Wayside Furniture House is a fantastic local business that has far exceeded our expectations! This shop has high-quality furniture and custom design, with a wide range of styles and furniture makers. My husband and I have worked with Karen Dittmer as our designer, and we have been delighted with the way our home turned out. Karen has a great eye for style, proportion, and design. She has taken the time to visit our house and learn about our tastes. She has a remarkable gift for looking at our home through our eyes, rather than imposing her own taste. She has always presented us with a variety of options and has been careful to work within our budget.Karen has always been fun to work with and has continued to help us during the pandemic. Weve truly appreciated how generous shes been with her time. She has also referred us to local shops and helped with the selection process of rugs, window treatments, and lighting. Karen came highly recommended by a trusted friend, and we ourselves have recommended her to others, who have also had great results. Thanks to Wayside for a job well done!

Great prices, helpful staff. They had very traditional furnishings.

Our experience at Wayside Furniture was excellent. When we walked in we were met by Karen who listened to our wants and then gave us several options to choose from. She also guided us in things to think about that we had not thought about. She was extremely helpful to us at every step in our furniture purchasing process.

Beautiful quality furniture and friendly helpful staff

Ordered furniture and was told 4-6 weeks. The sales representative Karen, was very knowledgeable and helpful and we expected all was going to be ok. 6 weeks pass and no word from Wayside so I called and was told it would be checked on and I would be called back. I was also told at that point that that particular manufacturer usually runs behind- yet that was never mentioned before. No one called. A week later my husband called back and was told still no word. The following week we got a call that leather was no longer available and we needed to start over. According to manufacturer that I spoke with, that leather was dropped 10 months before. We finally received 1 of our 2 pieces of furniture after 11 weeks. The other piece was ordered and came in quickly only to be delivered and had flaws. That piece had to be taken back for repairs. That same piece was inspected by Hank, the manager/ owner and he told me that he missed it. All of you missed it after our order was placed. There is so much to this story that I won’t get in to but, their website BOASTS that the most important to them is customer satisfaction. That is the biggest joke. I spoke with the owner and he stated that they have spent extra money on my orders that he couldn’t offer me any kind of discount. They spent money all because of them. I did my part- I paid my deposit and I waited my 6 weeks and they dropped the ball in every way. The sales representative that helped us told me several times that she wasn’t making any money off of us. That is extremely unprofessional and I never got one discount from her. The only thing she took care of was a $95 delivery fee. We spent $4800 in their store. When said sales rep realized my boss spends big money at her store she sure stepped up her game- she doesn’t want to lose his business but, mine she doesn’t care about. Nice. This is a one time purchase. I will not purchase any future pieces from them. Wayside has been in business since 1939 and their customer service is severely lacking once orders are placed. I highly do not recommend you spend your hard earned money here.

This was my first time in a NC furniture showroom store. The store had some nice high-end pieces, but I was never given the opportunity to peruse through the showroom floor. I was met by an eager salesperson that gave me no room to look around and take in everything and allow me to visualize. This experience could have turned out very positive, but ended being a waste of my time.I explained to the salesperson (first) I wanted a bed for a guest bedroom and she informed me she did not want to sell a bed apart from its set. As she went through her sale pitch, I lost the excitement of this experience. I felt rushed, so I never got into the other items I wanted to purchase. After the sale woman referred me to Heaverns Furniture in Raleigh to consider buying a discontinued bed, the excitement in this visit was completely lost! I had been pushed to the wayside.The salesperson was either mean nor rude, she just failed to take the time to listen and let me enjoy the experience.

The very best furniture store in Raleigh

Great furniture,high end not cheaply built

Very hard to find...

Wonderful selections in all areas. So glad to see traditional as well as trendy selections. Nothing was cookie cutter and the customer service was also great.