Evelin is the poster child for customer service!!!This is my third visit to this store. She always have and had a very pleasant attitude; courteous. Evelin fixed my problem with the phone and offered suggestions to other alternatives. She was and is very patient and helpful!!!My experience at this store whenever she was present was and is wonderful!!!She is awesome!!!Evelin could give lessons to other companies regarding customer service.My rating for her customer service is through the ceiling!!!

Evelin did a acceptional job helping me today thanks for the customer service

Good service

Wonderful customer service

Please do NOT go to this store OR Boost Mobile at all. I bought a charger but asked before I bought it if I could return it if it was not what I needed and was told yes. Five minutes later, I brought it back in because it was not what I needed and the salesperson would not return it. I tried again in Hope Mills and they told me they don’t accept items from other Boost Mobile stores because they’re under different management. It’s a chain. That makes no sense. I tried to call the corporate number and there is no option to speak with someone if you are not a customer. Awful service.

WORST EXPERIENCE I HAVE EVER HAD WITH A PHONE COMPANY....Tried to return a phone to them that i had just bought that was messed up and I had to argue with them for about 30 minutes before they only gave me half of my money back. DO NOT GO HERE FOR A PHONE THEY HAVE VERY POOR CUSTOMER SERVICE!

Great customer service