to my home instead of the dealer since the car wasnt ready the day I arrived.2) I was happy with the body work that Quality did but the first night after I got the car, I noticed that one of the headlights wasnt projecting the light properly so I called him the following day and he told me to bring the car in anytime. I arrived around lunchtime and Anthony promptly had someone adjust it and didnt leave for lunch until it was done. Unfortunately, the beams still werent what I expected so I brought it to the dealer the following week. The dealer called Quality to ask what they did then fixed the problem and charged me half the cost, saying that Quality was going to shoulder the other half. I was fine with that arrangement as I was just happy that the headlights were working properly. The following day, Anthony texted me to ask how things went at the dealer. Since I was busy at work, I couldnt reply at once. The next thing I know, I get another text from him in the afternoon saying that he called the dealer to ask what they did to make sure I was taken care of! I was totally and pleasantly surprised! Thanks to Anthony for his exceptional customer service!

Ch
Review №41

The service was great! Mr. Anthony Lombardi and the owner Mr. Ralph Monte treated me like their own family. The quality of their work deserves 5 stars!

sh
Review №42

Quality repaired my sons Hyundai twice, both times his leased car was hit while parked on the street. He has since returned the lease and the car was returned without any hitches. I would recommend this shop for their excellent work.

As
Review №43

Excellentttttttt!!!! I was in an accident and I got my car back like nothing ever happened! Couldn’t even tell! Anthony made sure it was perfect when I got it back. As I type now my car is at the shop again 😢. I was so hurt but when I went to the shop to tell him what happened this time, he made me laugh and I felt a lot better. I don’t have any worries! I know my car is going to be well taken care of here! Immediate actions and excellent service Quality Auto Body service is well beyond 5 stars.

Mi
Review №44

My car looks brand new! Also the best experience I had fixing a car with an accident. They partner with Geico which makes the process seamless.

Ja
Review №45

Quality Autobody - TRUE QUALITYIve brought my 2 cars to them for major bodywork - A jaguar and Mercedes AMGAnthony is the best : He took care of me and my cars as if I was his brother and my cars were his.He kept me informed on the repair process every other day, if not every day.Anytime I had a question regarding insurance payments or repair status, Anthony and Quality were there to answer it.My cars came back to me looking as beautiful as the day I purchased them.(And maybe Better)Terrific experience.THANKS

Ro
Review №46

Great work. My car looked like it just came out of the show room. Want to thank anthony Lombardi for all his help. Very friendly and professional

Ma
Review №47

Ripoff and scam artists, $1970.70 to fix an inch in diameter dent paint not damaged. Something that costs most $150 to pull it out. Happened to me with land rover in long island so i can easily compare. THE HELL with them. As many says about this place, this is why your insurance premium is skyrocketing.

Jo
Review №48

Best service ever! Brought my car in with multiple problems and now it looks brand new. Couldnt believe how beautiful it turned out. Thanks for everything you did. I highly recommend this place!

St
Review №49

Anthony Lombardi was extremely professional in his assessment of my vehicle, and I was very pleased with his communication and great service that was provided to me. Best place for prompt service, highly recommended!

ch
Review №50

Terrible!!! I will never bring a vehicle here. My vehicle was in their shop for months and I could never get in contact with my advisor. The damage was approximately $2500 but they had my vehicle for 3 months. It got so bad that the rental company was calling me and asking when I was going to get my vehicle back. I am not sure why Ray Catena Mercedes recommends this place. Definitely avoid this place unless something has drastically changed.

Mu
Review №51

My insurance company tried to make me pay two deductibles for one accented.Anthony(Quality Auto Reb) talked with the insurance adjuster,told him that the damage was from one accented.HE DIDNT HAVE TO DO THAT, HE WENT ABOVE AND BEYOND HELPING ME!!!!The work on my car was ABSOLUTELY AMAZING,MY CAR LOOKED IMMACULATE.

Im
Review №52

My 2017 Cayenne got damaged from rear had to bring it in for repairs. I worked with Anthony who was very professional and prompt in answering my phone calls. We ran into a couple of problems, getting replacement parts and getting estimate approved by insurance, he worked on them to get them done. I am very satisfied with the work.

Cy
Review №53

I dropped my car off for window, frame and leather seat repair. They couldnt tell me when it would be ready, which I understand. But I didnt receive any calls from this place during the two weeks it was there. So dont expect them to call you even if the parts are back ordered. You will have to call them for updates and follow up. One call wouldve been enough even if it was to tell me the parts arent in after so many days.When I picked up my car, Bo gave me the keys, paperwork and we ended the transaction in less than two minutes. Once I paid, he just left! I did expect a run through of the work that was done.Maybe he left so fast because of THE NEW DENT MY CAR HAD!!!!?? I asked the receptionist to call Bo and he returned. At the end, he stated it mustve been the wind. Im still skeptical but I am waiting patiently for them to fix that. And judging by their lack of communication, Ill most likely have to follow up on this matter.One more thing, the seatbelt buckle wasnt placed correctly in its proper place so that also needs to get fixed.Overall, I wont recommend this place to friends and family. Im not feeling good about the service especially since my car has a new dent and I will be keeping a close eye on the new repairs.

la
Review №54

Flo and Danny are very awesome to deal with my car looks great !! I have worked with them for more than 10 years to repair my cars ! I tell all my friends to go here. Thank you Flo and Danny !!

Le
Review №55

Excellent service and they follow up with status updates.

Ka
Review №56

Very poor communications and lack of professionalism! Manager Bob stay away from him, over all experience is terrible!Had my truck for a month and when you speak to him very arrogant and defensive attitude and full of lies.Never listens concerns instead give an impression quality Auto giving you a favor to repair.Not enough words to explain how bad these guys are!My recommendations please stay away from this repair shop.

nu
Review №57

I do not understand these negative reviews whatsoever. When reviewing this shop please me mindful that the negative reviews are 1.5-2 years old.I had damage to my front bumper -- brought it in for an estimate and eventually to be repaired. The estimate process was quick and easy. Dan, who works for Quality, took care of me through the entire process and was extremely transparent, thorough, and patient. He always took my calls no matter how annoying I (may) have been.After the parts came I brought my car in and it was fixed within 3 days. Dan called me notifying me when it was done / when I could pick it up.The work was flawless -- my front bumper looked better than it had before the accident. Quality gives a guarantee on the work they performed that if anything they fixed (scratches, paint, etc) deteriorates or, for example, the paint begins to come off, they will fix it at no charge. Thats called standing behind your work.Its important to know that many body shops dont use the same quality paint as the original manufacturer of your vehicle had used. When you try to sell your car (perhaps as a trade-in), there are paint quality scanners that give paint ratings. Quality uses the highest quality of paint and repairs cars in the proper setting (ie, painting cars may need to be done in a heated setting, etc). Some of the most popular / most reputable car dealerships in the area also use Quality Auto Body exclusively for their repairs.Even after I took my car home, I called Dan with a few questions and he still had the same patience and care as he had before I even paid.Again, I do not understand where the negative reviews come from. I had a wonderful experience with them and would recommend this body shop to anyone who wants their car fixed the right way.

Da
Review №58

Quick, free estimate on my car. Thanks!

Ro
Review №59

One of the best auto body shops

Da
Review №60

Quality Auto body has worked on two of my vehicles. MINi JCW Roadster and Ford Edge Suv the damage to my mini was the driver side quarter panel that was finished to factory standards and the SUV with a pearl paint was matched perfectly. On top of performing quality body and paint work. Anthony my adviser made the repair process as hassle free as possible explaining the damages and delivering the car as promised. Thank you Anthony and the technicians at quality auto body.

Ya
Review №61

Bought my Alfa Romeo Giulia to Quality Autobody after it was rear ended. Anthony helped me through out the process and kept me up to date. Would definitely recommend this to anyone.

An
Review №62

QRP-NY SELLS QUALITY USED AUTO PARTS. THIS shop ordered a used part from us and refused it.They only ordered from us to waste our time.Both parts ordered where still in the cars and had to be removed. Part one took over a few hours to Dismantle from the car which holds all the front suspension and Motor. Part two did not take as long. NO call for an adjustment because there wasnt anything wrong except they wanted to take a picture to show insurance company that used parts are not feasible. So insurance company will pay for new parts which they make a higher commission on new parts.Horribly business practice TO waste another businesss time and man power. Our travel time alone to there shop is 2 plus hours. Thanks for wasting our time.

Da
Review №63

I came to Quality Auto Body for a quote for a small scratch on my car, they told me $900. I then went to Maaco and another body shop, who both gave me quotes under $350. I’m a lady, so perhaps they were trying to get over on me.... I wouldn’t recommend them. 👎🏾

Ke
Review №64

I was a little hesitant at first about the craftsmanship because, it is hard to find a good autobody shop. But, when I went to go pick up my vehicle, I was pleasantly surprised. My car looked brand new, great job Quality Autobody, you really do quality work.

De
Review №65

Anthony Lumbardi did an outstanding job rebuilding my AMG S63. Great customer service with continuous updates, realistic completion timelines and assertive advocacy with my insurance company. From top to bottom, the car looks brand new and runs like a top. Job well done.Unfortunately, shortly after getting my car back my Sprinter was in an accident and needed body work. Quality came to the rescue a second time and the team of Jim and Anthony had the repairs done in record time and at reasonable cost. I highly recommend Quality Auto Body for customers looking for good value and great customer service.

Ki
Review №66

The work done to my Q60 was nothing short of flawless.. QUALITY work

Ta
Review №67

Quality did a great job on my vehicle ..looks just like new!!Anthony helped me all the way thru the process..

Su
Review №68

Best services .. anthonty is great person . they fixed my car . this is the best expreance ever.

Dr
Review №69

Quality Auto Body was recommended to me by Ray Catena Lexus in Oakhurst. The work looked great. After 2 years, the paint started peeling. Took it back and the hatch was fixed but the roof was never fixed. Taking it back as per mgmt and see how they will address the issue

Aa
Review №70

Got my car back in mint condition. Toole some time, but they do it right.

Mi
Review №71

My car was involved in a accident. I have Geico insurance and they work in conjunction with Quality to offer an Express Service. I couldnt have asked for more from Geico, Quality or Enterprise. All three companys worked together like a well oiled machine. One stop shop. It couldnt have been easier. After my car was towed in, got a rental, within a day Quality had inspected my car and provided an estimate and worked directly with Geico to get the work done and paid for. Bow and Kevin were friendly, accomodating and peasant. The car was towed Friday and it was done in about 2 weeks. I couldnt have asked for more. After service like that, I would send anybody who needed work directly to Quality.

Jo
Review №72

Quality Auto Body came to my home, picked up my end of a fender bender, gave me an expect quote, and delivered back with no trace of a mangled trunk lid and rear bumper that only days prior made me want to cry when I was rear ended. Thanks guys

Ga
Review №73

This is perfect example why car insurance cost is so high, they charged my insurance company over 20k for front bumper scratch, door scratch on fender scratch, I had estimate from another body shop for $7000 and 3 weeks of time to do repair, after speaking to my insurance adjuster he recommended to move my car to Geico repair shop witch was quality auto body repair because they have life guaranty if I fix my car with there shop, so I agreed, OMG THAT WAS THE BIGEST MISTAKE I EVER MADE, manager Boa is bigest lier and scam artist I ever met, after my car was there for first month I called Boa and asked what is taking so long ? He told me they ordered parts from dealer since a month a go and nothing yet, so I decided to call dealer my self since I know everyone at parts department, and guess what I was told THEY JUST PLACED ORDER FOR PARTS TODAY 😡so I called back and asked for Boa again, wen I told him what the dealer told me he told me he wold check with his ordering department and call me back, we’ll he never called me back, next 30 days every time I wold call he wold be in meeting or out for lunch or on phone, so his secretary would tell me they will call me wen they get parts, finely after 3 month my car was partially finished and he got on phone to tell me they are waiting for the door to come, I asked him why are you replacing door it’s only a scratch, he told me why you care insurance company is paying, I finely got my car back EXACTLY 3 month after, my car looks and drives so bad that was not safe for me to drived and they NEVER REPLACED DOOR THEY ONLY PAINTED THE DOOR never did alignment and I have Loose wires exposed in my bumper, dealer told me he has seen bad body work before but never anything like this, my car is currently at dealer trying to fix what they destroyed, please do yourself favor and don’t get involved with this shop, they are scam artist and thieves, till today they never apologize to me for messing up my car .

Ga
Review №74

Wow, my car was complete damage all right side and front, very damage,quality auto body, fix my car better than new, EXELLENT JOB, GREAT SERVICE, and Anthony very professional,love his confidence, Anthony you are the best,thank you SO MUCH, DEFINATELY BEST AUTO BODY SHOP, I recommend Quality auto body to a any one who wants their cars brand new again,👍

Ri
Review №75

Professional honest hard working on your problem until its resolved . Anthony was my service representative. I would highly recommend this man for your auto body repairs

Be
Review №76

Helped me get my vehicle fixed after someone hit me. Nice guys. Professional.

Bo
Review №77

Great people and quality work. But I am bias. Love it here.

Ja
Review №78

I was not crazy about the customer service. I brought my Trailblazer in to have some work done and these guys were obviously too busy to even write me a quote. Judging by the poor reviews it looks like I dodged a bullet.

yu
Review №79

Nice body shop ever, nice job, nice service. Go looking for Anthony Lombardi

El
Review №80

Excellent professional service, completed the repairs as promised and on time, all repairs were perfect, friendly accomodating personel car looked as new as it was on the day it was purchased highly recommend them

Jo
Review №81

They have the worst customer service Ive seen. Had my car for a month and never once called me for an update, I had to be on top of calling them even when they had important updated, I wouldnt know unless I called them.

Va
Review №82

This was the worst place to fix your car. They made dent to my car. I would please try to avoid the car. If your car is expensive car please try to avoid this place

L
Review №83

They just did a FANTASTIC job on my brand-new 2016 Mercedes-Benz E63 AMG-S Wagon!! Both passenger-side doors were damaged pretty badly, so the door shell of the front one had to be physically replaced and extensive repairs had to be done on the rear one. Quality of work is simply impeccable. No matter how scrupulously I inspect the former impact zone (visually, by touching etc.), there’s no evidence it has ever been there. All the interior and exterior stuff from the totaled passenger door was flawlessly transplanted to the new one, including numerous sensors, servos etc. – everything works!! I chose Quality Auto Body knowing it’s affiliated with my dealership, Ray Catena MB – and let me tell you, I couldn’t possibly be in better hands. Since I went through GEICO, I was quite nervous asking myself what will happen if the actual cost of repairs exceeds the number specified on GEICO adjuster’s report. It actually turned to be so, however since they have GEICO representative on staff, problems like that get solved right away. I was still only responsible for my deductible.The car spent almost 20 days in the shop – which is definitely a great sign cause it shows the car is being taken proper care. I was able to call them whenever I felt like and the manager patiently addressed all my questions and concerns over the phone. Btw they don‘t match the color by squirting at it like all those dirty crooked Moms & Pops shops do – they SYNTHESIZE the color identical to yours by the color code (RGB perhaps). Also, at least for MB vehicles, they use the patented manufacturer’s painting technology. I strongly recommend QAB to everybody who cares what their car is gonna look like after fixing, especially if you happen to drive an expensive, one-of-a-kind car. QAB is the place. Btw you probably know how hard it is to get rid of that poisonous, disgusting smell that chases you inside your car for months after it’s been to a body shop. Guess what - mine had almost no such smell, and even the original manufacturer’s scent was somehow preserved – icing on the cake! Frankly, I would give them 6 stars if I could.

Ka
Review №84

Got my car fixed through geico here and though the car looked great it ran horrible.... Steering total messed up! Took it back and of course they will not take responsibility!! Will never return!!!! Dont recommended it!!

Sh
Review №85

I Have already left my chrysler 300 from last 2 days and now lets see how your promises will go you guys gave me 10 days of estimate from 24th December 2014I just spoke with lady on phone she told that you guys will receive parts by tuesday.Really these reviews made me worried and you responded them very late but lets see how you guys keep your promise in my case.I WILL COME BACK TO RATE IT AGAIN BUT STILL YOUR SERVICE IS GOOD UNTIL THIS POINTAGAIN ONLY YOUR REVIEWS ON INTERNET ARE WORRIESM

Lo
Review №86

Was referred by Ray Catena Infiniti because I wanted to take my Infiniti to a certified Infiniti repair shop. Certainly didnt make a difference. I contacted them and the person who handled my claim became very nonchalant in regards to THE NEW DAMAGE that was done while my car was in their care. He said the scratch is minor, however, when I physically ran my finger across the scratch, its obvious that its very recent, and very deep. So... instead of them focusing on what theyve done, the guy is talking about minor light scratched that can easily be buffed away. I called to discuss the damages that were caused while my car was in their care. NOTHING ELSE. Now Im playing a cat and mouse game... beware!

mi
Review №87

My Mini Cooper suffered a left front crash, the staff at Quality Auto Body got my car and handled everything, I had to be without my beloved Mini for a very short time, and when I picked it up it was like new ! And cleaner than it was when I dropped it off, many thanks to everyone at Quality for the great service.

Ta
Review №88

Wow wow mr boo carlson i just see your total incompetent as a person and as a writer good luck mr.the 5 stars are because people like you makes other loves and care for our animals

sa
Review №89

Customer service : 0Quality: 0Communication: 0Trust: 0Scam: 10Overall: -5I had a horrible experience with this company . I went several times back and forth and its still not fixed. Costumer service is unprofessional; they dont call you back when your car is ready or even inspect it properly . I find something everytime they were done with it . They not able to their job. They want the customer to do it for. Overall, I highly DO NOT reccommed this place,unless you want a crappy headache of a job.

je
Review №90

I have a 2009 300the rear door was damageIt has be in there shop for almost 3 months noweverytime i go they tell me it will be ready fridaythey have yet to let me speak to a manger this is the worst experince I have ever received from any company in my life timeI have seen my car it looks like they work on it 1 day out of the week for 1 hour and they still take a half out lunch

Ro
Review №91

I had 2 expirences dealing with this place, One worst then the other they even install used parts on carsand someone states Ray Catena highly recomends this place . Isnt the guy who runs the place Gary his nephew

Ed
Review №92

Brought my car to get checked here and they were useless. No knowledge.

Ch
Review №93

One name..Flo.

De
Review №94

Nice staff, great service.

Ra
Review №95

The worst, dishonest, terrible work, liars and thieves .... they make used car salesman look good

5t
Review №96

Waited 2 hrs to find out where the truck was and couldnt get details by rep on what was needed to repair.

He
Review №97

Great place

m&
Review №98

They suck

Ru
Review №99

Very excellent friendly people who work

Bl
Review №100

Very good service with Migo I recommend it

Information
57 Photos
100 Comments
3.9 Rating
  • Address:811 New Brunswick Ave, Rahway, NJ 07065, United States
  • Phone:+1 732-388-2400
Categories
  • Auto body shop
  • Auto repair shop
  • Auto restoration service
  • Towing service
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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