Excellent customer service and follow-through. Jeff and Todd were very reassuring and made sure everything worked out. I was very satisfied.
Called to ask for a replacement bearing for my table saw as I’m caught in a bind. They said they had nothing on hand and to call another company Applied Industrial Technologies.Come to find out, Applied Industrial said “I don’t know why Motion Industries turned you away. They must not want to do deal with you because they have just as many bearings in stock as we do. Don’t call them again. We’d love to have your business.”So there you have it. Don’t call this company. They have enough business. And thank you Applied Industrial.
Called to ask if they sold bearings and described what I was looking for to Jeff (I think that’s his name). He said “nope” and to try Applied Industry Technologies. I called Applied and the lady said and I quote “Motion Industries didn’t have what you’re looking for? They must not want to deal with you. They have just as much in stock for bearings as we do. Come on by, we’ll be happy to earn your business and do not call them anymore.”There you have it. I guess Motion Industries has too much business.Thanks Applied!
Great company to work for!