Very disappointed with our experience yesterday. We brought a Volvo from the dealer yesterday. Went back to the dealership to pick up the car later that night and noticed a crack in the rear break light. We told the sales person who sold us the car about it and he said he would look into getting it fixed for us. My husband called him back today and was told they would not pay to get it fixed. You certainly made a sale but you lost a customer!!
I had a great experience here! Everyone was super helpful. After I purchased the car they notice that my car needed a new alternator and they placed it for me. Great cars on the lot
They helped us get a great car! The staff were all helpful and friendly. After our visit to test drive, they did call to follow up, but were not too pushy. They did request us to come in before the last day of the month, which was out of the way for us, but it worked out in the end. We mostly worked with the manager Sam, he was helpful and easy to talk to. He did not push us to buy a warranty.
Today I went and purchased my husband a 2016 dodge charger for Fathers day. Mr. Gary greeted me as soon as I drove up. I told him what I was looking for and he informed me I was at the wrong location for the police edition. NO WORRIES, Mr, Garry walked with me (in the.rain I might add) to help me, we looked at numerous cars until we found the ONE. I owe him a new pair of shoes 👞, he did not stop until I was satisfied. I recommend anyone looking for a car to see Gary!
Many thanks to Mr Bob Martens for helping me find a replacement truck. Bob is extremely knowledgeable in this business and really did put my needs first! He was not concerned about profit, he was concerned about me being me making a solid purchase. I am happy with my new vehicle and recommend Bob as your dealer if you are looking for a new vehicle; you won’t be disappointed.
Well whenever I first gave this review it with days after I bought my car and I was I promise Brad I did a five star but now we are five months in new owners Brad is nowhere to be found neither is Casey the one that lied to me about a $2000 That holds true to absolutely nothing he said It covers zero on the car. Not to mention my car has bad rotors whenever I bought it and would want to steal haven’t been fixed no one cared to tell me it was a turnover as bad as there is in that new management won’t even return my call about my XM radio
Sina was our amazing representative that helped my son and I buy and Toyota 4 Runner. This is the 2nd automobile we have purchased from them. Sina was very knowledgeable, patient and NO PRESSURE!! I highly recommend buying a car from them!!
Sina was very helpful and they were willing to negotiate unlike some of the other dealers I went to.
Absolutely the best experience ever if you need a insurance claim fixed properly go here.
First class team and one of the most honest places I have ever been. First time I went was after a collision and they repaired my 2015 Tahoe like it was straight off showroom (Westgate collision). Last week my wife took my truck for yearly inspection at a well known local tire spot and they said we needed new brake pads (metal on metal) was written on form. We declined and took it straight to Westgate imports for a second opinion and low and behold they had 4mm of life left and Monique said we should stop back in 2 oil changes to have them reevaluated but they were good to go.I hate to be like the commercial but I am now #westgate4lifeThank you Westgate team for the service and honesty!
I purchased a 2011 GMC Savana Conversion Van. The whole experience went smooth. Sina was especially helpful.
I had an excellent experience purchasing a car from Westgate Imports. The sales staff (Devin) was very responsive and efficient in helping me find the vehicle I was interested in and processing the paperwork. After I left with the car there was a minor mechanical issue and Westgate repaired it at no cost, though they were not obligated to do so. I was very impressed with the professionalism and customer-centered service I received. Their service department is also top-notch.
Westgate is great with very nice cars and I would recommend anyone to get a vehicle from them! Westgate gets the job done.... Five stars!Thanks Phil..
Says online open on sundays but they arenot a waste of time
CHRISTINA WAS EXTREMELY HELPFUL!! she took all of the time in the world and made me feel like she wanted me in the car I wanted. She was a joy to work with and I would recommend her to anyone!
I have had three vehicles repaired at Westgate Imports. The workmanship of the body shop technicians was excellent. I have recommended this repair shop to neighbors because of the compliments on my 1997 Toyota T-100.
SCAM ARTIST! They wrote a bad loan to the credit union stating the car was something it’s not. Saying the car has much more features and was a different package. My husband purchased a 2014 Dodge Charger. This car also had many issues. Such as breaks now a failing transmission. We have owned this car for only 6 months. Now We are thousands of dollars worth of negativity equity. STAY AWAY! Actually RUN away!
My experience was awesome. I went on 4/14. I was very nervous about going but I’m happy I did. When I got there the vehicle I got had a service engine light on. Took it to a friend while on test drive and it was something simple as ignition coil. They told me they would take care of it so yesterday 4/15 I brought it back but unfortunately almost as soon as I left headed back to where I’m from the engine light came back on and saying the same thing that was supposed to had been fixed. The vehicle however rides perfectly and I will be in touch to see about getting this issue rectified and it doesn’t sour my experience at Westgate Imports. My overall experience was fantastic and welcoming.******Update: today this vehicle left me stranded in the middle of the road. Would not move at all. Brakes locked up and all. I called and could not speak with anyone because the manager was with a customer meanwhile I’m stuck in the middle of the road with a vehicle I got the day before yesterday and then the salesperson I dealt with is no longer there only after two days. This is so devastating to me and I feel like no one is going to call me back******
I am amazed, I have been looking for a car for my son within his budget for weeks now, each time I spoke with a sales person I had to haggle with them about the price of the car, which I had already confirmed before I got there, sometimes we traveled many miles out of town, that was so stressful, until I came across Westgate, the salesman told me the price of the car and it did not change once I got there, this was a great deal and great sales people, I am sending everyone I know whos looking for a car, because I know they will be treated well and respected. Great car dealership. Thanks Guys!!! Will see you again.
I had been looking into dodge chargers for a few months before I actually stepped into a dealership, & I went through several where I left still unsure, but I could be happier I made my decision here. Devin was incredibly professional thorough out the car presentation, despite the rain, & walked me through all the financial stuff. They have a pretty diverse inventory too, which I thought was cool.
Absolutely awful customer service. We committed to buy a car given that they would follow through on certain promises that were made to us; which were signed upon. The things that they did do took constant pestering and literally had to be forced out of them. The things that werent done they had excuses to how they tried but they werent able to complete them despite ensuring us that everything that was signed upon would be accomplished. Clearly, it was the plan all along, they know how to finesse a customer and they care about nothing besides making a sale. It is evident as to why the Sales Manager just walked out and quit one day. Westgate Imports is a terribly run business with no sense of organization or customer relations. There is no communication between sales staff and service staff. Keith, the current manager is a liar, very quick to throw his colleagues under the bus, and has an endless list of excuses instead of trying to make things right. Ultimately a shame, as we have had wonderful experiences at other Westgate dealerships, but this location does not understand how to run a business or keep their promises.
Purchased a second vehicle with Westgate Imports. One afternoon while driving, I heard a noise that clearly did not sound right. After calling and speaking with Devin, I was instructed to bring the vehicle by so it could be diagnosed.All staff was quick to greet me and Brad took extra care to help diagnose the problem and provide a reasonable solution. With customer service like this, I know where Ill be looking for my next vehicle!
Did not purchase from them but great experience looking. Salesman brought us out a printed list of the cars currently on the lot w/ make, model, year, mileage, price, etc. and they were unlocked and told us if we had any questions hed be inside to help. After shopping for cars for close to a month now during COVID this was much appreciated!!
The service department always leaves us feeling safe and happy with the work that was done. They are an honest group of people with great knowledge of cars and maintenance. This begins with Monique who greets you with the reason you are here, usually known by memory. Monique takes care of business and is great at talking with routine customers about their car issues as well as everyday life mixed in with some laughter. She has a straightforward way of explaining what is needed and why; always working with the customer to get the best job done. It is clear she is a valuable part of the whole team, who is also great! - Jaime Paiton (customer for years)
Keith is awesome! The best car buying experience I have had.
We brought our vehicle in for a flat tire repair that turned into a bigger job than we thought. Monique went far above and beyond to solve the problems and provided excellent communication throughout the process. Definitely exceptional customer service that is often lacking in businesses lately!
All my experience here has been amazing having been a young car owner. I must say that i will miss Devin due to hid move to the Rolls Royce dealership. Thank you for making everything seem so easy and for all the help finding the right car for me!
Wish they were actually open on Sunday like they advertise....
Westgate has repaired our two vehicles for over for over 15 years. We have always had dependable service without the hassle or worry of additional and/or unnecessary charges and services. They are honest and their estimates are always in line with the service provided. The staff is friendly and promptly communicates the vehicles issues and ensures my understanding of each repair. We will continue to use Westgate for all car services as they provide consistent service and customer care.
Only place (and I went to7) that made me feel like they cared and wanted my business. Deb and Monique were very helpful the whole way through my trauma/transaction.Oh and the work on my vehicle PERFECTION. Thank you all. Great job.
My boyfriend and I have been looking for two new cars because we have a baby on the way. He specifically wanted something with four doors that he could play with and make fast (lol), and I just needed something nice and newer for the baby. While looking for myself a car on their website, I found a car that was one of the two he absolutely wanted (had just come in the same day I found it!). We went up to this dealership on a Sunday and after test driving, we were able to sign papers for two cars and leave with them the same day! Had a great experience. The cars are nice and taken care of and the dealership even got them recleaned and waxed for us before we left. Devin and Stephen helped us. Great service! Would recommend.
Avoid unless you like rude service and unsafe conditions. I recently went here an annual inspection and they failed me on a nick in my tire that had passed multiple inspections prior. When returning, after replacing all my tires, they took another 1/2 hr to re-inspection my vehicle when all they needed to do was check my tires as I passed every other part. They were not pleasant to speak with during this encounter.While this is period specific, they don’t seem to understand there is a pandemic going on and not one person in the shop or office was wearing a mask. Not even the person who got into my car and drive it back for inspection. I can’t believe that in a town that has mandated face masks that this business doesn’t respect others safety enough to put on a mask when entering someone else’s property. Luckily I carry wipes in my car and I wipes down my whole drivers side before driving home. Please don’t visit here if you at all care about your safety. I hope a government official sees this post and educates them on the mandated mask protocols. If not, I would avoid at all cost
I’m a very picky person when it comes to places to get my cars inspected. I love my cars. Several of them are heavily-modified and customized. When you have a special/unique/customized car, you want to take it someplace where the staff will listen to your concerns and treat the car with the same level of care that you would yourself. Jennifer and Luis are both really accommodating and great at what they do! They always make me feel like my cars are in good hands. And they go above and beyond to make sure their customers are happy with the service they provide. Professional, polite people in the office and trustworthy, talented techs in the shop make for a wonderful experience all around. The lobby and shop are clean and organized. The shop has side-post lifts that work well with lowered cars. Great shop, great people!
Scheduled a test drive, showed up, and went into the office to find it completely deserted. All offices empty and not a single person around to help in the middle of the day. Finally after about 15 minutes of waiting, someone came out and helped me. While getting in the car to test drive, he told me to bring it back in about 15 minutes. After getting the seat adjusted, the seatbelt was locked and so I couldnt drive the car (a 2015 VW GTI). This place clearly doesnt take buyers or their inventory seriously. Save your time and money, go somewhere else.
Great staff, great service, affordable prices!! Worked with Raymond and he had me in the car to test drive within 5 minutes. Once I had decided to make the purchase, the process was seamless and completed in 45 minutes. One of the best car buying experiences I have ever had. Highly recommended!!
Service were great. Entire staff was helpful. Thank you Mrs. Ward for helping me find a car that fit me. Mrs. Mariah thank you for helping me purchase my car. And thank you Mr Darrell for assisting me throughout the entire process. I will be looking forward to my next car coming from Westgate Imports.
Affordable. They made sure I knew what I was getting. Called me to make sure i was still interested in the vehicle and made sure it was to my liking before I pulled off. I would point anyone in your direction. My only negative issue with them is that you don’t really get to “pick” your vehicle. They run your info and the bank determines your down payment and the vehicle they’ll approve.
I have gotten my last 3 cars from Westgate Imports, and I have absolutely loved every single one! I never go anywhere else for my oil changes or yearly check ups. Customer service is superior, and the quality of work is the best you’ll find in town!!
Jeff and Ramon at West Gate made finding and buying a vehicle easy! Jeff listened to what I wanted and made it happen. Ramon tied it up in a pretty little bow, so to speak. Thank you both for helping me.
Raymond Page was/is extremely PROFESSIONAL! Highly recommended, he got me done an approved when everywhere else turned me down or gave me the run around. I recommend him over anyone else! Real good guy hands down💯🙌🏾💪🏾
Devin was very helpful, professional, and efficient! Great customer service and we are very pleased with our purchase !
Devin was a pleasure to work with when purchasing my 2 vehicles. Great dealership highly recommand. Everyone was nice and easy to get along with and they even helped me out a little with some issues i had with one car. The salesman Stephen Jackson was awesome as well. I recommand you contact him.
I was very much interested in their E60 M5 tried my best to work with the salesman since CarGurus showed the car to be 9k over market value but they were totally unwilling to drop in price. Now 6 months later price has begun to steadily drop lol well all I can say great things come to those who wait found an 08 E60 M5 well under 65k miles from Leith Dodge on Capital Blvd for $18,975.00 fully loaded extended leather package heated steering wheel, heated front, back seats, rear shades, Eisenmann Exhaust and the list goes on plus all service records but the best part back in 2008 the car was demo by NASCAR racer Dale Earnhardt Jr even has his signature in the rear trunk lid now thats just bad ass.
Had a great experience. We were buying a new used car and had a budget that couldnt budge lol. Told salesperson have me a list of what the had in my range so went on treasure hunt, it was nice to me to not have a sales person all in my face. Regardless found nothing we liked but the sevice was wonderful accommodating, nice staff....wheelchair accessible, unisex restroom, free water, free parking. Nice,clean looking selection of cars, mini vans, SVU, etc...jusr not our price range 😆
By far the rudest people I have ever met! Do not go here they don’t tell you what’s actually wrong with the cars. Scott and devin are the most pathetic and disgusting people I have ever met and they call themselves managers. Terrible place to go. Don’t waste your money. It’s all a scam l!!!
Westgate Imports is outstanding! Ive been taking my car there for the past years. They always have great service and fantastic prices! Ask for Jennifer! You wont regret it, she is always upfront about what needs to be done and makes me feel like family as soon as I walk in!
I recently purchased a car from Raymond and Sam. I am pleased with the overall experience.This is my first-ever google-review. I read some of the previous reviews, before starting to write this, and empathize with the various situations.Perhaps their administration could be more efficient. I too drove a bit of distance to see my target car, with arrangements in advance through their online sales. But when I got there, the car was not ready. In the end, I found out that once a car is registered in inventory, it appears online, ready or not. My car was being inspected, and some lights being replaced. A bit of miscommunication in the system.I went to this dealership on my own without my husband, and with financial arrangements made with my bank in advance. Raymond and Sam and Brad and Cassandra, were all professional and the appropriate amount of business-friendly. When it was evident that I was a serious buyer, they held the car for me. I appreciated that. The financial discussions were respectful and professional. Raymond became a trusted partner* and I believe that I got a good deal and an exceptional car.Westgate allowed me to have my personal mechanic to check my target car. I know nothing of mechanics, so I paid for my pros. When a potential issue was identified, Sam had the car engine cleaned so my mechanic could recheck the issue. We worked it out. I appreciated that.In summary, I think it helps to be an informed consumer. Patience helps too. This *is* a busy place, with many cars, that go through many steps before making it to the lot. Their website is really very useful for the hunt.I wish you future buyers good luck! Based on my experience, I would recommend that you give this place a try.*all car dealerships try to make money, that is business. I am pleased with my salesperson, and the pricing was competitive.
The salesmen were very professional, and also didnt use high pressure selling tactics. The prices are, without a doubt, the best prices in the state. They all were very friendly, and got me approved and out of there in my new car in a matter of a hour. I would HIGHLY recommend buying from them, and will definitely be buying the rest of my cars from this dealership. I couldnt have asked for better service, price, and salesmen. Thank you for all you did for my family !
Unfortunately, I do not recommend this dealership. We just purchased a car less than two days ago and it has broken down. The car put my son down on his way back to work from lunch. I have never experienced anything like this before. So I contacted the manager to see if they could be of any assistance and he stated that there was nothing that he could do!! I explained to him that we have only had the the car less than 48hrs and he didn’t offer any assistance. I am self employed and my reputation is everything. I know that business is bussiness! But if you are in the business of selling unreliable cars, let your business speak for itself.
It took a few hours to get the paperwork done but Josh Greene made it happen. I am now a proud owner of a 2017 Dodge Charge. Go Westgate Imports.
I rely on Jennifer! to give me great advice about my car and she has never failed. She wont suggest work that doesnt need doing and understands my need to keep this 2005 Mazda running. When I call and explain a problem, shes very good about tracking down possibilities and having parts ready for my appointments. And she communicates well with the mechanics so they look for the problems Ive described.
Best experience we ever had a preowned auto sales lot. We even sent a family member and they purchased a automobile the following week. Thanks Brad!
Bought a Police Package Dodge Charger and could not be more pleased. Entire process was super quick. Ask for David Diaz. He sent me a video preview even before coming into dealership. Which was helpful being I live 2 hours away. Thank you again everyone at Westgate Imports.
I do all my Service at Westgate Imports. Monique is the best!! It’s such peace of mind to have an Advisor you can trust!
Good experience testing driving a used 2013 Toyota Corolla S here. But when we went back to purchase the car, we took it for a pre-purchase inspection at the Toyota dealership. It needed a $3,000 repair so we didnt end up buying the car. Not sure why they didnt see this during their own inspection. Just be sure to get your own inspection when purchasing a car from here.
Great service. Justino was very helpful and worked with me to get a car that worked for me. Would recommend them for your quality used cars
Everyone one was great to deal with, just bought a Scion tc from them today. Last year we bought a car from Westgate Mitsubishi. Both places have been great to work with. I recommend anyone to buy from them
David was a great guy to work with. Very knowledgeable and up front. So happy to have bought multiple vehicles from here! Thanks David!!
After spending two weeks searching for a good dealership to buy a car, I finally found Westgate Imports, and went there to inspect several vehicles. I worked with Sam to go through each car I was curious about, and found one that I ended up buying. He made every effort on his part to make sure that I was satisfied, and that the car was in the best condition possible before I took it home. I would recommend this dealership to anyone who is looking for a quality used car.
Bought a car this April from Westgate. I trusted them. Turns out the car needed 4,000 dollars worth of repair. Needed new brakes, exhaust leak, bad wheel bearings, and the big one was the transmission valve body. We now have to trade the car in, and be bogged down with debt. I’d go somewhere else if I were you.Of course you give this response. This response only solidifies the fact that you sell unreliable cars to your customers. These repairs that we were made aware of, was a week after we bought the car. ONCE AGAIN STAY AWAY AS A CONSUMER!!!
Traded in 2 cars and they were more than fair with the values. Stated upfront an issue with headlight on the BMW I purchased, which I greatly appreciated for it is a non-issue for me. I worked with David Diaz and he was very pleasant to deal with, even rode with me to pick up my second trade from my home.
Jennifer and Monique from WestGate are AMAZING! They were very helpful and went out of there way to help get my car serviced & inspected. I highly recommend them, they are really good people.
I have been having my car serviced by Westgate for about 5 years and I wouldnt go anywhere else! My car is always done in a timely fashion and Monique at the front desk is a million percent on top of things and is very organized and knowledgeable about what to do to help each customer.
With respect to my car buying experience, Westgate Imports went above and beyond. The entire team was helpful and attentive. If you lay out what you want, these guys will make it happen. Highly recommend.
It was fine when we first got the car. We had the car for a month and there was too many obstacles with finances and it was very unprofessional. Devin really needs more training if hes going to be a good car salesman like the rest of the team. Very rude to my wife when she came in. Other than that it was a great car.
I have been coming here for years. Jennifer & monique are great. This is the best shop
I had the pleasure of working with David Diaz and he was professional the entire time. Every question I had he answered. The buying process was quick and easy (as it should be) and I am completely satisfied with my 2015 Dodge Charger! Thanks again you guys! Bravo! Will definitely by from them again!
Years ago, before they had the lot, my husband took his company cars to Westgate for service. Since they opened the lot we have purchased two cars from them. The second car needed a little work and they went above and beyond in ensuring everything was satisfactory even after the purchase was complete. They have a customer for life with us and I will forever refer everyone to them for both cars and service. This is the kind of service all businesses should strive to meet. Amazing.
David Diaz was an absolute excellent experience. He was extremely knowledgeable on all the vehicles, but in particularly Volkswagens. I had no intention on buying a Volkswagen as I would looking at other vehicles but he at the last vehicle I was looking at showed me the Volkswagen. He had a lot knowledge and wasn’t pushy at all. I will buy from David again in future if he is still around. The dealership offered me an excellent trade in value when they didn’t have to. Brad the manager was good guy and was helpful.
Great people (David Diaz). Very knowledgeable and friendly. Bought my first truck and it was a great experience. If you’re in the market, go see him.
Came in looking for a good deal but ended up leaving with a GREAT DEAL. Thank you David Diaz and west gate imports for working with us. Highly recommend this place.
After 3 yrs and 50K+ miles, I would like to write a fair review. In spite of being scared half to death by smoking grease underneath, presumeably from old torn CV boots they replaced, I made the 600 mile drive home without any serious issues. Westgate stated that the head gaskets had been replaced, which is the major engine issue and expense with these Subarus. That work was, indeed, done and is still leak-free. But you cannot expect a used car dealer to fix, or even know about every defect in a 16 year old car. The only thing that I would say needed immediate attention once home was changing the AT fluid to avoid transmission damage. However, the catalytic converter was clogged and would have to be replaced. Other maintenance issues have surfaced with my now 20 yr old Outback, but basically Westgate did what they had to do to give me a fair deal and make a little profit--it could not have been much. And if you think Im crazy to travel 600 miles to buy a used car, you can see for yourself what nice condition an Outback can be in when it hasnt seen road salt. Makes it a delight to work on underneath, when necessary. I would travel the distance again when I replace this one.
Jennifer in the service department is awesome. Weve been working with her for years for routine maintenance and emergency repairs. Shes very upfront with us with what needs to be done.
I recently purchased a Honda CRV from this dealership and the process could not have gone smoother. I came in prepared, having researched which vehicle I was interested in and knowing how much I was willing to pay. Everyone I interacted with was very respectful and answered any questions I had about the vehicle. I’m very pleased with my purchase and the service I received!
If you have a BMW and are looking for a body shop near Brier Creek, you have found the best one. These folks not only do great work, they also have good service and friendly, helpful staff. I strongly recommend them. My 8 year old car looks as good as new, after a challenging repair and paint touch up. I had a better experience here than with the dealership!
Sam Khalek inspired confidence. He approached the transaction with candor and sweeping knowledge. His courtesy and respect seemed innate. I felt completely safe in his hands.
I plan on buying from Westgate Imports again! Jeffrey and Brad both took the time to take absolute care of my car buying experience. They both ensured I had the best experience buying my car. I brought home my RX8 knowing it came from an honest dealership. Mr. Enterline took the extra time to make sure I was satisfied and went the extra mile! Cannot give them enough stars!
The initial sales rep was fine, answered questions as best as she could. Acknowledged there were a few significant issues with the care we were looking at (Huge crack / shattered lower front windshield, AC didnt cool properly, Key fob didnt work). Sales manager then came in (think his name was Devin or something like that) and needs some more training in customer satisfaction. Basically stated that if he is going to fix the windshield (again, was a large shatter with expanding crack), fix the AC so that it works, and fix the key fob so that it works (to open the doors!), then he wouldnt budge off the asking price. Seems like those are fairly standard things before a car gets placed on a lot to sell, not some favor he is doing his customers. Understand the cars are sold as is, but having the basics should be expected.
Alex was fantastic. I explained my situation and urgency and he was very understanding. Upon getting my car back, I was blown away at the quality when compared to the before condition. I cannot recommend this place or Alex enough and I plan on doing additional business here in the near future due to superb customer service I received across the board.
I originally went to Westgate looking to trade my truck in for an SUV. The sales experience was great, I was not hassled by any salespeople, and was invited to look around by myself and then ask questions if i wanted to. When I found my the car I was looking for they offered me a very generous trade in value on my truck. I ended up with a very nice Jeep Commander. When I went back two weeks later because the door handles inside of the vehicle were malfunctioning, Justin the sales manager immediately offered to take care of it for me. I have had some issues with the Jeep since I have bought it, none of which were the dealers fault, and I knew I might run into when buying the Jeep. The service department and body shop is wonderful. The staff is extremely friendly. They do not do any work without contacting me and explaining to me exactly what it is and how much it will cost. Most of the time they tell me a certain price and when I go to pick my vehicle up it is cheaper than what they said. I had some front end body work done to my Commander and six months later it still looks wonderful. We have six vehicles in my family: three Jeeps, a Saab, a Toyota, and a Nissan- and they do wonderful work on everyone. I could go on and on about how easy it is to deal with Westgate Imports. I would much rather deal with Westgate Pre-owned and their service department then the Westgate Chrysler Jeep Dodge dealership.
Had great customer service from Devin. Bought a 2018 Nissan Altima with low miles and a great price.
There was an incident while I was there to see my car after my insurance adjuster told me too. I wanted to make sure they understood how important my 2018 Challenger is to me.... while there one of their shop guys ran into my van I drove up there in, Alex and Christina from the office went out of their way to make things right .
Great Customer service, Monique is very knowledgeable and has always been very fair and informative with questions I have regarding the service of my vehicle
Thank you Sam and Brad. I really appreciate that you ordered a 2016 Fiat 500e manual for us when it was discovered the car shipped with the wrong manual. This is a good dealership that goes above and beyond. It also looks like they sell a LOT of cars! We love our new electric car!!
Westgate allowed me to take the vehicle I was interested in to my mechanic to check it over, and had me out the door, and driving my new vehicle to work in just a couple hours (including trip to mechanic 20 minutes away). Great service and great vehicle!
I have been taking my cars to Westgate Auto for years and have never had a bad experience. The staff is very friendly and knowledgeable. They always show that they care about you and your vehicle.
Great customer service! David Diaz helped me check out the Dodge 2500 I found online. I didn’t feel pressured to purchase and everyone is very friendly.
This was by far the best car dealership I’ve been too, very kind and friendly they work with you and help you find the car you want. If you go here I recommend asking for David he’s the best!
Final results of service visit was everything I expected. Love the personal level of service and have for over 10 yrs... as have the other 9 members of my extended family, w/ 9 additional vehicles. You service us exclusively...
This place is the best place to get a car great environment you want to be around to find one Mark King is the best to help you find what you are looking for going to Westgate made me become stress free and mark king and Travis in financing got me my brand new Jeep thank y’all again great service
I too enjoyed my experience at Westgate Imports! The entire team is a bunch of great, friendly people. I actually traded in my car and purchased a 2015 Charger that I am in love with! I test drove on Wednesday got my current car at that time appraised and completed my credit app by Thursday around the same time Kevin Bentley had my paperwork ready and I drove off. The process was easy and I left happier than ever!
Had a amazing experience at Westgate imports. I had the pleasure of working with Sam and Devan and they were both amazing. Came to look at a used car was a little concerned that they sell everything AS-IS, but Sam gave me the opportunity to take the car for a pre purchase inspection before I bought, car checked out they worked with me credit very easy no pressure and now I’m driving a police charger! Hats off to both of them and Westgate Imports for being so professional and giving me the best car buying expression I ever had!!
The entire crew of Westgate Imports was awesome. Ive heard stories from people whove gone car shopping and they said they felt pressured and rushed by the salesperson.. or they felt like they were invisible. I know a lot of people tend to over exaggerate quite a bit, or completely distort the truth. Westgate Imports made me feel comfortable and welcome right off the bat. Heck I didnt even feel nervous. Westgate imports has a very welcoming, laid-back, yet professional atmosphere that kind of just makes you feel at home. I would definitely recommend them to everyone I know and when Im in the market for a second car, you can best believe Ill return to Westgate imports!
My husband and I came to this dealership looking for a dependable truck. The manager sold me the one I was looking at. I found a few things wrong and told the mgr. She said to bring the truck back and nothing was fixed. On the second visit two small issues were fixed. After 48 hours, more problems started. I called and went by the dealership to talk to the owner and the mgr. said she could not get in touch with the owner. She reluctantly gave me his e-mail address and I have heard nothing. I am a US Marine Veteran and a very trusting man. I cannot believe that the truck was sold with so many problems that should have been fixed BEFORE it was sold. I would not recommend this dealership to anyone.
My experience with Westgate was the greatest car buying experience Ive ever had in my life. Kevin Bentley is hands down the best car salesman in the WORLD. If you are in the market for a new vehicle I recommend you go to Westgate. Make sure you ask for Mr. Kevin, you will not be disappointed.
Had a pleasant buying experience with Westgate Imports and David Diaz. Hassle and drama free with zero pressure. Found a great Thunderbird and I couldnt be happier with my purchase. Thank you guys, great job!!
Even though I have not bought the car I wanted, the service was excellent. All the staff treated me very well! They were very friendly and helped me in the best way to solve everything I needed. I recommend it for sure!
Thank you to Westgate Imports and Sam (the salesman we worked with) in particular. We visited a lot of car dealers to find a vehicle for our grandson and Westgate was hands down the best. Not even close. Low stress. No pressure. Clean facility. Clean vehicles. Sam was so very helpful, friendly and knowledgeable. We got a nice vehicle at a nice price. Next time we are in the market, Westgate Imports will be the first place we visit.
Quick to respond and nice enough to work with in person. However, not two weeks after my purchase the car started ticking and knocking in the engine. Turns out it needed a new engine. Had to drop the car as I didnt have $4500 laying around for an engine replacement . Didnt bother with contacting them as it was purchased as is, still felt that Id been had.
I have had my cars serviced at Westgate imports for a few years. Jennifer has always been great to deal with. I will continue to bring all my vehicles to her.